Kenzie is the most helpful person Ive ever worked with! So happy I made the trip to this store!

ERYN RUST helped me with setting up my Phone.I am a New Verizon client.Shes very Helpfulvery patient,very knowledgeableher Professionalism was excellenther customer service is Stellar!Thank you for what you do to help Verizon Clients.Verizon is Lucky to have you on their team.(customer service of people at the Washington Square Location in Tigard was None Existent)Eryn however, understands and deliver Exceptional customer service.Thank you ERYN RUST!

Sorry bad service today. She really does not like her job. No customer service. No friendly how are you today. Welcome to Verizon.

It used to be wonderful with Ali. Now, a new guy has no people skills and not particularly helpful. Never going back. Will find another store.

Friendly service.

Ali provided the most wonderful customer service I have ever received! Thank you so much 😊

Ok to get cords from.

I went in today and Josh was an exceptional help. I wanted a new iPad and he explained every element in a clear, concise, and honest fashion. He was very helpful and made me feel my opinions likes/dislikes were of value. Thanks Josh! -Ian-

Adam Long was very helpful it was the best customer service I had ever experienced. I recommend anyone who has Verizon to go to this Sherwood Location. You will not be disappointed. :) Thank you Adam!!

Thank you Ali for providing friendly and capable support, not once but twice, to make sure our needs were met. We had a great experience and would recommend this location and Ali for amazing customer support.

Ali is the greatest & best Verizon employee I have run into yet. She fixed an issue on my phone while patiently and simply explaining what she was doing to a seventy year old. Give her a raise and a VP position.

Adam was a tremendous help to me when I went in to buy a new phone. I was torn between two phones and he laid out all the features on each and helped me decide which phone best suited my lifestyle. He was very knowledgeable and answered all of my questions.

Customer service was exceptional by Adam. He is a true professional who really knows his job. He was courteous and helpful. We will do repeat business with his store in the future.

Went in to get new phones, it was a Saturday and very busy. There was only 1 person working his name was Josh E. He gave everyone the best customer service I have seen anywhere in a long time, greeted each person that walked in. Very knowledgable. Helped customers fast and efficiently. He needs to be promoted. I thank you for your wonderful customer service Josh, it is not often places have wonderful employees like yourself. I highly recommend this store! I will drive past the newberg store just to go to this one!

Andrew is a store manager and spent an hour going over my bill to help me understand. Making changes to my account where I needed them. It was the best Verizon customer service experience ive had. Thank you so much Andrew!

Josh was an exceptional help. He went above and beyond the call of duty. He explained things very thoroughly. Would highly recommend.

I decided to upgrade my phone last week and I never knew it would be such a wonderful experience. Kim M was so sweet, knowledgeable and extremely patient with us. She had 3 groups of customers on three computers and had us all feeling like we were her favorite and only customer. At one point she had gooogle assistant playing trivia with all of us what a fun store. It was such an engaging experience and I never thought I couldve enjoyed buying a phone more. They need to clone her shes amazing and Kim M. will our consultant for life. Thank you Kim!!!

We came in to switch an account over from AT&T to Verizon. Part of the process was to buy a new phone and port the old phone number. Kim was incredibly helpful during the process. She was knowledgeable and friendly. I never really enjoy the phone buying process because it gets so complicated but Kim made it easy. Id highly recommend going to this location.

Ali is the absolute best! She walks you through and explains every detail. Her honesty and loyalty to her customers is immeasurable. Thank you, Ali!!

Ali is amazing. She is very knowledgeable and very helpful. Ali is patient and explains everything to you in detail. Thank you again Ali for your help!

Welp..I bought a phone on Monday at the Newberg store......I did not like it at all...so I called Sherwood...and they said come on down and we will hook you up. Came in March 4th about 4pm. Worked with the Adam and this sweet lady...The service was outstanding!Everything went so smooth... and on top of that they are just down right nice people. They went through all the phones to make sure this was the right one for me. Thank you so much!..my husband will be in too!

We’ve been with Verizon for about twenty years, and as much as we like the network, the customer service in other ‘corporate’ stores has always been kinda hit-or-miss. That is, until now. Kim and Alisa at the Go Verizon store in Sherwood are amazing. Both of them are so personable, so knowledgeable, and such a joy to work with—this last phone upgrade sealed the deal, and Kim and Alisa have earned our business (both personally and professionally) forever. Thank you both so much for your help!

