Man oh man I gotta give credit to this location and especially Robert for everything they have done for me ! Robert worked for 3 days to fix my phone and never gave up . I appreciate your efforts. I love this store and its employees there customer service is TOP KNOTCH 👌! YOU WANT TO GO TO THERE LOCATION THERE THE VERY BEST !! Thank you guys for always being AWESOME

Great PROFESSIONALS service. High on prices = (1 phone, 1 face protector, 1 glass screen protector, no head set, 1 charge port). = about 240$.00.. not to bad. Little high.

A staff member named Brandon helped me out today. Gave me some positive advise on what to do for my phone lines that were stolen without breaking my pocket. Hes very knowledgeable, kind, and multi-tasks surprisingly well, believe it or not. 😋

Helpful, knowledgeable people who know the business their in from the customer service to devices and everything in between . i have no complaints at all .

I was provided excellent service this evening when purchasing a new phone from Robert! So helpful!!

I have terrible luck with phones and on two separate occasions, Ms. Conrad as well as Mr. Clark were very patient and helpful. Thank you!

Mandy stayed late for me to get my husbands phone working.. she didnt hesitate and was so polite!! I really am grateful to have gotten her help!! Hands down she is a great employee and should receive something for being so awsome!!

Keely provides excellent customer service and deserves a pay raise. 11/10 service.

Mandy is without a doubt the best employee Ive had the pleasure of working with. She helped me setup my new phone, and recommended a case and screen protector for me too.A very pleasant experience.Shes Awesome!!! 💯

These people were amazing I have been a customer with boost for almost 8 years and havent had any major problem and if I do I come see these people couldnt ask for better service unless you got it free lol!👍

Best Boost store in town!! Brandon and Robert were super helpful and got us a great deal on new phones!!

Brandon was fantastic and had great customer service! I would recommend this store to everyone.

Mandy was awesome with my network upgrade & answered all my questions! Thanks Boost for hiring an incredible manager.

BUYERS B AWARE THEY DO NOT HONOR THEIR OWN Exchange policy I bought a upgrade phone six days later I tried to bring it back because it was glitching and it was slow and I was told by the gentleman to screen record it within the next day and then he would try to exchange it for me if he could see the problem after I described it to him and he sat there and fiddle with my phone for about five minutes and then told me that he cannot do it unless he can see the problem and now features on certain apps are not working .the contract says it says if a product is defective and brought back within seven days which I did and be exchanged for the exact same model and that’s all I tried to do and I told told to screen record it’s used to be a really good store very polite people but it’s changed within the last two years I know I’ll be taking my business somewhere else now I’m stuck with paying for an upgraded phone that is glitching and slow and now some of the features don’t work after he messed with it the store actually was a good store and used to care about their customers .and when I bought my phone the sales woman tells me if I leave a good review that then they would give me a 50% discount on the phone case and screen instead of doing a good job and letting someone decide to do that I find that to be very poor salesmanship to say if you leave a good review I’ll give you this vary unethical

Mandy was very helpful and very knowledgeable, she is great to work with. Even in stressful situations like today when one of her coworkers were asked to leave the store even with a store full of customers she remaims calm and helps all her customers. I would ask for Mandy personally the next time you need a phone. She is great. Being helped by her is like being helped by a friend.

Brandon was amazing with customer service!!! Totally recommend this Boost location!Thank

Mandy K. Helped out my mother and I so much, she truly was a lifesaver. Quick, effective and amicable. Will be returning here for all future phone needs.

Mandy helped us get our unlocked phones set up and got our service back on! She helped everyone in store on her own and really knows her way around accounts and phones! Thanks much for helping us.

Excellent customer service. Very informational and I learned things that I probably should have already known about cell phones lol. I definitely recommend this store if your looking for a new phone or accessories.

Went in to change our service and the girl behind the counter could NOT get off her phone!! Told us she was playing a game because she was so bored. While telling us about the phones, she kept hitting her buttons and then whined when she died. My husband asked if we could have her full attention then. She replied for 27 seconds. When I was asked what I wanted to do, I said leave. Told her that she would have had our business if she could have stayed off her phone. So angry.

