Came into the Verizon store today to upgrade a phone and was greeted by Victor. he took very good care of us made sure we got everything we needed at a great price. would recommend 100%

Appreciate the expertise and time in helping me through the process of getting a new phone set. Very personable and helpful!

I love the employees nick ans Nina! They deserve a raise goes above and beyond to help every customer they rock!!

I went into the Verizon store to get an upgrade on my phone and there some complications, nothing on their part though. But the representative Nathan G. Helped me get it fixed and was very very friendly and efficient. He got it fixed and had me out the door in no time! This is definitely the Verizon store I will be using and I highly recommend it!

Angelina was very helpful quick and efficient and had great style (: ty for all the help!

Nick was very helpful, I had a complex situation that they were able to help with perfectly. Very patient, informative, and thorough! Would highly recommend!

Great experience always here. Nick was great handling a confusing situation and Victor was a great help. Would recommend to anyone looking to switch carriers with ease, or just needing help with current carrier!!

Amazing place to own your own expansive phone for a good deal

Angelina gave me really good help getting a popsocket. I had been putting off getting one for a while. My hands were getting cramps because I didn’t have one. She was very knowledgeable and made the experience fast and easy. She even asked someone if she could give me a discount. I like being a VIP member and getting signed up for rewards. Not everyone would do that. She even put the pop socket on for me! Walmart wouldn’t do that. I want to come back later and maybe buy some air pods. Liked how clean the store was.

I really appreciate the Verizon because they help me with everything I need. They’re awesome! I recommend them!

Got a new iPhone here. Was super quick and easy. Nick was super helpful. Highly recommend.

I was very happy with the way they helped me and the people that made it clear and easy for me to understand and the store was nice and people working was polite would recommend to friends and family thank you

Angelina Ornelas did a fantastic job helping me replace my devices. She got everything squared away and made sure it was done quickly.

Nate is wonderful! So helpful and kind. He went out of his way for us. Thank you, Nate. 😊

They did an awesome and they stole my soul but at least I got this awesome phone❤

Nate was amazing and very patient. Got us the best deal and showed us all the new features on our iPhones. Amazing service - thank you Nate for a great customer experience.

I went to the Verizon store off mission and Hamilton and they were very helpful. Nathan was the one who helped me and no matter how difficult swapping my number was, he wouldnt give up and made everything very easy for me .

Justin was absolutely amazing! Very Very happy with how I was treated! He was kind and helpful!

Nick was very polite and awesome positive attitude so appreciated his help .what a great guy thank you nick.

Nick was very helpful today and hope he is here next time to help me when I come in.

Best experience EVER!!! Grateful to Nick for his patience and expertise :). Would like to adopt him;)

I went the Verizon store with my sister and was help by Nick and Victor with a confusing time. They helped with very professional and was making each of us laugh 😃. Making it a great process with the switch.

Nick was awesome and went above and beyond to help me understand everything and to come in for any other help I may need.

Victor was a great help. Nathan was too. Helped solve all issues I had.

Did you know if you have a return for a Verizon Authorized Dealer you need to take it back to the store of purchase? We were told that today now we have to drive to another town. Not very convenient or customer orientated.

Very professional and Kind. Nick was very intelligent and helped make the process extremely easy!

Hubby and I met with Rep Nate at Verizon this pm. Absolutely exceeded our expectations...walked out with everything we needed. Happily returned to Verizon...thanks to Nate and his understanding of our needs.

Mate and Nick were great. They helprd me get my new phone set up set up and and were very patient with the whole process thank you very much

I came in a couple days ago to pay a bill that I was unhappy about. When Patrick asked how he could help I told him he couldn’t just pay the bill. He went the extra mile to tell me he could. For five years I’ve tried to get my bill down to what I was told it should be and have never had any luck. He spent an hour doing all the work while I went and enjoyed a coffee and came back to a five year problem solved. This guy is great. He needs a raise! Thank you so much for your help Patrick. I appreciate it more than you know.

I used to go to the store on Division but theyve become very unhelpful and crowded. This store is more hands on, personal, and very helpful!! Victor is great! This is my new Verizon store now

Nate was great help. Ive been here before and like it

Nate was very helpful told me my phone wasnt gonna cost me anything hahaha ex I got a free phone you got a bill please upgrade nates pay immediately

VictorWas kind He helped all he could. I appreciate all he did for me. He was awesome.

