Had a few oil changes. Always prompt and quick service. Didnt try to gut me with add ons or unnecessary work.
I found them on the internet and Im not sorry. I will not take my car anywhere else. I am quite pleased with their professionalism and their work! Thank you!
I was a loyal customer for years but the service has been on the decline for a while and more than once Ive been spoken to in a very patronizing manner. Theyre now at the bottom of my list for mechanic recommendations (I wouldnt recommend this place to other single women).
Highly recommend this shop! They are so professional, efficient, and communicative. Their pricing is more than fair and they always make sure you understand what is going on with your vehicle.
Thoroughly enjoyed the experience and professional care that Allen Auto provided. I felt much more like family than a customer, and was impressed by the quality and courtesy follow-up. This is the local place you want your vehicle serviced!
I love working with Allen Automotive. I have been a client for almost 10 years. They are professional and personable. They are upfront with their pricing and always have my car ready when they say it will be.
This is my go to auto mechanic. Henry and his guys are knowledgeable and friendly. They are always helpful. Most importantly they are honest.
The team at Allen Automotive has always been top notch technically and somehow also manages to be competitive on pricing as well. Having spent many years in the industry, I recognize quality work and good management when I see it. These folks deliver a quality product/service and a great customer experience at a very fair price. In this market where impersonal franchised chain shops are the norm, Allen Automotive stands out as the go-to resource. A truly great small business.
Dropped off our car on Sunday for it to be ready the next day. Happy to be able to count on Henry and the Allen Automotive Team!
They are courtious, friendly, economical, and very good at what they do. Took my Jeep, first to the dealer who handed me invoice of almost $10,000. Cancelled that and took it to Allan. They did same work in half the price and in five less days. They got my future business.
The staff at Allen Automotive couldn’t be more friendly and helpful! They make sure you’re taken care of. I love having a place that I can rest easy knowing my vehicle is in the best hands. Highly recommended!
No more going to dealership. Henry and RB are the best. Learned lot of things about my own car showed me how my previous service was. Took time, described everything. And they don’t over change or didn’t suggest anything extra. Thank you guys keep the good work.
Alway professional. Treats you fairly. Advises honestly without frivolous expenses. Honesty and integrity are their trademarks.Have used Allen Automotive for at least 10 years and I trust them to take care of my cars.
They were able to make my 17-year-old 2003 INFINITI G35 come to life again. Not only were they cheaper than the dealership, but they provided a comprehensive diagnostic with pictures with a clear estimate. While they were in the process of replacing the valve cover gasket, they informed me of the worn-out spark plugs and oil leakage towards the camshaft sensor. They offered to replace them at a reasonable rate to ensure the vehicle will run without risk of misfires. They have won me over to make this my only place to service my G35.
Allen Automotive provides high quality service and information. I’m having the best experience with my receipt of automotive services from Allen Automotive. Foremost, they answer any question and speak to me as if I’m in their family. Professionally, they provide high quality service in comparison to my interactions with other automotive professionals over the past 40+ years.
The team is top class and treat you like family. The guys are very fair and honest- highest integrity I’ve ever had the pleasure of encountering anywhere!
Did my inspection here; they did a great job with the updates. My 11 year old car drives like new again!
I have used Allen Automotive for several service items since moving to the area and they always provide top-notch service. The quality of work is high, comminution with the staff is great, and the appointments have always been right on time.I would recommend them to anyone in the area.
The staff is very professional, courteous, always ready to help, knowledgeable and friendly. I was treated very nicely. The service is impeccable. They treat you like a celebrity. Any car issues, go see them.
The team is top class and treat you like family. The guys are very fair and honest- highest integrity I’ve ever had the pleasure of encountering anywhere!
High-ranking customer service and knowledgeable/professional staff. Trustworthy and high quality repairs for a reasonable price.
Allen Automotive did a great job, did it fast, and charged a fair price (lower than many others quoted). Highly recommend!
It took us a year to find a great shop that we can trust. Trust is number one for us. We finally found a shop that we will always go to.
I used Allen (Henry’s) Automotive for years and was always highly satisfied with the service and attention of people who works there. Henry is very knowledgeable and sometime can perform miracles 😊.
, These guys are top notch. fantastic customer service.
Friendly and knowledgeable people. Explain the work to be performed. Professional staff
Great place for car service. Henry and Harbi are great guys and the technicians get the work done.
Timely estimate letting me choose the work I wanted done. Friendly service!