Josh was very helpful with my voice Mail problems! Very nice person! I recommend Josh and the store! Thank you!

Danielle a new wireless consultant was a tremendous help today in getting my questions answered about issues I was having with my new phone. I am a senior citizen and she was very helpful and patient. A good addition to the store!

The best experience Ive ever had at a Verizon wireless. Sarah the store manager helped us the whole time and answered all our questions. She was extremely knowledgable and patient with us. She took the time to get our phones all set up, even my mail. She was kind to our children and stayed to help us even though it was late. She seriously is the best manager I have ever seen! Ask for Sarah and you will be in great hands! Finally a manager that is as good as the service provider ;)

Adam the manager did an amazing job he helped me with all my needs was having troubles with my older phone and he fixed them. Then found out i was paying too much on my bill and was able to get me a new device for no extra costs. I highly recomend Sherwood Gowireless. They are very knowledgeable and very friendly. Thank again Sherwood Gowirelese

I switched my family over from Sprint to Verizon and the service in the Sherwood store was so out of this world amazing that I actually had my company switch my corporate phone from AT&T to Verizon as well. Christina and Sarah are by far, the most friendly, knowledgeable and caring team I have ever encountered. They went above and beyond in getting us seamlessly switched over and Christina continues to take care of us every time were in the store. She makes us feel like family!

Kim Martin was a tremendous help with my issue and helped me set my phone up perfectly,. What a refreshing experience in a busy world! Tried for ever to figure it out and she explained what she was doing with knowledge and a great personal touch. Heads above my other experiences!

I went to this store to purchase the new Samsung Galaxy 9 on the first day it came out, and to switch from my former carrier to Verizon. I cant say enough good things about the service given to me by Kim. It took a long time to do the purchase, the plan, and the switch, but it was a new product with new promotions and she was very meticulous and conscientious in getting me the right deal and writing up the order correctly. She was so pleasant, kind, and patient! She provided wonderful customer service, as did her co-worker, Charles, who helped to port in my information. Kim is a gem - if only all customer service people would have her attitude!

Sarah has always been the most helpful to us in every situation we have challenged her with. We have had quite a few. She always has the answers! She has a wonderful smile that is contagious. I am so appreciative that she is there to help me every time. Thank you Sarah!!

Sarah has always been the most helpful to us in every situation we have challenged her with. We have had quite a few. She always has the answers! She has a wonderful smile that is contagious. I am so appreciative that she is there to help me every time. Thank you Sarah!!

Went in there with the intention of purchasing a plan. No one came up to help us, we finally figured out they only receive people at the counter... and then there was next to no real help in showing us what plan we should get... We went straight to the AT&T up the street on 99 and we got a better deal and excellent customer support. The guys name was Jordan, I remember that because he told us his name and because he genuinely tried to help us out.

Adam was awesome he was able to help me and go above and beyond my requests. I recommend this store and Adam

Adam and Josh were very helpful and professional. We would highly recommend Adam and Josh at The Sherwood VerizonRetail store.

The crew at Verizon are my go to tech experts. I recommend them highly.

Christina was very patient and helpful to us. We changed our mind after she had printed everything out. She cheerfully helped us with our changed request. Very nice!

Just switched to Verizon, wonderful experience! Highly recommend. Was set up with an S9 and am loving it. A quiet, professional store

Adam at the Sherwood Oregon Verizon store just did an excellent job helping me with some technical issues ...he was professional and very supportive! I really did appreciate his help!

Charles from deserves 5 stars alone. He was helped 3 different customers at once with accuracy and gave everyone great customer service. Not once did he get upset...respect lol

Another senior citizen just walked in and asked several Iphone questions. The manager, Andrew, could not have been more helpful if I were his own grandma. Thanks, Andrew! Definitely 5 star service!

The staff went above and beyond for my family. Helpful and friendly and got us into the best options. Will definitely keep going back. Would recommend all my friends and family to ho to this store for anything tat they need.

Christine did a fantastic job helping me get my new Samsung Galaxy S7 set up. She is so patient and extremely helpful. Christine provides outstanding service and is very knowledgeable. The whole process was easy and painless.

