Great navigational website (which is important when shopping for extensions) and great prices.I love looking at reviews and seeing impeccable customer service compliments, hairdressers have huge hearts, and love to receive some love too!Great work doctored locks, I love a well ran business!And don’t worry you can see through the crazies reviews down there, I always say, you cannot argue or reason with crazy!

I havent even ordered yet however, Jolene was utterly SPECTACULAR!!!! She answered all my questions & was so incredibly kind!! I originally found them off YouTube thanks to the videos, & the AMAZING tutorials, thank you for them!!! Jolene definitely made the choice easy to choose them after paying over $400 at dreadfullhippie.com & thats not wven for a full head!!!!! Seriously, THIS company is THE company!!!!

This is the absolute best place to purchase hair, dreads of all kinds, and related products. The service is excellent, super fast. You will even receive a personal phone call from this group to help you with any questions. This was so important as I am new to the dread world and needed much help! They got back to me right away via email, phone and text. THEY ARE #1 IN CUSTOMER SERVICE AND THE PRODUCT IS THE BEST THERE IS!!! HIGHLY RECOMMEND!! Dawn DeVore in SoCal

Doctored locks beads are GARBAGE. $20+ for a tiny little jar and the silicone slips out of the beads EVERY SINGLE TIME I do an install. I spend twice as much time trying to put beads into the hair without the silicone coming out. If it manages to stay in I usually don’t have enough hair in the bead and the bead slips out. Buy the cheap ones from Amazon- they’re WAY. BETTER!

Awesome Experience! Super Helpful and Patient with Ordering! Took the time to go back and forth with me and make sure I was sure to get what I wanted. So Happy To Have Found Them!

Well I rate their hand tied extensions 5 stars.But their Clip ins are definitely not at a 5! Spent 200 dollars. Couldnt even wear all the clip in pieces because the clips were faulty. They were nice enough to exchange them for different ones. But same problem persists and they just gave me about 8 clips to sew on myself. I buy a lot of real hair extensions & they are not cheap. But definitely not happy with their Clip ins. But their hand tied,tape ins, micro bead extensions are worth getting!

Amazing customer service!!! They even took the time to email me pictures of different colors. It was my first time ordering hair on line and everyone I spoke to was so incredible helpful. The quality of the hair is fantastic and very reasonably priced. I would highly recomond Doctored Locks!!!

Ive purchased 5 sets of synthetic dreadlocks and have loved them all. Waiting on set #6 to be delivered!

Not allowed to shop in store after waisting my time to drive all the way out there. Never again! You losty business forever.

Did anyone else get candy in there order 😅

Love love docs for everything hair extensions 🤩 great prices for great products, super friendly staff and great education on the website. ✨

I could not be happier with my experience at Doctored Locks. First of all the costumer service is Amazing. My order was filled and delivered in less than a week. Secondly the price is the best Ive found period, and Ive looked A Lot. Third My dreads are so Beautiful 😍😭 Ive wanted dreads since I was 13 years old. Im 33 and its finally happening! I cant thank you enough Doctored Locks❤️❤️💃 Highly Highly recommend. 10/10

This was a horrible experience for me. I have made my own wool dreads and worn them many times and this was the first time I’ve tried synthetic dreads. I bought 6 cases of single ended dark brown dreads. They were very itchy. I installed them and noticed a lot of residue came off of them. This constantly continued. The residue was everywhere constantly shedding and everywhere it was was always itching me. I had the dreads in for 3 days and all 3 days I had to wear them up because any time I had them down it was just a huge shedding mess. Then my scalp started getting sores and red irritation from them so I had to take them out. On top of that many of them were unrolling and did not look very good by day 3. Not very happy after spending over $100 on them and I’m sure I’ll be cleaning up picky brown residue for a few more days till it’s all vacuumed away.

I always order my bohyme from them. Not only do they have the besttttt customer service they also have the best prices!! 10/10

We saw yall on YouTube and had to come check it out. Valarie and Serena were amazingly helpful and informative for a newbie like me! Time for a new style!!

