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Bath & Body Works
9747 Destiny USA Dr, Syracuse, NY 13204, United States
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Bath & Body Works
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Wy
Review №1

Very nice Bath and Body Works location, and a very large one at that. Products are good quality and service is very friendly, although the marketing / deals are a little wonky and clearly designed to just get you to buy way more product than youll ever use, so be careful. Prices are also kind of high in my opinion.

Th
Review №2

Love this place. Always enjoy the purchases I get from here.

bo
Review №3

Decent sales (corporate dictated) and a nice selection of scents for both men and women. We purchased 2 fall themed three wick candles

Ho
Review №4

One of my girlfriends favorite spots goodbye candles hand sanitizer and Foaming Hand Soap definitely a great place is you are always greeted by the workers which makes the experience that much better

ma
Review №5

Great products, matching scentsin lotions,shower gels etc. Always coming out with new fragrances

Da
Review №6

The manager (Tom) was awesome and he made my entire week after helping me with my candles. I absolutely love all the candles he helped me pick out and I can’t wait to order back ups this weekend. This is one of my favorite places to shop. Thank you so much!

Al
Review №7

I liked how it was nice and organized and smelled nice.

ki
Review №8

Beautiful but water and grounds not so beautiful. Dirty water and trash along the side of the canal. No restroom or food

Su
Review №9

Out of stock of my favorite product. Nice clean store. Great customer service.

Me
Review №10

I hate how they are constantly discontinuing scents and adding all sorts of new ones that just smell weird or overpowering. Very disappointing.

Da
Review №11

Employees are awesome and I greatly appreciate them putting aside a pineapple holder for me after I ordered one online that leaked. I was able to come in today and pick it up. I had a few online exchanges from last week that they helped me with as well and some broken candles I swapped out. I mainly order online but this is definitely the best bbw in this area to go to.

ja
Review №12

Customer service was great. Will shop there again

Mi
Review №13

Very nice store. This mall closes at 7pm im sure because of covid. Id like to be able to spend more time in the whole mall

Je
Review №14

Prices are high but lots of cool products

V
Review №15

Looking for Mothers day gifts...a lot of antibiotic...hand soap...cream... Etc! Just think mom sick of all that...

Ja
Review №16

Very upbeat and friendly customer service. I will definitely be back!

Un
Review №17

I love it here, youre always going to be approached buy kind employees always looking to help someone.

An
Review №18

Nothing like using FOAM SOAPS!!!

Ky
Review №19

I had a great experience @ the Destiny USA location this morning. Roselyn was the employee that helped me and I cannot thank her enough!

Th
Review №20

Love the body wash great prices, staff very friendly

Ra
Review №21

This is one of my favorite places in the whole mall but today I got charged for all 5 sprays when it clearly said buy 3 get two free that’s not right smh.

An
Review №22

My favorite place but do wish they werent so expensive.

Ca
Review №23

I love this place. The workers are always so helpful. Explained to me how I could get there special they had going on and how i could use both of my coupons to save even more

Ro
Review №24

The staff there was very friendly and helped me find some delicious smelling body oil. Im a fan of their aromatherapy line! Although the overwhelming mix of smells is a but much when you first get in, thats inevitable. Leaving the store with something yummy-smelling in hand is always nice, especially when you know someone just as sweet helped you pick it out. If my wallet was bigger, Id visit more often.

Ca
Review №25

I can go crazy here!!

fl
Review №26

Always a pleasure

An
Review №27

I love the bright and open concept. Its always refreshing to shop in the store and not online is my preference for this store. I love all the new scents, candles ect. Its great to also find little mini deals from time to time. The staff is always so pleasant and helpful!

We
Review №28

Nice store

Af
Review №29

One of my favorite pamper me places. They are always having some sort of sale and their staff is so friendly!

Pa
Review №30

Weve become accustom to a scented hand soap and air scent defuser in each room of the house... great coupons and they even carry a Mens line.Makes great gifts.

ch
Review №31

So many sales and smells and helpful workers. It was so easy to get what I wanted, and to save TONS of money! Plus, it was neat inside, not all messed up.

Ma
Review №32

Management is good here.

Je
Review №33

I use to work here and i love it! The staff is great and friendly, very helpful on finding you that perfect scent and gift set!! Always new deals and new scents!

Ma
Review №34

Lobe this store! Especially at semi annual sale time! I love their new waffle concrete scent! Wish they had in other things besides a candle! P.s they owned by pink /VS so their cards work there

Ra
Review №35

Glad I went first thing candle day!

Pa
Review №36

I always find a new scent to take home and enjoy.

da
Review №37

Smells nice in there.

Ma
Review №38

Excellent scents of men & womens lotions, soaps fragrance and tons of great candles. Sign up for coupons!

Am
Review №39

Every time I go in this store they follow me aroundSeriously get it together. I will never spend a cent of my hard earned money in an place that consistently stalks me through the store. Not on one occasion but multiple. At least make it no so obvious.

