user
Bolton James, Inc.
1491 Union St, Spartanburg, SC 29302, United States
Appearance
Bolton James, Inc.
Comments
Jo
Review №1

Had my tires removed, refitted, shaved to make round and finally balanced. These guys know what theyre doing. Did a great job.

Ju
Review №2

I went to Bolton James because they came highly recommended by a friend and I am so glad I did! I went to get to new tires and new rims put on my Jeep and am so happy with the way everything turned out! Both Andrew and Hayden were so professional, kind, knowledgeable and accommodating through every interaction that I had with them. Picking out tires and rims was very intimidating to me because I dont know a lot about either but they took the time to go through several options with me and explain everything in detail so I knew exactly what I was getting. I would absolutely come back to Bolton James if I needed any other work done and recommend them to everyone in the area!

Sa
Review №3

I took one of our vehicles there yesterday thinking we needed a new tire. They were able to repair the tire instead. Most places would have just sold me a new tire even if I didnt need it. My husband and I really appreciate their integrity.

St
Review №4

Awesome business. We have a vintage camper van, and they got the work done lickety split. High recommendations for this company.

Ke
Review №5

I had an aftermarket used car insurance and they took my GMC ACADIA and diagnosed it needing a power steering pump and power rack. They contacted the insurance company with a quote the quote was approved then they begin the work. The work was completed several days earlier than expected which was fantastic. I went to pick up the vehicle and as I went to leave I had sensor issues and immediate stopped and parked the car. I went inside and told him what was wrong left the car there and went home. Within the next three hours the bugs were worked out and my car was delivered to my residence. Not everything can go right all the time Bolton James has never done me wrong this time I had an issue it was corrected immediately efficiently and with extreme professionalism. I could not ask anymore honesty or compassion I have a company that they have provided me. I will proudly and confidently continue to use them for any and all of my service needs. It is hard to find a fair honest mechanic that treats its customers properly the way you would expect them to treat you. When I spoke to them on the phone and in person I never once felt like a paycheck but as a friend I highly recommend them and have the upmost confidence in their abilities to service my vehicles take care of my needs and to make me feel safe and confident on the road a big thank you to the entire Bolton James family.

Do
Review №6

Great service. Great price!

Cr
Review №7

Very knowledgeable about what was going on with the aftermarket wheels on my car,they fixed the problem,riding like the factory wheels

Do
Review №8

They are very good at what they do i have other places that couldnt get it right, but took my car to them and they fixed it. If you want good service and your automobile fixed right these are the best people to do it.

Jo
Review №9

Went today for the first time. Very large capable business with the personal attention of a small family business. Dallas let me know what was done and what he felt still needed attention. Pricing was shockingly better than I anticipated. Great experience

Bi
Review №10

Went to make an appointment for front end alignment. Got it no problem.

Gl
Review №11

Bolton James is my go to mechanic! I have been in several times in the last 3 years for different services. They are very honest and reasonable. Will not go anywhere else!

Ti
Review №12

Redid my bearings did a great job.

Jo
Review №13

Friendly group of folks that really take care of their customers!!

Ch
Review №14

I own a repair shop and we take all of our tire and alignment work here. Awesome guys Excellent service Trusted Fair priced! every time. thank you guys for your hard work. Chris@certifieddiesel

Do
Review №15

Great place for tires

Da
Review №16

I own an auto repair shop but I don’t do tires or alignments took my personal truck here to balance some mud tires after another shop couldn’t get it right these guys took extra time and effort to get it right and charged no extra. High quality work with great prices what more can you ask ? Highly recommend! - MasterTech Auto Repair

Ro
Review №17

I got a good deal on a 60000 mile set of ties

Jo
Review №18

Incredible customer service and quality of work. These guys have taken great care of me and my vehicle and I trust them. Honestly, the ride in my vehicle is the best and smoothest it’s ever been, better than the day I drove my new car off the lot. I will not go anywhere else and always recommend them to my friends.

