They always have fresh, beautiful flowers. I love it.

Great new store, spacious and clean. Has all the departments located within the store, bakery, deli, meat, wine and liquor, self check out lanes.

I like the store nice and clean the employees are very helpful.

Visiting Lucky was nostalgic because they had locations in SoCal. I finally visited today and it’s was clean, not crowded, filled with fresh baked goods and organic produce selection. I’m shopping here from now on.Local ✅B corporation products ✅Friendly staff ✅Delicious muffins ✅

The store is clean and was not crowded.

Always good produce and friendly help.

Super clean never crowded wide variety of items

Consistently clean with friendly staff. Good sale items. Good sales if you go online for offers you can use at the store.

I really dont have alot to say about them except why is there food prices are so dam high.people have to spend hard earn monie just to keep their family fed.people just want to be treated fair. The stores could have some compasion for people just trying to feed their familys

Im going to work at Luckys and try my best to fix the little problems, to make Luckys greate again😎

Rudest employees in the world. The lady named Janine literally scolded me in public and ripped my paper bag out of my hands complaining to me that I didnt understand how to use a self-checkout and tried telling me how to use it by yelling at me in public. I was mortified.. this place should have security and not for the customers but for the employees because theyre unruly and psychotic. The deli has no bell to get the employees attention and you can wait up to 35 minutes for them to even notice youre standing there. Go to Safeway instead.

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Great employees that have been there forever!! Very friendly and always courteous!!

Good grocery store

The selves were 1/2 filled. No paper goods. I was able to get some expensive water, organic vegetables and pork ribs. The staff were kind and appreciate the thank you I gave them for working during this difficult time. The workers are the best!

This particular luckiest is the friendliest the service is amazing the staff is helpful I can say enough about my luckies

Buying groceries is never been easy, this store and lots of varieties to choose from. Awesome customer service.

Super great place to shop

Always clean, stocked, and in and out no problems and people are great.

Basic Luckys supermarket.

It was fun

Great shopping experience best employees very polite and nice environment great salad bar parfait bar and the deli as the best fresh meat and cheese of the variety that you would love in like for everybody the Bakery has a great wide variety of desserts something for everyone to enjoy

Very courteous, friendly checkers and deli workers. Pretty good organic vegetable selection. Rotisserie chicken was surprisingly moist but a little salty. I couldnt find Clover organic blueberry kefir for my client today.

Best place for groceries !!

I love my checker. I always try to get in her line. She has grey hair and glasses. Very happy and personable.

Clean. Always find what I need/want. Accessible in store and entry/exit. Improved real food offerings. Prices are comparable.

Great place. Its open today and the power is on. (Sunday 10/27/2019 at the time of the Kincade Fire further north.

This is a nice grocery store...the people are friendly and very helpful!

Quick and easy no more. I might be done shopping at this location. Always understaffed with piss poor customer service. The blonde lady manager is rude and always seems angry. Tonight I went in for a couple of items. Was getting beer so I couldnt use the self check out. There were at least 16 people in line and only 2 cashiers. No manager in sight. You really need to do some serious staffing changes at this location. I ended up walking out without making a purchase and went to Safeway. It took a fraction of the time. They had 4 lanes open and no more than 2 people in each line. Was so much faster and with much better customer service.Original reviewGenerally quick and easy. Always clean with decent selection. Overall one of the better luckys Ive been in.

Great store.Very clean and I love there produce.. staff is awesome!

Have always experienced good customer service. Its clean. Things are easy to find.

Newly remodeled clean and bright lots of additions great place to shop

Not a single employee wearing a face mask. No one to help at self check out. And the machines over charging people (guy next to me was trying to get help, the machine charged him $14 for three potatoes, no one helped or would void the issue) avoid this place if you want to stay healthy.

One employee walks around scowling like she doesnt want people to be in the store.

Great place to get produce,household goods and bakery items.

