Had awesome experience! First time coming and didnt know what to expect. Very professional staff, and very cost efficient. Expected to pay more, and accidently selected services I didnt actually need and the advisor removed unnecessary services for my Genesis.. Marcus was very informative and I will definitely return and recommend Hyundai for all services.

I was told to go to Werner Hyundai by a friend and they recommended I speak to Austin Van Avery specifically as he would know how to help. Austin is the absolute best! Respectful and so professional and helped me with every aspect even with my busy work schedule. I am in love with my new Hyundai Kona!! Thank you Austin!

My visit was just like the one before. The entire staff is very good at what they do. They treat you like a friend and try to do what’s best for you.In my mind they are by far the best Company in this area.

Tremendous service! Despite buying my car from a different dealership, Werner Hyundai is my local dealership while I’m here for school. I needed to get my 21 Hyundai Sonata new washer fluid and blades. My car service rep, Nick, was knowledgeable and extremely helpful - literally answered all of my questions and then some. Also, while I was waiting for my car to get some new washer fluid and blades, a sales rep, Tyler, helped me as well. He Helped me with seeing if I can trade my car, and gave me a great conversation that literally helped pass the time while I wait. Again: tremendous service!

The Mather family is pretty well battle tested at Werner Hyundai! This is our second new vehicle purchase within the year. In my previous 30 years of new car purchases, I had always gravitated to the Ford /Lincoln brand and was always satisfied, for the most part, with my vehicles. When we moved to Talahassee, FL, we became somewhat disenchanted with the local Ford dealership, when it came to service. We had always purchased an extended warranty to cover repair costs, but it seemed to take forever to have repairs completed. The Hyundai warranty program is incredible vs Ford. Feature for feature, Hyundai represents an incredible value. Style, functional design and features are truly an eyeopener! Our Hyundai vehicles are comprised of a Palisade and a Santa Cruz, both world class vehicles that are THOUSANDS LESS than the Expedition / Explorer and the Bronco. The sales staff at Werner, are knowledgeable and caring. In addition, we have been very impressed with the service department, including the service writers. We are very happy so far with the Werner experience!

Bought my Hyundai Santa Fe from them, and I got a pretty decent price for it. They were willing to negotiate, unlike other SUV sellers in the area. They fixed what needed to be fixed, and documented it. Just brought it in the first of 6 warranty maintenance checks. It took 1.5 hours, but he told me that up front, so I got lunch next door. Everything got done, and the service agent Nick was very professional and courteous.

As someone who works in Customer Service, Its always nice to be on the receiving end. We received a recall notice on one of our work vehicles. Nicholas in service was able to help us get worked in quickly, with minimal loss of use of the vehicle. Its service like this which keeps us choosing Hyundai products as the majority of our work fleet. Thanks for keeping customer service first.

Service tech was great, actually service department does a good job. Although sales team needs improvement especially after the sale. No one calls you back. You leave message after message. Soon few days turns into few months. And still no word.

After talking to several dealers and many car salesman that were not honest O found Tyler at Werner Genesis- he helped me so much answered a million questions without being condescending- I wish all my salesman were this helpful!!! He was honest and easy to work with- I can’t give him more stars or I would

Very helpful with the couple of issues I had going on with my Elantra. Nick Ocampo was great to work with an I would highly recommend him.

Great experience purchasing a new Genesis G70 from Werner this past Saturday 10/2/21! Received a tremendous amount of personal attention from the staff there! They know how to treat customers right! First class dealership if you ask me!

So I brought my tucson in for my first oil change it was very quick and nice my advisor was very helpful and nice and well mannered I highly recommend hyundai and mr nick Emerson.

