FedEx has and always will be my preferred shipping company. Where else can you overnight something at 7:59PM on a Monday, and 99% of the time be able to pick it up at 8AM the following Tuesday? For only ~$25?No, Fed Ex is not the cheapest. However, for my area, they are the most reliable and consistent shipping service around. And thats saying something, our local USPS is amazing - but if I absolutely, have to have something and know where its at every step of the way, FedEx is the way to go.Not to mention, the staff at the Olive location are all amazing. They work their butts off day in and day out, yet still are happy when helping the customers up front (of which there are quite a few regulars, with regular weekly deliveries, that do the Show up at 8am for a pickup dance - been there, done that). Considering they are also rushing to offload and load trucks while also taking in deliveries/dealing with holds up front, they do an incredibly efficient job.The staff at this location is awesome and will go out of their way to assist.

I have had bad experiences with FedEx in the past but for the last year or so weve had a driver named Drew. He is great. Very personable and professional at the same time. A great employee that FedEx should be proud to have. He has changed my mind about using FedEx as a delivery service. Once again, great service.

Great service. Very helpful

Absolutely the worst.

Very Organized & FriendlyAlways A Pleasure DoingBusiness With FedEx.

Fast friendly service!🙂😎🇺🇸

I work for a phone company and had an issue with my new personal cell phone I ordered and I was selling them the next day. They helped me find it and got me the package quick . Good customer service keep it up . 👍

Great FedEx location for shipping packages out.

I must have a new driver. He/she cannot read or follow directions.There is a sign CLEARLY pointing out my location and STILL my packagesget delivered to the wrong address. I dont have a problem with UPS, USPS, or my previous FEDEX driver. Must be hiring incompetent help these days.Im only leaving one star because I have to choose.

Some drivers can make it to my house fine,but somehow it is too hard for others.

Always super nice when I drop by.

Good operation, now geared for safety during THE PLANDEMIC!

Fast and professional

Friendly and fast service. My only complaint was that the computer system told me to come for my package after 6pm since I missed delivery at my home. I got there at nearly 7 pm and the driver was just unloading and scanning in packages. More accurate instructions would have been nice. But I got my package very quickly. The express shipping is crazy fast!

02.21.2013 Today we have 2-3 inches of ice on the road and I live at the bottom of a steep hill. Schools and businesses are closed. The FedEx driver called to make sure I was home. He couldnt get into my driveway so he WALKED the package down the icy hill, probably 1/4 mile. He could have waited until another day....but the package contained fresh flowers and he didnt want me to have to wait. Little did he know it was my birthday! Wish I knew his name.. I was so surprised I forgot to ask. Flowers from my granddaughter on a gray, icy birthday...wonderful.

I ordered boudoir pictures which are obviously very personal and they were shipped through FedEx. I have never had an issue with a missing package until this time, coincidentally. They said they are unable to locate the package as if it vanished into thin air. Definitely wont have anything shipped through here again, and am very upset that such personal pictures are who know where. FedEx definitely ruined the experience.

Passport lost. Poor customer service. Only good part is I’m making good money shorting your stock...

Quick service rarely have to stand in line or wait long at all for service great customer service

I had my wallet priority overnight shipped to my apartment, already a dangerous thing to ship a wallet; however, I paid more to have it overnight shipped as priority mail. As a delivery driver, i believe that one of the qualifications in your interview process should be able to read an address and deliver to the correct place? Maybe? My wallet was delivered to the wrong place, and the wrong floor, AND was ripped open by the time a neighbor came to my place saying that this was on their doorstep. I wish I could give less than 1 star. Don’t pay for anything from this company if you need something delivered to you. And don’t let “priority mail” make you feel better either.

Great Customer Service!

Im so disappointed in the service I keep receiving. I am a may stay at home mom so I am always home. When I have made purchases and Im expecting a delivery, I can without a doubt expected if FedEx is the carrier it will be delivered to the wrong address. I have made several attempts to complain about the driver delivering my packages to the wrong address. With one time they resent with a delivery note stating it was to have a signature. Yet it was still delivered to wrong address and left on their front porch with NO SIGNATURE. To top it off the house theyre delivering packages to doesnt even have an address on the it. Yet mine does. I can go on and on about all my methods of giving them directions and everything else weve tried, but I am done.People you get paid to do a job. Please do it correctly, read, pay attention to address. After all isnt that why Im paying a shipping fee?

This place and organization get a singular star. I dont understand how I can find out that my package was not delivered to my house and then not be able to contact the local shipping center directly about a problem caused by their driver. Instead, I get to deal with corporate headquarters and wonder where my package went to. Not to mention that it is absolutely absurd that I have to answer the same three questions of were you home? did you check around your house? and will you check with your neighbors? Im fine with the first two...that isnt a problem, but checking with neighbors is kind of absurd in this case as it is a 60-70 lb package (I didnt pay to have to haul a package around. I paid for it to be delivered to my door) and some of my neighbors are crazy. I have no intention of talking to a neighbor about a missing package especially since this is a driver error. Now I get to wait 24-48 hours to see if my package shows up and if it is damaged.