Jo
Review №19

These guys are great. I have a 35 year old sports car that needs a bit more attention than most late model cars. I bought two tires from Bolton-James recently and was given excellent advice on brand, rotation, etc. plus a competitive price. About six weeks later, one of the tires was flat - and then I found out the spare rim was out of true and hence, not drive-able. I had the car towed to Bolton-James and they replaced the stem (at no charge) and suggested I find an after-market rim for the spare which would be less expensive than one they would be able to order. The gentleman working on my car took time to explain the condition of the rim, and my options on either truing or replacing the rim. When I came to pick up the car (after regular hours - and they waited for me) I was told there was no charge, I kind of stared at them in disbelief. They responded with Merry Christmas.I had heard how good Bolton-James was, but had used other stores in the past. With these past two service visits, these guys have earned my business. I not only will return, I will tell my friends they need to take their tire business here. I love supporting local business, and these guys make it easy to do so. Outstanding!!

No
Review №20

Awesome service! Very knowledgeable people! Very helpful! Competitive prices! Great folks. 😎👍

Br
Review №21

Great tire selection,.awesome service, great customer service

Di
Review №22

Great service and prompt.

Jo
Review №23

Quick Quality work Reasonably price.A pleasant experience getting an Alignment!

Jo
Review №24

I have a 2013 lifted Jeep and he got the wobble out of the front end! Giving me my Jeep back! Awesome

Ca
Review №25

Very nice staff and professional work. Went around the world hunting someone able to align my car due to it being lowered when I bought it. Had no issues here. Thanks for the fast and great work.

St
Review №26

Appreciate the men and women here!These folks took great care of me and made sure I didnt have any issues.Excellent customer service!!!

Da
Review №27

Great people

Je
Review №28

Always a good place to take your vehicle.

De
Review №29

I would like to say thank you to Jonathan and Hayden. I brought my Tundra there after a lift was put on my truck. Hayden knows his stuff. Help me get the right rims and the offset I wanted. These folks is all about quality!!! They want it to drive and ride better than it did before you get there. I did have some issues on my tires but they was used and Jonathan was able to get it right the old school way. Just want to say thank you all. The guys in shop are very sharp!! So you need help call them! Thank you guys in the shop, Hayden, and Jonathan.

Jo
Review №30

Bolton James is a great company. They balanced and aligned my new tires and centered the steering wheel on my Jeep. Ladies in the front office are awesome...friendly, helpful, and professional. The mechanic was communicative and very knowledgeable. I definitely recommend this business.

Mi
Review №31

Could not be happier. I shopped all around for the tires I wanted and Bolton James matched the big box stores price. They got me in quick and made sure I was satisfied. While it is out of my way to go here, I will be making this my new tire shop. Amazing customer service and prices were on point. Thank you Bolton James.

Jo
Review №32

Very clean place with very helpful and friendly employees. Been around forever and the mechanics are very knowledgeable. Usually check more than they need to to make sure youre good to go. Definitely be going back for anything else I may need.

Bl
Review №33

Family owned and family operated. Professional staff doing high quality labour. Always stand behind their work.

DJ
Review №34

If you have need of tires of any kind, call the professionals at Bolton James and you will be impressed with their honesty and integrity. Their team is knowledgeable and courteous.I recently purchased a new trailer from a distributor in Greenville. After doing so I realized there was a problem with the tires that came Installed on it. I called Bolton James in search of recommendations to correct my out of round tires. They suggested the Maxxis brand to me and said it was what they personally used on all of their motorcycle racing trailers.On my way up to their shop I ran over a large knob with a 2 inch bolt sticking out of it with my truck. I was sure my tire was done for. Luckily the position and size of the bolt allowed for the technician at Bolton James to repair the tire instead of replace it!I was in and out very quickly, but during my time there I spoke with the owner Jonathan about the wide range of tires they provide. He said they sell and install tires for all sorts of on and off road applications such as lawn mowers, ATVs, skid steer loaders and more.They drastically improved the quality of my brand new trailer!

Ti
Review №35

Great tire service. I had a bad vibration at 80mph. After they finished, the Vibration was completely gone.