I have a 2011 hyundai tuscon and I got an oil change last Monday. The oil that the dealership chose was conventional oil, which I did not know at the time. My car gets a synthetic oil or a synthetic blend. As I’m driving around town throughout the week I notice a slight humming/buzzing sound coming from my engine. I wasn’t sure if I should be concerned or not and besides that, my car was riding smoothly. Saturday comes around and I make a trip to Orlando, FL for the weekend, which was my sole purpose of getting the oil change in the first place. Just as I’m about to get on the highway to come back to Tallahasse, my low oil pressure light comes on. This was a surprise to me as my car was fine just a week ago. I looked up the effects of using the incorrect oil during an oil change and to my disappointment, the top two answers were an oil leak and weird noises coming from my engine. While I was in Orlando, I went to another Hyundai dealership where they inspected my car and told me a few interesting things.1. Hyundais don’t work well with conventional oil. They work best with synthetic oil or a synthetic blend and I should have never received conventional oil. My service advisor said that conventional oil is cheaper but it is not more effective long term than synthetic or a synthetic blend.2. I have an open recall on my engine that Werner Hyundai failed to inform me about during my visit just last Monday.3. I did not receive a breakdown of the nine point inspection that they claim they completed. My service advisor told me that it was unusual for me to not get that breakdown, as well as my friends who go to their car dealerships for service work.4. I have a new found oil leak. I find it very hard to believe that my car had an oil leak before my oil change and that Werner Hyundai just failed to inform me. If that was the case, the person who worked on my car should be held accountable to the damages to my car due to their own neglect. If my oil leak occurred after the oil change, then I can’t help but to believe that it is due to the incompatible oil that was mistakenly used during my oil change.Regardless of when the oil leak took place, there was clear negligence in this case and someone needs to be held accountable. My car is still in Orlando, FL being worked on because I was advised not to get on the road with my low oil pressure light on due to the chance of my engine seizing up on me. I am a college student and I went to great lengths to get a rental car just to come back to Tallahassee for my classes. This is nothing less than unacceptable and I will be getting answers.

My husband and I recently purchased a new car from Werner Hyundai. We were initially impressed with how modern and clean the building is but the staff, especially our salesperson Dave, were what ultimately won our business. The car we were looking at is in high demand but Dave and the sales manager worked with us so we were able to purchase the exact model we wanted for a great price. Couldnt recommended Werner Hyundai or Dave more!

My service advisor, Marcus made the experience such a pleasure. He always goes the extra mile to make sure I’m informed and to listen to any concerns I may have. I was treated with great service and got a car wash, as well, so I left sparkling!

Great customer service. Jay n David Was completely wonderful. I have never in my life had such a great experience as I did at the Hyundai dealership😍

One of the greatest car buying experiences Ive ever had. Carl Bohannon was AMAZING!!! He and Marion Lee were warm and friendly throughout the entire process. Great Job Carl, Marion and Werner Hyundai!

Made an 8am appointment weeks ago for a recall notice I received. Was informed that it would take 15-20min. I know that things do not go as scheduled and planned for 90 mins. However, after 2 hours I was told my car had not even began to be inspected. Very frustrating as most people are taking off work to facilitate getting things done.

Amazing service. Completely friendly and willing to work with you. Definitely a staff that cares. Ask for Daniela, she’s amazing !

Jarnir our sales representative went out of his way to make sure our needs were met. We found what we were looking for and with the best warranty hands down to any of the other makes and models out there. The Service and Warranty is what sold us on Hyundai. I give Werner Hyundai a 5 out of 5 stars.

They were very helpful, and patient. Best of all, they actually got my payments down to fit my budget! Thanks guys!

Michael & David made my purchase one special experience. They went above & beyond from the very first phone call to the very end. You will not be disappointed in going & spending your money or time at Werner Hyundai.

Michael was great to work with. So nice and helpful. They gave me a great deal and took care of everything I needed with a new car and trade in.

Josh and Tay were amazing. They helped us throughout the whole process and made us feel like family. I am so glad we made the decision to visit the Tallahassee store and purchase from them. I would highly recommend stopping by and asking to visit with one of these wonderful employees. Awesome job Werner Hyundai for hiring such amazing workers.

Nickolas was very helpful and courteous. The only problem I had after leaving was my tire pressure was the same on three tires and lower on the fourth tire, so I will have to go back and have that corrected. Other than that my experience was very good.

I was looking for a certain vehicle which I had not been able to find locally. I spoke with Michael at Werner Hyundai on the phone for the first time last Monday afternoon. By Thursday afternoon (last week) he had delivered my new car to me in Georgia. Michael was fantastic and so easy to deal with. He answered all of my questions and let me know what was going on every step of the way. I would definitely recommend Michael and Werner Hyundai to all my friends and family.

I hate this place with a passion. Everyone that works there can go to hell. On my mom’s head

They were nice and courteous. They make you feel comfortable and dont try to force a sale in you. The prices are reasonable.

