Stopped by with a question about a wiper blade. The employee was not interested in talking to me, was short, and when I said I dont understand he just looked at me and pointed towards the shelves. I usually have a good time experience with Advanced Auto but not this tjme
My battery was tested and replaced quickly and efficiently. I felt respected too. Aaron is the best!! Thank you for saving me from my surprise dead battery!
Lorenzo was awesome. His customer service is perfect and would highly recommend him to anyone. Very knowledgeable and friendly. Had me hooked up with a new battery in less than 20 mins. Thanks man!
Spencer was awesome. He was friendly and quick to locate the part by leading me along the aisle. Additionally I asked if he could show me how to replace the part and he walked with me to my car and actually figured out to replace the part. The evening temperature was about 32 F and I was thrilled. So grateful. Thank you, Spencer, and thank you, Advance Auto Parts.
Great service! Im a student at Penn State and my car battery died unexpectedly Saturday night. After jump starting my car Sunday morning I was able to go to Advanced Auto Care to purchase a new battery and a free installation! This helped me out so much and the workers were more than helpful assisting me. 10/10
The battery in my car didnt seem to be in great shape, so I brought it here to have it tested. Spencer tested the battery, confirmed it was failing, and replaced it, all within a reasonable amount of time. Friendly customer service and overall a great experience.
Advancev Auto gets the 4 stars but the few guys working that night do not. They seemed more worried about getting me out of the store and going home. I was talking to my girl and I asked the gentleman for a cabin air filter he sold me an air filter for the motor...but by the time I noticed it they had already closed and locked the doors so I had to wait two days to be able to go back and the part and get the correct one I needed. Glad those guys r working during these sometimes shaky ground we r all on. Could do them well to understand they have a job because of the customers coming in to the store
Very friendly staff and service. The man that helped me put my windshield wipers on my car, was helpful with questions that I had.
I love this auto parts store
The manager Colby was funny and super helpful
Took my vehicle here to get the battery replaced. The gentleman didnt even put the cover back on the battery, I had to do it myself back at home. I would not recommend this place if they cant even do something as simple as put the cover back on the battery I just paid $160 for.
My roommate used to work here so thats good.
Quite friendlyMany needed items were On SaleAble and eager to procure hard-to-find parts for my 2004 Chevy Blazer!!
The staff was very helpful and friendly.
The manager is very friendly and knowledgeable.
Stopped in to get some supplies to restore my hazy headlights. I picked out what I thought I needed but Im no grease monkey. The guy behind the counter told me to put most of the stuff back, told me what I really needed, and described the best technique to achieve the desired results. He even recommended a YouTube video. Really helpful. The store is well stocked for most of your automotive needs.
Chuck manages a great store and is very knowledgeable and helpful. Great service, great people! Thank you!!
A very clean store with great customer service and tons of selection.
Good guys. Helpful.
My friend has had issues with bug stains on her windshield and had some marks on her car that we couldn’t get off and so we stopped here and it was a very relieving experience!!! Chuck helped us out and even helped clean the marks and made the experience very easy!! We love Chuck!!
Knowledgeable, friendly quick service. Accurate part.
Always spot on.. Nice crew...
I walked in today (Sunday midday) and was helped immediately. An employee, Chuck, suggested multiple approaches to solving a mold issue in my car, and seemed happy to answer all of my questions. I was not pressured into buying anything, merely pointed toward options. Chuck even walked me out to my car to point out things I should look for in the problem vehicle left at home. I consider this superior service, thank you!
Some people working there act like they dont know what they are doing or just dont want to be bothered not all people are like that though
The manager Chuck went above and beyond to help us when we had car troubles while we were in town for a wedding. He helped us figure out what the problem was, recommend a shop that could do the work, and within a few hours we were good to go. Excellent customer service and knowledgeable people.
Doing some redneck body work on my ram, a lot has changed since the last time Ive done this. The guy that helped me was extremely helpful on getting my project started. All the associates were all the ball and seemed as equally competent on the items they sell, when it comes to product knowledge.
Great experience here this weekend! I needed to replace my windshield wiper and I was in and out in less than five minutes. The guy who helped me was super nice and quick. Will definitely come here again!
Nice place to leavenworth
Staff were very helpful in getting the exact part I needed and letting me make sure it was the right one before buying it. The whole process took less than 10 min and they were very nice as well.
Knowledgeable and professional. Always willing to help diagnose a problem.
Staff here is very helpful and prices are reasonable. I will continue to shop at this store.
A good place for your car needs. They have a wide variety items and parts for vehicles. They can order in items not in store. The staff is friendly and approachable. Being a woman, it is nice to go to a parts store that doesnt dismiss or treat you differently because of being a female talking about car stuff.
Great customer service and prices
Im from out of town. Advance Auto provided excellent speedy service. Quickly tested my battery, made recommendation and installed a new one. All inside 20 minutes. Im back on the road with no worries.