Robert gave me excellent customer service helped me find a new phone in minutes

Great customer service. Jordan and Chris were very helpful with finding us the perfect phone. They made sure to keep our numbers all while saving us a penny or two. Thanks guys!

I love everything about this store!! I wont go anywhere else!! Chris is amazing and can help you with all your needs!! Always go to this store i promise youll be happy you did

Robert has been an amazing servicer

Worst customer service Ive ever experienced.

When I walked through the door Brandon was more than happy to help me get a great phone for a cheap price.. thank you for you kindness and I strongly suggest people to come here and get a new phone with a great plan..

Management is friendly an courteous. Cant beat the prices on Mobile phones and they offer prepaid internet. If you want internet an you have not good enough credit for another service this is the best in town.

Robert provide excellent customer service. I will recomend boost to all my friends and family

Customer service today was very poor. Not very welcoming or helpful people. The vibe inside was so negative 😒 prefer not go there again.

I love this store so much I always get great customer service. I drive from liberty lake to come to your store only. 😍

My husband Kenley said Amanda had excellent customer service and We recommend this location

Was just helped by a wonderful gentleman Named Jordan. He was extremely polite & very helpful. Will be back in the future.

The lady in the store was very nice

Walked right in friendly greeting, got right to work, knew what I was talking about and wanted I wanted, and helped me out pretty fast. Definitely recommend this place. All thanks to Jordan we both have new phones 😁

The gentleman who helped us was great

Jordan was exceptional with his customer service and went above and beyond in helping me with everything I needed.

Mandy and Robert were a great help

I got service immediately before I got there and was very satisfied with all questions answered friendly fast but I go here again yes.

Great customer service.

BEWARE: Dishonest sales people preying on vulnerable seniors.My MIL needed a new phone plan to save some money. She is not technically savvy and I live too far away to do it myself, so she needed a physical store where she could get help switching her line and phone and installing the SIM card. I sent her to this store after calling and being assured they would be able to help.I sent her with explicit written instructions on what she needed to do to transfer her current T-Mobile phone to Boost Mobile on the $15/month plan. I confirmed beforehand with T-Mobile that her phone was indeed unlocked. I also confirmed beforehand that it would be compatible with Boost.Upon arriving she gave the instructions I wrote to the sales person: Keely Conrad. Heres where the fraud happens: Keely lied to my MIL claiming that her phone was locked and the only option was to purchase a new phone. Neither of those points were true: the phone was unlocked and even if it was locked, it could easily be unlocked and used on Boost Mobile My MIL trusted Keely who immediately exploited that trust to upsell her a more expensive phone and their most expensive unlimited data plan.Again, my MIL is not technically savvy. I spent a significant amount of time setting up her phone to be easy for her to use (custom launcher, accessibility settings, easy-to-use versions of common apps, account settings, etc). So it was important to keep that phone (its a recent Galaxy phone and still very capable, a new phone was NOT needed).Once she got home my MIL called distraught that she had to learn a new phone and isnt even really saving any money. She believed Keely and thought that her old phone was obsolete and unusable.I called the manager of the store to try to figure out what happened. I was perfectly cordial but he was NOT interested in helping me. At one point without saying anything he actually set the phone down and walked away for probably 10 minutes. His offer of a resolution was a joke: return the phone with a restocking fee that was almost the cost of the device and my MIL would have to eat the cost of the plan because that cant be refunded.So now Im left filing a complaint with the Washington State Attorney General Senior Fraud department and disputing the charges on the credit card.

All I have to say is thank God for MandyShe really knows what she is doing anywaysThank you again Mandy

The sales rep Chris was awesome and very helpful

Helped me with my new phone from brandon will be coming back

Kind, fast, efficient, and cautious customer service at the N Division store. Definitely appreciated & will return.

Been coming here for years great customer service

Love boost mobile!!! 100% recommend!!!!

Absolutely love boost I have been a customer for years and they always help me and do such a great job.

Jordan was very helpful and knowledgeable. She got me a good deal. The store is bright and clean.

