A huge thank you to everyone at Rigby Auto! We were an hour away from home attending a funeral today when our car started acting up. We got it on a machine and got the code to what was wrong which just confirmed what we had already thought the problem was. We showed up at Rigby at noon and told them our situation and that my fiance and I needed to be home at 4 for work with a long drive. They offered us a seat inside and Mike got the part we needed ordered and had it delivered within the hour and our car fixed 2 hours after we came in. We knew how big of a deal it was to be squeezed in like that and to be in and out on such a busy day and we are so appreciative. Very hospitable, friendly, and honest and most important, didnt break my bank account. Very fair pricing. They really aim to please their customers and treated us well. I dont think I have ever been this pleased at any mechanics garage. Thanks again to everyone we saw and spoke to today, you were all amazing!I highly recommend this garage, they will take great care of you and your automobile.

I drove 600 miles to Maine on vacation, only to have my front wheels start squealing. I called 5 other shops and nobody would answer my out of state area code. Rigby not only answered, but they squeezed me in even though they were crazy busy. Super quick and professional. Thanks for getting me back on the road for my vacation!

I had an A/C problem when traveling from Maine to Arizona.They diagnosed it and we decided to drive a different car and have it fixed next year.We were in a real time crunch and it was an aftermarket unit which would have required ordering parts and at least a 3 day delay.The people were great and the A/C technician really knew his stuff. Charge was very reasonable.

Just wanted to let everybody know he was supposed to fix my ball joint on the car and it wasnt it still had the old one on it and VIP put the sticker on it anyways and he wont even call me to at least give me some of that $260 he charge me that didnt even fix my car I drove it away shaking and it could have fell apart cuz it was the axle bars I would never give no stars on him now about ready to go to the authorities about it so sad

Awesome service. Highly recommend!

Great place for car maintenance. Good price, fair and honest.

Great customer service. I have been going here for 3 years and Im very satisfied with their work.

Careless work. Im from out of town. I normally change my own oil but Im on a road trip and it was due so I went in for an oil change. His mechanic blindly put 5 qts when my car (camry, wasnt some crazy unique model) only calls for 4.7. Then when I checked the oil level afterwards and noted it was over the high level, Mr. Rigby himself took a look although his eyes arent too good but it looked fine to him. So which is it, your eyes arent good or it looks fine? I guess an improper level looks good. Get some glasses dude. Then he has the nerve to say what do you expect for X dollars? (Which was what I was quoted, by Carlos.) Apparently there are two shops in there and it seems like he scalped the business from the guy I called initially (Carlos.) Ironically, X isnt even what I payed, I payed more than that because that is what Mike charged. What do I expect for my hard earned money? I expect a good job, for whatever the price was, smart guy. Mike never gave me an estimate in the beginning he just said this is how much it is, after the work was done. I gave 2 stars instead of 1 because he did offer to drain some oil from the car to fix the job, which I allowed, but I went back in to the shop to make sure nothing sketchy was going on at that point. I had lost confidence after he was insisting it was ok that the level read over the high limit. From what I can tell it wasnt purposely malicious as to damage my engine by putting in too much oil, just a careless job. Mike, each car takes a specific amount of oil, by the way. Here is a tip, respect your (stolen) customers and get lasix if you cant see.

Best shop in town.

Mike does great work and is fair. A lot better than many other auto repair places who charge a million dollars but still never get it fixed correctly.

They did absolutely amazing body work and would recommend anybody going to them and they are priced so reasonably affordable at the same time! Do not recommend going to Acme Autobody right by this business because they will over charge you and Rigby I am very sure does better work and for shorter time to have your vehicle there. For one dent on driver door Acme quoted 1100+ and to the vehicle for a week and Rigby charged below 500 and had it for 2 days! Not to mention it is also family owned business for years with amazing friendly, respectful employees. Definitely recommend 100000000 times over to have your Autobody work done here!!!

