This establishment is getting worse by the days all the money that someone spent in their store hair and weave and all I wanted was just one shower cap, to purchase one with three bundles was $2.99 but he opened up the pack and decided to charge me $1.49 for 1/3 of it which is just stupid when customer service should just consist of giving a customer just one shower cap with all the money that I spent in there, I even asked if I could get the it for a $1 and he said no this is not the first time with this store but this is my last time shopping there! They give who they want deals and discounts but to be honest everyone should matter and get the same treatment!!!
First of all I love this hair store this is definitely my new favorite beauty supply store.. They have so so soo many great wig options for me to chose from.. I just love them
I dont shop at this beauty supply store often. But when I do its always a pleasure. They offer to assist without me asking and products are always in stock reasonable prices.
They always have what I need!😁
Always packed with hair care needs. Their staff is very friendly and helpful
1st time ever I was NOT Satisfied with the customer service here. Im not sure if its under new management or whats the deal. There was a total of 9 people in the store waiting to be served & 6 of us needed Assistance. There was only 2 gentleman in this whole store which is usually swerming with employees, & neither one of them offered Assistance even after being asked multiple times. I tried to sit & wait but after 20 mins. I left along with 3 other Patrons. Im very disappointed.
Helpful Employees! Was able to get everything I went to get!
Love this place they have every thing and they are pleasant ppl
My daughter loves it so it makes me happy 😁
As a male I went in there looking for something kind of off the wall. Found it for much better price than you could online. Staff was friendly and courteous.
I was looking for a particular brand and style of hair. I saw pictures of the inside of this store online and stopped by. They had everything that I needed and more! I was very impressed! I will definitely shop here again.
Went to get one item and they were out but I have to say a nice lady recommended something to replace and I have to say I was very pleased
Kind people felt bad but no refund or exchange. I will try product in different formula. Give them one more chance. If that is a bust will not be able to buy from them. I cannot waste money. Very nice employees and owners.
Such a wide variety of hair brands. They pretty much carry everything. Friendly staffKeep up the good work
Love the atmosphere and the feeling that Im not being watched everytime I come in
Always the best hair store always take care of their customers 👍👍👍👍👍👍❤️❤️😊❤️❤️😍😍😍😍😍😍😍😍😍😍👍👍👍😒👍👍😒😒
I love going there. So many choices! The owner is friendly and I always find what I want!!
Wish there was more weave color selection
1st time visitor and I will DEFINITELY be a returning customer! I bought 2 braided units and some other supplies, got one unit at a special price. Great customer service was def a plus as well!
Very friendly and the price was reasonable
Nice, friendly
Extremely helpful and the prices arent bad!!!
I called the store to do a price comparison and one of the sales associates hung up the phone on me. I called back to speak with a manager and they didn’t seem to care. I decided to spend my dollars elsewhere.
My favorite place to buy my hair friendly staff and the quality is worth the trip. I feel the love when I walk through the doo. I’m the loyal faithful customer
The staff was very friendly and took time to help me find exactly what I was looking for. I highly recommend this store.
I can always find what I need
Great deals I went in the store looking for spend more then what I did and got everything I went in for great deals
Large selection of crochet hair and friendly customer service.
Shipment boxes every where. Very difficult to walk. Staff was not attentive.Will not be back
They are very friendly and always have what I need.. Never a problem with the staff😄
I really love this place. Relaxed atmosphere friendly staff. Great bargin for your wallet.
Cool items
Items were all over the place
Very wide variety of products for African American People.
Good prices for the value of product
I love this store I love how the men talk to I ..wuth so much respect
Many choices, fast service,and good prices. Nice store!
Omgoodness if you dont have to go to this place for anything please dont go, over price and always walking behind you to see if youre going to take something 😡 just so you know everybody dont steal but yall dont have a problem stealing from the people who dont steal from you 😳
The one and only beauty supply store I go to since I moved to the Summerville area in 2015. Prices are great they are always friendly. Awesome deals daily via Facebook....
New York beauty is my Favorite hair store!! The customer service is superb!! Mohammad . Malik and his crew knows me and my daughters anywhere they see us the warm greeting is always the same !! New York Beauty The BEST Around !!
Great prices. Friendly staff. Very convenient.
