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CPR Cell Phone Repair Spokane South
2924 S Regal St, Spokane, WA 99223, United States
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CPR Cell Phone Repair Spokane South
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Ma
Review №1

I took my beloved BlackBerry in to see if it could be repaired. They quoted me an hourly price, estimated it would be about one hour, and told me they would do their best to get the repair done today. Unfortunately, they were not able to repair my phone. But, they tried, they worked quickly, communicated well, and in the end did not charge me for the time they invested. This was my second experience with CPR Cell Phone Repair and both times they have exceeded my expectations. I highly recommend them!

Er
Review №2

Every employee I interacted with was very polite, professional, and provided excellent service. I was continuously updated of the status of my phones diagnostics and the problem. Would definitely recommend to others and will continue to return with future problems with electronics.

Di
Review №3

I just needed to have a screen protector installed on my new phone. They took care of it immediately and perfectly. The cost was very reasonable - $10. The shop is super clean and the service is great...

Ja
Review №4

DO NOT GO HERE!!! Went here twice. First iPhone repair the screen started falling off and the second repair the iPhone screen quit working within a month of getting repaired. Don’t waste your money!! You are way better off just going to the apple store.

Ga
Review №5

We had two old iPods that had some screen and battery damage. CPR was able to repair both and all for less than what you would pay for one new iPod. The people were very helpful, informative, and provided a great experience. Would highly recommend.

Sa
Review №6

I needed a last minute iPhone 6S battery replacement. Apple store didn’t have it in stock and was 3-4 days out. Best Buy quoted $250 and had to send it somewhere. These guys literally had it done in 15 mins for $80 with an OEM Apple battery. Just overall fantastic service.

Do
Review №7

Repair of almost new Galaxy A-32 phone for broken glass was a big concern. These folks ready to repair this newer model, but a short 2 day time to get the parts, but a short repair time. They got the parts right on time, and finished the work in under 3 hours. Great quality of work, and left the impression that they shared my concern about being away from my phone during repairs. Cost of repair was in line with other folks in town, but in a convenient location and created a supportive environment.

St
Review №8

They were very welcoming and told me to give them 1 hour to do the repair to my iPhone SE. Thats what it took and the results are perfect. Highly recommend them!

BI
Review №9

I brought my phone in without an appointment. They were receptive, available and repaired my screen in a little over an hour. The phone looks great and works, fine. A little more expensive than I had hoped, but worth the money.

Ry
Review №10

Quick and easy. Had an insurance claim for a cracked screen. Walked in, handed them the phone, came back an hour and a half later and it was all done ready to go. Very fast and easy. Great customer service

Ol
Review №11

They repaired the screen on my OnePlus 7t and did so quickly. The people at the store were incredibly friendly and helpful and willing to answer all my questions. I find this is unusual for cell phone repair stores. They were the only place in Spokane that I could find willing to order the screen replacement for my type of phone. I would use their services again in a heartbeat if needed.

Au
Review №12

Took my iPhone in to replace a cracked screen. Price was somewhat reasonable, but they did not mention once that the water resistant feature would no longer work after they repaired it. Some water splashed on it, something that would normally be of no incidence, but then the screen had water marks under the glass and I could feel the glass was clicking and didnt feel secure. I took it back in 5 days after the initial repair and thats when they told me my phone wouldnt be water resistant since they fixed it, and tried charging me another $100 to try and dry it. They also didnt guarantee that it would fix the issue. I said that they never mentioned my phone would no longer be water resistant and all they said was “sorry you feel that way”. Highly unprofessional, would not recommend and would rather pay Apples expensive prices knowing that there is transparency.

Mi
Review №13

They fixed my super cracked screen and my phone is basically new again. The price is great and the turn around time is quick. I thought I’d have to buy a new phone, but they fixed this one and it’s basically new again saving me from spending a ton of money right now. Definitely recommend.

Je
Review №14

Friendly, personable service. Quick turnaround time. Will use again!,,,

To
Review №15

Been here 2x...they are the absolute best!!Quick and most helpful!! Definitely go the extra mile!!

Ja
Review №16

Needed an Xbox repair. They correctly diagnosed the problem on the first go and had it fixed in under 24hrs.

