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Discount Tire
8835 S McClintock Dr, Tempe, AZ 85284, United States
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Discount Tire
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An
Review №1

Off-Roaders, rejoice! Look no further! Robby and his team went way further than any company I spoke with when it came to wheels and tires. I checked with Desert Rat, SDHQ, Doetsch Off-road, Trailbuilt.com… 37” tires are harder to come by then I was expecting. Having a Jeep, I needed 5 complete sets. Furthermore, a new DOT compliant bead-lock style wheel just released in the market that baffled all but I person I spoke with at all those shops. I just needed the tires. Robby at this Discount Tire on the corner of Warner and McClintock in Tempe impressed the heck out of me. Robby first tried to find the 5 tires I needed all over the country. Out of curiosity, he asked me about the wheels. I already had it in my mind that Discount Tire wouldn’t be able to help me because of the type of wheel I was looking for. I gave Robby the part number and told me he was going to look into it. He also informed me he was going to check with the tire manufacturer to check on any availability of the tires I wanted. Robby actually called me back the same day! To this day, none of the other shops have called me back. Robby did all the research on the wheels and confirmed he would be able to get them done for me plus beat the prices of all the other shops I spoke with! Robby had to orchestrate tires coming from different states because there weren’t five tires all in one place. He even kept me posted along the way. We discussed the assembly and logistics when I finally went in… Shop guys typically brush off people trying to speak with them about THIER business. Robby was completely genuine, professional and open to my input. I am so impressed with the level of customer service here. The entire team working when I went in were all genuinely nice people. That’s hard to come by when it comes to automotive shops. I am so thankful for Robby and his team. It was like a breath of fresh air. I feel lucky that I came across him and the team here at Discount Tire. Thank you Robby! You’re the man!

El
Review №2

I just drove through for an air check for my tires due to the tire indicator light being on. The line was long (10 cars ahead of me when I got on line) due to the colder air coming in. That was no fault of Discount Tire and, in spite of the long wait, I am SO APPRECIATIVE of this quick free service they offer. I hope the customers are giving some small tip to the young man providing this service. He is doing the best he can. Thank you.

Am
Review №3

I have always had awesome service at the McClintock and Warner location. Friday, I took my truck in for a very slow leak and they repaired my tire right away. I managed to leave without my tire lock. A couple of hours later, as I was heading back to the store, the repaired tire went flat at an intersection less than a mile from the store. I called them and Kyle sent Skylar to help remove the tire and take it back to the store to check it. They went ahead and replaced it and I was back on the road in about 30 minutes. Kudos to Kyle and Skylar for going above and beyond.

Ga
Review №4

Great service, fast repair, all while staying professional, and energetic. Took the SUV there to fix a screw in one of my tires. They checked all my tires for me and got it done quickly for a great price. Ill be going back to get new tires when Im ready. Thanks for being straight forward, honest, and helpful.

St
Review №5

This store exceeded all of my expectations when looking for new wheels. Thomas helped me through the whole process of finding a wheel that I liked and he was personable and communicative. Even though there is a market shortage on just about every wheel out there due to shipping issues overseas, we were able to find ones at the warehouse, and got them on my truck within a few days. AND the price was better than any other competitor for the same wheel. I could not recommend this location enough. Thank you Thomas for all of your help.

Au
Review №6

Where do I start... I went in to purchase two new tires for the rear of my vehicle, was told it could take up to two hours as it was busy... Not a problem... Four hours later still no update for my car... Went up to the desk to ask for an update, turned out my car was ready almost two hours ago... Asked what happened the clerk said that the salesperson dropped the ball... Informed him that this is just poor service.. He agreed and refunded my the cost of Labor... Got my keys and headed home... Tire pressure warning came up on one of the new tires... When I got home the new tire was almost flat. Called the store to inform them of the situation... They sent out a tech to look at the tire... Turns out it was leaking from the stem... They rebuilt the sensor using the wrong parts... Yes they made it right, but I assure you, I will never be back to this location...

