Tammy was great she is so knowledgeable with all of your storage needs

My travel trailer was stolen from this facility. It was only there a little over a month. When it was stolen, the property manager, who knew about the break in on Sunday morning, but didnt contact me until 24 hours later, told m she would look at the video camera. I gave her a couple of hours to look and called her back. She said she is still looking, but that I should be upset with Shreveport Police for not coming to look at the video. She said she had people moving in, but would continue to look. I gave her another hour and then went to the facility myself. Tammy was the only person there. She said that she couldnt turn the cameras back and there was a glitch in the system. Based on her behavior, I sense that Tammy struggles with technology. I asked for the owners name. She gave me Jimmys number. I called Jimmy to ask if he could come to Mansfield Storage to look at the cameras. He said that he couldnt. I asked why not. Im running a business was his response. He said it wasnt convenient for him because he was waiting on a delivery from UPS. By all means, Jimmy, dont let the fact that my new travel trailer was stolen from your business bother you. If it isnt too much to ask, I told him to please notify me of when we could meet so I could see who broke into his business and stole my travel trailer. Not once did either employee apologize. Only giving them one star because I am not able to give them anything lower.

I deal with Tammy every time I come in to pay my monthly bill and she seems to be very knowledgeable with technology. She is super friendly and always will to go above and beyond to help me. Love this place!

Awesome place. Friendly service and top notch security.

Could not have found a better facility for my needs.Security is of utmost importance. Not once did I feel uneasy while on the property. I was able to unload the items and transport them to the unit with ease thanks in part to the dollies being so handy. I did not have to look for one nor were they just lining the interior walls getting in the way.I appreciate the cleanliness and the lights. No dark corners. The property is well maintained. It helps to know I am expected to do my part by cleaning up after myself.Management makes it easy. True friendliness. Tammy was very helpful in assessing my needs and taking me to check the unit out. I did not feel rushed nor pressured to make a decision.A glowing 5 stars and a huge THANK YOU!

Tammy Dixon is one of Gods best. She very compassionate, professional and skillful at what she does. The storage is very clean and she makes you feel at home. Jeri the assistant is very professional and skillful also. Its a very friendly atmosphere. I enjoy coming to the storage facility.

This place is awesome super friendly clean great service miss Tammy is a God send! She has a beautiful soul Im glad that I picked this place

I love the environment Ms. Tammy is so nice every time I go pay my storage. Great place to storage your items

This is my first time renting a storage unit and I must say this is a clean place and its friendly service.

Great service, very clean, good hours and location, and priced fair

This place is how you run a business!

Nice facility