Ma
Review №17

They were so quick and efficient! They didnt have my parts in stock but they had them in a day and the repairs were finished in 24 hours.

Jo
Review №18

They were polite and did the repair while I waited.

Je
Review №19

Great service, I will be going back from now on

Ky
Review №20

Friendly service! My phone had issues with the initial screen replacement, and they replaced it again free of charge. Would absolutely go there again.

An
Review №21

Needed help getting my phone unlocked. And they did it. Very happy with the service. Good customer service.

Ga
Review №22

Very knowledgeable and very courteous.

ni
Review №23

Be careful, these are scammers. I do not recommend this service Be careful they take the phone they say they can fix it they do nothing And they leave themselves $ 50 as if they do not return money for diagnostics

Ti
Review №24

These guys are so awesome. Fast service, very nice and personable. Got my whole screen replaced on a iPhone 11 Pro Max and they nailed it. So happy!

fi
Review №25

You guys are awesome Thank you so much ❤ I recommend it

Kr
Review №26

They were quick in replacing my screen. Gave me a two hour estimate and they had it done in 1.5 hr. When I called for a quote a few days ago, they told me they didnt have my part in stock because it wasnt common and it was take a few days to receive so when I dropped it off and got it same day, I was super happy. They gave me a two hour estimate and they had it done in 1.5 hrs The man who helped me was great.

Ja
Review №27

First time using CPR. They were very professional and completed the repairs quickly as well as honoring the quote they gave me.

Ma
Review №28

Stoss took care of all my needs for my cell phone screen protection! I had some issues at first but he made it right! I highly recommend CPR. They do good work and will always make it right if needed.

Jo
Review №29

I dropped of my phone to have a cracked screen replaced. It took about an hour, was performed by friendly staff and was an extremely easy transaction. The cost was also $40.00 less than Apple repairs, and they wanted three weeks to complete the repair since its close to Christmas. A great business!

Th
Review №30

Friendly, fast, reliable and awesome service with reasonable prices.They were the only one in town who would fix my cracked screen on my Samsung Note 20.

jo
Review №31

Professional and friendly. no problem takng care of an iphone issue that was still under warranty. recommended.

St
Review №32

Had cracked screen on phone and they had my phone done within 1.5 hrs.So far so good!

Ca
Review №33

We have had them fix the screens on a couple of devices and they did a great job and very fast. The nicest aspect is that they communicate and update you very effectively. I would recommend them for sure

Ha
Review №34

This place was more than accommodating to me and my phone needs. If you ever have to have your phone fixed for any reason, this is the place you need to take your phone. Great customer service, very attentive, professional, friendly, and at a decent price! I am forever grateful for them! When the other phone repair shops said they couldnt, they could! Very highly recommended 👌 if you dont go with them, you are wasting your money and risking your phone! Thank you again cpr for fixing my phone!

Ja
Review №35

I had a great experience overall with the folks at CPR. They were helpful and very honest with me about the situation with my failed tablet. I take away one star because they did not keep me in the loop regarding delays associated with getting the part they would need to attempt to fix the tablet. That said, I would definitely use their services again if the need arises.

Ro
Review №36

My experience at CPR was actually enjoyable. I would recommend CPR to anyone who needs help with their phone and computer.

Ro
Review №37

Excellent service and friendly staff, glad to have my screen replaced and a new case with a screen protector installed in the store!

Ri
Review №38

Great experience, and awesome turnaround time. Stas is the man! - totally up front about costs, delays, possible backorders or complications. And didnt even need any of that! They were able to fix (my unfixable iPad, per Apple Genius) problem correctly the first time and at the quoted cost. Highly recommend and will be using them in the future with no hesitation if i need to. Thank you again CPR and Stas

Ni
Review №39

Nice guys. Informative

Jo
Review №40

Very professional and fast service.

Ju
Review №41

Charged $150 to have them put the wrong screen on my phone, the borders halfway cover up the buttons on the bottom.