Ca
Review №7

Had just bought a set of 4 tires. Then had an accident and my front tire blew. I called them to get a new one and they gave me a 50% off discount even without the roadside hazard insurance. He said for being a loyal customer!! This is the place to go!

p
Review №8

Always fast and reliableFilled all 4 tires to correct pressure.Always have bought my tires here.

Mo
Review №9

Thomas handled my situation thoughtfully and expeditiously. A great experience today. Thank you, Thomas!

Ke
Review №10

Awesome and quick. Mounted new shoes on freshly powder coated wheels. They did a great job.

Ko
Review №11

Highly recommend this location! Everyone is so friendly and very professional. Sergio helped me in picking out my new tires and I am absolutely satisfied with my purchase! Will definitely be returning!

Sa
Review №12

Ignored me to attend to another man who came in behind me, even though I had been standing in line for a while. Was the only Black person there. Felt I was totally disrespected. Went to the location on Chandler Blvd, was treated as a valued customer. Would not recommend the branch on McClintock, especially if youre Black.

Sc
Review №13

Always prompt, friendly, and provide realistic time and wait information. Wouldnt go anywhere else. Thanks for the great service

Da
Review №14

Very professional and friendly service. I got too agressive on my rear tire selection and they rubbed my fendors. Justin, Kyle and Skylar helped me work through it. They each treated me as their only customer in a very busy shop on McClintoch. Its comforting to receive such top notch and personal care.

jo
Review №15

For me they are always nice, professional an get things done.

Ro
Review №16

Great crew, helped me out in a hurry so I could get back on the road.

Ra
Review №17

Great service with small wait time.. Customer service always friendly..

Mi
Review №18

Thank you Robby, Sergio, Will and Kyle. You have restored the faith in quality and service.

Mi
Review №19

Very professional and quick..was passing through Tempe and needed 2 new tires..had me on the road in 20 min!! Outstanding.!!

Fe
Review №20

Stopped in to get my tires checked and they notice one tire had the hub cap over the inflater tube. They quickly changed it for me and filled all my tires. Btw-the Elliot store caused the problem when I bought new tires, but these folks fixed it . Excellent. Thank you

Yv
Review №21

Called to see if I could be done by a certain time, they rushed me off the phone saying yes they could. Drove all the way down here and they cant. 🤦‍♀️ what a waste of time and gas.

Ki
Review №22

Efficient and professional. Drive-thru, free tire air provided by an expert while you sit in your vehicle with the ac on!

Br
Review №23

I stopped by to have a potential issue checked out with my tire. They were very honest, and told me the tire was fine! I appreciate the honesty and that they did not try to sell me something I didnt need. I love this place!

s
Review №24

Prpbly ok but ive has issues ...

St
Review №25

Stopped in to buy a tire. Instead, I got lectured by junior sales rep. Very unusual experience for this store. I have worked with many very professional sales reps here before, but this young man didnt care. Good thing Big O Tires in just one block away.

Tr
Review №26

I was having problems with my front passenger tire. I new it was starting to split in places and as I drove it got worse and worse. I was not able to purchase tires at this time but I had a spare that was under my truck with no way to get it down.So I went into this Discount Tire store thinking that I was just going to get my spare tire put on my front driver side that was splitting, only to find out not only was my spare bad that both of my front tires were shredding. I was almost in tears, no way to buy new tires as I was in the middle of moving.I kindly asked Robert if he thought my truck would make it back to mesa and should I drive surface streets. He told me to hold on a moment and he was checking something. He came back and told me he had found two used tires that he could put on and I was still like, oh thank you but I just literally can not afford any tires right now. He told me, No they are free! I was so happy I almost cried!!They quickly got to work changing my tires. I left feeling SAFE driving for the first time in a long time. Fast forward to the next day. When I got to work we were looking at the tires.... These were NOT used tires!!! They were BRAND NEW!!!I will forever tell everyone about discount tires, and more so I will tell them about Robert! He will never know that he literally saved my life! Thank you Robert and Thank you Discount tires!!!