Ro
Review №36

As I come to write a review of this wonderful local family run business, I see a negative post. I hate that your experience was so negative. But for your simple minded rant I hope you find yourself feeling relieved.Always a great experience at Bolton-James. Keep up the great work. Thank you for all the services you do for me, my family and my friends. Its a shame that one person writes a negative review who probably does not look in the mirror at their own flaws or shortcomings both in life and in business. This persons review only stands out because it is rare. It is also a shame that people do not take the time to share all the positives that Bolton-James does as well as all businesses. But we all get busy.I look forward to seeing you and your competent staff again.Robbie Stephens

Bl
Review №37

Great Place! Very honest mechanics that know everything there is to identify about suspension and tires!

Te
Review №38

I dont buy my tires anywhere else.

Je
Review №39

I always feel comfortable that they are not taking advantage of me. They always are honest and up front about if something is necessary or not. Ron is always pleasant and very helpful and patient with our questions.

Te
Review №40

Customer Service was very polite

Am
Review №41

Thanks to Ron B for checking out a used vehicle I was looking to purchase! He was able to make sure I was buying a vehicle in great condition and mentioned things to watch for in the first few months of ownership! Worth every penny and didnt have to wait long! Thanks as always for excellent service and peace of mind- I bought the vehicle!

Iv
Review №42

Went here to get alignment done on my Sprinter and they found a problem with my inner tie rod. I replaced the part, and came back. So Mike did a really good job with the alignment. Customer service is friendly and helpful.

de
Review №43

Consistent, excellent customer service. Lower prices than expected (but Im from the NY/NJ area, so that is to be expected), but more importantly, they take their time and the work is done right the first time

Pe
Review №44

Excellent customer service, and very professional! The employees are extremely nice, and welcoming! My family will be using Bolton James for all our vehicle needs.

Pe
Review №45

I have dealt with Bolton James for many years with NO problems. They are always on time and very friendly and courteous. They also beat the box store prices for tires on my Tundras.

RA
Review №46

Bolton-James does tire truing. Yes! Thank goodness somebody does. They trued the tires on my Chevrolet van at a reasonable price and the improvement was noticeable. In fact, not all four tires needed truing, they found, so they trued only the ones that were out of round. Now Im bringing another of our vehicles to Bolton-James for tire truing later this week.

Pr
Review №47

I needed my tire patched because it found a nail. These guys were super fast, even though they were very busy. The price was fair and everyone was very friendly. I wont be going anywhere else for tire services.

St
Review №48

They do a great job!!

gr
Review №49

Very professional. No kids taking your vehicle for a joy ride here. And you can pet Bella the dog while you wait. Great place.

L
Review №50

Fantastic customer service! Trustworthy and hardworking group. Highly recommend!

Sa
Review №51

The best people and best auto repair location I ever dealt with while living in Spartanburg. The Bolton James team took care of me and my family for nearly 15 years. I highly recommend them to anyone needing great service.

Ch
Review №52

There is not a tire and alignment company out there more knowledgeable and professional than Bolton James Alignment. As crazy as the highways are today it gives me peace of mind knowing that these guys took care of such a critical part of my familys vehicles. I would recommend them to anyone!!!

Ja
Review №53

They do amazing work

Ph
Review №54

I was ignored by Firestone and told it would be a week before my car tires could be there. I came to Bolton and they started on my car in 5 minutes. Great people and place.

Ea
Review №55

I lowered my Chevrolet and took it to these guys to fix the alignment. They did a perfect job! Its a busy shop, so I recommend calling for an appointment.

Ed
Review №56

Always great experience. Love those guys.

Ma
Review №57

I drive all the way from Greenville to have Jonathon and team service all my vehicles

Je
Review №58

Good service but the wheel I needed replaced was not the right one so I had to wait 4 more days for the correct part to be shipped and delivered and installed.

Ha
Review №59

Top notch service. Great employees. Family owned and operated.

Ta
Review №60

They are awesome. Myself and my father swear by them. Definitely would recommend!

Cr
Review №61

The guys here are very friendly and do a great job, I have had nothing but great experiences on my vehicles and I get all my alignments and oil changes here..keep up the good work.

Ro
Review №62

The staff were all very nice and accommodating. Top quality work done fast is what you get from Bolton James.