La
Review №42

I thought I was going to have to buy a new phone, then I did a google search and found CPR. I was able to get an accurate quote right on the web site and the actual repair matched the quote. The camera repair on my Samsung phone was very reasonable and only took a couple of hours once the parts came in. Im very satisfied and would recommend this business to anyone needing phone or tablet repairs.

p
Review №43

When I broke the camera lens on my Moto Z3 right before I was set to leave town... These guys save the day. Instead of having to file for a claim and trying to coordinate that while out of town.. I was able to just walk in and get a new lens installed in just a few minute wait. Sure it was a little more than doing it myself but I definitely see the value and being able to just walk in and have it done.. more importantly by a experienced hand. Definitely will be returning and recommending my friends. Great value for the money.

Sa
Review №44

Oh man. I wish I could even describe how happy I am to have found this store today. My phone screen went black today on my Galaxy S8. When we went to Sprint they had no clue but recommended this store. Richie G- you are a lifesaver! He installed a new screen and now my phone is back in business and better than ever!I think as a society we are conditioned to treat our phones as disposable after a year or two. It feels AMAZING to get my phone back up and running (same day!) and not succumb to a new phone lease or a huge out of pocket expense. New screen also came with a 90 day warranty. Thank you!!

Ed
Review №45

I have been using their services for a while now. Prices are a little up there, but quality of work is good and usually theyre available washout an Appoitment.

Do
Review №46

Accomplished the job they said they would do in the time frame they said they would do it and so far so good no complaints

Le
Review №47

Fast friendly would go back again forsure

Ky
Review №48

I dropped off my Galaxy Note10 for a screen replacement. I showed up to pick up my device and the tech who serviced my phone told me that there was serious impact on the device and there might be motherboard damage. The device was not booting up but stuck in a boot loop. He went above and beyond by offering to reformat my device, as that was our only option. It worked! Happy customer here!

Ma
Review №49

Great service. Courteous staff. Work done in timely manner. Unfortunately my phone was beyond repair. I will return if I ever need a phone repair.

Co
Review №50

Had an Xbox 1 X with what turned out to be a corrupt hard drive. Took them less than 24 hours to get it taken care of. Great guys, very reasonable price, thing works like brand new. Cant say enough about how awesome and professional they were, and how satisfied I am with their service

Am
Review №51

Nice friendly service ...thanks

oo
Review №52

I called several repair stores for quotes to fix a speaker issue in my iPhone, and these guys quote was fantastic. Took my phone to them, and not only did my speaker not need repaired, BUT they cleaned it for free, not charging me a dime. I ended up buying another screen protector from them for my daughters phone because I felt I needed to support their business somehow, but these guys were awesome. The owner was even there and he was a stand up guy.If and when I ever need cell phone repair, this is THE store to go to.

Se
Review №53

Great customer care.

Ru
Review №54

Very nice guys and extremely accommodating on short notice.I went in for an Xbox repair and had my unit back in less than 24 hours.I will definitely spread the word about this place.

ca
Review №55

Second time taking an item to CPR and they did a great job. They got my IMac up and running which I’m happy about. Thanks guys

Gi
Review №56

I had the screen fixed and they were so helpful and fixed it right up! I would recommend these guys for sure.

Pa
Review №57

First of all, if you have a kid who is hard on devices, get insurance on any device you buy for them. Immediately.With that being said, if you are like me, who foolishly did not add the insurance to her son’s phone, then go to CPR and they will do EVERYTHING (and I mean EVERYTHING) they can to help you - and they do all they can to keep the costs as low as they can. Richie and his staff were awesome, professional, and responsive - I am so proud to support small businesses during these tough times and they will now get all of my business. I HIGHLY recommend them!

Li
Review №58

Needed help putting shield protector on new phone. Took them just a few minutes and the charge was very minimal. Will definitely use their services in the future.

Be
Review №59

Went in to get a screen replacement for a Samsung tablet about a month ago. Ritchie and his team kept me informed of things as they progressed, even calling to let me know their estimate would be delayed just a few hours because if a late parts delivery.Came in this week because the same tablet home button and speakers stopped working. I had noticed that the new screen was popping up slightly out of the frame next to the home button as well. Took it in and asked about the warranty coverage, not sure that the issue was caused by the screen replacement or not. Ritchie took care of the machine, finding a cable that worked itself loose that controlled the home button and speakers. Got a replacement cable (again calling about a delivery delay) and got the tablet fixed, then didnt charge me covering it under the original screen replacement work warranty. Excellent professional service, will go to them for all small electronics repairs from now on!