Super nice but didn’t help or do anything about my hair matting. I even tryd their products they recommended and nothing is helping. Very good at matching my color and sending me new hair that was my correct color. They are easy to reach and easy to talk to. But annoyed I paid over $300 and my hair didn’t last over 8 weeks.

I had several issues with these extensions as soon as I got them. I paid $500 for these extensions. As soon as I got them I noticed tangling and matting. Within a week they were dreading, only slightly. But by the time I had them for two weeks they were in such bad dreads I had to go to the salon and have them removed. Throughout the entire process my stylist spoke with Docotored Locks. I followed everything they told me to do. We removed the locks and sent them back. They fixed them. We reinstalled them, this time I was armed with their brush and the shampoo and conditioner they recommended. With in TWO days they were in such a huge dread they had to be removed. I followed all the instructions, however, I believe that for $500 I shouldn’t have to do as much as I was to maintain them. My stylist said she’s never in her years of experience (she’s certified in multiple extension processes) seen extensions this terrible. They did not offer to refund the money. They actually refused. When we spoke with them they totally invalidated my experience and basically implied that I am clearly an idiot because they “fixed the behavior”. It makes me upset because I seriously have PTSD from these things and they totally blew it off and blamed me. I don’t know how in two days I could ruin the extensions by doing exactly what they told me to do. Maybe it’s just the curly hair that absolutely sucks? Not sure.

So far I have only used the elastic matrix but, it works great to keep the ends of my braids down on the dreads so much better than just rubber bands. I had my left hand amputated in 2017, so I can no longer put my own extensions in but, the Doctored Locks videos were a super help for my hubby to learn to braid my dread extensions in for me. My hubby went from barely being able to do a normal braid in my 8 yr old daughters hair, to being able to put my SE dreads in really well(they stay in for weeks without slipping). I just ordered some backcombed DE dreads from Doctered Locks to try. With the help from your videos my hubby is sure to make them look great when he puts them in. Your videos made it so easy for my hubby to learn and made it possible for me to wear extensions again. THANK YOU SO MUCH 🖤 I cant wait to receive my new set of dreads this week.Update: I just got my backcombed DE dreads in last week, and they even arrived early. My hubby put them in a few days ago and I love the. Beautiful colors. Holding up great and very soft and flexible. A bit heavier than my other crochet one but, I have already gotten use to it tho. I look forward to my next purchase. 🖤

I love this place! Not only do the always have EXACTLY what I need for any & every hair project, their prices are reasonable, staff tremendous, and delivery is prompt.

I got hair extensions here and I would not recommend this place to anyone. The hair extensions were so bad, they would tangle and dread and would always bunch into one piece. I had emailed them and they sent me to their website to try and fix this problem with videos. I watched the videos and purchased the products to try and fix the hair and it didn’t work. No refund was offered for this hair. I also ended up going to multiple hair dressers who all were saying the same thing, that this hair was terrible and they’ve never seen anything this bad.

Beautiful hair and colours. Cant wait to start working with it. The Swedish fish was a nice touch :)

Love it here

I have never been more impressed with customer service in my life. Today when i spoke with Valerie from customer service she proved to me that there are people out there that have the intent to make everything work. This girl was amazing, she listened, helped, and made my experience amazing. Thanks to her i will be advertising your company for years to come. So thank you Valerie for being so kind and helping me order my hair. You’re amazing!

Doctored locks is forever leveling up their game with the best in the latest innovation and highest quality hair embellishing supplies! I love their availability in bohyme hand tied weft colors, textures and lengths. I also absolutely adored their nano bead and flex tip hair extensions system. Fast order processing and fast shipping... they are the best in the business at what they do!

These ladies are awesome and so knowledgeable. After having long hair my whole life I lost it after chemorherapy. That was 2 yrs ago. Dr. Locks has restored me to the self I know. Beautiful!! Thank you so much!!