Mike has always been fair, honest and reliable. I bring all of my vehicles to Rigby Auto for all repairs. From a simple oil change to steering issues. Tow truck available. Reasonable rates. Inspection service. I recommend this business to my family and friends.

I personally have not used Rigby Auto Inc but my 76 year old mother has for years. Mike has went above and beyond for my mothers repairs on numerous vehicles. He always did right by her. Im doing this review by proxy on my mothers behalf. She cant say enough good things about Rigby Auto Inc. Thank you for all great service throughout the years.

The best service all the time!!!

Great people, they are really fair with pricing and did a great job! Will be coming back in the future

Lost power steering at 12:45pm on a Saturday and was stranded by the side of the road. The original shop we called was closing at 1pm so they called Mike and he came and towed us (including our dog) to Rigby Auto. Within 10 minutes of our arrival he had identified the problem and told us it would be fixed in an hour and a half. While we waited he told us of a place we could take our dog for a walk but we were welcome to wait in the waiting area. An hour and half later on the dot we were heading out with a fixed vehicle for a VERY fair price. Good customer service and knowledgeable staff.

DONT GO NEAR THIS BOGUS BUSINESS, MIKE IS A THIEF, LIAR, SCAM ARTIST. Mike is a thief and a liar. Bought a 2002 Ford F-150 truck from him based on his word and claims that there was no rust, frame was all good etc. His story kept changing on what work he had done but I was clearly a fool to believe the guy had a shred of character or honest bone in his body. Bought the truck and had it towed to my mechanic since I was already driving a car at the time of pickup. Frame was nearly completely rotted through the front crossbar! Had three inspectors look at it, then called in the state inspector. Stickers two months prior (another lie of brand new sticker). This guy is a total bullshit artist flipper of absolute junk. State of Maine is now investigating. DONT GO NEAR THIS BOGUS BUSINESS!!! Hes a THIEF, LIAR, SCAM ARTIST.

I have been going to Rigbys for years. Hes reasonable.

Great place to do business!

Mike is very knowledgeable, has smart techs and did me right in installing engine swap in my Miata. No need to go elsewhere.

I just had my car fixed at Rigby Auto... they were totally awesome I have an older car and not much money but they worked with me and I can not over express my gratitude for them

Owner is very knowledgeable when It comes to Complex jobs other shops turn away from.

Honest shop, they will treat you right.

Such a waste of time. We brought our car there to have something installed and it was not done correctly. When I called back to ask Mike to just fix it he told me he had done it for free, come get your car and hung up on me. Needless to say another $200 to fix his mistake and an untold amount of punitive damages for lost wages as the vehicle was a car for work. The only thing left now is small claims and The Maine AGs office to open up a formal complaint. STAY AWAY!

Took my 2002 Jeep Grand Cherokee to Mike at rigbys, on a word of a friend? They did a horrible job I dont know if they really even fixed anything. They were supposed to give me a new valve cover gasket. I look under my hood screws just laying around not screwed into anything, one of the grommets coming off the top of the gasket broken and looks like they tried to glue it and the have it rigged together with a zip tie (who does this)...I am a single parent who struggles to make ends meet and I dont have any more money to get fixed what they broke. Also I had oil leaking on my rear axels, rotors and pads! Those didnt get done either because when I took it to get reinspected they told me it was still leaking so bad it was causing a puddle! I brought my jeep back (even though I didnt want to but I did just spend $450) and was told it wasnt leaking and that they wiped it off? Anyway! THIS IS A HORRIBLE WAY TO RUN A BUSINESS! I will never take another vehicle there not recommend them in fact I will take every opportunity to tell people to avoid this place at all costs (literally)!

Mike does great work at a great price.

Great communication and a reasonable price.

Very unhappy with the body work done to our vehicle. After a couple weeks the paint is bumbling up in several places. The owner is not interested in making things right or even taking a look at the problem. Avoid this business!

Good shop

Great honest operation

Good

Very honest people. Sd speaks Spanish