Makes me mad that I can get a notice that I have a package coming but I cant leave a note on the door with my signature. However the app will allow you to instruct them where to leave A package. Good service overall

Josh was awesome he helped me quickly

This place is awesome. Exceptional customer service!

Amazing service. Happy people even on a Friday night. Came in and out in 1 minutes.Thanks Fedex

Always professional and helpful. This is my businesses go-to shipper. Its really busy at 8am opening time but other than that, I highly recommend them.

OK, so my family was backing out of a store and a truck comes up behind us and parks. The driver then takes all of the small items in one at a time, even though he could have stacked them. So I want them to tell their drivers to not park in front of cars.

I enjoyed interacting with the employees there and picking up packages, friendly each visit.

Great store and friendly service.

Pam is always so wonderful!!!

Expensive shipping and not on time as paid for

Its good, they get the job done with a friendly smile.

A very special Shout out and Thank You to the driver going north bound on Glenstone at about 0750 on the morning of 2-28 in Springfield, Mo. Your quick action and driving skills were nothing short of amazing. My husband could see you in his rear view mirror as you approached the intersection of Glenstone and Kearney. The icy conditions of the road made it impossibled to stop safely. My husband turned to see you jump the median in an effort to avoid hitting us from behind. Thank you again for your skill and attention. We regret that it was unsafe for us to turn around and follow you to where you pulled off the road to thank you personally and check on your well being after your skilled navigation of a very difficult situation.

They had me in and out in about 5 minutes. Very nice crew.

Very good service. Incredibly convenient.

Fedex lost a package that contained a computer, started a claim that took 3 weeks jumping through hoops to finally get a check. Then the check was only for $116.90. Not enough to cover computer. On top of that, the agent on the phone won’t hang up so I can do the survey at the end of the call. Dirty ball Fedex!!

Got my packages shipped on a Saturday with ease!

Great customer service, always have a smooth transaction!

Very rude staff. They took my package and throw it. If I had not put so much padding in the package the items would have been damaged and unusable.

The staff were fast and efficient at setting up account and shipping packages!

My package was sent last Thursday. Friday, I called and got someone in another countrys call center whom I couldnt understand and who didnt know what to do to help me. Saturday, I drove out to the Fedex store on Campbell, and they looked up the tracking number and said it was on a truck and would probably arrive between 3 and 5 PM. I was home on the porch sorting photos from 2:30-5 PM and it did not arrive.As I was cleaning up the porch, I spied a piece of paper on the ground down below. I went down to pick it up and it was the FEDEX notice that they had been there at 1:30 PM. It was taped to the screen door and blew off, apparently. Now, Im going to where it said the package would be at 8 AM Monday morning to retrieve it, if I can keep it from going out on the truck.

Always friendly and helpful staff, clean lobby

Super friendly and helped me out the best they could

They seem to know what theyre doing and do it well

Friendly front counter guy, fast easy pick up....

The man at the counter tried to send me to Strafford and then wouldnt give me the package because the first name was wrong. I even had government documents proving I lived at the address and I had the sender call them to let me pick up the package. All-in-all, I spent 2 hours there before I convinced them the package was mine. Every time they told me the requirements to get my package, I would met their demands, they would came their mind and refuse to give me the package again. Nor once were they friendly or apoligize after they determined I was right. I was calm with them, I learned it is apparently never good to be friendly. This is a sad excuse for a company.

Easy and fast way to ship. Workers are friendly and knowledgeable.

Driver calls if im not home....good business.

I dislike to go here to pick my stuff up but they are helpful in everyday thank you

Very helpful staff. Thanks.

Was slow service and way to expensive, plus it was a pain to find. should have gone somewhere else

Very fast service even though it was busy during the holiday rush.

Ive always received good fast service at this branch.

Great place. Use them all the time.

Always super friendly!

Service was excellent and employees are excited to help you

Very helpful and fast

Bad

Said that a notice had been left on my door or mailbox, there never had been. I had gave them my number so they could call me to see if I was home, they never used it so now I have no idea where my stuff is at since it says that it has been forwarded to some random location that no one will tell me.

Helped me print out a label which is something that Ive never done and they were helpful to me on a really bad day.

Said one thing did another not one for posting bad reviews but a fee went from 50 on phone to 85 in less than 10 min

Great staff...

VERY slow. Wouldnt recommend.

Very rude staff, I just asked if there was any way to guarantee that make package didnt get lost and they laughed at me.

Wonderful, helped us out!

Very nice and helpful staff

Good service.

Are helpful and fast.

Easy and good service

Clean, no waiting and the agent working was very helpful.

Quick Services

Very friendly staff.

Helpful and Courteous

Was friendly and fast

I paid extra to get my package but they delayed the package for one week.

The staff can be rude at times.

Quick service.

Always the best.

Its ok

Fast and easy

Friendly service

Very professional.

Good

👍🏼

Good

Ship it

Ordered an expensive item. We were home when the driver pulled up, sat for several minutes, then left without delivering my package but marked as delivered without ever leaving the truck. I have a ring security camera that recorded the entire thing. I cant get any help through their customer service line and when I have got in touch with someone they promise a callback but I have never received a call. If you allow your drivers to steal from your customers I think more people should be aware.