My dad and I were traveling out of state when he suddenly needed to purchase new tires. We bought tires, but then needed an alignment before we could get back on the road. We contacted Rad Air and they got us in immediately and completed the alignment. They even helped us out with transportation so we could go get something to eat while they did the alignment. Excellent customer service, great service on the car, and overall friendly and wonderful service. I highly recommend this business establishment.
Both the manager & technician thoroughly explained my situation and the recommended replacement parts necessary to keep my vehicle safe. Loaner car was available to run a quick errand while I waited. That’s above and beyond my expectations!
Quick service done in less than an hour. Showed paper illustration of alignment results. Friendly and courteous. Alerted me of better discount available. The waiting area is large and comfortable, good for Covid spacing. Bag of cookies and thank you for your business note on way out. Will use Mikes car care shop again..
We first brought our vehicle to Mike at Rad Air for a “second opinion” in 2020…and have not gone anywhere else since then! Mike and his team are very professional, and very honest in the work that needs to be done. Rad Air does a great job of explaining not only the problem, but providing potential solutions. They let you know that “this doesn’t need fixed now, but will down the road”. It’s a no-pressure environment! Great people, great work, and fair prices!
Mike & his team were very professional and got my car in and out in a timely fashion. Mike explained what was wrong and all the costs & steps involved in the repairs. My car 🚗 is now back on the road and running great 👍! I highly recommend Rad Air Strongsville. Very friendly people & professional service.
There is a repair shop thats a national chain here that treats women like dumb money bags. NOT RADAIR! They explained every step. Took me under the car. Gave me updates. And gave me a loaner because it took two days. I owe my girlfriend flowers who recommended them and told me the same thing. Thank you Dan I will be back!
Great place. Mike is knowledgeable and thorough in his suggestions. I learned enough to avoid more repairs. They’re a great and better alternative to the dealerships.
I am very pleased with Rad Air! Mike and his team did a fantastic job on my car. They addressed the problem, was fast fixing it and had a reasonable repair price! I am definitely making them my go to repair shop for all of my vehicle repair needs!
RadAir of Strongsville is awesome. Everyone is very helpful and honest. Mike listened to my concern and gave me a time for drop-off, called me with updates and had my car back to me in a couple hours. My whole family has been going to RadAir and I will continue to use their services for all of my car care needs! Thank you!
Im glad I found a place with honest mechanics. I would recommend them to my friends and family. Thanks guys!
I liked that the work was done in timely manner. The work was explained well and in courteous manner. I appreciated that i was given loaner car while work was done.
Very nice, and absolutely a clean space, the bathroom was definitely the best clean public space I’ve entered, not even my Mercedes Benz service department is that clean, impressive.
Mike made me feel very confident that the work performed was necessary and done well.
I was in and out of the shop in record time and everyone that works there is incredibly patient and so generous!!
After breaking down a day after a holiday weekend we were very fortunate that Rad Air was available and able to get to my car to get us back on the road. I totally understand that things were backed up and was pleased that they got to it, however I did feel quite anxious the whole day not knowing how it was going or if it would be done, which is kind of frustrating when displaced from my travel plans and uncertain about lodging etc.
Mike helped me out with my alignment and also got me 15% off through Costco. I will be back for sure with very speedy service and great prices. Thanks, Rad Air; keep up the quality service with a great price!
Great bosses. Seem knowledgeable. Getting my AC diagnosed and fixed reasonably priced. Tires next on the list.
Will definitely continue to work with Mike and the staff!! They did great work on my car and it’s running as good as it ever has. Great experience overall.
Scheduled our appointment quicky. Friendly greeting when we walked in and comfortable seating area for us while we waited. Printout of work done and calibrations on wheel alignment listed before and after alignment. Job done under estimated time. Would use again and recommend the Strongsville Rad Air.
Schedule an appointment. They cant do same day drop-ins. Other than that, fair prices and good team.