The counter person was rude and arrogant. He told me I should know my own parts and that it wasnt his job to know stuff about cars.
Great Experience! My battery died during a recent cold snap and I had to call AAA to get a jump start. I drove to Advance Auto Parts to test my battery and found out it was dead after only 7 months. Dave was behind the counter. He answered all of my questions and installed the battery despite the bitter cold. I highly recommend Advance to anyone who needs help maintaining their car this winter!
Needed my car battery to be tested since it seemed over be running low. Tech tested my battery, helped me pick out a new one compatible with my car, and provided free installation. He was friendly and answered any questions I had. In and out in 20 minutes.
My go-to auto parts store in town. Prices are good and the staff is generally pretty knowledgeable. Be aware that their store-brand tools and things are pretty junk quality. But if you need a hard-to-find part, theyre a good bet.
They had everything that I needed and were very helpful
Highly recommend getting a battery at Advance Auto!
Didnt have what I was looking for, but what I was looking for was a small engine gasket not an auto part. I mention this because the customer service agent really went out of their way to try to find something that would work for me. Truly excellent service
Convenient location. Friendly, knowledgeable staff.
Kind of in a desperate situation--from out of state, taking care of a new grandbaby, and my car battery is dead as a doornail! I have no other vehicle to jump start so that I can drive the 4 blocks to this store to buy a new battery. I called to see if anyone would be willing to take their break/lunch hour to bring and install a new battery (for which I would be willing to pay generously for their time!) The corporate answer: No, it has to be in our parking lot. Thanks, but this does NOT help me! What has happened to good old common sense and courtesy?
Great❗I needed a set of rear caliper pads for my car and they had them in stock -and- at the best price.
Great service, employees are very helpful. Often times have same exact products as walmart at a lower price; but sometimes vice-versa
Had to get a new wiper blade and Merlin, one of the staff here, helped me put it on my car -- thanks for the help and great service!
Ive been here atleast 5 times for auto parts and Ive never been disappointed. Parts are always an exact match and the prices are decent for the quality.
Great place... friendly knowledgeable staff
Very helpful and quick service. Ive never had a better battery change!
Clean.
Guys are friendly and easy to work with. They usually have what I want in stock or the next day. Would definitely recommend them.
Great service, great advice and Im able to order parts quickly and replace them on site.
Always polite, friendly, and helpful. Put in new batteries fast and for free with battery purchase.
The staff was a bit slow, and I had to wait about 10 minutes to check out, but otherwise great!
Just started working here and I like it. Good bunch of guys working with what we have so plz be patient...People need to know that this plAce isnt where u come if you need your car fixed. This is the place you come when you need your car fixed and you know whats wrong with your vehicle. We supply the parts you would need AFTER you determine whats wrong with it. We have 2 diagnostic machines that can tell u if your battery, alternator and starter needs replaced. We have another mAchine that taps into your vehicle computer system and gets the code on your vehicle computer system of what that computer system deems faulty with your vehicle. These are very specific diagnostic tools to which you should be able to determin if these tools can be useful to u or not.
Great people. Everything you need. Great prices
Goid place. They installed my new wipers too.
Prices are pretty good but they are not very knowledgeable. A Firebird is not a Ford
These guys are always nice and ready to help. Remembering you get what you pay for. Cheap parts at cheap prices.
Terry at the counter knows his stuff and is very friendly
Clay was very helpful and knowledgeable. Thanks.
Had the parts I needed and orders the few that I didnt. Great friendly service
Very friendly, professional, and helpful staff. He took the time to make sure I was getting the right product.
Customer service was good for the most part. You just need to make sure they know what theyre talking about.
The employee had a great attitude and was very helpful.
Good prices, employees very helpful.
Good service. I go here for all my auto parts because they are the cheapest around.
Very nice customer service and good selection of items.
Good, knowledgeable people who helped me well.
Wanted $5.99 for a car key battery, which is $1.75 at Walmart.
They wanted a $50 deposit so I could borrow a $3 allen wrench for 10 minutes. Ill go anywhere else from now on.
The staff are always very helpful, knowledgeable and responsive.
One stop shop for everything auto. So helpful!
Good service fair price
The employees here always go above and beyond to help!
Very helpful counter personnel.
Great people, very helpful
Friendly service. The parts I needed arrived within a day.
They installed a battery for me right in the parking lot. No appointment was needed!
They had what I needed.
Clay is the man who always has what you need
Friendly staff, very knowledgable and helpful.
They had all the parts I needed in stock - including a tone ring.
Were honest to a fault with my daughter..
Great customer service
Always helpful. Parts and advice.
Everything is here, thought, some stuff is slightly more expensive than elsewhere.
Convenient, easy to find autoparts
Great staff
Good parts at a great price
Always hasthe tools and parts neeeded
Auto parts 🚧🎶
Never have anything I need
Great staff
Very helpful and prompt
Nice and knowledgeable
Helpful staff