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Highly recommended. This company offers great quality product and great customer service. response time are amazing, and dispatch time was amazing as well. Thank you!
Great Product. Perfect FitBought end link bushings based on the pictures and description provided by the Suspension.com website. Perfect fit for my 2004 Toyota Land Cruiser. Would definitely do business with these folks again.
These folks make the best products! and their Customer Service is amazing. You cant find a better company for your suspension needs! Thank you!!
Awesome experience! Told them what I had...and they gave me exactly what I needed the first time...fast shipping, no issues and no headaches.Will be talking with these fine people again on the next project.Thanks again!
Amazing service, super helpful and accurate! Gave me all the right part numbers and correct parts! These guys are the best. I worked with Stuart and he was super helpful and professional. Best online customer service Iβve ever received!
Horrible experience. I ordered a $600 steering rebuild kit 3-4 weeks ago; the original shipment came in 3 separate boxes. I received two of the 3 which had 2 of the 10 parts and the other was lost by UPS (granted this isnt there fault) then I had to fight them to send me new parts while I wait because my steering system is too dangerous to drive so I am stuck without them. Fast forward, I get them to send me new parts got those today( 3-4 weeks later, lost track) only received 4 of the remaining 8. JOY. Not to mention one of the parts is out of stock now and they dont have a timeline of when it will return. I am not one to ask for much but you think someone would try to remedy the situation but nothing so far. I guessI will just hope I dont have anywhere to go for the next 3-4 weeks and hope I get my $600 rebuild in... HORRIBLE EXPERIENCE.I will say the lady I talked to about my issues has attempted to be as helpful as possible but she can only do so much. She is the only reason I would even given them one star...
Start to finish the entire online chat inquiry, discussion, and purchase transaction was completed in less than 5 minutes. Thank you! Keep up the good work.
These guys, and girls are the best. Part went bad and they didnt hesitate to replace. UPS messed the whole delivery part of it up but then they sent out another to me. I highly recommend Diverse Suspension, quality parts and excellent customer service.
Suspension bushing made easy. Tammy was fast accurate and helpful. I found the parts I needed very glad i sent a email,.Wow fast and helpful customer service in this mediocre world of ours, could things be changing for the better? Ill buy again price is right and shipping was under $5 bucks.
I work with Tammy, I wasnt sure of my parts, so she gave me the name and the Goru and phone number, they gave me all the parts perfectly and very professional, I call Tammy back ordered all the parts ..she went above and beyond her Call of Duty, fantastic Employee ..very intelligent, articulate, and helpful... appreciate all the .. After parts were delivered she did a follow up call the next day to make sure I was satisfied .. made ordering online very easy for a simple country boy like myself... Thank you for the help Tammy PS somebody give that woman a raise
While welding in a new floor on my 1969 Nova, the drivers side rear body mount bushing caught fire. I had previously replaced all of the body mount bushings with a kit from Energy Suspensions.I was happy to learn that I could replace the single damaged bushing rather than an entire set.I was further pleased with the speedy and professional service I was given by Diverse Suspension Technologies.
Great place to work!(:
Professional, and very knowledgable. Helped me when one else could. Absolute 5 star rating
Amazing experience and their customer service is the best!! Edwin and Amanda went the extra mile to make sure I received the correct parts, due to USPS losing the first order.It was so refreshing to talk to a live person and receive daily communication updates via email. All the other companies out there make you jump through 10 phone prompts and then you need to leave a voice message.If you are looking for excellent customer service, quality parts and a great shopping experience, these are your people!David
Amazing experience dealing with this company. They went above and beyond to correct a mistake made bu myself. Look no further for a company that will not leave you out in the dark .
I used the live chat today and was looking for some parts Stuart was a huge help and taught me something I did not know. He was very polite about it and went above and beyond helping me.
Amazing staff that was gave a personal touch to my order. They went beyond what was required in order to help me order new super pro lower control arms for my VW alltrack.The staff and the product were both amazing. This is where you should order.