Great products, helpful staff wish they were closer

The very best supply source the industry offers - they’ve done the sorting for you and selected the best and brightest for the best price- and the very fastest shipping humanly possibly.

I love this company! This is the second time Ive ordered from Doctored Locks and they never disappoint. The colors are great and the quality too. Great deals too, by the way! Thanks so much! 💞😊💇

I love these products! Doctored Locks make it easy to get the look I want when Im out of time for the week! Not to mention theres so many different ways to change my hair. I love changing my hair to suit my beauty 💜

Doctored locks is an amazing place to order hair from! They are by far the most helpful and friendly supplier! I love that you can text them and they will help you color match or answer any other questions. I highly recommend them!

The extensions shipped quickly and I was able to make a return for the ones I didn’t use but the ones I did use are way too thin, fall out of my hair and you can tell they are extensions. I ended up taking them out because they looked bad and since I couldn’t return them I lost $140. The hair feels nice it’s just way too thin.

Awesome colors that go on easily. I didnt have a dye brush, so I used gloves on my hands to carefully apply, and it worked wonderfully. I also didnt have petroleum jelly, so I used conditioner around my hairline. Package was shipped tightly so product did not spill. The box even contained a thank you Swedish Fish! I will definitely be ordering from you again!

I can’t say enough about the team!!They go above and beyond. Let’s face it,Ordering extensions can be stressfull.They answered all my questions right away.Very happy customer!

I am thrilled with my experience at doctored locks! I had hair that I got and didn’t use the right product leading to pull out my hair, upon asking the lovely ladies in the store what happened and what I could do.. the owner took time out of her personal life to restore the entire four packs of hair and bring them back to life! I definitely recommend them and their customer service is amazing💕

Ordered 5 packs of thin double ended locks. Not very satisfied at all. Locks were coming unraveled just during installation. Locks are bent in the middle instead of having a flat section and the top half wound not lay down, had to add a rubber band at the roots on every extension to help it lay flat and still didnt help very much. I should have known that 9.95 per 10pack was too good to be true.

I am so excited to have been able to go to Doctored Locks on my last trip to Spokane. Sophia was so helpful and friendly! She helped me find everything I needed and made great suggestions. I hadn’t been to the new store, but it looks great! I can’t wait to have fun with the Jumbo Braid.

Great videos, service and one of the first places online that helped me learn how to really do dreads back in the day. You all rock, keep up the good works. So Awesome!!!!!

Very nice and helpful group of girls. I have never worn a wig and don’t know anything about them or how to put them on or wig care and these walked me through everything and helped me try on styles until I found the right one. Recommend to anyone.

Great customer service, girls are soooo helpful and friendly !! I have been dealing with Valerie for the last 4 years and she goes above and beyond with her customer service skills :) !! You rock Miss Valerie !!!!!!! Thank You !!!

Kelli was wonderful and helpful. I love this place and drive over 50 miles just to come here. High quality hair.... you can’t go wrong coming here!!!!

I recently ordered some of the kk smooth seal fiber, and Im blown away. My second attempt at making synthetic dreads and finally Ive struck gold, all because of this product and the awesome tutorials they offer. The customer service was above and beyond as well as I had an issue with tracking and such. Very helpful and great products. Im a customer for life. Thank you!

I absolutely adore Valerie! She is so helpful and I can always count on her to track a package! I always ask for her if I ever need anything and she always always always is so kind, helpful and on top of it! Love using doctoredlocks for all my extension needs!

This company is the simply the Best there is! The Flex-Tip nano extensions are by far the best quality available! I have them in & I love them! They are soft, silky & shine. No tangling & no shedding! 2 months and they look brand new! The flex tips are the greatest idea since sliced bread as they dont poke your scalp or get caught up in others and pull! I will never use any other extension product!!! Oh the silicone lined beads are the best! I thought beads are beads, right? Theyre not all the same! Docs hold tight and dont let go! Ive used several different brands but again I am sold & will never use any other brand but Docs! She has something really terrific here and if your considering them, do it! You will love her too! Every single staff member is wonderful & compassionate & really have the desire to help in every way!! They are every bit as sweet, kind & awesome as Doc is! It has been as pleasure to work with them & I cant thank them enough for making my lifelong dream of long beautiful blonde hair a reality! Once was thought unobtainable is now mine! Love them! Wish I could work for a great company & group of people like these, then work wouldnt be work! Thank you from the bottom of my heart! XXXOOO Debbie S.

