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Handyman Ace Hardware
508 S Burnett Rd, Springfield, OH 45505, United States
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Handyman Ace Hardware
Comments
Sp
Review №1

Expensive and the employees watch you like a hawk. I dont recommend.

ri
Review №2

Needed to get keys made and get some other things. Staff was very helpful, and I got everything I needed. Thank you

Br
Review №3

Ace was the place to take my $600. When I bought a new mower. When it was delivered assembled incorrect and was unable to use. They seemed to suddenly not have enough manpower to pickup the mower that wouldn’t work. I was told I could bring it in and they would try to look at it the following week. No thanks to Ace I was able to correctly assembled. ACE is NOT the place if you want good customer service! Do not recommend!!

R
Review №4

Extremely helpful. Great local business! 👍🏾

Ni
Review №5

Went for one specific item which they had but only in a smaller size. Still made a purchase, opting for a different brand and type. Got help right when I wanted it without being approached as soon as I entered the store, this is a plus for me. Got some advice that sounded good, well see if it works. Good service at checkout. The downside was no larger size and it felt a little pricy. The upside support local business, keep neighborhood stores alive.

Ti
Review №6

The prices for their filters are great.

ra
Review №7

Stood back in hardware for 10 minutes waiting on someone to assist me, finally found two employees at the paint counter talking to friends. I had to interrupt to ask the girl if she could get someone back to hardware for me, she said yes....waited another almost 10 minutes before I went and found someone to help me.

Am
Review №8

Love the deals they have variety of things

Ja
Review №9

Pleasant staff. Always stocked. Products are very well laid out.

Ma
Review №10

The staff is very helpful and welcoming! Most knowledgeable hardware and outdoor stores around. I always get my Spring flowers 🌻 there and they bloom all year! Thanks for such great service.

Ma
Review №11

The staff here is always willing to help.

Ge
Review №12

Always jas what I need. Always nice cashiers.

Da
Review №13

They had what I needed and I was able to find it quickly. The staff was very friendly and efficient.

st
Review №14

A lil more expensive but convenient and very nice staff

Br
Review №15

Love it here! Friendly staff and good selection

Di
Review №16

Store employees were very helpful regarding item I was searching for, and interested in (as well as price checking...)cashier was also very courteous and friendly. Great experience shopping at ACE HANDYMAN/HARDWARE✨

D
Review №17

The young guy working didnt know what he was to do . The cashier and other person behind the counter were in there own conversation we had jump in ... not really much to say

He
Review №18

Friendly staff. A nice LOCAL store.

Be
Review №19

2 employees standing and talking ignoring me. When they finally finished I was asked what do you need. No hello, good day, etc. Terrible customer service. Awful selection. Save yourself the time and just go to Lowes.

Er
Review №20

I have some keys made all of them work well in the price was good service was good

Va
Review №21

Has a small neighborhood feel to it, very friendly associates, helpful as well

Wi
Review №22

Good place for supplies.

Pa
Review №23

I needed a key made and Ive had them made there before. The gentleman that made the key was courteous and knowledgeable. Hes made my keys before and they always work. The one I had made today works fine.

Ch
Review №24

Christine the new manager is wonderful, so pleasant

La
Review №25

Very friendly and good service

Bo
Review №26

A lot items that they didnt carry made no since

Ch
Review №27

Needed washers to reattach a wheel on a lawnmower. They have a wide selection of washers, lockwashers. Found the correct ones and they worked fine.

Bi
Review №28

You can get about anything you need there

Bo
Review №29

Good selection and very helpful employees. I actually got a drill bit and it wasnt quite big enough and I was told to bring it back and they would give me the right one for no charge

Cr
Review №30

The people who work there are always cool. I go there for any kind of hardware.

Ch
Review №31

My family loves shopping in this store. The staff is wonderful and always happy to help! We will support them every chance we get!