Ja
Review №60

After a terrible experience at batteries plus where they held my phone for two weeks and didnt fix it... These guys fixed my phone and had it ready the next day. Couldnt be happier to recommend them to anyone! Thank you!!

Bi
Review №61

Did a great and timely job for me

ca
Review №62

I had an xbox worked on for the HDMI connection. They were quick great prices and nice people. They were very helpful.

No
Review №63

I was treated very well. Everything was explained, estimate provided and repair was done faster than estimated. Phone is working well again.

To
Review №64

Switched out my battery for a decent price they broke the back of my phone though. They did replace it but it come off all the time the glue doesnt hold so my phone is no longer water proof and worth the value it was. I would recommend using your manufacturers of the cellphone to fix anything.

Do
Review №65

Made necessary repair, checked their work and charged reasonable price. Recommend for computer and cell phone.

Sm
Review №66

Quick perfect service. IPhone 11 total screen replacement.

Do
Review №67

Small store, limited merchandise, pleasant customer service.

Ka
Review №68

Professional & efficient. Would recommende them!

Di
Review №69

This was my first EVER experience needing to have my cell phone repaired. I could not have asked for a better experience. Great customer service and helpful honest information with pictures. If you need cell phone repair, I highly recommend these guys! I even got to use a loaner phone. You have no idea how much that was appreciated! Check them out of you need phone repair!

Gy
Review №70

Even though the phone was beyond repair and they were unable to fix the device. They were the only ones to actually give me an answer to as why. I am so pleased with the customer service and how cheap it was to get answers. I will definitely be using them again in the future. Thank you for going above and beyond!

As
Review №71

We were very pleased with our experience. Very professional, and quick to get the job done. Phone looks brand new. Would definitely recommend to family/friends.

Ja
Review №72

Quick and finally someone who was able to search for the problem

Ju
Review №73

I was quoted, and happy to pay, $200 to replace the screen, battery and lock/power button on my Pixel XL. The guys here are fantastic and ended up repairing my phone for only $70. That price included fixing the switch and replacing the battery. I recommend CPR to anyone needing their phone repaired!

Ja
Review №74

Very professional. Explained time frame. Would recommend to everyone. Same day service.

Bo
Review №75

Outstanding job by the crew at this location. Very pleased with both the service and price. Would highly recommend.

Ri
Review №76

Ive gone there a couple times for repairs and replacements on older devices, and their customer service has always been exceptional

Kr
Review №77

Definitely worth the trip up to the South Hill to have the guys there fix a screen protector! Less headache for me putting a new one back on & they even took care of the claim I wasn’t able to submit since the product through company was back ordered! Very personable staff!

He
Review №78

Price and time was amazing! iPad screen was replaced, was thankful we learned in the parking lot that the touch screen wasn’t working but we took it back and it took less then 15 minutes to fix again. Will be back for my computer needs!

Ky
Review №79

They were able to fix my phone and were customer service oriented.

Da
Review №80

When you need the best these guys are on their game.

Ra
Review №81

I took my iPhone in for diagnosis after falling into a lake with it. Unfortunately, CPR was unable to revive my phone, but the diagnosis and detail that they went through was tremendous, especially given the low price for that service. In addition, everyone there was extremely friendly and knowledgeable about the phone and the possibility of bringing it back to life. I would definitely go back should I need other services, either with a phone or with a PC.

An
Review №82

Highly recommend CPR Spokane South if your phone or device need repairs. They stand by their work and provide great customer service!

Ba
Review №83

Great customer service. Two staff members Shawn and Richie went extra mile to solve issues I was having with original Xbox console. Unable to repair but looked around the city and found one I could purchase at a fair price. Their services were exceptional. Price for diagnostics was as quoted. Explained issues with my original console in great detail. Would recommend CPR for anyone having issues with electronics. 5 stars all the way.

De
Review №84

Fantastic customer service! Shawn continually kept me informed throughout the entire process of repairing my sons Playstation 4. I would highly recommend this company!