One of the best experiences Ive ever had having work done to my vehicle, I am very particular about who works on my vehicles, Dan was very friendly and knowledgeable and explained the issues I had with my car and what they were going to do to correct them, I will definitely use Rad Air in the future and will recommend them to my friends.
Mike and the team at Rad Air Strongsville are always terrific. Its nice to be able to find a local shop that you can trust.
They can fix just about anything and my 2015 Cruze was doomed with coolant system mysteries Thanks GM engineers lol. An even bigger thanks to they guys at RADAIR Strongsville fir all their halo and honest service!
My husband’s work van that he relies on daily got a flat, they fit him in quickly and were very prompt with the repair. Would 100% recommend.
Im pleased with the service I received from RadAir Car Care and Tire Center. The ease of scheduling an appointment was apparent, the front counter personnel were courteous and my repair was done in a timely fashion. The day my car was fixed I noticed how busy the staff seemed to be, and I had no trouble getting my car repaired and back home within a few hours. I would recommend RadAir to anyone seeking a sensible car repair experience.
Mike and his staff did an outstanding job!
Very good service I definitely recommended
They provide an amazing service each and every time!
Mike and his team were great. I came in for a tire leak and questionable leaks on other tires. Got set up with a new set and an alignment. Car feels great.
The owner (Mike) was nice, the prices were not cheap but not overly expensive, and the quality of work seemed good.The reason I only gave 2 stars is because the woman at the front counter randomly asked if I lived in a trailer park, which I thought was really rude.I probably wouldn’t come back if I didn’t have the warranties they offered.
The prices are a little steep but the work is great and the people are friendly. Best place Ive taken my car in the area.
Was greeted warmly and addl services needed were explained thoroughly. Will definitely return.
Update8-22 my first experience was not a bad one as the second half of this review says however my second experience was absolutely horrible long story short I went to get new tires because that is what they suggested I do approximately 2 to 3 weeks after getting the new tires the back one kept going almost flat I was having to fill it every day at this point I called took it in they said it was a bad valve and it would have to be replaced again for $100 well I didnt have the money so I didnt do it now the front tire is doing the exact same thing bad valve also? Ive had two mechanics tell me that this should have been caught when they did the tires they want me to come in and pay $200 approximately to fix a problem that shouldnt have even occurred and and to add insult to injury they werent very nice about it either
The work was done well and is a reasonable amount of time....the prices were also fair. Will be back
Excellent service! Got a complicated brake issue fixed within a single day for a fair price. Definitely would recommend to a friend 👍
This place is great, very nice and professional. I was in and out in an hour. Highly recommend
I have been going to Rad Air for over 7 years and have had nothing but the best service, honest people and fair prices. Mike and Dan are always fabulous and accommodating..not to mention they have fixed everything from my 20 year old bmw to my 1 year old Armada. Thank you guys!!!!!
Just good people. I would absolutely recommend.
Mike and everyone at rad air are very professional and have always done a great job on both of our cars !!I highly recommend them for any type of service you need on your carBrent Collins
Never had a better experience with car repairs. They were friendly beyond standard convention, knowledgeable and pricing was lower than other shops in the area. Other shops gave me attitude about trying to bring my car in it seemed. Mike made me feel like I was being taken care of. They will continue to get any business I have.
Mike and his team from Rad Air Strongsville have nailed down the customer experience! I can’t speak highly enough of the ‘extras’ they do to go above and beyond standard customer service. The email and text check-ins, the thank you notes, the friendly interactions, how accommodating they are, the cookies when you pick up your car...all little details that go a long way! They are trustworthy and always upfront when it comes to repairs/service - I fully trust them with my car. Definitely recommend!
Winter storm and need to get new tires. They didnt have the ones I need it but they got me a spare car while they were looking for the tires. I keep up with my day and got my new tires installed. Great service!