I am a teenager and went into luckys to get some food with friends. We decided there wasnt anything we wanted to we left. A few minutes later we came back inside because I wanted a drink. When I came back two woman employees were watching and whispering about. Me friend heard them accuse me of coming and leaving about 4 times even though it was only once. After a minute or so looking for a drink one of the woman started following me. I walked around and they kept following me where ever I went. I finally went to pay and one of them was looking right over my shoulder very near me. My friend asked if there was something wrong and they said no. They then talked in a very sassy way asking us if there was anything wrong. They very clearly thought we were stealing so when I asked there was no reason for them to lie about why we were stealing. When I was putting my drink in my backpack they went behind me to sneakily look inside. When they saw there was nothing there acted like nothing happened and walked away to gossip about me more. When I left they pulled my friend over and talked to him about how they have the right to search our bags, as if they asked before and we didnt let them. This is one of the many times in that places, especially Luckys, where I have been followed around by employees because of my age. I have been with adults and walked and then cake back and they didnt care at all. There are many videos of similar incidents like this of employees following teens around. When they do this I feel very stressed even though I know I did nothing wrong. They should tell the truth that they believe Im stealing and would like to search my bag, which I would gladly let them. The customer service there is terrible and I wish I had taken a video or at least remembered their names. Warning that if you go there dont expect great customer service.

J.j. the butcher is awesome. Very much customer service inclined.

I have ONLY one complaint about this store. Its the substitute manager. Hes a very big man who thinks he owns the store, carries around dust feathers in his back pocket & is suspicious about everything & everyone! But aside from him the rest are the BEST in the grocery world! We love Tim, Genie, Chris, & Marina!!! We go in sometimes just to sayhi. As well as sometimes 1 or 2 of them may even come out to the car to say hi to me since my lovely daughter does most of the running(Im disabled)for our major grocery items. Im very LUCKY and grateful for our Sonoma Luckys Store! P.S. One guy that really makes our shopping sooo much easier is Chris F.~hes a bagger and a cart man & whatever else they want him to do. But he is SO nice and sweet! He helps us with just about anything we ask. Packs our Jeep just right to make it home with my crazy driving trying to avoid potholes. They make it every time. Hope he gets a promotion~he deserves it. Smile on his face always even though his parents are having health issues. What a guy! We adore Chris F.🤗

One of the nicer Lucky stores in California. Decent wine selection for a supermarket

Nicely remodeled store. Friendly cashiers.

I enjoy taking my time and looking for sales . sometimes I like getting things that just look good to me.

Grew up on this store

The people here are great and their new lower prices are great. Not the biggest selection but convenience and people make the difference

Meat department is the best one of the best butcher in the world Derek

Easy place to shop, friendly staff

The deli has good food

I love the girls in the bakery/deli theyre awesome

Fully stocked super market.

Store has no WiFi, made my groceries list using Luckys website but couldnt access it in the store, Manger couldnt help me, she didnt know anything about using WiFi she writes her list on paper. Was very frustrating and got only a few items, couldnt recall what I had on my listI dont have any problem at Safeway.

I Went I’m with my friends to buy some snacks, we are all kids and teenagers. We left to see if there were different snacks in the neighboring store Rite aid, but then returned to Luckys afterwards. But when we returned the stores employees came and stood next to me and one of my friends, and proceeded to follow us to the self check out. The environment of this store was very unwelcoming and I felt like a was being treated as if I was a criminal. As I left the store they warned me not to come in again or they would have to search me. Being someone who has started to be going out by myself, I don’t like being treated like a criminal, it gives me anxiety and definitely makes me uncomfortable.

Great service.

I like it because they good meats.its not so expensive .

Great service! Always friendly staff only held back by being limited to what lucky can sell and serve.

I went there late at night to take advantage of a few Organic items that were on sale plus B&J Ice Cream that was1/2 off.It had been hot & I couldnt eat much, but wanted something cold ...if they had Clovers Organic Kefir I would have gotten that but they didnt. I rarely go to Lucky because, in general the quality of their food isnt the best. I really buy primarily Organic products as conventional are full of pesticides or in meat products come from big agrifarms where living conditions of animals is deplorable.

Friendly good prices coming here since store was built

Found everything I needed for a reasonable price.

It Was A Good Experience I Ordered Food For A Party And They Had Everything I Needed Ready And Waiting For Me To Pick Up

Great alternative to driving up town for groceries.

I work here lol

Lucky one of those stores where you save money if you are smart with coupons.

Easy to navigate nice people

Convenient well priced good people

Lucky has become a place where you can find a large section of organic produce.

Always fast and friendly

Run down. Old. Nasty products. I cant believe this place is open to the public.

Friendly, polite, and helpful staff. My favorite store!

Good food selection

This Supermarket is for the other side of town

Clean & nice staff

Over priced. Dont have a lot of items other stores have.

Great love it

Fresh produce!!

Typical grocery store. Smaller than most and no service

The management is horrendous!!!

Always good customer service

Verygood

Helpful employees

Like the organic produce

Good place to go shopping

I like the express checkout.

Good place to market

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