Very great staff!! Hooked me up with a great deal and a great phone thanks girls. I highly recommend this location!!

Attentive and was respectful and helped with the problem I needed help wiyh

Bad reception. Bad tech support. Not hsppy, changing soon. Horriable.

Had a good experience JORDAN helped me with No question asked now loving my new phone ♡

Both Jordan and Keely were awesome! Very quick and friendly. Had a great experience and will be using this store often

I forget who was working but she was extremely helpful. Even when the phones I purchased had issues she made it right. 5 out of 5 for me.

Reliable

So last night my phone just shut off and wouldnt come back on i even tried charging it but no luck! So this morning i went to 3205 n divison st. (Boost mobile store) and brook the salesman helped me i told her what was going on handed her the phone and i stepped back away for social distancing purposes and i watched her plug in there charger( what i should have done was tell her to let me see the screen) instead i trusted her judgement. She said she didnt have a. cluelong story short i brought another phone and a few hours later i plugged my new charger to my old phone and it worked. now i feel like they took advantage of me and my trust.

So I went to the n.division store and there was a really nice guy named justin that helped me out with just paying my bill. He was very kind and courteous. I had a bit of a wait, but he greeted me and my experience there tonight was good... please give him a raise and kudos. Thanks

Brandon and Brooke at the Division st store they were super helpful and patient with me.i would recommend people to go to Their store Boost Mobile on Division St

Chris was very helpful and curtios

Amazing store both Brandon and Brooke are great employees love my service today.

Best store to go to!! I went in close to their closing time and they stayed to help me out. If you go here look for keely and brandon they ate the best.

Boost has been my phone service over 2 years now. They have gone through a change in ownership, which is a positive thing. The new management is very helpful and makes sure youre happy and satisified before you leave the store. Hard to find good employees work here and youre always greeted when entering the store with a word and smile.

Awesome customer service every time I come in. Knowledgeable staff who are friendly and helpful!

Great company love the. HalaxyA 20 I just got

Great service

Great customer service. Christian and Brandon were super helpful.

Chris is a nice guy and very helpfull

Im beginning at my 4th or 5th hour (total time spent on and off the phone with my previous carrier U.S. Cellular before porting my Out of area & Out of State Cellular number. Ive owed this number for a couple decades.) Brandon happened to be the lone representative in the BOOST MOBILE (on Division St. In Spokane Wa.) store at the time of my visit. He happened to be helping a family of NOT SO Tech Savvy customers at the time of my visit. See, I had already been in the store prior to this particular visit. So, I was not 100% sure I was going to switch providers yet, but, after dealing with the customer service of 2 separate companies at once, BOOST MOBILE took the Bull by the Horns and took complete initiative to make sure that I was taken care of even before I had fully committed to the Port/Switch. Brandon was fully engaged with the process from beginning to end and surpassed ALL expectations from a telecommunications employee handling a family of 4 and bill paying customers, and of course myself that was a Problem Child. He was able to ensure my needs were taken care of and I walked out with a Brand new Top series Galaxy Device at discounted rates, with the necessary accessories for a new phone owner adjusting to an unfamiliar company for (me) the consumer.I didnt disclose to Brandon that I had worked for the Telecommunications company that I was leaving only that I had worked in telecommunications for over a decade with a few companies. With that said, He passed with flying colors, handled himself very professionally.I returned the next day to tie up a few loose ends pay my next bill as I didnt have time the day of the sale (my personal prior obligations), and he was patient and supportive until the end. H even added my screen protector that was sold the day before onto my new device.I will be writing several reviews for both BOOST MOBILE & Brandon. Most likely will bring additional family and friends into that particular store to change their services and devices over to BOOST MOBILE.Thank you.One Super Satisfied New Customer.Sean Escobar

Great service, Jordan and Brooke are fantastic, Im very happy. Thank you boost!

Great service from brooke and great service from the company. thank you

Best family plan around for 4 lines unlimitted everything for $95 per month with auto pay and a 5th line for pnly $30 more no other cell phone company can compare to that deal with no contract too!!! Thanks boost mobile keep up the killer deals for your customers we appreciate it!

