These guys are awesome. I took a 2003 Ford minivan to them.. they bid me a price to do the work, I agreed and they got started. What was to proceed can only be described as hell. Every thing went wrong from the start for these guys. As progress was being made Russ would call me and let me know. Progress was slow. At one point they had to rent me a vehicle so I could make a trip down to the valley. This was not an easy job for these guys. Im not going to get into the details but I will say in the end I think this job ended up costing South West money. It wasnt easy for either but Russ did all he could to compensate. He never raised the price once. He changed my breaks as a courtesy, he ended up having to put a new computer in italy no charge, and eventually had to scrap the transmission he had put tons of hours in rebuilding. Again he only ever charged me the original bid price and did a lot of extras for free. Things dont always go as planned but these guys know how to roll with the punches.. TAKE YOUR VEHICLE TO THESE GUYS!! They are truly the best!

I use these guys for all my Transmission needs I run a automotive shop in Eagar and use them for my service trucks and my customers when needing a rebuild they do great bench work and always a real pleasure to deal with

Good pricesGood workNice warnteeBut Jeff and Greggs attitude sucks

Very knowledgeable. They do get work.

Outstanding! I dont know why youd go anywhere else, Russ and his team are lights out. Service, quality of work...always working to get you the best rate possible.Go here!!

They did a wonderful job on my car and made sure that everything was running well so my baby and I arent at risk of a break down randomly. I really appreciate their work and how polite they were. Will definitely be going to them anytime I need work done on my car.

Great team of mechanics and business faces. They will make certain customers know exactly the problems and will walk you through the process of whether to rebuild or replace. They have access to classic and hard to find transmission parts too. Very reasonable pricing and quick turn around.

Integrity and customer care are evidentI would advocate Southwest Transmission to anyone.

Very helpful and honest. Dodge in snowflake was dishonest and tried to rebuild my transmission due to low shift pressure. Turns out not to be the problem at all. Very money hungry dealership! This guy is as honest as they come! Saved me over 7k to rebuild. Thank you so much!

I was in town from out of state and my truck was having some transmission problems. Originally stopped by the dealer in town and those guys were jokes. Tyler got me back on the road in no time. I would highly recommend this shop! Thanks again guys.

Great customer service

These guys are great. I was on vacation, and my transmission went out. They got started on my truck right away. They fixed it fast and for a fair price.. thanks Southwest transmission....

This is my go-to mechanic for everything, they have shown me time ant time again that they are honest and do a terrific job of taking care of my vehicles. They are so good they are always very busy but it is worth the wait to have these experts look at your car. I only am familiar with this location so am not speaking about the company as a whole, just this one shop.

We were visiting from out of town and experienced transmission troubles. We found this shop and even though they were obviously busy they offered to help. They took our vehicle in and were able to fix it within just a few hours. AWESOME! I highly recommend them. If they had not helped us, we would have been stuck for the weekend. Great customer service.

I am terrible at Names but I believe it was Tyler and his father Russ that looked over our vehicle that we had towed to them! My wife, 7 month old and I broke down on our way back to Colorado... They were crazy busy but jumped onto our vehicle after hearing our situation! They spent a couple hours draining and filling our transmission (which I told them had gone out) they realized it wasnt our transmission which would have been super expensive! They recommend Performance Auto and 4x4 center, they then called and got our vehicle there for us (and did not charge us a penny for all their time) and tried to not accept a tip from me for their hard (honest) work! They even sent word to the other shop of the severity of our situation and that we had a small child which the other shop took care of us quickly because of that! This place is family owned and honest I highly recommend them!! Sorry if I got your names wrong you know who I am talking about we had the white Nissan Armada! My Child, Wife and I thank you for saving our weekend!

Got it done with reasonable price

They are crooks

This.are best

Although slow to do the initial diagnosis, they expedited the repairs.

I had a great experience here from the word go, they took care of everything. From my transmission to fluid levels everything was gone over.

I had SW Transmission in Payson put a new transmission in my Lexus RX300. It started acting up at less than 18,000 in 15 months miles but since I took it to a transmission shop at about 18,500 miles (sine I live in Montana) they wont honor the 18 month/18,000 mile warranty. I recommend that you go somewhere else where they stand behind their work. Most reputable shops will offer a 24 month/ 24,000 mile warranty.

Great customer service!! Quality of work was fantastic and they took the time to explain(in words I could understand) what needed to be done.

Russ and crew are top notch!i have had at least 4 different trannys done by them over the years, Always get great customer service. Jason went above and beyond but especially they have great follow-thru...they care about you and your car!Thank You!

Profeshional service, on time & a good price. I would recommend them to friends.

Russell is the best!! Great service. Honest, highly knowledgeable .

Worked with Tyler who was fair, honest and easy to work with.

Great customer service, very knowledgeable mechanics, definitely the 1st and only place to get your vehicle work done.The bombizzle Yo!

Service and hospitality were awesome!

My wife kids and I were on a mini vacation from the Valley of the Sun to Sunrise Park Resort. On our way home the check engine light turned on. We found out it was a transmission problem and were referred to this shop by NAPA. We could not have been more impressed. Thank you so much!

They are always happy to help

Quality work and fair price

Knowledgable, honest, fair, fast, responsive, quality.

Fair prices very happy

The best on the mountain

Very Great to work with

Good service

Eh