Always have a very good experience there. Everyone answered my questions. Met DrPARSON for the first time. Really nice guy. Th they are always friendly. Nice place to do business..
Very helpful and caring. I felt that I could go anytime to get help. The hearing aides were small and made a huge difference for me to hear. Thank you Kata for answering all my questions.
Very thorough testing.Friendly and knowledgeable doctor and staff. Would recommend Connect Hearing to others.
Dr. Parsons did a great job tuning up my hearing aids to meet the results of my latest hearing test. Now I am hearing sounds that I couldnt hear before. I am very pleased with the results and highly recommend Dr. Parsons and his team at Connect Hearing.
Great place to have your hearing evaluated. If you require hearing aides Connect Hearing offers competitive prices along with financing plus they provide maintenance at no additional charge to the customer.
Dr, Parsons spent quite a bit of time with me in order to level out my hearing aides and to change the tip that fits in my ear, He had some interesting points that we discussed and I look forward to seeing him again.
Everyone at Connect Hearing made the process smooth and so much less stressful. Even with masks, I was greeted with kindness and warmth while still exhibiting all necessary precautions to keep safe in a public environment. I was provided with an appointment to fit my schedule but not rushed at all. Great care was shown as every aspect of learning how to use hearing aids was covered. I left with assurances that I could get help at any point; but with the detailed visit, I have every confidence that I will continue to be successful at using them. Thank you so much and I look forward to my follow up!
Everyone is so friendly. They take the time to be sure you understand everything they recommend. Absolutely no pressure to buy their product. They will show you what they have and you are free to go research on your own. We returned and bought because of warranty and support. If I have an issue I like to be able to see someone in person. I get better results.
They are a very professional, personable and knowledgeable staff from receptionist to the doctors. Everything from repairs to new products were clearly explained without pressure to upgrade. I would recommend them to everyone.
Dr. Parsons was very professional and helpful answering my questions. I will definitely refer any of my friends also suffering from hearing loss to Connect Hearing.
Everyone was super nice and well distanced they did what they said they would do. However having a sample of the hearing aid to try out would be better however the model that was covered by the insurance was a new model and none were available yet.But everything else was top notch.... thank you for taking care of my client/friend. As an agent I will go that extra mile for my clients that have a Medicare Advantage plan to help ensure they are getting all of their benefits.... Suzanne Conrad
When they first switched from Palmetto Audiology to Connect Hearing, I dreaded my visits. Lately, its much better experience.Except, Im now paying for accessories that I never paid for before.
I was treated very nicely. The Doctor who did my test was very at explaining my test results and my options. The office was very clean and made it easy to do distance with other people. And everyone wore a mask. A pleasant experience.
Though they have undergone a change in operation, I continue to receive the same outstanding prompt, caring and professional service I have come to realize is the norm there.
When I called just before a holiday weekend I was given good advice to solve my immediate problem. A follow up visit on Monday was efficient, friendly and helpful. I was happy to see the stick health compliance with face masks and social distancing.
I called to get a referral to a Mt Pleasant Audiologist, since the MP office moved to Summerville. The person on the the phone (Tori) said that I would have to come to Summerville or just find someone on my own. I think is quite rude and unprofessional and certainly not helpful!
Kara has continued from day one to be a wonderful person to address the issues I have had in trying to acclimate to wearing my hearing aids more often. She listens to what I have to say, she is accommodating, she is knowledgable about the subject matter, her diction is amazingly clear and she is just an overall sweet person!
A Plus for taking care of ALL patients needs...
A very thorough and enlightening exam and consultation, very supportive and helpful. Thanks so much!
Kara was great - she really knew her job, a real asset in todays world. She explained everything to me in detail, making sure I knew the procedures I gave her my expectations of what I wanted out of the session and she came through expertly..
Awesome staff...always there to help!
Very hard to find the office on the busy Old Trolley Rd. My receipt for services rendered did not have any labelling for connect hearing, nor any phone number. ID for Connect Hearing is key for tax purposes. I suggest you correct that omission, for your patients sake.
I was promptly brought into an examining room and had my hearing tested and my hearing aids cleaned. Thee people were friendly and helpful. Perfect visit.
Excellent help with a wide choice of hearing aids.Dr. Bish took extra time to explain the different types and costs. I was satisfied with her recommend.
My experience with connect Hearing today was very satisfieding.there was nothing that could say. Mr.Carter was very please with everything. Myself as well.Thanks so much for everthing. Napoleon Carter.
Very customer friendly experience. Jenifer was very helpful and informative.
Great service Jennifer was very helpful and was not pushy.
I have been a patient of Dr. Bish at Connect Hearing (formerly Palmetto Audiology) for many years, and would never consider a different doctor. Dr. Bish is a caring professional who always treats me like Im the only patient there. She takes the time to explain the different appliance options, and let me know which ones will be out beneficial for my hearing needs. Whenever I have as be had questions or needed assistance she and her staff are ready and willing to assist! If you are looking for the BEST doctor and practice, you have just found it!
Always prompt and always helpful.
I highly recommend Dr Bish. She is thorough, knowledgable and efficient. The walk in hearing aid clinics make maintaining your hearing aid a breeze.
They were very accomadating and, effiecient. they also explained how to use clean my hearing aids. I would highly recommend them to any one that needed hearing aids.
Fast and efficient.
The young lady was kind and answered all my questions while fixing my hearing aids.
Very caring and professional
Great service!
Awesome