I am new to Strongsville and brought my car to Rad Air after it failed the echeck since the check engine light was on. Mike and Dan at RadAir did a great job diagnosing my car and fixing the problems in my car. They had it ready quick. They were wonderful to work with and I was glad to be back on the road. Passed the echeck today and updated my plates. It’s hard for me to find an auto mechanic I trust. I will be returning to RadAir.
Had a tire blow on the highway. Had to stop by town on my way to NY. Stopped by rad air and although they did not have the correct tire in stores they were able to get it within a few hours. Due to me being in a rush, they suggested several other stores in the area to get a quicker fix, which I was able to get.Amazing help and extremely thankful for the service and advice!!
I Emailed them about my brakes on a early Friday morning and they replied same day early morning and were able to get me back on the road the same day.. this place is very reliable honest fair. This is what how business should run. My new go to place for any repairs.
Ive been using this location since 2015 - nearly 100,000 miles ago - when I tired of paying dealership prices. Mike never fails to accommodate me with a loaner and reasonably-priced, timely, professional work. When I cant do the job myself, I call Mike.
We took our car in today for an overall inspection. Mike and Dan took very good care of us. They both worked together to get us in quickly-so that we could have it inspected before making decision to buy. Their team spent a lot of time checking over the vehicle and went into great detail regarding their findings! The lobby was clean and very accommodating for myself and a baby. They all did a great job and I highly recommend!
These guys do great work, theyve always taken great care of my truck when its in for service. All work is done professionally and in a timely matter. Thanks again!
Absolutely superb!!! Walked in with an oil change emergency because I didn’t realize I was on 1%. The team was able to get my car in right away and have me back on the road within 25 minutes. The gentlemen was so kind when ringing me out, he applied their mailer coupon to my invoice. It was very much appreciated! They even give you a bag of cookies as a thank you when you’re leaving :) Highly recommend them! I will definitely be coming back here.
Dan Wille is the manager at the Strongsville location and I trust him completely. I also trust that he has faith in his team and truststhe crew that works there. I have never had a problem.Thank YouRobin Marando
Radair Strongsville has always taken great care of our automotive maintenance needs. Theyre professional, job is done right and priced better than the dealers. Thanks Mike and Dan!
Dan and the staff were great & very professional. It was my first experience with Rad Air and I will be back!
My blower motor went out on the way to work and Rad Air was able to complete the work before my shift ended! They even gave me a loaner vehicle so I could get to/from work. I appreciate the quick turnaround and courtesy!
Mike was helpful and made sure all of the work was done promptly. The Shop was neat and clean.
Staff were friendly, my car looked great when it was done! Highly recommend!
Did a clean and efficient job. Have some ancilliary charges that raise their sale prices such as oil disposal and shop supplies, corny add ons that raise prices and profit, but overall professionalism.
The staff was really nice. My car was in and out with the expected time. They did a breakdown of my wheel alignment analysis, it was detailed and explained very well. The cost wasnt bad either
I had a great experience with Mike and his team. I needed an alignment on an AWD car. Mike got me scheduled for an appointment quickly, the price was half of what a dealer would charge, and I was out the door in an hour. I would definitely recommend checking them out for service and maintenance.
Dan from Rad Air got me in on a Saturday when I was nearly certain that my starter was failing. He was very professional, kind, and thoroughly explained everything. When he called with my estimate, my starter was actually ok from everything that the staff could find, but my battery was shot! They saved me money by being honest, something that I’m always concerned about when going into a new service station. They have definitely gained a customer and I will tell everyone I know that Rad Air Strongsville is a dependable shop with comparable pricing. Thank you!
I will never go anywhere else for my car! Rad Air did a great job all while being extremely helpful and kind. Their shop lobby was very clean and during this pandemic they’re making sure to have hand sanitizer and Lysol spray to ensure safety for their customers- which I also appreciated. Mike and Dan you’re the best! Thank you!
Extremely friendly, professional and reliable service. Mike and his team always greet my family with a smile and never do anything with out a full explanation of what they recommend. They always provide options and suggestions rather than fear tactic selling. I trust them with all of my vehicles and highly recommend them to anyone who needs quality work at a fair price.