Je
Review №32

This is my go to someone for most everything household related. Great prices and friendly staff is what keeps me coming back!

Ch
Review №33

Very nice very helpful I have no complaints no problems people theyre very respectful

Ai
Review №34

I give this place a 5 stats because the workers are very friendly and helpful. They can be busy doing something and you can need their help. But they dont make you at all feel as if your bothering them. I recommend them highly.

Er
Review №35

A good place that offers an occasional decent sale. Franchised, it needs some major updates.

Sc
Review №36

I always check the local Ace Hardware before heading to the big box stores. The service is great.

Mi
Review №37

Not sure what has happened to this store. I worked there years ago. We were known for our customer service. It is non-existent now.

Ja
Review №38

It still has that neighborhood hardware store feel. Great customer service that you would expect from a local hardware store. You dont get the same selection and discount prices as you would with the big box hardware stores but the knowledge and experience makes up for it tenfold.

CA
Review №39

Very friendly and helpful staff and not overcrowded

Da
Review №40

They have a little bit of everything.

Co
Review №41

Very nice service

He
Review №42

Helpful and friendly staff

Ch
Review №43

Employees very helpful and friendly

Fo
Review №44

Always a good experience.employees are always helpful and honest!

DA
Review №45

Rude on the phone rude in person. Grumpy old men who have zero patience. Usually never have what I need so I go the extra 10 minutes to Lowes or Home depot.

Ja
Review №46

Very helpful, friendly staff and surprisingly competitive pricing.

Cl
Review №47

A great place to pick up nuts and bolts

he
Review №48

Local, still has a selection of actual hardware,(nails, screws, bolts) and tools.Priced pretty high, but local.Employees not like it used to be, dont know as much, and dont seem to care, dont get a key cut there, not worth the hassle.If you know what you are getting, and dont want to drive all the way to the bigger hardware stores, its an option.

Je
Review №49

A little pricey but very convenient

Jo
Review №50

Nice friendly 😀 helpful 👍 place to shop!!

St
Review №51

The plumbing piece I was looking for they were out of. Instead of trying to find a way to help me to complete my project, they said sorry. Even after I said that I would drive across town to a real hardware store (Lowes)

Af
Review №52

Wonderful service currently under a redesign inside... so its a bit harder to navigate but coming together nicely...

Ci
Review №53

Let put it this way they are clueless when it comes to rescreening.

Wi
Review №54

Good place to get supplies.

Fr
Review №55

Stores getting a facelift looks good. Better selection of hardware.

Re
Review №56

Thank for the help with keys.

De
Review №57

Usually someone will help you find what youre looking for. Well today no one came around and I had to walk up to the cashier 2 times before someone would show me where plumbers putty was.

Ri
Review №58

Good place to go found what I needed Fairley high price though what they did deliver for me

An
Review №59

Be aware of small print on discounted coupons. The male desk clerk is a @#$% about it.

Ti
Review №60

Great discounts.

Br
Review №61

They claim the name STIHL but, Never have what I need like a simple air filter. This place is inconvenient and always waisted my time.

Er
Review №62

You can expect to pay more than one of the mega stores but for that extra you pay you expect service. At this store you will be left to walk the aisle in search of anyone who can help. Twice in the past week Ive picked up something at had the price ring up higher than the shelf price. Not once did they say so much as sorry. I guess they had expected to keep getting away with it.One of the large women at the check out doesnt so much as say thank you, just shoves your receipt in the bag and keeps her jowls grinding while chit chatting with the other portly checkout girl.Walmart bound.

mi
Review №63

This is a really well run and operated store the staff is always spot on...will continue to go there

Ni
Review №64

Every time I go to this store everyone is very helpful. I am not the most handy person, but there are knowledgeable employees on the floor to help most of the time. Its a great place to shop for those with questions.

