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Great American Cookies
205 E Blackstock Rd Suite 800, Spartanburg, SC 29301, United States
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Great American Cookies

Comments
Ka
Review β„–1

Adorable and soo delicious! Worth every penny. Thank you! 😊

Re
Review β„–2

As always GA Cookies are delicious. Cam was awesome, and super friendly. Pecan Chocolate Chip rocks! πŸ˜‹

Mr
Review β„–3

Wish I could give a negative 5 star. Double charged me cause there system messed up. Showed them in bank app that they put a pending charge on my debit card and still made me pay cash. Will never buy from them again cause now I cant get my charge back on my card. Crooked company

SN
Review β„–4

Good cookies. The workers like to close early and google says they close at 8 pm. When I walk in, they like to close at 7 pm. I’m not sure corporate would be happy about them making decisions to close at a certain time when it’s listed as 8 pm not 7 pm.

Re
Review β„–5

Website says they are open. Drove to mall and went to site. They are closed. No sign of when they will reopen.

Ni
Review β„–6

Everytime I go their they are closed.They are not friendly at all.

Sa
Review β„–7

Shawna was amazing and went well and beyond her job duties. I will definitely continue my business with her. I would recommend her with the highest recommendations. She does great work and is on point in satisfying her customers

Ha
Review β„–8

I went here yesterday. The workers were not customer friendly whatsoever. They looked angry to be there. The cookies were not very good, and they made me sick. When I went to ask for a refund they told me they couldnt because a manager wasnt there. Today I come into work (I work in the same mall) and my boss told me the manager came to to talk to her. The girls said I was rude and that they werent going to give me a refund. My boss said theyd work something out with me.I find this behavior to be appalling and completely unprofessional. I will not be going back. I hope they manage to improve themselves.

Au
Review β„–9

Amazing cookies amazing people 10/10 would recommend.

Br
Review β„–10

Great customer service I recommend and will come back !

Al
Review β„–11

I ordered a cookie cake for senior night at Boiling Springs High School. Crystal and her staff did a great job, assisting me with the right cake for the amount of people we were having, decorated it beautifully and everyone wanted to know where I got it. It was delicious and we almost had none leftπŸ˜‰β€οΈ! Thank you so much for this positive experience I look forward to doing business again here.

Br
Review β„–12

I love their colossal chocolate chip cookie. Every time I stop in the mall and walk past this store. Im getting one of those cookies. Try it and you too will be hooked.

Br
Review β„–13

Im extremely disappointed. Bad service? No. I got NO service! Customer service is definitely lacking! Edit: says they close at 8. Its 751 myself and others trying to purchase cookies and the cashier refused service.

ib
Review β„–14

5β˜†This was an absolutely great experience for us..We were just walking by and wanted one an Icee.. Im glad I did.. The young man working Steve was genuine, enthusiastic kind and courteous.. I cant say enough good about him.. I will definitely return to the Great American Cookie in the Westgate mall..And I would tell the Great American Cookie Company...I give you 5β˜† Five Stars you might have gotten four or even three... Your employee got you two stars by himself you should give the boy a raise hes awesome. :-)..And I definitely have to return to try another one of those cookies.. :-/ :-)The one I got was fabulous... Thank you Steve at the Great American Cookie - You made our stop well worth it...

Li
Review β„–15

I ordered a cookie cake with a horse for 5/7 birthday. Since it was Derby Day, I asked if a garland of roses could be added to the horse. I was told that it might be difficult so I said never mind. I was thrilled to see the meticulously detailed garland of flowers on the horse when I picked up the cookie. Someone when above and beyond - I should of asked for a name. Thank you!!!

Ja
Review β„–16

Cookie cakes from Great American Cookies are top notch, easily as good as any bakery. They also have brownies and plenty of other confections. The prices run a little higher than at some other locations, but the convenience of being right in the mall cant be beat.

Da
Review β„–17

They have horrible customer service but their cookies are the best cookies you can get. I am definitely getting my birthday cake there. They can do just about any design on your cake you want. They also have either chocolate chip cookie cake OR you can get a sugar cookie cake. I dont know if its just me or if thats freaking awesome.

Jo
Review β„–18

The cookies are great but the service sucks at the Westgate mall location. Ordered a cake to be ready at 12 and waited 30 mins, ended up leaving without the cake.

Jo
Review β„–19

I LOVE COOKIES!!!! I LOVE GREAT AMERICAN COOKIES THE BEST!!!!! THEIR COOKIES ARE THE BEST!!!!!

Me
Review β„–20

Almost like home baked.

ta
Review β„–21

Very disappointed! Ordered and paid on Wednesday for Saturday pickup at noon. Arrived at 1:00 and still waited for 20 minutes.

Ti
Review β„–22

Well I would not rush to go here. Just o.k.

Information
88 Photos
22 Comments
3.8 Rating
  • Address:205 E Blackstock Rd Suite 800, Spartanburg, SC 29301, United States
  • Site:https://greatamericancookies.olo.com/menu/great-american-cookies-westgate-mall
  • Phone:+1 864-574-6940
Categories
  • Dessert shop
  • Bakery
  • Cake shop
  • Sweets and dessert buffet
  • Dessert restaurant
  • Cookie shop
Working hours
  • Monday:11AM–8PM
  • Tuesday:11AM–8PM
  • Wednesday:11AM–8PM
  • Thursday:11AM–8PM
  • Friday:11AM–8PM
  • Saturday:11AM–8PM
  • Sunday:12–6PM
Service options
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Takeout:Yes
  • Dine-in:No
Highlights
  • Fast service:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Dining options
  • Dessert:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
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