Ordered front lower control arms for my car in August. Was contacted almost immediately to be told that they were on back order and was given the choice to wait for them or be issued a refund. I chose to wait, but asked for an ETA on when the parts would be available. There wasnt one. Contacted them a second time and was told there was still no ETA. It has been over a month and they still cant even tell me when the parts will be available. Going for a refund now. Communication and the customer care part were fine - no complaints there. But I cant understand selling something you dont have and then not being able to tell someone when they can have it. The best part is that I can still go on their website and order them. They havent marked them as out of stock. Thats ridiculous.
The fokes at DST are great! I had ordered the wrong sized sway bar bushings, totally my mistake, so I emailed them, they sent me a return number, I sent the parts back, they refunded my money with no questions asked! They even sent a follow up email to see if they could help me with anything else! Very great customer service!! Will buy from again! Thank you DST!!
Great customer service, great parts . we are very happy with our purchase . they are still working great and its been about a year, will buy from them again, thank you
Order #403100 - I just love it when a plan comes together. Using my wifes e-mail account & want to express my gratitude...Ordered over $950.00 of front end parts for my 2004 Yukon. Parts arrived within two days but the scary part is will they Fit? Installed all parts; Upper & Lower Control arms (both sides) tie rods, idler arm, center link, sway bar kits & bushings - ALL FIT as advertized - Truck Rides Smooth - Thanks Ed & Crew for all your help. Great Service!!! Dave
Outstanding customer service and support, Excellent quality parts and shipping. Highly recommended. Thank you
I got everything that was said on the description. I bought it for a JDM WRX and it works great. I strongly recommend them to anyone thats is doing suspension work.
Very nice staff, received exactly the parts I needed MOOG upper control arms), and they have held up extremely well, even with a three-year warranty.
The customer service is excellent!We order a part that did not fit properly and their customer service was awesome dealing with the issue.
I will give these guys the full 5 Stars. Priced right, name brand quality product. and here before I could believe it. Bill K. Waxahachie Texas
Item description was described as Pads plural they sent one of two needed. Inner package was cut open so I can only assume one was removed.Update.Thank you for doing your best to rectify this problem.im OK with the final outcome its unfortunate though that this all happened over a $10 part
Thanks, Ed, to to you and the entire team at Diverse Suspension Technology for the great customer service but, also, great polyurethane sway bar bushing products from Prothane and SuperPro.I just had the bushings I had purchased from you installed over this weekend passed---went down on California HWY #1 down the our coast. ---Man, my 2005 Pacifica handles like a sports car! As I mentioned, due to the better rigidity of the bushings, Big O Tires recommended a wheel alignment to match the toe-in, camber, etc. settings.WHAT A DIFFERENCE! You guys---ROCK!!!I love the handling with my vehicle!Once, again I give you folks-100% for all your efforts and service! Thanks, once again!Louis N. Petropoulos, Customer
Fast shipping on their part had a error with usps 2nd day delivery but the company contacted usps and got it to me the next day and a refund for the shipping excellent customer service will order through them again!
I have to say Brit in customer service turned my experience with this company from horrible to great. I didnt read the terms of my purchase and ended up in a tight spot owing almost half of what I paid for the part in shipping trying to return them. When I explained my situation to an agent to my dismay I still had to pay for return shipping and expedited shipping. As soon as Brit caught wind of my situation he was more than helpful. He took care of me as a person not just a sales order number, even though they where loosing the sale. I will not only always buy my parts from these guy but I will be telling all my mechanic friends about them as well. Great job guys, way to put your customers above your profit line. Very well done.
Ordered a pair of Moog upper control arms for my 2013 Chevy 3500HD yesterday afternoon with 2-3 business day shipping.They arrived today at my home just north of San Antonio,Tx.I installed them and could not be happier knowing that I will be back on the road hauling loads tomorrow.Will definitely be ordering from yall in the future.Thanks.
Im a bit biased, but I feel like these folks give much better customer service than most online options.
Everything as said at a great price!
Thank You for the great service and support!
Excellent service and follow up.
They changed the shipping for me to come straight from the manufacturer to me. Saved me days of having this Bus torn down and in my shop so the customer (me) could use it this weekend. Yea... thanks Suspension.com
I have the type of car I want to buy Civic 2000Energy Suspension 16.18110 HyperFlex Master Kit Honda Civic 96-00Does this product . There are all different bushings or I want all the bushings
Excellent customer service