They are always really nice and have great services and give great advice on what hair or style to get.They give discounts and their sales are amazing!I definitely recommend going here!
Very disorganized. I was disappointed with this visit. Inventory was extremely low for what I was looking for (crochet braids)
They are very nice and sweet. I always find what Im looking for when I go there! They dont follow you around like other hair stores. They are very friendly with their customers!! Best hair store ever!!!
I came in from work and the young man Ormal helped me. He was very patient and was able to answer any questions I had.
Had everything I needed. Great store!
Over 100 good hair to choose from
They had everything I needed
Such a huge selection to choice from. I do wish they would work on the upkeep of the store though, its easy to trip over anything
Very bad business never opens on time at either store. Very unprofessional
Kind of clutter in the store. Dont have good prices on the wigs like they did when they started. But they still have good prices
Tons of options but everytime I find a hair I like, next time they dont have it very aggravating
Customer service was FANTASTIC! Because I get carried away when it comes to my hair & the products I use on my daughter hair.Baskets would be nice tho.. I was toting around a lot of things.. but once again one of the guys just got my things and took it with him to the counter & I finish shopping.
Huge selection and great pricing. Helpful and friendly staff
Great hair and prices. Very happy.
Great atmosphere, awesome customer service everyone there is pleasant. Wonderful!
Exceptional customer service. Always greeted with a smile from everyone..A special shout out to Erica whos always so helpful and knowledgeable.
I love this hair store because of the sales, many options, and good service which is rare but much needed and appreciated.
Customer Service at its BEST! Always friendly and personable..knows about products! Large variety of best name brands!! I recommend this place for hair supplies needs!!
I enjoyed my visit. they had exactly what I wanted.
Very good and very hot hair cuts come out from them .
I would give them 5 stars if they werent always out of normal colors of hair such as 1b, or 2! This has been my experience on SEVERAL occasions . They do give discounts to repeat customers sometimes..
The sales. And the help was overall wonderful
Ive visited New York Beauty & Fashion twice. I was satisfied with my first purchasw so I went back to buy more hair. The people are friendly and very down to earth. They have grear customer service. So far, Im very pleased with this beauty supply store.
Huge selections. The only hair store here comparable to the ones in Columbus Ohio where I am from.
Ny favorite place for hair products make up and Accessories
The only place I purchase anything for my hair! Malik is awesome & as well as the others! I love this beauty supply store! 🤗👍👌😀
First time going here, amazing customer service and great prices! Will come again
This beauty supply store has a huge selection of wigs and hair extensions. The customer service is great.
Very slow service, they need more personal
If youre looking for anything for your hair concerning braiding hair, crochet braids, weave to wigs they have a very large variety.
Large selection, do your research on your hair before you shop. They have 5A to 99A (being sarcastic) grade hair and most of it sheds.
Wow wow. It the most kind and best ever.
Friendly staff, phenomenal prices, and one of my fave stores
Huge store lots of hair. Im new in the area still getting to know my way around.
I love the prices & Quality of products. Staff are very helpful as well
Been customer since 2009 and they always affordable, variety and great overrall experience
The only store I go to.The friendliest beauty shop ever.I RECOMMEND THIS STORE FOR ALL MY CLAINTS.They carry all the good hair brands.
Huge selection of wigs and hair extensions! They need more space to try on wigs.
They have awesome hair specials. They are also courteous and kind.
They had awesome prices and beautiful hairstyles make sure you go there
They are the best 🤗🥰😘💋
A good place to shop for hair.
Recommend by a friend, the people were very nice and helpful, found exactly what i needed at a good price.
Everyone is helpful! Good sales
Im currently oversea. I travel alot Ive been in many different beauty shops id different states.Never feel the same thing never feels more welcoming. Great people
If you tell the associate what kind of style your getting they know exactly what kind of hair you will need!!
Amazing customer service. I am impressed
A very large variety of hair, reasonable price, for short term wear.
Always the best deals on hair.
No merchandise neededNo help either by owners
You can always find a deal
They wont let you try on their wig...
They have everything you need here this is the best store for the best hair and prices and the customer service is amazing they are very friendly
Amazing place great prices.
I love this store customer service is Excellent!!
Not enough help, too crowded
Always get my nose rings from there at a cheap price!