My Cadillac has been driving me crazy, she feel like she was stalling and the brakes were always acting like I was in a slide. I called A Cadillac dealership and told them what was going on and they acted like they’ve never heard of such a thing. Dealing w Mike and Dan at Rad Air was very different, they knew immediately what the problem was and had it fixed and my car back to me in 5 hours. She feels perfect once again. I’ll be recommending these guys in the future🙂🙂🙂🙂🙂
Never ever do business with this scumbag .Brought a condenser in for repair needs adaptor to make high pressure line screw on again was stripped and had to heat off . The owner said because I brought it in 3 weeks ago and didnt come back to pick up they scrapped it nor will he pay for it nor did he do business with me. He refused to compensate for loss and told me he wont pay.
We brought our 2014 Camry in. This was our first experience with this location. Mike went out of his way to get me in when it was convenient for me and went above and beyond to make sure the repairs were completed, completed on time and that I stayed fully informed. Even when I had questions after leaving he made me a priority. As a former mechanic I can tell you they ate trustworthy, reliable, and most of all of high quality. Highly recommended.
Had 2 oxygen sensors replaced on my 2016 Nissan. Quick service, friendly, knowledgeable office staff (Mike). Had a loaner car for 2 days while repair was made. Facility is clean and welcoming.
Worked with my extended warranty companys requirements. Very personable staff. Communicated well. Enjoyed doing business with them.
Great work, and fast service. Better an cheaper than dealership
Excellent car care. They explained what they thought my car needed, but inspected first and then told me what I would need. Great service. Reasonable prices. Would refer to family and friends.
Had coupon for Synthetic Oil Change. They had all info on car. After putting it up on lift they tell me that my oil is another extra charge. Would have been helpful information when they took all the vehicle info prior to my appt. They found a nail in a tire that I told them had been leaking. He quotes me over $30 to patch it. I pull up NTB site with the price being over $10 cheaper for exact same service. Needless to say took my car back and got tire repaired for the considerably cheaper price. Never going back there. Get your price quote before they take your car in!!
RIP OFF !!! MIKE IS NOT NICE HAD ATTITUDE AND TREATED ME RUDLEYBeing a local wanting to support local business I took it to rad air instead of my normal mechanicCame in To get my car checked out for a engine light. And was told if the issue I was having was a simple diagnosis then I wouldn’t be charged for a diagnosis.Had major transmission problems that were read on codes and had to pay 109$ for a diagnosis that HE KNOWS NO ONE would fix.
Very helpful and quick turn around replacing my exhaust 2 days before the holidays. Was able to utilize a loaner car they had. Very convenient. Very professional service and recommend for service.
Service was great and in a timely manner. I thought I needed new brakes but was told they were still good. They serviced my callipers for a fraction of a brake job. Will definitely go back when service is needed again.
I started hearing a strange sound on my way to work, and Rad-Air was the closest place I could take my car. They were able to take a look at my car and repair it that day (within 4-5 hrs), and even let me use a loaner car for free so I could get to work while they were working on the car. They also offered an oil change while they were working since they saw I was overdue, which saved me an extra trip to another place and time. My total cost was under $100 which was fairly priced, and much less than I feared... Im overall very happy with my experience here!
The manager (Mike) has built a positive relationship with me. He’s make an effort to grow our relationship and provide a consistently good experience when I come in. I feel comfortable talking with Mike and asking questions to understand any issues with my vehicle.
If you want your car done and done correctly with long lasting performance this is the only shop to go to. Great service and great people. Thanks again for fixing up my ford!!
Excellent service and very honest. Doesnt try to sell you things you dont need. I will be a customer for life. Love the cookies.
The staff was exceptional, prices good. The work on my car was done on time and expertly.I would highly recommend their services!