Love their Kanekalon for my dreads. Have 3 sets now. Super fast delivery (2 days) on the regular shipping price. Couldnt find a better product and nicer people on the phone when I would call with questions. Stellar service.

Sofia is the absolute best! So patient and incredibly kind and so knowledgable! Sofia made my experience the best. I spent an hour in the store and was indecisive and Sofia was so helpful!!!! Definitely recommend coming in and asking for Sofia if you are interested in extensions or have any questions and need help with matching. 🤗💖

Melinda and her crew are the best in hair extensions dreads we wouldnt go to anybody else! My fiance has had his dreads since 2009!!! Melinda is amazing I got clip and dreads and she Styles my hair occasionally and its always unique and beautiful and feminine!

Pure pleasure being a client of Doctored Locks!! The tutorials, the custom color matching, and everyone is beyond helpful!!Thank you Sophia for the fantastic help!If you need extensions, dreading or braiding needs... THIS IS YOUR PLACE. 200%!

Doctored locks is always so amazing! Valerie is always so patient and willing to help me. If they are out of something, they either do a warehouse transfer and it’s on them, or they recommend something that’s comprable. I won’t work with any other hand tied hair company! Highly recommend them :)

Absolutely THE best! Love my beautiful braids and the tutorials are fantastic. A many years customer and recommend Dr Locks to one and all.

They are super helpful and quick to help! Really easy process for dread extensions and they have a bunch of selection for anything you can think of! For sure recommend these guys!

Great customer service and knowledge. The extensions and wigs are such high quality!! I left feeling beautiful in my new wig!! Thank you!!

LOVE this shop. Always nice on the phone whe. Ordering and offer so much more with their tutorials than just a place to buy hair. I do not buy anywhere else.

I absolutely LOVE Doctored Locks. They sell very good products at great prices. Their website has awesome and helpful tutorial vids for those just getting started and their customer service is wonderful. I buy their synthetic dreads and have gotten several colors for the hair falls I make. I have NEVER been disappointed. I am now a devoted and loyal customer. Dont buy your hair duds from anyone else!

LOVE the quality of the hair and the employees are always helpful and friendly. I have been coming here for 12 years and have never been unhappy. Highly recommend!

Bought 2 packs of Bohyme hand tied extensions, and they just feel like such bad quality. There awfully dry and just not what was expected.

I love the quality of the wefts & clip ins!Wouldn’t buy hair anywhere else!

My Hair suppliers since years now !!!The product is good. They have beautiful colors that we cant find here in Canada. It cost a lot $$ (rate change US / CAN) but, it definitively worth it !!! The shipping ? (Cost a lot too, Because, im from Canada, but i always receive my orders in time ! ) I will always buy my stuff from Doctored Locks. 💜💜Thank you soo much to be there and do, what you do for all youre clients for years 💜💜You guys Rocks 💜

Doctored Locks is awesome! They have the best selection EVER! Sophia is the most helpful and happy person! I officially LOVE Doctored Locks ❤

Awful quality. Thin and fragile (feel synthetic), 18” is more like a 12”/14”. Brand new and using a few clips as filler pieces for the extensions I had to buy the next day from another company. $500 in hair over the course of 2 days is not something I enjoy doing.

Great service! These ladies are so so friendly! Would definitely recommend, just make sure you know what you want :)

Ive always loved doctored locks! When my nearest store stopped selling the extensions I wanted, I went here, and Ive always been satisfied with the results! Really good prices for anyone really! All sorts of styles like dreadlocks, weave hair, extension hair, wigs, bang pieces, and of course you might find some accesories. Its really cool and worth it!!!