I have always had the best costumer service experiences at the Sherwood Verizon store. The last few times takes the cake...My husband unfortunately passed away in Nov. from a fatal motorcycle accident. When I was ready to take him off the Verizon plan Sarah and another wonderful employee were there to help me. They made it so I didnt have to pay off the rest of my husbands phone payment(it was destroyed in the accident) and they took extra steps to make sure I did not loose any pictures/videos/audio of my husband and our 9 month old daughter, which was obviously very important to me.Then this past week I broke my phone and came back into the same store, hoping that one of those wonderful women were there to help me. Thankfully Sarah was there and again went above and beyond to make sure I didnt loose any of my precious pictures/videos/audio of my family. She made the experience painless and easy for me. I would definitely suggest this store to ANYONE who needs help with their Verizon devices.

After a long day searching for a Pixel we landed in the Sherwood, OR . Chrisrina the sales Rep was great to work with. Sarah the stores manager suggested the current trade in old phone program...saved me $200! This was my best Verizon experience thus far. Thank you ladies!

This will be the store that I come to. Sarah was so patient with me and took her time help me with my new phone. This is the place that I would recommend to all my friends and family. If you want good service make sure that Sarah is there to help you and you wont be disappointed.

Went in to activate a replacement phone. The girl working the front desk couldnt get the phone to activate. The rest of the staff was in the back having a meeting and there was no one else willing or able to come help her. She handed me my phone, told me to find a different phone and call customer service. I went in to the physical store so I wouldnt have to call customer service because calling in always is the worst.2 stars because the first time I went in the young man actually new how to do his job.

I HAD SWITCHED OVER FROM TMOBILE TO VERIZON, KIMBERLY M. WAS THE SALES PERSON THAT HELPED ME. FROM THE SECOND I WALKED IN THERE SHE HAD AN EXCELLENT VIBE FOR CUSTOMER SERVICE SATISFACTION!! WILLING TO GO OVER SOME GREAT OPTIONS FOR ME, AND ALSO ABLE TO GUIDE ME THROUGH GETTING STARTED ON MY NEW PHONE, WHICH MADE MY EXPERIENCE HASSLE FREE! I 100% RECCOMEND KIM BEING YOUR NEW SALES REP! THANK YOU KIM!

Kimberly M. has always been very helpful, and guides us to our best solutions. We appreciate her warm and friendly manner.

Sarah is the best!! Every time weve been in, and shes helped us, weve had a great experience. She always makes sure we have everything we need and shes super nice and sweet!!

Sarah and Christina are fantastic. They have both taken their time to help me with my new iPad and are very patient with me. This is the store I am going to keep shopping at. Go and see those two if you want great service.

Adam at the Sherwood store ia awsome, he helped with some difficult issues.

Great service would highly recommend if needing to upgrade your phone. Christina was awesome helped out a ton and backed up phone for me. Thank you

Sarah always give fantastic service. I go in to pay a bill and help with my phone. She always treats me the same every time even when I am not always buying anything. Defiantly the place to go and I will always keep coming here because of her.

Had to call into the store for service advice, had Kim help me through a complex issue with patience and real knowledge.As a retail sales person I love to get service like that, well above my average experience!

Great!Jared F. super helpful, knowledgeable, patient .He needs a raise or a promotion.Christina also helpful.great crew in the Sherwood location

Was in today, had AMAZING customer service. Colten started our transaction, he was great! Christian finished our transaction, was extremely helpful, patient and funny. Thank you Verizon!

Adam Fierro, the assistant manager was very patient and thoughtful when he was helping me pick out my new phone last Wednesday! He showed me the LGV40thinQ, it ended up working out way better for me than the original phone I wanted would have. Im very grateful for his help and his time. His customer service skills are superb, go see him at the sherwood verizon!!!!

Sarah and Jared have been wonderful they were so helpful. I know l drove then nuts. Great employees! !!

Sarah is awesome!!!! She always takes her time with customers and makes sure they are comfortable using the products before leaving the store. Sherwood is out of the way for my normal day to day and there are 3 verizon stores that are more convienent for me to go to but they dont match up to the great customer service!!!

Very good service very happy with their help

Went in for a company phone and a gentlemen in there was playing a game on his phone and wouldt lift his head to acknowledge me. The lady in there was willing to help but didnt know much about the products. I wont be back if I can help it.