The team at Allen Automotive is great! My car is older and rusty, which usually means lots of things go wrong while working on it. They managed to minimize the cost and get my car road worthy again in just a couple of days. I highly recommend this shop and will be coming back!
Great customer service and knowledgeable/professional staff. Trustworthy and high quality repairs for a reasonable price.
Service was good, everyone there was courteous and respectful; 1 to 10, ten being the best I give them 12, thanks again for your service.
Allen Automotive does good work, and they’re very professional. Not necessarily the cheapest service, but you get what you pay for.
Assisted me same-day with brake service and a 60k mile service recommended by my manufacturer. Allen Automotive was great and provided an estimate before the work was done. I will use them again.
This place really helped me out with emergency brake repairs on the same day I went there. They were friendly and professional. The repairs were perfect. I wish I lived in this area because I would chose them for all my auto needs. Highly recommended.
Always feel I have an honest analysis of my car’s needs . I always feel I’ve been treated with respect.
Usually this store is fantastic. Today wasnt as good but I will be back.
I’ve been taking my cars to Allen Automotive for many years now and have always been satisfied.
I am pleased with the car service and integrity of Henry and his staff.
I had a major problem with my cars alignment that despite years of trying the dealership could not fix. Took my car here and they found and fixed the problem right away.The staff is very friendly and their expertise is clear. Glad I found this place. I love my car again!
These guys are Great! They do a great job and stand behind their work.Most importantly they know what they are doing! I have dealt with bad shops in the past.They have also squeezed me in on several occasions the same day I called. When my truck is down I cant make money and it hurts. They understand and have always got me in and out. They have won my business no question.I would recommend Allen Automotive to anyone without hesitation.
I took our Subaru in for an oil change and to have a trailer hitch installed. As in the past, I was hugely impressed by the time and care Allen Automotive put into the work. I bought the hitch online and the folks in the shop went above and beyond to install even more securely and with better hardware, etc than called for. This is an A+ operation.
Discovered in the midst of the pandemic that my car wouldn’t start. I live a few blocks away from Allen Automotive so I called them. Instead of having me get my car towed they came to me, jumped my car, brought it back to their garage, made sure the battery was the only problem, replaced it, and brought it back to me. The battery was under warranty so it was free, but they also didn’t charge me a dime to pick up my car and drop it off. While I’m very close by, I still feel it shows them going out of their way to help me save money even when it didn’t benefit them at all.
Its rare that I like a business enough to give it a review, but this place has played car doctor for my and my daughters cars too many times to not commend them. They are professional, their prices are extremely reasonable for the quality work youre receiving, and Henry, the owner, never fails to thoroughly explain the problem and exactly how the mechanics are going to go about fixing it. If you dont have a day to waste waiting for your car, theyll happily drop you off at the metro station and pick you back up if you have no other means of transportation. Professional, friendly, and affordable. Highly recommend this business.
Used to be a great shop.The last two times I brought my car in though were just awful. Brought my car to get a cracked header fixed. Waited for two weeks only to be told they couldnt do it. Brought it in again, to put in sparks and wires just because I didnt have the time and wanted to give them a second chance. Gave them the parts to do it...Turns out they didnt have the time of day to do it. Waited a week and a half to try to be fair, but ended up just picking up the car and going elsewhere. Sad to see.
Over a year ago, I had an experienced tow truck driver talk me through the pros & cons of many of the local auto shops. He gave positive reviews of Allen Automotive (one of the only positive reviews for the area since he said that most of the honest mechanics had been forced out of DC and the nearby surrounding suburbs). Ive subsequently been a loyal customer with Allen Automotive for my BMW and have been impressed with their honesty, transparency and rapid service turn-around. Im lucky to have found them.
Always interesting in a great way!
I have always relied on Allen Automotive for servicing my cars. Henry and his mechanics are well informed and helpful
This is my auto repair and maintenance shop. Henry and the team are honest, professional and do great work. If they say something is wrong then you can trust it is. They dont up sell or diagnose bill padding work. They help local businesses as well, for example if you have a tire problem, they send you to Radial Tire nearby. Like I said - good honest place.
I have taken my car to Allen Automotive for 16 years -- and, yes, the same car is still running well. They are prompt, responsive, efficient and competent. Wouldnt go anywhere else.
They serviced my Toyota 4Runner with transmission and new brakes. The job was awesome and the customer service was above and beyond satisfaction. I recommend Allen automobile.