Called their chat. They refused to answer a question, instead repeatedly asking for my contact information. I bought a car from them years ago. The y concealed the fact that the car had been totaled and had a “salvage” title. Dishonest, rude, pushy, and overpriced. Stay away.

We just had out oil change at the dealership for our Hyundai Elantra. Even though my wife told them not to put too much air in the tires they went and inflated ALL 4 TIRES to 40 psi. These tires are rated for 33 psi. They should be much more careful for these things.

The Werner Way seems to be a typical run of the mill car sales addition. No follow up, no communication for a couple small issues after the sale. Not what was expected buying a luxury auto.Edit: Please tell my why Tyler our salesman is not getting back to us on the issues we are having? I understand he was out with an injury, but this needed to be delegated and handled. We have reached out to him numerous times and he has yet to give us a solution to any of our concerns. He promises to get back and never does.

Michael was amazing and fast to help me get a great new 2021 sonata. I have never found it easier to get an upgrade to a better car than now. If your looking for great deals and an awesome dealership with a good selection ask for Michael and you wont be disappointed!

Great customer service and smooth buying experience! I would highly recommend this dealership if your looking to purchase a vehicle! I can not say enough good things about them!

Great experience!! Dave Mompoint was the best salesman ever and Marion Lee made signing a million papers so much fun.

Had the best time @ Werner Hyundai Capital Circle. I’ve been going there for years but this trip was truly exceptional. I went in for regular service On my Accent, And left with a new Kona. They Truly gave me a deal I could not refuse. I don’t know what all the fuss is about people saying they can’t find cars! They’ve got cars and they’ll sell them to you at great prices!

We were SO pleased with our experience at Werner Hyundai. Our sales associate, Tay, was AMAZING. She was no-pressure, knowledgeable, supportive, and a great listener. We knew she would help us navigate the process. Her manager, Mike P, was also awesome. We loved working with Tay and Mike and are thankful for their dedication to making sure we got the car we wanted under clear terms that we were comfortable with. The only reason for 4 stars instead of 5 was Marian, the finance person. She was pushy and told lengthy stories about her family members, at the end of a VERY LONG DAY (we were there for 5 hours). We really wanted to get home and finish the process and she drug it out in a way that made us both uncomfortable and frustrated. She was also pushy with the additional coverages. We declined many of them and she was extremely judgmental about it. When youre putting $40,000 on the line, you would hope that everyone involved would be NICE and thankful for your business. I would recommend Werner Hyundai to my friends, but it would come with a BIG caution about working with Marian at the end of the process.

Great experience. Josh Ellis was very helpful, knowledgeable and explained the whole process to prevent unexpected hiccups along the way. I was there all day but thoroughly enjoyed hanging out and conversing with him and other staff. I highly recommend Josh and Werner Hyundai for your new vehicle experience!

The best people to buy a car from!!! Especially Cedric Nealy. Their team went above and beyond to help this mama into an amazing vehicle, and I’m obsessed with the Palisade and the service that comes with it! If you’re interested in having the best of the best I highly recommend Cedric Nealy and Werner Hyundai!

Professional, courteous, and excellent customer serviceEvan Travis left no stoned unturned! Excellent customer service! He introduced me to all department managers, kept me in the loop during the ‘car buying’ process, and went over every detail of my G70 technology..Hats off to Marcus Ancheta and Marion Lee and Kyle RoddenberryCouldn’t be more pleased with the service at Werner Hyundai Genesis!!

Great location. I was in and out. I think Christine helped me in services and she was very nice and accommodating even though I did not have an appointment. Everyone I came in contact with was friendly. They greeted me and asked if I needed help with anything even while I was heading to sit down to wait for my service. This is how services should be especially the fact that I was already stressed out about my car.

Mr. Nick Emerson was very helpful. He made sure about having the recall part replaced in my vehicle.Thank you!

My experience at Hyundai was with a friend (helping her find a new car after the last one was totaled), when salesman J, approached us.The dealership was shutting down, J saw us checking out the used cars, came over real polite, introduced himself, answered questions, very knowledgeable and patient.J took us on a test drive in a SEL trim Sonata with the convenience pack and explained all the features and even demonstrated a couple nice ones that had us laughing at the end.If you go to this dealership, ask for J, young brother with braids, knowledgeable and friendly with no hard sale tactics!

Michael was amazing through the process of finding our perfect car. He was very helpful and answered all our questions and concerns. We got the deal we wanted. We will definitely come back!