I needed repairs on my Taurus, so I brought it in to Rad air. Ive used Rad Air for all my carissues . Theyve always been reasonable and that means so much to me. Plus another national repair shop tried to take advantage of me I believe because they thought that I was a women and didnt know anything about cars so they tried to take advantage of me. Mike was honest from the beginning and its all about trust with me now I wouldnt take my car anywhere else
Ive been going to RadAir for a little over 20 years. Their customer service is to notch. When it comes to the service, they are up front about what needs to be done and work with you to get the best deal for you.The mechanics are thorough and professional and theyre will is in. I highly recommend RadAir!
In for an Emergency tire fix, they helped get me in easily. Found I also needed break pads and they took care of that too. Friendly staff, excellent service, applied a discount for me - will be back for future work!
Great experience here! Mike was very prompt with communication, helpful, and did a great job fixing my AC.
Had new tires balanced and front alignment,rides like a new car,awesome service
The mechanics here were very helpful fixed my car and did so in a reasonable price. That I would expect from any business, and would not have prompted me to write such a review. What was surprising and very welcomed was there additional considerations for my mobility issues and Oxygen dependence. They had a employee come out and jump start my car, leave the rental here, while he drove my car back to the service area and then all I had to do was go pick up the car when it was finished and return the rental. In addition when I went to pick up my car they allowed me to do most of the transaction within the rental or in my car and helped me into my car. All I can say is these folks mothers should be very proud of them, they truly were very helpful to me today.
It has been a few years now that I have been taking my cars to this place. So far so good. They do the job and if it does not suit me they make a right. I liked the fact also that they always have a rental car for me to use while I am getting my car Serviced
Very attentive staff. Received estimate and answers quickly. Very thorough to the end. Highly recommend.
Great place to go for car care. They were friendly, timely and reasonable.I was able to wait for my service in a very comfortable waiting room.They were willing to give me a free loaner if I didn’t want to wait !Will recommend them to anyone needing service .
Great, quick service, fair pricing and very friendly staff. Dan and Mike were extremely helpful and got me in immediately. This will definitely be my go to for all future maintenance. Keep up the good work!
The place was very clean and welcoming! The staff was so friendly and polite. They were helpful and they explained anything my car needed before they did it. I can’t say enough positive stuff about my experience. Thank you
The manager of the Strongsville Rad Air did not give me all the information on the cost of the repairs on my vehicle. What I thought was going to be a $200 and some bill turned into a $400 bill. I was in shock because Mike had quoted me $200. I was so upset that I was crying and the manager Mike did nothing to calm me. The head mechanic worked with me and we resolved the problem. I recommend the mechanic Dan but not the manager Mike. Mike will lead you to believe one thing and do another,and then surprise you with a hefty bill.
Stopped by unscheduled for a tire balance. Mike worked me right in and I was on my way in 30 minutes. Great job. Great, friendly people.
The head tech Dale was really nice and knowledgeable, enjoyed talking with him, I know I have a classic car and they did a really good job, but I just felt the price was a little bit higher than I expected,
Excellent customer service! Mike and his crew work quickly, efficiently and priced reasonable. They even helped me out with a loaner vehicle for the day while mine was being worked on. Highly recommend.
Mike and the staff at Rad Air do a very thorough job with any car that Ive brought to them since opening. Keep up the quality work!
I don’t trust anyone except Rad Air when it comes to my car. My requirements are: fix what I need, don’t try to convince me to complete other repairs that aren’t needed and don’t inflate the prices. Mike and the team at Rad Air are honest and fair. In addition, they always ask if I need a loaner, which is very convenient. 👍🏽
Rad Air was great at getting our cars A/C serviced. They completed the repair on time & within the estimated costs. Were very cool now!
Great experience, will definitely use then again.
Good, honest work done. Mike was very helpful!
Had a tire alignment over the weekend, and service was fast, friendly and complete. I would recommend this place for auto work.
Great people and wow what a great place and service, thank you team!!