A number of years ago (the recommendation of Radial Tire Company in Brookeville), I took my 1997 Toyota Tacoma to Allen Automotive. There was no turning back! Henry and his staff are knowledgeable and respectful. Their prices are fair and they explain the process thoroughly. I love the way that Henry “talks shop” with me and does not treat me like a person who could not possibly understand the repairs process due to my gender. Henry even dropped me off and picked me up at Parkway Deli so that I could enjoy a meal while waiting for my truck to be fixed.Allen Automotive is efficient; the work is of the highest quality. Allen Automotive “undid” the work of another mechanic in Wheaton who Gerry-rigged my emergency brake and charged me for an unsatisfactory repair, leaving me with a permanently-glowing brake warning light that threatened my emissions inspections. Allen Automotive even repaired a leak in my tire at no charge, freeing me from a visit to Radial Tire Company and the long lines for tire service. Don’t get me wrong, Radial Tire is so good that you must arrive early and get in line to replace or repair your tires. Henry’s long-standing relationship with Radial Tire enabled him to replace all of my tires on my 2011 RAV4 during the same visit. Henry consulted with Radial Tire about the best tire for the RAV4, procured the tires and handled the entire process.We picked up the RAV4 last night. Thanks to Allen Automotive, we feel safe and well-cared for. How often does one walk out of a car repair shop with a broad smile because the service was well-done, fairly-priced and came with a lot of respect from the owner and staff?Henry, you ROCK!
Great to deal with. Chris had a great understanding of my car problems and planned out service so as not to make too big of a dent( sorry for pun) in my pocket book.
Good service, food good, prices are reasonable.
This dude totally was quick with diagnosing a terrible sound my trucks tire was making, and fitting me in so I dont have to Uber about town. I really appreciated his help.
Second time customer. Very satisfied with the friendly, efficient, customer oriented staff at Allen Automotive. Received an appointment convenient to me, and a written quote for service requested. Work completed on schedule with final cost actually being a little less than my quote.
Most folks are not savvy about what thier car needs, that is where these vultures come in. Unless you have disposable income, this may not be the shop for you. Nearly $600,to get a state inspection in a 3 year old car(unessasary repairs). I was taken advantage of because they assumed I was new to the state. Racketeering is nothing new to them. That is why they are now under investigation with police.
Great customer service and quick work. Nice waiting area as well.
He told me that my car needed so much more then it did, trying to get more money out of me, All I wanted was an oil change. I took the same car to another station that praised the car. This company is out to get all they can out of their clients. Do not use them.
Went in for a Maryland state inspection, they replaced my wiper blades that caused my car to fail and passed me. They’re much better than the ones I had.I had a rear differential issue and went back and they took care of it in just a few hours. The owner offered to have someone drive me back to work (3 miles away) if I dropped my car off first thing in the morning, too.My windshield was cracked pretty badly while in their care and after making arrangements with the owner, that was fixed the next day, in an hour or so while I waited.
Great customer service and dedicated, helpful employees.
Stopped in for follow up of small piece under car flapping and they quickly reattached without questioning it. This was four years later. Thanks guys!
I had an MD state inspection and oil change done here. They had the best inspection price in the Silver Spring area and the service was performed quickly with no upselling. I would definitely recommend them.
Excellent, attentive, responsive service; my car is 16 years old, still running well, only serviced at Allen Automotive.
Allen Automotive is the mechanic you thought didnt exist anymore.Behind a red painted brick wall in a very unimpressive little industrial park are immaculate service bays, tidy & organised office and waiting space. However it is the staff that makes the place what it is. These guys dont mess around: they are there to fix your car. If the problem is hard to describe and you dont speak mechanic very well, they listen intently & ask questions. Henry, the boss, wont do extensive work until he calls you first and gets your OK. The receipts for work are very detailed; there is never any question about what was or what was not done. If Allen goofs, they make it right.All work is done with care and skill. No, they are not cheap, but you absolutely get what you pay for. Allen would never stoop to that old trick of inventing something wrong and then fixing it at a high price .I was getting regularly ripped off at my local garage----thank goodness Ive now found Allen.
Super quick turn around and honest to boot. (I.e. He didnt try to upsale me on anything.) Only caveat is the Oil/fluid change was a little more expensive than Ive paid for in the 757... but.... its the DMV and everything is more expensive around here.
Excellent and professional service!
It was a huge relief to find this shop. Besides being knowledgeable and skilled, the staff is friendly, communicative and trustworthy.
I would never use any other place.
It was alright