Ga
Review №85

I had a great experience bringing a dead cellphone here. Richie took care of me and really went out of his way to solve my problem as quickly and cheaply as possible. I brought the phone in during the morning and it was good to go the same day. This was the best experience I have ever had taking in a piece of electronics to get repaired.

Mo
Review №86

Excellent experience. They have great customer service and were reasonably priced.

Br
Review №87

Have an iPhone XR and ordered a screen protector online that wouldnt fit properly. Went to CPR to purchase a new one and had the same problem. they replaced once but, I decided to purchase another Zagg spray on screen protector that was supposed to last a year and then be re-applied at no cost. Went in a year later to find out they discontinued the product. Out of luck. No offer to discount another screen protector. Not going to back.

Ch
Review №88

I was so glad to find someone that would look at my Kindle Fire to see if it could be fixed. I received a call the next day that I was fixed and ready to be picked up.I would recommend this business to any family or friend who needed help fixing a phone or tablet.Thank you for helping me :) Cheryl

Ka
Review №89

They are the best.

Ro
Review №90

So my xbox one tweaked out due to a bad update. I went to another local place in the valley to get it fixed. They had it a week and was not able to fix it. I started looking for a new xbox to buy, but there were none around. So I checked online again for a repair place. I came across CPR and thought Id give them a call. I spoke to Darin who sounded very knowledgeable in what he was talking about. He told me to bring it in that Monday. I brought my xbox up that Monday and asked how long it would take. They said I could pick it up the next day. I thought I misheard him at first, but was happy it would be quick. The next day I got a couple of calls keeping me informed of what was going on and provided info they asked for. By like 4 pm it was ready. The guy who worked on it said it was tricky and almost gave up, but gave it one last go and fixed it! I very much thanked him for being persistent. These guys are amazing and very friendly. Highly recommended.

Mi
Review №91

Went here to get a replacement screen protector and got five start service the entire time, they even adjusted the screen protector when I came back in 10 minutes later because I’m too OCD for my own good. If there were more stars I could give them they would be up there.Don’t waste your time anywhere else when you need something quick and at a great price!

Le
Review №92

Great service and fix! Affordable and swift! Thank you

Ch
Review №93

A simple diagnosis of a video game system led to me finding the best customer service in,Spokane! The gentlemen here were just that, top notch service with no sales gimmicks. Absolutely wonderful and I cant wait to send my friends here! And yes, they change watch batteries! Finally!!!

So
Review №94

This is my second opportunity to write a glowing review for the south Hill CPR. I needed to get my iPhone camera lens repaired. Apple wanted $$ with my Apple care, CPR quoted me $69 but in the end my bill was $49! All with out the hassle of making an appointment with Apple and dealing with parking downtown. Start here!

Ka
Review №95

Our not often used printer (wifi connected) began printing poorly after new ink install. Rather than buy a new one, ran the printer to CPR where the printer heads were cleaned and test pages printed. Excellent service in less than 24 hours from Shawn.

Ky
Review №96

Very helpful staff, will go above and beyond to make sure the work that was done was quality. I would definitely recommend for all of your iPhone repair needs.

Mi
Review №97

Professional, prompt, on-time, elegant

Ha
Review №98

Exceptional service and excellent repair skills. This will be my go-to place for all cell-phone and iPad repairs!

De
Review №99

Got me in and out in an hour with a new charge port on my phone. Very satisfied.

Er
Review №100

People were nice and the service was fast however the quality that part wasnt great. I had a Surface 3 battery replaced. I was told there was a small chance that the screen would be cracked during the replacement process. It was cracked during battery replacement so that increased the cost. Later, the screen started to peel away from the frame and they were able to re-stick it again. At first the battery life was much improved but only within two months later the replacement battery life was worse than the original. Maybe I got a bad one but I didnt want to have to go back for a third time.

Information
21 Photos
100 Comments
4.6 Rating
  • Address:2924 S Regal St, Spokane, WA 99223, United States
  • Site:https://cellphonerepair.com/spokane-south-wa/
  • Phone:+1 509-863-9413
Categories
  • Electronics repair shop
  • Cell phone store
  • Computer repair service
  • Electronics store
  • Mobile phone repair shop
  • Screen repair service
Working hours
  • Monday:Closed
  • Tuesday:10AM–6PM
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:Closed
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