I have adored Doctored Locks for years. The quality is superb. Amazing customer service. My go to place for any extension purchase.

The girls are always so helpful and provide great customer service. I love the options they have. I have never been disappointed with the hair quality!

Id been looking to replenish my hair color collection, and discovered that my dyes official site was experiencing a lot of technical difficulties. Luckily, I discovered Doctored Locks and fell in love. 1) They have every shade I wanted and 2) the price was better than the official site had to offer, so I as able to get more with my budget than originally planned. Buying was easy and delivery was honest and on-time. I appreciate the candy that came with their card, too! Will definitely be looking to DL, Inc. for future hair-color and care options. Thanks so much!

Great sellers! Product arrived early and works fantastic! Will buy from again!

The salesperson Serena was very pleasant and I have had excellent products and service from Doc. Locks every time I have visited! Happy Holidays

I dont know what kind of black magic you guys use to have shipped my order out within an hour of ordering, but everything I get from here is the lowest price I can find, great quality and arrives freaky fast.

I live over an hour away from this location. I called in this morning to check to see what time they closed. They stated we close at 5pm today. I drove all the way out here. And there is a sign on the door that states we closed early for Memorial Day. Which is fine if you wouldnt of lied to me this morning and ruined an hour worth of a trip.

Wonderful, informative videos on YouTube that have been extremely helpful. Great customer service and very nice employees.

Loved it! I have no idea what I am doing and they were super helpful and quick!! Had just what I needed same day!

Love this shop!!!! Always helpful and always has everything I need! And the online tutorials are the best and most detailed!

Love the smells and the way it moisturizes my locs. Recommend this for folks are looking for a moisturizer for their locs!

Ordered with this company before. Shipping wasnt very long and hair quality was good, if they allow you to order from them that is.Every time I tired to place an order online it wouldnt go through and said there was a problem. I always ended up placing orders by phone because of this.This time I tried to place an order and after a failed attempt to order online as usual I called to make it over the phone. Yesterday I called and used my card but was told the address didnt match and to use another card. Today I tried to use a family members card and they told me I couldnt use that either because the first name was different. They wouldnt take the card in my name, but wouldnt take the card in someone elses either. How do you suggest customers pay when it is made so difficult? The kicker is I had used my family members card on multiple occasions with this company. When pointing this out I was told their policy changed last year and their system wont allow it, but I had ordered with this card 6 months ago no problem.When I called the first time (yesterday) about this order they pulled my information up from my last order no problem. When I called back today to try the different card and asked if they could pull up my last orders information showing that the card I used was the same they said they cant pull up previous order information. I was going to try a third card but gave up because I was frustrated with different people giving me different information and the difficulty in trying to place a simple order.I ended up ordering from a different company which ended up having a far better color selection so it worked out for the best, and my order went through with them very easily. No phone calls, no card issues.Its a shame they want to make it as difficult as possible to order from them, I doubt Ill be the only customer they lose over this issue.

Great service, great products, and have been really helpful whenever Ive had questions.

The customer service was great and Sophia was so helpful! Im so excited to try the extensions.

Great customer service, very friendly and help me get exactly what I needed in a timely fashion. Will definitely keep coming back here.

I have consistently been impressed with Doctored Locks. They ship quickly, respond promptly to questions, and they know their product lines inside and out. They provide honest advice and expert guidance. I own a small extensions boutique in the DC area called Swanky Mane, and although we dont follow their microlink installation method, Ive learned a lot from them and rely heavily on them as a supplier. I hope to expand my services to incorporate some of their truly creative and beautiful designs in the future. Keep up the great work, Doctored Locks!

Awesome shipping.. ordered and shipped within hours. You guys have my business for sure. Thank you.

The customer service is always amazing, Ive been a long time customer, Ive purchased a dozen products, dread locks, braiding hair, and Ive always been impressed by their quality, price fairness, and they go above and beyond in their video blogs to teach people every single detail about hair and dreads. Im definitely a lifetime customer!

