My 1st time being here n I’m blown away with the wonderful customer service. From the moment I walked in I was greeted with the nicest front desk clerk immediately even though she was on the phone with a customer. After discussing my problem with her the owner overheard my dilemma n told me he can do it for me regardless since I wasn’t on the schedule. This literally made my day n I strongly recommend this place for car audio n smart start device needs. Thanks again!!!!!

This has been the WORST experience EVER. We got the smart start put in our vehicle. Since we have had nothing but issues. Yesterday our vehicle just refused to start at 6pm after we had taken a trip to the grocery store. We called tech support twice did everything they said and nothing worked. We were told there is nothing that can be done at that time as everyone had closed! This is our ONLY vehicle we both work. My son had been dropped off for a birthday party and we were supposed to pick up my jr high son was home alone until we got back. We had to tow the vehicle ourselves. And now it is 2:18 pm the next day and they still have not looked at our vehicle and are saying they may not be able to help today. WHAT. We have no other vehicle. This is so stressful and unnecessary. This is NOT okay at all. We are a family left stranded because of SMART START. DO NOT USE THEM. THEY DO NOT CARE ABOUT YOU. THEY ONLY WANT YOUR MONEY.

I travel all over the State and it is nice to have numerous locations and in different states !! Glad I chose Smart Start!!