Website post prices low and then dealer charges outrageous refurbishing fees. Although the salesman was great, the finance office was difficult to get a hold of. We ultimately purchased the vehicle, however a month later tags are about to expire and DMV states we need to contact the dealer as they have no paperwork. We have left messages while other times we got voicemail is full. I called again 2 days ago, asked not to be transferred, spoke with office and they indicated someone would call us back given person who handles tags was gone for the day and yesterday came and went and still nothing.Perhaps if you are local and can walk in, this place would be good; but, if you live any distance away dont expect great service after purchase.

Great customer experience with James and Marion!James is knowledgeable and detail oriented. Fair prices and first class treatment!

Service advisor Josh is kind and trustworthy. He keeps me coming back to their service dept.

I typically have a good experience at Werner Hyundai Service Center but this time it wasnt so great. I went to the service center because my trunk was broken and they charged me over $100 just to tell me that I would need to spend another $600 to fix it. I went to another mechanic just to get another quote and they told me that everything was fine with my car and was able to open my trunk with no problems. I dont know if they were trying to take advantage of me because I am a female college student with a little knowledge of cars but I found it strange that another mechanic was able to fix it for free. I am just upset that I spent over $100 for a simple diagnostic, that turned out to be false.

Werner Hyundai made my car buying experience easy and pleasurable. Carl is a wonderful salesman! Very courteous, knowledgeable and experienced! And Kyle was helpful with the financing.Thanks everyone!

They are awesome!!!!! Im so glad I got my car from there. Best deal and warranty I have ever got on a new car. Service department is awesome to. I always drive away so happy. A thank u to Marion, she will put you in car, and she listened to what I needed in a car. And got my friend a car. And thank u Josh, a great service tech. My wait time was perfect. Walked over to restaurant, then came back and sit in massage chair. Then my car was ready. So thank you, Werner Hyundai

The salesman, Evan Travis was WONDERFUL. He was very professional, courteous and polite. Evan’s knowledge of the Genesis was fantastic. He was very patient explaining all the bells and whistles. We also met the service manager and he made me feel like I would be taken care of. I’ll be happy to recommend Genesis, the service manager and most definitely Evan.

Werner Hyundai is awesome!! The sales people are great, the waiting area is clean and comfortable and I love the 2022 Tucson I bought here!!

In for an oil change at 8am. Told Service Technician, Phil, that I had to be out by 930am. He made it happen and I was done by 9am - and even included a car wash! Appreciate the quick turn around.

Evan was great! The process was not long and hard like I have experienced in the past. Would recommend.

I enjoyed my car buying experience with Werner Hyundai! Evan was so nice, very knowledgeable about the product and was a breeze to work with. One of the best experiences I’ve ever had buying a car. Would definitely recommend Evan, and Werner if you are in the market for a new car!

Since at LEAST July of 2021 (it is now but three days to October), one of my coworkers has been having an abysmal time dealing with the jamokes who run this shouldering dumpster fire of a dealership. Out of pure frustration on her behalf which morphed into morbid curiosity, I ambled over to various review pages for Werner Hyundai, just to scope out what our fellow City-of-Seven-Hillers are saying. Can you imagine my utter shock to find out that other people seem to be having the same problems shes having? Lack of communication, no response for months on end, people being left to languish without means of personal transportation.But I think the biggest insult, what REALLY chaps my backside, is the way the Werners want to make it APPEAR as if their customer response team is prompt and compassionate. Upon closer inspection, the responses from their customer care representatives are either near-identical copies of each other, just with words swapped around, or completely disinterested platitudes that dont actually address the problem. I would HOPE poor Dharmesh in Bangladesh is being handsomely compensated for all the creative writing hes being paid to do for our friends at Werner Hyundai, but given their lack of scruples, I doubt even that.I dont even NEED a car from Werner, but after hearing what my coworker is going through, I can tell you I wont be going to them in the future. Hows THAT for a Werner Guarantee?

Awesome experience working with Eric! He was patient, inviting and extremely helpful. Definitely a positive impression and looking forward to doing more business here over time.

There is a greeting as soon as I drive in to thegarage, and ask me the reason Im there for,before I get redirect to go inside,someone takesmy car away for service.The nicest thing is that I get to see thru the glass my car under service,while Im awaiting.over all everybodysis friendly and courteous.