Pa
Review №63

There are very few people that God makes specifically for something.At Bolton James, God collected the greatest, most experienced alignment crew I have ever had a pleasure to deal with.Anyone can do tires. But the fake, incompetent, unqualified and plain stupid have tendency to cost me more than money. They cost me my peace of mind.All of my cars had work done there. Some had difficult things to be done and some were so screwed by others that it was a rescue mission by the time I pulled in to BJ.Even if i lived fifty miles from them, I would find the time to drive there. It is worth it.

Gr
Review №64

These guys are awsome!! The customer service in the office and shop is TOP NOTCH . They talk you through what they have done dont leave you hanging Highly recommend.

Br
Review №65

Great service! High quality work.

De
Review №66

These folks are great people to do business with, friendly, feel like family 🙏

Tr
Review №67

They take very good care of you there

Ja
Review №68

The best tire shop in Spartanburg. The is only one place to go Bolton James.

Sa
Review №69

Great people, awesome customer service, but the price is a little steep.

Ch
Review №70

Brilliant price and service. I can recommend using them for RV tyres.

Ad
Review №71

Great service and fair prices. Went for an alignment on my Ram 5500 the only place I know that can do it and do it right.

An
Review №72

Great service super friendly. Did not try to sell me stuff I didnt need.

ca
Review №73

Service was great

Ja
Review №74

I live in Ga and ordered a set of tires from Bolton James . While working in spartanberg a couple weeks ago a employee at carquest referred me them and gave me the number. I called and spoke with a lady who was so nice and knowledgeable and thats something you dont find just anywhere. Plus the tires are over a hundred dollars cheaper than anywhere around where I live. My husband will pick the tires up tomorrow when he leaves spartenberg. And Ill be a happy woman

Wi
Review №75

Great prices, fast friendly service. Well worth the trip to Bolton-James

Mi
Review №76

Incompetent staff that doesnt hold true to appointments, then lies about the time frame after being confronted about it. A 3pm appointment with same day turn around is exactly what that implies... not to drop the car off and have it ready some time the next day. Also, fix-a-flat doesnt bother tpms, your employees dont comprehend they need to be driven 3 miles to clear the warning light..

Sh
Review №77

Curtious, Comfortable waiting area and a short wait.

Ke
Review №78

Good place, square dealers. They deliver as advertised.

Sh
Review №79

They took care of my tire rotation which was free since I bought my tires there

Dr
Review №80

Best tire and alignment shop in town.

Ro
Review №81

Great customer service.

Wi
Review №82

Great people and great service

Bo
Review №83

After twice alignments done still not do it right. Plan to have other shop do it.

ol
Review №84

Great service, and prices

so
Review №85

Consistently provides great quality service.

Ti
Review №86

Excellent service

Bi
Review №87

It was a great experience!

Th
Review №88

Best tire shop in Spartanburg.

Be
Review №89

Honest. Professional, excellent service

Mi
Review №90

Always friendly people and very knowledgeable

Ni
Review №91

Cant align solid axle vehicle correctly third time theyve tried

Ro
Review №92

Great work

Er
Review №93

Great people

St
Review №94

The best!

Ke
Review №95

MAYBE a little more expensive to some - their rates/prices actually seem reasonable to me, but the thing about this place is that they KNOW what theyre doing, they wont waste your time, and most importantly, they WILL BE HONEST with you..

Ti
Review №96

We buy all our tires here.

De
Review №97

Ok

Ma
Review №98

Great service!

St
Review №99

Great work

Cl
Review №100

Great service

Information
23 Photos
100 Comments
4.8 Rating
  • Address:1491 Union St, Spartanburg, SC 29302, United States
  • Site:https://boltonjames.com/
  • Phone:+1 864-585-0694
Categories
  • Brake shop
  • Tire shop
  • Car repair and maintenance
  • Diesel engine repair service
  • Oil change service
  • Radiator repair service
  • Wheel alignment service
Working hours
  • Monday:7:30AM–5PM
  • Tuesday:7:30AM–5PM
  • Wednesday:7:30AM–5PM
  • Thursday:7:30AM–5PM
  • Friday:Closed
  • Saturday:Closed
  • Sunday:7:30AM–5PM
Accessibility
  • Wheelchair accessible restroom:No
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
  • Wi-Fi:Yes
Planning
  • Appointments recommended:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
Similar organizations