Jo
Review №65

Got stuff they changed the front looks better check it out

Ch
Review №66

They started a new sales ad today, hanging baskets for Mothers Day. I arrived around 9: am. they said oh Im sorry we havent received our truck yet. I was just there on Tuesday and they told me when the sales ad started and suggested I wait. The sales clerk said thats not our fault. Im sorry yes it is,no rain check offered. Terrible service, the cheapest gallon of paint 30.00 .This place sucks, Ill never go back.

Je
Review №67

Have some good deals on flowers and vegetable plants. Great place in the neighborhood

Li
Review №68

Reasonable prices, good merchandise and courteous sales people.

Ci
Review №69

Love this small hardware store. Awesome help.

JA
Review №70

Helpfull staff, able to get in and out quick. Wish I would have heard back about business account application, would have to us Lowes.

Ma
Review №71

Always helpful

do
Review №72

Great place really nice people

Do
Review №73

Other stores couldnt answer my question and they were dumber than hayrake.

Ju
Review №74

We will never ever shop here again. My husband went in there today to get me a hanging basket and was followed all around the store up until he checked out. Nobody else was followed or even looked at. I feel that was major racial profiling as he happened to be the only black man in the store. From now on we will do our shopping at another hardware store.

An
Review №75

I get helpful advice every time I come here.

Ro
Review №76

Great selection. Great service

Co
Review №77

Very unknowable about where anything is and they dont have it computerised to see if they even have it. I finally found what I wanted but it was because I searched the whole store myself. More training please!!!

Ja
Review №78

Nice,clean, friendly...

P
Review №79

Staff is polite and always available to assist if you need.

ZM
Review №80

Handy location, good selection, helpful employees... this is why I go there when I need something quick and convenient.

st
Review №81

Good selection. Friendly staff. A little pricey, but convenient location. I shop there often.

Jo
Review №82

Nice neighborhood hardware store, has a little bit of everything, friendly staff

Ch
Review №83

Great place, service great ppl friendly

Da
Review №84

Super nice Hometown Hardware Store. Great service

Da
Review №85

Good if you need a specific item and not a home remodel

Ro
Review №86

Employees very helpful. Merchandise well displayed. Competitive pricing.

Do
Review №87

They helped me with no problems and were friendly and informational

Bo
Review №88

Great for quick runs as long as you dont need anything major !!

do
Review №89

Friendly. Don very helpful

Ro
Review №90

Was in there today..10 minutes I stood at counter to have a key made...2 different employees walked straight by me, knowing I needed help...so I go to cashier and ask if anyone could help me...1 of the guys who walked by me headed back to counter....not a soul in there but me and employees...Ace just lost a customer and Im not the type to write a review, but Ace has inspired me to go to Walmart next time I need anything, thanks for nothing

Ta
Review №91

Didnt know anything about mini fuses and didnt have the right product on stock.

Me
Review №92

Friendly, helpful staff!

Ju
Review №93

Great place to run to when you need something quick.

Su
Review №94

Michael managed to copy my very worn out car door key... skills!

Jo
Review №95

Its the helpful place....right?

Al
Review №96

Its where you can get parts for anything .

da
Review №97

Good location. Good selection

Te
Review №98

Got everything u need in a pinch

My
Review №99

Very helpful staff...they took the time to help me figure out what I needed for a project...good customer service is getting scarce these days so I appreciate it.

Fr
Review №100

Friendly and no long long lines

Information
6 Photos
100 Comments
4.3 Rating
  • Address:508 S Burnett Rd, Springfield, OH 45505, United States
  • Site:http://handymanacehardware.com/
  • Phone:+1 937-324-4123
Categories
  • Hardware store
  • Home improvement store
  • Paint store
  • Tool store
Working hours
  • Monday:8AM–8PM
  • Tuesday:8AM–8PM
  • Wednesday:8AM–8PM
  • Thursday:8AM–7PM
  • Friday:10AM–5PM
  • Saturday:8AM–8PM
  • Sunday:8AM–8PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
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