I love champs, Thats where I have gotten all my Nike shoes. Very cool designs of clothing as well.

This is the best store in all of Spokane to buy shoes and appeal. They have the latest releases and the best selection of Nikes. My favorite store in the Northtown Mall! The employees are very friendly, helpful and knowledgeable. Can’t say enough good things about this store!

I love this store, customer service is right there, polite, helpful. Never an issue.

Service is hit and miss. They seem to want to talk to other staff more than customers. Used to be way better customer service

They need better selection on shoes and sizes

Staff were busy talking to each other not quick to help.. asked for a specific size shoe and wasnt told they come in weird half sizes when I went to exchange they only had ones 2 sizes to big

Great store but I couldnt find the shoes I was looking for in the store.

Terrible customer service at the Valley location. Upon entering store I approach a sales associate. Ask to have my son feet sized. Well be cause of COVID they can’t offer this service. But I was told I can try on the shoes to see which ones fit. (Doesn’t make sense...use a metal contraption that can be sterilized after use or try on as many shoes as it takes to figure out size. And the shoes just go back in the box)So after finding a pair he likes I had to then find another associate to get the shoes. After I helped my son with the shoes I then had to find and approach another associate for questions and different shoes. When we decided on the pair he liked I then was trying to get help...again... but was tired of trying to find someone who would help so I looked online at three different stores found the same shoes...left the store shoes on the counter since I was still not getting one person to help me and we will order online. I really wanted two pairs...but my patience for customer service ran out!

Only place in Spokane county that sells Jordans!

Great deals! Nice staff

Covid has made it so you cant use the foot sizer( in which could be sanitized after use), but allowing you to try on however many shoes you want and handle those shoes and then puts them in the box and puts it back on the shelf! Doesnt seem like a good and safe place to shop at this point. The girls were very rude, the young man that finally helped us was very informative and I will return when its safe because he took the time. I spend a lot of money here and was very upset with this visit!

Nice employees but limites selection

Great place for sports appearl, jerseys, hats and great customer service.

My whole family finds everything in one place. We love this store💯

Got my first jordans

Little slow to get help, once i went to the lady working she was quick and friendly

As I walked in people are right there asking what I want to check out very good employees and very nice shoes

Very helpful and very polite

I walked in the store told the salesman what I need and the 1st pair of shoes I tried on fit

My experience at champs was 5 star! Champs associate Craig L. was more than helpful and very knowledgeable. He made my shopping experience hassle free and took care of my needs in a professional manner. I will definitely look for him to help me in my next visit to champs sports at northtown mall in spokane wa

Horrible customer service!! 5 people on the floor and not 1 person spoke or asked what I was looking for. The Valley selection sucks but their staff is way better!!!

I do like the shoes and prices, but they are way behind in their rewards program. If you dont bring your last receipt of your last purchase then you cant use your rewards. That makes their app useless to me.

Always get greeted by such friendly people. Me and my boyfriend shop here almost weekly. Love love love Champs.

Amazing selection great deals and good service great place to get really nice shoes.

Awesome merchandise (although insanely overpriced at times) but horrible customer service. Some of the ppl working are better than others but some dont even try to make you feel welcome. And returns are nonexistent.

Shoes, clothes and deals!

Always got the coolest shoes and great help

Size I needed prompt service great select

Son got a pair of jordans at a great price

Best staff and kicks around!

Pricey

Clean store. Organized!

If I could give this place 0☆ I would I have went and purchased a ton of shoes from this place until today I got racial profield and trespassed from the store the store manager is a racist so is his co workers I will never do business with yall again since yall hate my white ass so much

Love the shoe selection

Great shoes, great prices, great deals

Happy purchase

I was looking around and only one person was working and he was a older man and he didnt ask if i needed help or anything. He just stared at me and circled me. So I will not be spending another penny at champs and I will advise people to buy shoes or clothes elsewhere.

My boyfriend and I went to this store because he wanted a new pair of shoes, as soon as we arrived some ladies were caught stealing, stuffing clothes in their pants and jackets, the mall security arrived and a employee of the store walked with them to the exit, what pissed us off was that after they left the employee walked back into the store, and he kept circling my boyfriend and I, after the second time I looked at him and smiled, he just mean mugged me, he circled us and watched us about 7 times, he didnt ask if we were doing okay or wanting to look at something, my boyfriend usually gets his shoes and some clothing from here, he was actually going to buy some shoes as well but after the employee circling us like we were going to steal one damn shoe we had enough of his attitude, we wont ever be coming back. Very unprofessional place. I will be contacting the cooperate as well to let them know of our experience. Dont go here! Go any place other than here.

Need better deals on shoes

This is my shoe, and some clothing spot here in town. VIP Membership from way back. Usually come through 4-6 times a month.

Got a Pair Of Nike Air Max 90s

The only place I buy my sons basketball shoes!

The person who helped me was very kind and was so busy but didnt even show it.

Busy

This store smells like serious throw up.

Decent shoes!

Its a sports store

Employees are pushy

Shoes goes hard

Really cheap

Cool

Ok prices

Champs is awesome