Service on my ATS Cadillac was performed quickly with care and precision. The Owner, Audi, was professional, kind and considerate of my concerns and actually listened. Pricing for services rendered was extremely reasonable. What more could one ask for? I will definitely return.
Beware when using Groupon for an oil change. It wont say anywhere theres a $10 disposal fee then theyll tell you in person when you get there and act like you were supposed to know knowing full well youre probably going to get it anyway. They call that a bait and switch.
Awesome customer service and they get you out quick!!!! I called the shop for a same day oil change appointment and they were able to accommodate me. The manager is extremely kind and informative. It took 30 minutes or less to complete the work. Im looking forward to patronizing this business establishment again soon.
It was an overall pleasant experience. Audi was the person that helped me with my inspection and oil change. My vehicle didnt pass but he was full of good useful advice and he also spent some time trying to help me resolve my vehicles issues. I would definitely recommend!!!
Fast service done right and let me know if there are any more issues great prices
I found this place through Groupon and I couldn’t be happier. Oil change and state inspection done in 10 minutes or less.Also, any major issues fixed same day. I had my CRV struts replaced for a very reasonable price. Highly recommend this shop for any car repair issues in the Sugarland area!
Owner was great, was in and out for my inspection
Really nice shop with good service I appreciate you all guys.
I have been using this shop for about 2 years and glad I have found it.This shop always treats me and anyone I have referred to them with respect and fair and honest pricing. They will stand behind thier work.No upselling of unneeded services. Quick and accurate diagnosis of issues. They will recommend and/or make you aware of upcoming needed maintenance or repairs with no hard selling.Would definitely recommend Audi (owner) and his shop for your automotive needs.I have multiple vehicles that I trust to bring to this shop for service.It is hard to find a good honest car repair shop and you cant go wrong here.
I have been here several times and every time I receive the best of service and highly recommend them. In fact I m coming tomorrow. C u ll
Wifey and I always come for our car needs. Great customer service. They really care about their customers. I recommend
Friendly staff clean shop fast oil change and state inspection .. they beat any prices around town and they do all type mechanic work one stop for all auto need I really recommend them .
Great friendly fast service I will definitely go back for car service great price. Will definitely recommend his shop to friends and family👍👍👍
I found these guys as quite expensive. Shop around.
Great place especially for women they did not try to take advantage of me as a woman or upsell service that I didnt need. Priced repairs so I could afford it. Would recommend them to everyone. Great service, friendly and professional attitude. I will go back anytime I need anything! They helped me more than they know.
The guy from there was super nice and patient when we had to get our insurance info faxed because I misplaced it. Even went the extra mile to make us fresh coffee then mix the creamer because I have no clue how to actually make coffee. Service was fast and prices were great. Absolutely no complaints. We will be back with our other vehicles.
I really recommend this place
Great service!! Called the same day for an appointment and they had me in and out with an inspection and oil change. Would definitely return again. Above average waiting area and service. Don’t let the outside fool you.
I absolutely love the service I received here. The tech was friendly and informative and the service was done quick! I recommend everyone to use Florence for their oil change needs!
I had a car towed and was in a hurry, these guys are son considerate in prices and give best services. It’s great to have a good honest auto-shop in the neighborhood. Try it.
Have been to this shop 4 times now and every time I have received excellent Service! I am so happy to find a reliable, Honest, and affordable shop in Sugarland! 10/10 would recommend!
Very Knowledgeable about my Honda Pilot and very fast service
Pretty good folks here, and the prices are great! Had a little miscommunication about one repair, but they got it straightened right out for me, PLUS helped me out on some brake pads I needed pretty badly.Ill be back.
Good service
We took our two cars to Florance on Saturday morning and were very satisfied with the service they provided. It was quick and on point. They were informative with the diagnosis of the problems and solutions.
3 times visited Florance Automotive for 3 regular services, each time service quality keep falling down to bottom worst by 2 shop owners. Mechanics work there were OK or average. - Remember - Dont take your own risks to ask any of 2 shop owners there for doing any type of services to damage your vehicle, owners there are not skillful and no knowledge for doing any car services. They may damaged your vehicle bottom frame because lifting up with Wrong support 4 points. They could make your vehicle leaking oil after simple oil service because put back oil pan plug Incorrectly, then refused to fix their problems and made up any excuses and stories to cover up their mistakes. Even one of shop owners rudely forced customer to out of their repair shop without repair fixed. !!! Stay Away, No More Trouble !!!
Great service!! Searched all around and Max gave me an unbeatable price!! Thanks to Florence Auto repair I am driving again!!
Amazing service and affordable prices, the owner (audi) is very helpful and nice!! I recommend this place 100%
The best of the best mechanic shop in town
You can count on them to fix your car efficiently and affordably. They also treat you like family, my boy loves them! Thanks again guys!
HORRIBLE MECHANICS!!!! INCOMPETENT AND SCAMMERS!!!! They claimed they fixed my car when the check engine light came on..they promise a 3 month warranty on the issue that they have fixed. My check engine light came on 1 day after they supposedly fixed my car, and they will not honor their promise to fix the issue I paid them $500 to fix. These people as simply FRAUDULENT and I would stay away.
Max and the team far exceeded my expectations when it came to honesty, fairness and reasonable pricing. For quality service and more, you need to call these guys today.
Great services good prices. I recommend this shop for people who live at the area
Good customer service, work done on time, friendly staff I spoke to Zach a very nice guy, I highly recommend the place.
Great service and fantastic deals on oil change and inspection.
Great prices and great service.Thanks
I wouldnt recommend it to anybody ever!
Very good place Erik is very friendly