I haven’t bought a car from them yet, but I’m hoping to! It’s a great environment, Dave provided the BEST customer service and it was very refreshing after an exhausting search for the right car for me. I spent quite a bit of time there going through all my options.. I didn’t feel pressured at all,he was SUPER knowledgeable and had an answer for any question I had. Their warranties are also amazing! Highly recommend!

I bought a used car from Werner Hyundai after using the service department for several years. I had actually looked into buying a car there previously, but did not have a good experience and walked away. This time I had Eric McNeil as my sales associate, and he did an amazing job. Eric was respectful, reasonable, easy to talk to, and very personable. He stayed late on a Friday night to finish my sale, and was even thoughtful enough to turn on the seat warmers when getting my new car ready for me. Overall I had a great experience and would recommend Eric to anyone looking to buy a car.

Make sure you ask for Tay to be your sales agent! She is amazing!

I had a wonderful experience with Werner Hyundai. I experienced some of the best customer service from Joshua DeGrace, helped me get my car ready for college and did it without breaking my wallet.

Jay was very helpful, explaining all the gadgets on my Kona!Shout out to Kyle for going over the paperwork as well!

Great service. Super friendly and helpful but not super pushy like some dealerships. Had my first car buying experience here and would definitely recommend them to anyone looking to buy a great car. Antonio Johnson did a great job as my car salesman and was able to get me everything I was looking for but not leave me car broke. And now I absolutely love my 2019 Hyundai Tucson!

Josh DeGrace in the service department was a pleasure to work with. He is very honest, efficient and knowledgeable. High tech State-of-the-Art service center.

I took my wifes car in for diagnosis as it was overheating. The sonata hybrid only has 83,000 miles on it. They diagnosed the issue as a heater hose and wanted to charge 500 to replace it. I bought the part instead from the parts counter for $50 and changed it in 15 minutes. The hose I pulled of was not bad and the car is still overheating even after refilling a purging the coolant system. My car is still not fixed and the service department cannot be reached at all or even call me back when I leave a message. I find it appalling that the dealer cannot diagnose whats wrong with the car even after I paid almost 200 for them to do so. Last time I had took in the car it took them over a week and a half to fix the AC. Will not buy another hyundai with service like this.

Hands down one of the best customer service experiences I’ve ever had. As a first time car buyer I was apprehensive of car dealerships but Werner Hyundai went above and beyond. Carl helped me from the time I walked on the lot and made my car buying experience as hassle free as possible. Will definitely be recommending friends to Werner and especially Carl for their next car purchase.

This is the worst car dealership Ive ever had business with. My car runs perfectly until I take it to Werner Hyundai for a schedule oil change and this is the third time after the oil change that my car has check engine light on and not running properly. Take it back minutes later they tell me it needs parts to fix it. Every person in that place will give you a different answer to your same question

This is the 2nd vehicle that I have purchased from this location. Josh was very helpful and knowledgeable about the vehicle and his job. I would highly recommend this place and people. Thank you Josh and Chris for everything.

Michael was very professional andHelpful during our visit and purchase of a new car. He was friendly as well. He also was efficient and tried to get us the best possible buy. I loved the way he listened to our needs.... wrote them down .... and then saved us time by sorting through the best model for us. He was also respectful of our age and took time explaining and offered his personal number if we had problems. The dealership was clean and impressive.

My car has been at the service center for over 4 months. I cant get a return call or update on when my vehicle will be repaired. Service will not return my many voicemails. Ive waited on hold for over 20mins to speak with anyone with information on my car. Customer service is non-existent. And if I do get thru, Im told Ill get a return call that never happens.So Ill write this review with a robo-reply that theyll talk with their team? (code for xxxx off)If Werner really cared about its 5star reviews theyd at least act like it. I believe most customers just want a little common decency and respect. Not to be shuffled around, lied to and ignored.Oh, and by the way Jack does not get answers as he states he does.Phil needs to at least leave a text or return his voicemails.Maybe the owners should be a little more pro-active when dealing with delayed repairs and service....just a thought. For that good customer service...

The staff was very friendly! But they are the absolute worse when it comes to business! It took almost a week to sell a car! They dragged us along that some of the salesman joked that we needed to clock in! Even after the purchase we had some trouble with the bank! And also the monthly payment was different from what we signed as well as when we start paying! And as we called to change our start date to an earlier date, the total amount was also different than what we agreed on! I was not pleased with the quality of service! And I dont plan on buying another car from them!

