I had been searching for months to find the exact car that I was looking for and had made many calls to several dealerships. I contacted Northside by email and Courtney Weaver called me within a short amount of time. She was extremely professional and honest. She helped me through the entire process and made the purchase a breeze. We had multiple conversations and each time we spoke I felt more comfortable with my decision, especially since I live in Montana, 1200 miles away! Working with Courtney was a pleasure and she built my trust and confidence. I am extremely satisfied and would recommend this company!
My wife and i purchased a pristine First Edition 2008 Dodge Challenger Srt8 with 45,000 miles on it from this dealership. Coming from 3 hours out of town i received a video tour of the car before we visited the dealership and spoke with our salesman Bryan multiple times. The dealership itself is extremely nice, clean, and loaded with wonderful new and used vehicles. Every staff member we met was top tier, helpful, pleasant, and professional in attire and behavior. The car was meticulously detailed and sanitized multiple times before we drove it off the lot. I highly recommend this dealership and look forward to making purchases from them in the future.
What an amazing experience. Jeremy and Kale were fantastic. They were Extremely professional, helpful and friendly. They made the remote car buying process easy and painless. I would recommend this dealership to anyone in the car buying market. Thank you so much!!!!!!! 🤗🙏🏾
Wow is all I have to say!! This dealership has set the bar. I’ve purchased several cars over the years and absolutely hate dealing with dealerships. Northside however, is a completely different experience. Everything they said they were going to do as far as trade in and financials THEY DID!! They went above and beyond for all of it. Highly recommend- Jeremy T. Our salesman was such a refreshing change to what I’ve usually felt with. Jeremy and the manager delivered!!
Absolutely the best place to purchase a new car.Kris and Courtney were extremely knowledgeable. Kris was my main salesperson and he is wonderful. No pressure at this dealership. Finance (Devon) was really great too. Explained everything in detail. Made me an offer I just couldn’t refuse. The receptionist was friendly and extremely helpful. Always smiling. Made me feel she was happy I was there. David in parts also had a smile for me. He was very helpful when I ordered my floor mats. He called me back when he said he would. I think the whole crew deserves a raise. This has been my best car buying experience ever!Shirley Jackson
This was the most pleasant car buying experience I have ever gone through! Matthew answered all our questions, supplied us with lots of information, choices, and deals. We don’t live in Houston but that wasn’t a problem either. Once we picked the car, paperwork was done (cash deal) and they will have deliver the car to us in Dallas! We had already owned a Fiat so no need to test drive but that was another choice should we need to do that! Thanks so much Matthew for taking care of us in every way.
Theyre always professional and polite and they have never tried to Hassel Me about having something done that didnt need to be. Theyre also conscious of time. They dont seem to overbook and have U waiting for long periods of time.
Great customer service
Brandon Roth was an excellent sales representative to work with at this dealership and Mr. Curry made working through the financial paperwork very easy. Even though we’re having to deal with this pandemic they made the buying experience as easy as they possibly could and it was rather pleasant dealing with all the individuals here at the dealership. I am sure that I will enjoy using this dealership for future service on my new Maserati.
Thanks for all your help. Received excellent service, attention and very easy to deal with your guys. Had a very comfortable experience. Will recommend to my friends. Well done...
I recently bought a new 2019 Fiat from Northside imports. I traded in my 2015 Fiat for the same model in a 2019. I love my Fiat! COURTNEY and BRYAN were very helpful and kind in making it possible. You know what the best thing about the new Fiat(besides that has a bit more umpf than the previous one)?NO HUB CAPS! Every time my daughter drove the previous one, she came back minus at least one hubcap. Didnt even offer to replace them. Not only is she not allowed to borrow my new one, she couldnt loose a hubcap if she accidentally does borrow it! Ha!.
The best car buying experience ever. Knowledgeable, professional salesman DeLawrence. Amazing service. Easy financing. One of the perks, left with my car full of gas and received a free GPS service. So happy with my Mercedes. Thank you DeLawrence!!!
This dealership is the very best. Matt Cleveland and all the others treated us so special, no pressure and take all the time to explain the vehicle features. Extremely pleasurable experience. We are now a 2 Alfa family and we love both our Spider and our brand new Stelvio.
Matt C was very thorough and helpful. I cant give the dealership a full 5 stars as others there were not practicing social distancing and/or all wearing masks. It made me a bit uncomfortable. Any other time, I would say they did all possible to make my visit pleasant.
Brandon Roth was wonderful to work with. He is professional, knowledgeable, efficient, and very responsive. I highly recommend his services if you are considering purchasing or leasing a new car!
Awesome! Very professional! I was looking for a particular color and interior for the Alfa Romeo Stelvio and they did their research and provided me three options within an hour. Their team was Responsive, Courteous and very knowledgeable. This was one of the best buying experience I have had!