Nate did a fantastic job helping my wife an I...Nate was very informative, polite, an showed a genuine interest in what we were looking for... that includes;Price comparisons, product and data usage, and payment plans and options.Thank you Nate!

Extremely knowledgeable and helpful. All kinks were worked out. Lexi: excellent manager

Definitely 5 stars to Jordan! She was all around super amazing and helped my boyfriend upgrade his phone as well as get a super nice discount! It took a bit of time but she made the experience worth waiting for. Thanks again Jordan for all of the help!

The customer service i received was impeccable . Not only were they helpful but they were kind, friendly, thoughtful, patient, and informative . Plus they saved me some money . So I just bought more stuff .

Nick was very kind and patient. Helped me complete a mobile transfer process that had been taking days!

Super helpful and easy to work with had what u needed and got it setup for me.

Awesome service!!! Patrick and Jordan were superb to work with in purchasing a new phone! Patrick is very knowledgeable, patient, and explained things clearly. I will only use this Verizon store for any future purchases.Thanks so much for making my buying experience stress free and easy!

The reps here are alway courteous, understanding and very helpful!

Had a great time in store getting a new phone. Lexie was great and very thorough in setting up my phone and getting everything transferred. Thank you.

Victor is awesome, great customer service, thank you so much!

Great store and service! Victor is very helpful and personable!

I had a great experience with Verizon the customer service was excellent. Jordan was extremely helpful getting my service upgraded. This is why I am a customer because how good the whole package is. Thank you Jordan

JoJo Was great. Very thorough and understanding. Had a great experience with her. Hope to see her again if I come in the store again. Give this girl a raise..

Lexi was so honest, knowledgeable, patient, and helpful! She really knows her stuff and went well out of her way to help me get a big problem fixed and set me up correctly. I highly recommend her!

Just was really funny and knew all the promos and hooked it up!

This branch really took care of my family on our switch over. 4 people from 2 different providers all on one, with all new phones. Couldn’t be happier now that everything is dialed in.Thank you to this branch for all the help!

Nate was Great really helped me out my AT&T nightmare.

Lexi took care of me today. She was the only one in the store and she got phone calls and other customers walk in and she never got anxious or irritated. She stayed calm and was very kind and professional

Nathan from the Hamilton store in spokane was awesome and extremely helpful.

The best experience at buying my phone thanks

Nick and Nathan are fricking mint 💣10/10

I went in to change from t-mobile to Verizon and had 8 business lines to transfer which I know is a big job, but things went pretty smoot. Jordan is my rep and was extremely kind and patient with me and was able to get everything I needed setup as well as get me a fantastic deal on more phones and excessories! Highly recommend talking to her to get your needs taken care of!

Nathan was awesome, what else can I say? He saved me money!

This location is amazing! I went in with my new iPhone and a serious (to me) problem. The store was offline due to a power pole being hit the night before. Even so, Jordan spent an hour with me, on the phone with customer service, to resolve the issue. She was very knowledgeable and knew what the issue was and how to fix it. Incredible customer service!

Lexie went ABOVE AND BEYOND for us!! She was wonderful and helpful, stayed well past closing to help up get all set up. Thank you Lexie!! 😊

Thanks for all your help Lex. I was with Sprint for 12 years and drove all the way from Seattle for a screen protector and ended up making the switch. Appreciate everyone’s help at the store. Highly recommend.

Patrick was extremely knowledgeable with plans. He recognized us as we came in and had amazing customer service. He helped fix my phone screen and was innovative with his solutions. He is very personable and customer oriented. I would recommend coming to his store any day!

By far the most personable staff I have dealt with; Jordan, Patrick, JoAnna, & Britney were extremely helpful and supportive with this non-tech savvy customer. I highly recommend this location, the staff worked well together and answered questions for me within different areas of the process. Excellent experience! * * * * *

Today Jordan was very helpful and personable. Made my experience nice

Victor was very helpful and was very knowledgeable of the product

Excellent Service. We went to the store on N Division and they didn’t finish activating my phone. Mission store was accommodating, friendly and professional.I will come here again instead of waste my time at the Division store. Pat, Jordan, and Haley

Haley and Pat were phenomenal so helpful and funny will return to this store in the future

Jordan was SO awesome and really helped me out. I came into the store on multiple occasions and Jordan always gave me her full attention and worked hard to fix my phone problems. She was so kind and helpful and made sure I left the store with a working phone!

