Got a really good deal on new phone after loosing my old phone installed my screen protector transferred my contacts from cloud, go see Ahmed he will get you a good deal people.

The employees that work here really do go out of their way to help with customers. Been having nothing but issues with my tablet. Ahmed was really helpful on getting me set up with my new tablet. I would definitely recommend them and will be sending out friends and family to them.

I love Blessing she is awesome and would recommend coming to this location of you need anything she had always been very nice and helpful.

The manager of that store is a ripp off artist at work dont no if I want to stay with u and all my freinds might change their mind to

MetroPCS has always been kinda hit-or-miss with me, so shout out to Sam at this location, who made sure it was a hit for me today. He was straightforward and able to give me accurate info. If Metro is aiming to set the bar at the adequate cell service price-point, then I can honestly say that Sam is positively bursting with adequid-a-quacity!!

Had a wonderful time with Fyiona, very helpful and kind. Explained phones tome and helped me get the phone right for me. Thank you

Im alarmed that youve chosen to attack this young lady. For over two years Ive saught her assistance.You tell lies, even BEFORE masks were required, her concern for Metro customers caused Fiona to show concern. She has always worn a mask! You dont even know how to spell her name.Im a retired Manager from the State of California, Department of Motor Vehicles. Fiona provides quality customer service, a gift. It ísnt always easy to help customers when youre being lied to, and about. However, Ive watched her speak professionally to her customers, never raising her voice. Finally, Ms. Fiona was on vacation when you claimed to have had this encounter, she wasnt even in the state of Washington. SHAME ON YOU, for yóu are slandering an innocent Metro employee. You owe her an apology.kcdl. - a loyal customer

This is about FIYONA K.Went in to finally replace my broken phone. Ended up with a lot of problems! First she rung up the wrong phone and only told me about it after paying for the wrong and more expensive phone, then gave me a story saying itll be taken out of my check if I have to cancel it my anxiety didnt let me tell her to cancel it anyway. So I was pressured into paying $80+ to buy this other phone. Next, she charged me for all the normal stuff including the activation fee, which it was NOT activated. I tried 2 times on my own to activate it, finally gave up and called metro to activate. They said she activated the wrong sim card... On top of all of this, she didnt wear her mask at all during this, while there were 3 people in the store. Last time.i was in there she had an attitude and didnt wanna answer my questions.

Very nice cashier/sales representative.

She has excellent customer service skills, very pleased...Thank you fiyona

Love the service here

The tech was great, but we were unable to solve my issue.

Great service helped me out, two thumbs up!!

I believe METRO cellphone corporation has to be one of the best most reliable well knowledged CUSTOMER SERVICED based cellphone companies in the world. I have worked with Tmobile Sprint And others i forgot. None have pleased me more on technology cellphone and accessories then they have. Hiring well diversified highly educated minority with new age one upts if you will, has to be one of there secrets. I am highly excited and enjoy promotional deals. Great easy to read paper advertisement post card type pamphlets they have highly available even regarding possible EMERGENCY CELLPHONE REPLACEMENTS. IF you have not been blessed yet to enjoy the warm highly skilled extremely courteous and fast employees. I suggest you just WALK IN TO A LOCAL STORE. No pressure take a look around you might want to SWITCH cellphone carriers. One of the best choices in technology alone i ever did IN MY WHOLE LIFE. Please consider using METRO as your carrier. Extremely reliable compromisable prices. Low pressure contracts. Highly advanced phones tablets accessories and many more technological advanced products. Take it from me i have had cellphones over 20 years and METRO is the WAVE of the future!!!!!!

Vary helpful. Owner is great.. Thats why i always come back

Rumor are not always true this place is alright.

They advertise that the $60.00 a month plan gets Unlimited High Speed Internet but thats not the case you only get 35 gigs of high speed internet. Metro Pcs as a franchise itself is a lie with employees that push theyre lies. Wont have this phone service for much longer !

The staff in here is pretty cool. Love my service especially being contract free. Honestly cant fathom how much people tell me they pay on their phone bills with other companies. Thk God for Metro.

Slimy sales practices. The manager (or who seemed to pretend to be one) tried to give me a free phone, which of course, was not free at all. Dishonest and slimly.

Always cool and usually bangers is they dont have to play Christmas music

They have the worst customer service! I will never go again and I changed my service provider! I walked in with a problem and the service worker Terry didnt know how to fix it but upsold me an additional line and phone as he sent me back to Best Buy where I purchased my BlackBerry. The agent didnt know to tell me they havent been a provider to BlackBerry for about 10 years. This is why my phone didnt work properly. It took 4 different dealers to find that out. After all my inconvenience and extra unnecessary money spent, I had to call customer service to get a refund and it still went down hill. Then I had to go back to this dealer for a refund on the phone and extra line added before I was forced to change providers but the agent refused me service. There was also a manager or owner there present of the dealer and he was even more rude to me where he became provoking with his harassment trying to get me to leave. He refused to give his name or call customer service for me because there was clearly some confusion. So now Im pursuing a law suit because they had no remedy or recourse for their mad customer service. How can any agent be that comfortable with being rude to customers?

I describe my experience with this metro very unhelpful, no courtesy and very little enthusiasm. I pay my bill once a month there and its pretty much a thorn in my side. One more thing i would like to know or how come metro doesnt hire staff that at least know alittle about a cell phone. I would say at least half dozen times i have asked a question about my cell phone and the only response i get back is i dont know. Its pathetic.

I love metro, never had any problems and the staff are way cool and very helpful

The. Lady help my wife and i very happy with her !! Great place and good customer serviceq

Irene and Summer where great. If you need a cell phone you know where to go!!

Nice customer service and saved us money by showing us deals we never new about

Theyre some very nice and reliable reps at this location vest customer service Ive ever had these guys know promotions and are on there game

Got a great deal on a phone plan, customer service was better than another store i had previously been to.

Just wanted to say these guys are very helpful with what I need

Erik and Miguel are the best they kept it real and no lies and helped me out with my plan

I like mpcs and I did like this Sprague location. I now go to MLK and s19th. Broke my phone and went to both stores. MLK and s19th gave me free new phone when Sprague store wanted $85 for same phone.

Fantastic service, friendly staff, and we walked away happy with our purchase.

The card machine was down. My husband got a new phone and then the employee somehow made it an inactive phone so we left and went a different MetroPCS after almost 2 hours here.

Staff are rude & have very little knowledge on products and services offered by Metro. Always on their personal phones and phones rarely in stock

Great service. Filthy parking lot.

There are always more than helpful

Best price in cell phone market.

Was asked to come back following day as they didnt have the phone I wanted in, was told Id get a deal on case and accessories. Went back and was told they just sold it. Said if I came back in 3 days theyd give me a deal on case and accessories... Seriously

Best Metro ever!! Great employees!!!

Always helpful!

Kind and helpful

Some of the phones stink

Quick service