I had the pleasure of speaking with Courtney Weaver. She was not your average sales lady, which is a good thing. She was very pleasant all around and funny. The experience as a whole was awesome. The rest of the staff are great as well. Very receptive and friendly.
Had a great experience at NorthSide Imports of Houston ! Ryan and Jeremy were very professional. Great attitude and very helpful. Finally got the vehicle I like. Would recommend 100%
Great experience, Ms Courtney one of the best sales representative ever.... Will recommend to all my family members and friends...thank you for such a great and quick experience....
DeLawrence and the team were great. We got what we wanted and the process was one of the best I have had.
My experience there at Alfa Romeo dealership was awesome customer service was great the salesperson Brian was awesome he did everything he could for me and I appreciate it management was awesome once you visit the dealership you will get a car a great selection of vehicles just choose your color I was made to feel right at home thank you so much will see you soon
Jeremy Tolliver was my salesman and he was great. He treated my wife and I with so much respect. He was definitely not one of those pushy salesman. There facilities and service has so much Class. Northside Fiat is number 1 in my book.
Very helpful people, felt immediately welcomed as if I were at home. Managed to get myself an alfa romeo. Props to Kris and Devonte for being there for me.
The experience was great. We really appreciate the time DeLawerence Woods spent with us. He gave us lots of information about the car. We were never rushed about making the decision to purchase a car. He was a great salesperson. He contacted us after we purchased more than once. We are very pleased with the car and the great customer service we received. I would recommend Northside Imports and De Lawrence Woods to anyone.Thank YouS Idlebird-Barnes
The service was good, the only issue was a miscommunication regarding service; we wanted a full tune up with new spark plugs installed but only received an oil change along with the warranty work on the ignition coil boots. Still would have given 5* if they didn’t immediately say they would not provide a loaner even though it was in for a defective covered by warranty. Overall, still satisfied, but was inconvenienced by having the vehicle in shop for a full week and left scrambling to secure a vehicle to use while service was being done. Hopefully in the future they remedy this situation.
Courtney was so helpful! She was very down to earth and made me feel comfortable throughout the entire process!
The whole transition was very smooth. Bryan is a great salesman & he genuinely cares about what’s best for you. Great selection of cars as well.
Bryan G. and the team at Northside Alfa Romeo made my car buying experience pretty great! I drove all the way to Houston from DFW to get my second Stelvio from them, because the Alfa dealers in DFW are the absolute worst! Northside made up for my bad experience by being extraordinary! I would drive the extra 7-8 again in the future to get my next car from Northside!
Service writer was pleasant. Common sense guy.
We have been with this dealership for a while now and I highly recommend them. Excellent customer service, people who work there make the brand. Best buying experience as well as maintenance.
Wonderful staff! One of the best experiences buying a car that i have had in a long time!
Outstanding service department!!!
The people were nice go talk to delawrence he will help you out with the best service and sales
Excellent Dealership and the Finance person was a pleasure to do business with.
The staff was helpful, courteous and infection control obviously a top priority!
Great Service! Bihn is the best!
Excellent customer service! Highly recommend!
I went here to look at a Stelvio my wife liked, I was so impressed with both the brand, the vehicles and of course, the dealership I not only bought the Stelvio, I also traded my car and bought a Giulia!Northside were mature, honest and realistic throughout both purchases. I was both impressed and pleased by the way I was treated. This dealership it top drawer.
My experience at Northside Fiat of Houston was Amazing! DeLawrence (Salesman) assisted me with finding the Alfa Romeo Stelvio of my dreams! Devonte (Finance Mgr), made my transition into financing a piece of cake. The Sales Director, Kale, went above and beyond to provide exceptional customer service!! Thank you.
Typical dealer $111.45 for oil change and tire rotation. Your are paying for the fancy facility.
Brandon was wonderful, give him 10 stars.
Love this dealership & love my car - the Gulia! Would highly recommend checking them out and asking for Matt - great service & straight forward!
Great customer service. Matthew and Devonte went above and beyond for me!!!!!
I liked the fact that they took the time to update me and cleaned my truck (unlike the Katy location )! I have no complaints other than the 100 miles a day useage on the loaners. Houston is too huge for that one. Thx
Brandon was very informative knowledgeable and easy to work with.
Kris is a honest and knowledgeable sales person.
I have been buying cars for 40 years and our Fiat salesperson Kristofer was the best we have ever encountered. Specifically, he let us know each step in the process and never abandoned us.
Very clean, nice cars. Staff was friendly
Absolutely the Best Dealership Ever!
Matthew and Devonte were excellent!!!
Great experience!!! Would highly recommend them.
Lack of customer service, very unreliable often leave out unsatisfied
Very knowledgeable and pleasant!
Always taken care of, we are in and out for our oil changes. Thanks!
Very good attention
Great service.
Awesome place
Very nice
Stinks, had to come get my phone.
Poor service