Love DL! I order online, so i cant say anything for their store front but their website is nice. I like their brand of synth fibers and their customer service is pretty nice. Theyre quick to get orders out as well. So quick that even contacting them an hour after making a purchase, to change one of the colors i ordered, was too late. They had already shipped it out. lol

My one and only hair shop ! Valerie was awesome! Thanks for ur patience with me!! As always Ill be back!

Always get my pi nk hair stuff from hereLove the girls. Im SUPER SAD they moved even farther. I wish yall didnt leave the valley. But def awesome store and the BEST staff 💓💓💓

Great colors! Fair pricing, and super friendly if you call. Thanks Doc and Team!

They turned prior to opening lol great people! Great service and we will be back

THIS WAS THE WORST HAIR I HAVE EVER PERCHASED. DO NOT BUY! It had to be knock off or something. Literally had in about a month & it tangled so bad that it had to be taken out. I was brushing it every couple hours & it would tangly right back. I bought what was supposed to be 100% human hair sew in & after just one wash it felt like horse hair and would not straiten, it was frizzy, it fell out everywhere I sat down. DO NOT BUY THIS HAIR. For $300 I should have got a quality product but instead I got THE WORST hair ever.

Perfect place to get a whisky products and great customer services l really recommend this place.

Incredible products and employees! Couldnt be happier with my experience, definitely made a new loyal customer. 💕

Mallory was very helpful for my mom and I. We have never had extensions and are so excited to try them for my wedding next week! Thank youas

Hello, I wish I could put a 0 on this. Their products isnt the best but it works, wouldnt buy the product ever again and the worst part about all of it is their customer service! I live 50 mins from that location, I called them prior to ask them if I could return a product that I just bought an extra one of but I did not have my receipt I was told that it is OK if I come in and they will return it but next time keep the receipt so I drove 50 minutes to return the products but when I get there I get a person who has an attitude and doesnt want to do anything for me refuses to return my product and at the end of it when I ask her to look it up in the computer to see if she can find it she says it would take hours to look it up. Wow what a great response! Personally me working in a business and customer service environment, I would NEVER hire people like that! Simply rude, lazy and lack of respect for their consumers.

The best experience ever ! It’s hard to find a wide selection of hair extensions in Spokane and this by far is the best ! Valerie was amazing and so helpful! Will be coming back ! Thank you !

Glad I found this place. Being African american and trying to find a really good hair store in spokane has been a chore. Nice place, good prices and the girls there are awesome.

Been buying my extensions here for years and I have always been extremely happy!

I’ve been doing hair since 2012. I’ve installed Bohyme hundreds of times and had it installed on me plenty of times too. Hair should not be like this brand new!!! I use all the best products- Olaplex, Kevin Murphy, Amika, L’Oréal Pro, Unite - the list goes on forever because I have it all! So I know it’s the Bohyme hair that was manufactured wrong. The hair was placed upside down, so the cuticles are catching. When I emailed them, they sent me a list or articles of how to “fix” the hair. None of it worked especially since I already do and use everything they suggested. It has been terrible since day 1. This is not okay!!

Love this store!

DO NOT, I REPEAT, DO NOT ORDER ANYTHING from these guys. I ordered something with expedited shipping, and I did not receive it until 6 days later. There is no reason, at all, why it would take 3 extra days for me receive this order when I live in California and they are shipping out of Washington. I requested that my extra dollars be refunded, as I am HIGHLY disappointed with their customer service. Honestly, I would recommend using ANY OTHER SITE besides these people.

Had a lot of fun here wig shopping with my cousin---the staff was delightful.

I appriciate the professional help I recieve from the knowledgeable staff...they always get me exactly the best products I need. I am a loyal customer for life now!

Great quality of hair and the gal working was so helpful! Will definitely be returning!

Love ordering from here! Never have issues and they are super friendly!

Love the selection, prices and insanely fast shipping! I’ll definitely be ordering more.