Od
Review №40

I love this store, have nice products and good prices

Ja
Review №41

I love this place plus I work here! But seriously yall gotta try the 3wick candles if nothing else they have some of the most amazing sents its in the white barn store both bath and body works is one store they both owned by limited brands. And I will only say this let the customers business speak for it self we just cant keep stock in the store we get a delivery and its damn near all heading to the floor instead of the stocknroom

Mi
Review №42

Visited this past week. Wanted to purchase some of the new honey body washes. The employees were friendly greeting me. There were three of them on the floor talking to each other. I went over to the candle area and asked about the sales. The older sales woman had a sour face and told me there were no sales. I dont understand what the nasty face was for. But when I was ready to pay for my items I went back to the body works area. I asked one of the three women who were standing around if they could help check me out. They told me with a smile to go to the candle area for assistance (I wasnt even buying candles). I then stood in line while the sour faced sales woman assisted another customer. Within five minutes I left my stuff on one of the tables. I didnt understand why at 10AM in the morning there were sales people just standing around talking and not interested in actually helping the customers. In the past months I have notice this locations customer service degrade. I cant begin to tell you how often I overhear employees snark each other. Please clean out this store. I will be visiting the Fayetteville location for now.

Ke
Review №43

Always a great place to find lotions for my bride.

Ev
Review №44

The lovely lady behind the counter was very nice. She helped me find a body wash I enjoy that had new packaging.

Is
Review №45

Really nice helpful staff and a great selection of products. Theres always a lot of people here and its a small place so its hard to navigate around the store.

Ta
Review №46

We love Bath & Body Works the prices are high but if you have a coupon and go there when theres a sale you get a great deal

Jo
Review №47

Great place to walk around and see all the exhibits watch the truck pulls and demolition derby and great food all over the fair grounds

Ka
Review №48

Love the products here and they have great offers! and you smell great

Ke
Review №49

Love their candles!

Sa
Review №50

I just adore bath and body. Always so friendly.

Pa
Review №51

I like just about every scent.

El
Review №52

Love this store smells amazing love the free coupons Ive gotten a couple times I want to go there again soon.

Jo
Review №53

Always great to shop here especially around the holidays

Ni
Review №54

My house is full of bath & body works. The staff is always so helpful.

Ja
Review №55

Very friendly staff. All sales posted big and bright

Vi
Review №56

Everything smells fantastic... love the buy 3 get 3 deal

Mi
Review №57

Love their fragrances, sales prices and people.

Za
Review №58

Great smelling candles are all anyone needs to know about this store.

Me
Review №59

My favorite olace for wallflower scents

Pa
Review №60

Helpful staff

Am
Review №61

The stuff can be kind of expensive, but theres always some sort of sale going on. Im hoping they bust out the buy 3 get 4 free again this Christmas! Combine that with a 20% off coupon and youre golden!

Be
Review №62

Great scents and good quality for gifts and or when using coupons

Ti
Review №63

Sales are good otherwise can be pricey

Bo
Review №64

Loved it..great deals..great product

Ka
Review №65

Love the body care they sell

Je
Review №66

Wife forced me to go!

An
Review №67

One of the best places in the mall !

Re
Review №68

Always a pleasure to shop here.

Mu
Review №69

Good place to shop

Ch
Review №70

Great service, easy to find products

Ta
Review №71

Love the store and associates are wonderful

Je
Review №72

Allways buy your candles never had a problem until tonight put my fingers on it to put it out and it burned middle finger

Li
Review №73

They are always fantastic!

Th
Review №74

Lots of good products and friendly,staff but products are expensive

Ma
Review №75

My favorite store!

Ma
Review №76

Great customer service

Ga
Review №77

Whats not to like here ?

Do
Review №78

Great deals!

Ho
Review №79

Great service!

BL
Review №80

Loved the collection and the staff

PG
Review №81

Best Candles

Re
Review №82

Great variety of lotions

Y
Review №83

3107989 very rude instead of taking care of me the customer she is standing there talking to her Co worker about personal issues that can be done on her break

Ju
Review №84

Love this store

Tr
Review №85

Best store

Cr
Review №86

Employees are really nice and helpful

Pe
Review №87

Good for cheap gifts

SH
Review №88

Love this store

Ti
Review №89

Love the place

Pe
Review №90

Great candles

dr
Review №91

I like shopping at the store.

Mo
Review №92

Sales associates a little clingy

In
Review №93

Love this place

Ci
Review №94

Friendly

Ro
Review №95

Always great

An
Review №96

Friendly staff

Ca
Review №97

Love this place

De
Review №98

Ok

li
Review №99

Excellent as always

Ru
Review №100

Micki was great!!!!

Information
31 Photos
100 Comments
4.5 Rating
  • Address:9747 Destiny USA Dr, Syracuse, NY 13204, United States
  • Site:https://bathandbodyworks.com/?cm_mmc=local_BBW00815
  • Phone:+1 315-477-9735
Categories
  • Beauty supply store
  • Candle store
  • Cosmetics store
  • Gift basket store
  • Perfume store
Working hours
  • Monday:10AM–9PM
  • Tuesday:10AM–9PM
  • Wednesday:10AM–9PM
  • Thursday:11AM–6PM
  • Friday:10AM–9PM
  • Saturday:10AM–9PM
  • Sunday:10AM–9PM
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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