Just purchased my car a couple of days ago and the salesman Patrick Latin was extremely nice and helpful. I didnt want to really step foot on the lot until everything was ready and he made that happen. I love my car and I loved his service! Truly enjoyed the experience. It was quick and simple!!!
Excellent customer service! Kimberly Shelton and Viktoria G. Banister were great. They are very personable and professional. My experience was nothing short of amazing. We will continue to purchase our cars from them.
Called In on maybe February 26 concerning a warranty because my WINDOW MOTOR is going out nothing very major so found out I’m still under warranty the person I spoke said we’re 5days behind on doing diagnostic test so I will schedule you for March 2nd at 730 things should be caught up by then so I get there today the person said are you leaving your car because we are 2 or 4 days behind I was wondering is this all they tell the customers now but to make this short I said it’s only a motor for my window his response was NO ONE BRINGS THERE CAR HERE AND GETS SAME DAY SERVICE I SAID OK WHT ABOUT A LOANER WELL THE LOANER CARS ARE FOR THE PEOPLE THAT HAS LEFT THEIR CAR FOR 5 days ok so I’m under warranty so I should be covered for some type of car HE THEN SAYS LET ME CALL ENTERPRISE JUST HAVE A SEAT THAT WAS AT ABOUT 745 I didn’t hear anything for about 2 in a half hours until I went to the serviceman and he tells me oh enterprise hadn’t came yet so he calls enterprise 10 minutes later they come to pick me up I got to enterprise the service man didn’t even let them know I was coming VERY POOR CUSTOMER SERVICE THE MAN I DEALT WITH DIDNT HAVE A BIT OF CONCERN AND JUST DIDNT CARE THIS IS THE SECOND TIME IVE EXPERIENCED BAD SERVICE SEEMS LIKE THINGS ARE GETTING WORSE