We had a fantastic car buying experience! Cedric helped us pick out the perfect car for our daughter. He was helpful and knowledgeable throughout the entire process! I highly recommend him and this dealership if you are looking for a new car!

Phil made my service experience excellent. From the beginning, he was transparent, thoughtful and brought new insight into the conversation. I’ve had several visits to this Hyundai location and Phil made this most recent experience the best by far. I highly recommend working with Phil for any service-related needs.

Tay was amazing, the best salesperson weve ever encountered, shes the main reason we chose this dealership over the rest to get our new car! ♡

Werner Hyundai is GREAT!! My sales person was Michael and he was extremely helpful, patient and kind throughout the entire buying process. I drove from out of state to get the exact Venue that I wanted. Unfortunately my old car broke down on the way but the whole team at Werner helped out to get me, my dog, and my old car back to the dealership safely so we could get into my new car. The customer service was outstanding from start to even after buying my car. Thank you Michael, Evan, Jack, Chris, and Heather! Definitely recommend you get your Hyundai here!!

Very courteous. Professional. Found we needed brake job while doing routine checkup, but discussed all our options with us, including cost. No surprises.

We purchased a 2015 Honda CRV in January the car has developed a roaring noise and shuttering in front end my wife has been there 3 attemps trying to have this looked at keeps being told nothing is wrong shes gone as far as taking it to a independent mechanic who told her front hub is going out. We purchased a warranty for this car and after last visit was told not to come back had to sign a release. I assume I paid for a no good warranty very disappointed our last service adviser name is Christopher Herrmann

I received great service. My service advisor Josh was prompt and kept me updated throughout my wait. The waiting area was comfortable and clean. I highly recommend Werner Hyundai!

Werner Hyundai is AMAZING to say the least, especially Antonio Johnson! I recently bought my first car - a 2020 Hyundai Kona and Antonio went above and beyond and worked SO hard to help me get my dream vehicle! No matter how many questions or concerns I had, Antonio always had a positive attitude, and made my first car buying process super smooth, comfortable, and easy! The whole staff were amazingly nice and super helpful. I 100% recommend you to buy a car from Werner Hyundai!

The salesman, Dusty, was excellent and made the process virtually painless. The only disappointment was the service department that took 3 days to detail the car and yet when we picked it up there were still things that needed to be done.

Great place. Very good and honest about there vehicles.

Evan Travis is an Excellent Genesis Advisor!!! He helped me find my dream vehicle and answered my many questions without any hesitation. 10/10 would recommend Werner Hyundai/Genesis!! Next time your looking for a Genesis go see my buddy Evan!

Great service excellent staff will definitely recommend to friends and family!

I am happy for the most part. Kristen Murphy is great. But leaving voice-mails for management and emails went unanswered and thats unacceptable. So instead of waiting 3 weeks to come into appointment with my part in stock, now i have to wait 2 additional weeks because part wasnt in stock on 6.12.21. Frustrating.

I am a new car buyer and they literally are the best place to get a car from! I definitely recommend everyone go ask for Josh! He was so helpful and worked so hard to get me into a car the same day I came! After finding the perfect car for me, The general manager “LB” worked even harder to find the best bank to finance my car at an affordable price. The whole staff were amazingly nice and super helpful. I would 100% recommend you buy a car from here! It is totally worth it!

To make a long story short I will say my engine siezed up on me, I had it towed to the local Hyundai Dealer they showed great hospitality, all of the staff were greeting even during busy hours. The employee (Joshua) who got me started was very helpful, he communicated with me throughout the whole process and he reassured to me that the dealership would take care of my car and get me back on the road. The rental department was very helpful and communicative also. The overall thing I loved about my whole experience was all promises were kept, all of my questions were answered and the dealership accomplished the goal of fixing my baby up and getting me back on the road.