Excellent knowledge AND effort to resolve issues and answer questions! Christina Jared were tremendous.

She was very helpful so I was able to up grade my phone and bought a tablet also love her she was great..

The people who work there are amazing and very helpful. I recommend this store to everyone

Gave us incorrect info on a phone thats less than one year old. Now Ill be out a phone for a few days. Not good since Its my only phone living out in the country 😠Inexperienced employees led to this mess.

Ali is awesome and very helpful!

Christina & Jared were extremely helpful and friendly. Better experience than the main store

Awe some customer service. Christina helped get us on a family plan. She worked her magic and we are happy campers!

Jared and Christina was very helpful getting my new phone and setup as well as getting in add-on items to complete my purchase.

I had a problem trasfering data from my old phone to my new phone. The Verizon store I bought my phone from said they didnt do that any more and that I could do it on my computer at home. I spent a couple hours trying to get it done but no luck.As soon as I entered the Verizon store in Sherwood, Or. the store employes were ready to help me. They started the transfer process and showed me how to continue with it when I arrived home. Excellent service and consideration for a boomer not so good on the phone.Thank you!Fred Chiamulera

Sara and christine are amazing and so helpful.cannot say enough good things about how they are so helpful for someone who is technology challenged as I am an make things so easy and fun to use.

Did not give me what I wanted, then I went back. Ended up spending twice as much than needed.

They where by far the nicest people in the store and can give there option on what would be the best for your situation. They where also very helpfull and friendly!!

The employees at this store are so helpful every time I have had to go in.

On 11/24/14 I went in to buy a new phone and the sales staff talked me into also trying an Ellipsis7 tablet - free after rebate. I didnt really want a tablet, but was told I had 14 days to return it if I did not want it. They failed to mention that there was a $75 restocking fee for tablets. Shame on me, I didnt read the fine print that there was a $75 restocking fee, but they should have told me that in the store while they were talking me into the device.10 days after I returned the Ellipsis7 tablet GoWireless had failed to remove the device from my Verizon account. After multiple calls to both Verizon and GoWireless customer service I was told the only way I could get the device removed from my account was to physically come in the store again - another hour wasted on what was supposed to be a free tablet that ended up costing me $75 plus all these headaches. Talk about frustration!!!

Sara and Christina are amazing! Thank you for such amazing customer service !

Great location, friendly staff, and an overall good experience.

Christina was very friendly and helpful.best experience I have had with in store help..

I purchased my Moto Android from GoWireless in Sherwood, Oregon about a year and a half ago. The phone is much smarter than I am, so I occasionally need some help. The team at Go Wireless is ALWAYS courteous, patient, and helpful when I go to them with a question or problem. Thank you, Go Wireless!!

Worst customer service I have experienced in a long time!

The couple times iv been here they didnt have real phones on display. Dont go here for tech support either. The one time I went they were no help and one of my family members went here and also got no useful help. Instead, they wanted to do a factory reset on a phone that wasnt receiving emails on mobile data... thats a big of an extreme jump. If ur computer iant getting emails u dont reinstall windows. If they would have look at the application settings they would have found that it hasnt been setup. Im not a phone person and i was able of figure this out in minutes.

Very awesome service would have gave six stars if avaliable

Christina Parker is awesome! She went above and beyond to help us out! Thank you!

Christina was really friendly and courteous. Good customer service!!!😃

Easy smeeze...upgrade from Samsung 4. Good experience.

I lost every picture on my phone because the employee didnt backup my phone correctly. When I called in asking for a way to possibly recover them his response was well I can tell you they arent here at the store because we factory reset your phone

Sarah was fantastic. Went above and beyond. She was as some

Awesome experience Christina and Alisa were very helpful and informative..

Super quick, great service, always always coming back

Excellent service Danielle is patient and sweet.

Christina was great. Very highly recommended.

Helped with us one more than one issue. One of the first times we walked out smiling verses cursing at our new bill.

Christina was very pleasant and helpful. Thanks!

They were very helpful when the McMinnville store didnt have what I needed.

Adam and Ali are awesome

Service is always great here live the employees

Great customer service on a very busy day.

Great experience with ChristinaPhone upgrade went well

Sarah is a very helpful and fast with her customers.

Got the job done, quickly.