Servicefsstand helpful thanks.

The Spokane store on Mission and Hamilton fixed all my issues with my bill and service. I really appreciate Nathan.

JoAnna helped fixed my phone. I appreciate her help and I believe she deserves a raise. Excellent customer service.

They were so incredibly helpful in the store. My BF was having his old phones cleared to donate to them and I was having a hard time hearing from my phone. Took the time to clear his phones and the fuzz out of my phone. Thank you Haley!

I came in to purchase a phone and Jordan took her time even though my old phone was a pain. Waited on hold for 30 minutes and was so nice the whole time! Definitely the best service I’ve received in Verizon!

Patrick exceeded our expectations. He has phenomenal customer service skills. Pat got us a great deal on a new plan, 2 new IPhone 11s, and accessories. I will only go to Patrick when it concerns anything Verizon. Thank you Patrick!

The customer service Lexie provided was superb. She was thorough, kind, and knowledgeable.

Lexi and Jordan were super helpful and very nice in the process of upgrading my phone!

Eric, Joanna and Jordan at Cellular Plus on Mission in Spokane Wa.wer Super Polite Very knowledgeable, I would have never known that Joanna was new if I wasnt told Awesome Experience. So you didnt waste any money sending Eric to train her,lolGreat Guy,I will be looking forward to my next visit later this week.

My wife and I had a great upgrade experience with Jordan! Well definitely be coming back again.

Nate took us under his wing and exceeded our expectations.

Better than expexted

Jordan was very helpful and knowledgeable. Took the time to get me and wife setup.

Patrick at Cellular Plus was awesome! Very friendly and helpful! I would highly recommend Patrick at the location on Mission Street in Spokane.

Great communication!

They were so knowledgeable about all the products and deals available. They were also real friendly. It was like dealing with my good friend who wanted to get me the best deal possible on the products I loved.

Very helpful and respectful

Our experience was awesome at that store they were good people and helped us out with what we wanted to know

Patrick showed outstanding customer service and goes above and beyond to keep us customers satisfied. I drive out of my way from the valley just to work with him when I have any questions/concerns about my plan. I worked with a few others from this location as well and the process was always smooth and done correctly.

I would give this Verizon store 10 stars and 4 thumbs-up if I could! Dylan and Troy were AWESOME!!! They were incredibly personable and genuine, patiently answered all my 101 questions, and were sincerely sweet to my 2 children - who were able to stay happily entertained by the display phones with YouTube while we got business done! They even offered to let my son stay there and watch cartoons while I took my daughter next door to get our nails done as we waited for my old phone to finish backing up! Dylan took the time to make sure my new phone was set up exactly how I wanted it- honestly he was the nicest person I’ve ever met dealing with phones! I trust that I got the best deal on the new iPhone 11, and I will be back soon to take advantage of their promotion for a new iPad for the kids! Wonderful experience!!!

Great service, treated very nice

They are awesome there, they will do what they can to handle your needs . The very fist time there, I felt differently but after having more understanding they really are great

Liam was kind and acknowledged us when we walked in the door. He was very helpful as we transferred service from T-Mobile back to Verizon.

Got my first smart phone today, Jordan was amazing. WillBeCustomer for life

Great service and experience.

Nate was helpful

Patrick and Joanna were very helpful and got us exactly what we wanted yeah you guys!

Jordan was extremely helpful in resolving an issue with a new phone. I Would highly recommend this retailer.

Patrick was thorough and helped me in my time of need, thanks for the excellent customer service

Great knowledge and service

Patrick was terrific ironing out account problems! Positive attitude and got it DONE!

My mom and I had an amazing experience at this location. We were assisted by a man by the name of Liam, who went absolutely above and beyond to help my mom transfer everything from her old phone to the new one she received in the mail. He not only was able to transfer everything over within only a few minutes despite the problems with my moms old phone but was even willing to assist us before the store itself was even open. He is a great employee, a nice person, and he definitely deserves a promotion or a raise. Best customer service interaction Ive had in a long long time.

Awesome experience! The staff was friendly, fast, and knowledgeable. 👍👍

We worked with Dylan tonight to get our new upgraded, we ended up getting a lot of extra stuff that we werent planning to get which was really nice. Our phones took quite some time because we didnt back them up prior, like fools, but even though it took awhile we all had pleasant conversations in the mean time. Dylan and Sam are wonderful, I look forward to any future visits