Jen was very informative knowledgeable about the product made us aware of special features and accessibility was made spending money fun thanks jen

The manager there was super helpful and awesome helped me with my lines of service

Been with boost mobile for years still happy with there service

Also go to this location for any changes or help with plans. People behind the counter are always friendly and eger to help with alot of information provided.

Great place great service

Best store ever Robert and Carla were awesome!! And I would recommended this place to all my friends. !#

Absolutely horrible customer service. I spent almost 30 minutes there and no one even approached me and my wife or welcomed us. Only one employee there at the time.

Always helpful

Jordan and Jeremy really made the switch super easy and I stressful !!!!! Started in phone conversation with Jeremy that lead me to making my decision to choose BOOST MOBILE and theyre actual location.

The staff were totally incompetent and very deceitful. Theyll do anything to sell you up into something you dont need. I had to go back several times to get my phone working because of their errors. Ive been with Boost for several years, and Im done now. This has happened multiple times. Dont even bother calling Boost - youll talk to someone who cant even speak English and will give you wrong info. Theyre just awful.

Not the most helpful staff, and prices are higher than competitors.They do have great cell coverage...

Great business and good prices great people and top customer service personally

Clean, tidy store and helpful staff.

Best service ever !! Carla and Rob took very good care of us ; would return for all my needs.

I just got a killer deal at Boost Mobile on North Division In Spokane, Wa. I got 2 new phones and got to keep my numbers. I just switched from prepaid plans at Straight Talk and Total Wireless where a $45 plan was almost $50 per month after taxes and fees. It also seemed that the 30 day plan was getting shorter and shorter automatically being refilled at 27 or 28 days. The phones were cheep and my husband and I had lots of problems with reception and technical glitches. The 2 new phones we got from Boost MObile are easy to maneuver, big enough to see well and have great reception. I was skeptical about the service but the coverage is great! In addition to the 2 new phones we bought a 3rd one for our son. We are paying just $5 dollars more a month for 3 lines of unlimited talk,text and data than we did for 2 phone lines. The staff were so awesome and really knew their products and the plans. I was especially impressed with Alicia. She was so personable and was able to answer all my questions. I am not a fan of trying new things but she made the experience extremely pleasant! I dont know why it took me sooooo long to switch carriers. Wish I had done it MUCH SOONER!!! Thank you North Division store for your friendly and superior service!!!!Becky Seward

Came in with friend .great service

Great Phone Store, Go Check it Out You Will Find The Phone You Want

Reasonably priced and good customer service

Jen was amazing very helpful and informative

Customer service is great

Awesome people at the division store

Horrible services, I came in over the weekend to bring my buiness lines over and they told me thats too many lines to do were all about to go to lunch. I told them 4 months ago the manger reached out to me and told him it would not be possibly till march. They said that manger is no longer here and besides you need to go get your Verizon account number and since its a buisness we need to charge you 40.00 dollar activation fee. I said it shows 25 and they responded thats for regular customers. Then they said I have to leave anyways so just come back later when you get the information from verzion. I walked out and decided to stay with verzion. I will never be back and seemed like I was breaking up their party so I do not suggest to go here. I thought this was going to be a easy experience like the manger told me 4 months ago. I give this store a negative 0.

Best Service Ever, They took very good care and they also gave me a great deal on the new Xfinity Prepaid internet !! You All rock !! I highly suggest this store to the fullest !!!

Awesome customer service, and great friendly experience. Will definitely return.

Staff there was very helpful and the store was super clean !! They definitely made me feel very important and even called me back to see how my service was going. I will defiantly would refer all my family and friends there.

Alicia was fantastic very helpful and knolgeable diffently would refer her anytime

Young woman who works here was super super helpful in getting my Boost phone to work as a wifi hotspot.

Great customer service, wonderful employers, very helpful when needed. If anything happens and I need them, I would go directly to them for help.

Horrible customer service called a dozen times not one person answered the phones. Decided to go with a different boost mobile store one that actually is friendly.