I had some car troubles this morning and the Werner Hyundai Dealership, Service Department states that they open up allegedly 7:30 AM. I called several times and left a voicemail. Even when I was in the queue where it said 3rd in line...2nd in line...1st in line...I was getting hung up on. I called the Dealership when it opened at 9 AM and spoke to a receptionist who stated that she was also having issues reaching someone from the Service Department and would take my information and have someone call me back. I was just calling to let them know my car was getting towed to the dealership, but did nor receive any call back from 7:30-11:30 AM. When I finally got to the dealership, I was told that they dont do short term loaners, but also was not informed they do shuttles. I just happened to overhear an associate say who needed a ride. They dropped me off at my location, but failed to pick me up at the time they said they would pick me up so I had to call a friend to drop me back off at the dealership and even when I got to the dealership the lady in the service department desk did not acknowledge I was standing there. It was another woman who helped me with my bill and found my keys. I have been to the dealership before and usually they are prompt, but today seemed to lack some professionalism and courtesy.

The staff at Werner Hyundai were like a big family. I really enjoyed my experience shopping with James Davis and the team. James was very knowledgeable and willing to share unbiased knowledge on purchasing my vehicle. He wasnt trying to just sell me a car. I truly appreciate him for taking the time to make sure I made a wise purchase for myself.

Made an appointment 2 weeks in advance. Got there and service rep tried to talk us out of waiting for the service. We have an air bag light on and were concerned, wed already waited 2 weeks for the appointment. Apparently they dont do diagnostics on Saturday. So why make an appointment on a Saturday for it then? We live in Thomasville so the trip takes time. Never been to this dealership before, but based on this experience I do not plan to return. Therr were other service reps that were very friendly and seemed genuinely happy to help. Ours not so much. Always heard great thing about this one but that was not our experience.

Wonderful shopping experience and purchase. Good people work at Werner Hyundai.

Bought my very first car at Werner Hyundai! I am very please with the service of James Davis! Very professional & friendly. I came in telling him what I wanted and he delivered it on a silver platter. I didn’t feel pressured at all. I will definitely be buying more vehicles from them in the near future. If you’re looking for a nice ride with great service go to Werner Hyundai & definitely request James Davis!

Michael made it very easy to to business with Werner Hyundai. He was very knowledgable about the Tucson and took the time to review the benefits of the vehicle with us. He helped us find the right mix of downpayment, trade-in value and monthly loan amount to fit our needs.

The salesman and finance people are amazing they go above and beyond to see that your satisfied loved the experience would definitely buy another car there.

Amazing costumer service and a very welcoming environment! I Just purchased my first car with Sales Advisor Carl Bohannon at Werner Hyundai located in Tallahassee,FL and the service was nothing but high quality from the selection of the car from the lot to driving it away. Carl made the car purchasing process plain sailing. He was very attentive to detail from showing my mom, my dad, and I around the area explaining the various processes of the services that Werner Hyundai offered, who to call for services, as well how everything works within services there in addition to sitting with me giving me clarification on the features of the car and how everything works. I was nothing but satisfied with the entirety of the experience and exceedingly happy when driving out of the lot with my new car!If you’re ever in the market for a new vehicle I would highly recommend asking for Sales Advisor Carl Bohannon he’s the absolute best!

Excellent customer service, from sales to finance to service. I appreciate the resilience of the team and their ability to go the extra mile. I have no complaints.

Dusty Rudd & Marion are the best! They gave me a wonderful deal and I’m super happy with my new ride! Thanks again, guys! Business well earned!

Josh in the service department was pleasant, helpful, and knowledgeable. He explained the maintenance performed on my Elantra and facilitated warranty coverage for replacement of a part in the steering column. I appreciated his personal attention. Huge thanks also to the crew who not only washed my car but also vacuumed the floor mats.

The service I received was great and speedy.

I had a wonderful experience trading in my car for a certified preowned Hyundai. I told Carl I wanted an SUV, and he got me into one. I told him I had questions about dual clutch transmissions, and he got Chris from service to come and thoroughly explain this awesome aspect of newer Hyundai’s to me. Customer service was fabulous, I loved the team work, and I felt like they listened and delivered.

I don’t normally write reviews... but let’s just say this - buying a brand new car should ALWAYS be a pleasant experience. And with Antonio Kuhn at Werner Hyundai it was nothing short of that. From the moment I walked in, Antonio immediately made sure that I was cared for and helped me every step of the way as I purchased my first ever car. The entire time he was honest, fair and straight up with me. You don’t find that at car dealerships and I am beyond pleased to have given WH my business.If you’re in the Tallahassee/Big Bend area and looking for a car, don’t just go to Werner Hyundai, go see Antonio and he’ll take care of you like you’re family.