Ma
Review №27

This location was GREAT! Went in with an unexpected flat and I had to be at a church backpack drive in less than an hour. Gentleman at counter was awesome enough to move us right in bcuz he knew itd b a 15 minute job. I appreciate that he moved us up in front of cars that were going to sit in the parking lot waiting to b picked up anyways. In other words he didnt move us in front of the line of customers already waiting there but rather in front of those that were coming back for their cars. I really appreciate the sense of urgency he showed not just for the customers that were there with an appt but also the way he made us feel like we were just as important even tho we didnt have an appt (cuz who schedules a flat right LoL).

Le
Review №28

Awesome 👌 Customer service!! TIRES ARE FLAWLESS ALSO, Very Rapid replacement on all 4 on My RAM!! Keep doing what your doing,Dont Change the Formula For your customers,Because you have my Buisness for life!! Thank you

Zo
Review №29

I had ordered tires online, made an appointment and the team here have been amazing with making everything flow smoothly. They answered questions I had prior to arriving and even after leaving! Thank you!

ja
Review №30

Excellent service, Excellent help, the guys that work here are always so nice and willing to help.

Jo
Review №31

Customer service was exceptional took care of me in 45 minutes everything good! Its the only place i buy tires .

Ta
Review №32

Kyle and Robby were amazing! Fast, friendly and professional!

Ci
Review №33

This store provides great service and is full of kind, helpful people. After a long day at work, I had an issue with my tire and it turned out to be irreparable. Serjio really came though for me and found me a replacement tire so I was able to get back to the hospital and continue to work. My entire team is grateful for the help, thank you so much.

Es
Review №34

Been using them since I lived in the Midwest, now I live in the Southwest, but they are great in both areas. After decades of service, I still highly recommend them!

Br
Review №35

Always friendly! Great staff.

Mi
Review №36

Discount Tire employees never come up short when it comes to customer service and sales. I had a tire that was completely shot. 2 employees (Im sorry I forgot the names) immediately helped me. I wanted to get the same or comparable tire. I was able to get 2 front tires that were priced matched, and had higher mileage. Im thankful this location was literally .08 miles from where I was working, and received a great deal! I will be going back for the back 2 tires! Thank you for saving the day!

Jo
Review №37

Fast and friendly service, 2 new tires in under an hour and honored the same price I had paid on them before. Small bump in the road but was handled by the manager Carlos professionally and promptly. Thanks

Ry
Review №38

Wow! Blown away by the customer service and professionalism by these guys. Ive been coming here. A long time and they never fail to give me excellent service! Ryan was very helpful with getting me two new tires for my vehicle two days ago and Justin helped me get them rebalanced today and even fit me in with my appointment all messed up.Above and definitely beyond today, and always! Well done discount!!!!

Ve
Review №39

Had a flat. They fixed it free. Great customer service during Phoenix insane hot temperatures.

Je
Review №40

Weve loved the location on Warner & Mcclintock for years. Yesterday my employee went, with no money - to have her spare tire put on, as pretty much all of her tires are bad, but one in particular. They felt so uneasy about her leaving, the claimed to have used tires that would cost her nothing. Unbeknownst to her, they are BRAND new. She is in a tough way financially (moving + life) and that was a huge Godsend! I set my appointment for Monday for my 4 tires Im needing. So So awesome of them!!

Sh
Review №41

Wonderful service in a timely, friendly & professional manner. They dont try to talk you into things you dont need.

A.
Review №42

Kyle provided excellent customer service. I dropped my car off at his location despite ordering tires at a different location. He made it work. Give him a raise or something!

Il
Review №43

Good prices, efficient service and friendly staff.

st
Review №44

Great people, service and pricing. Always have an appointment, theyll get you out in about an hour.

Jo
Review №45

Great service like always, called at 2:30 and they got me in after work at 4 on the dot. I will always come to this location for my tire needs 😀 keep up the great work guys!

Ti
Review №46

Great service and attitude! Kyle made me feel very well taken care of!

je
Review №47

I had an appointment at 11:30 to replace a tire because It looked like someone took a nail gun to it. This nail was in the side wall, I was looking at a big expense walking in there, thinking they would try to get me to purchase 2 tires. Luckily the tread depth was 9/32nds so it wasnt needed.The staff there was incredibly friendly and helpful. They even fulfilled my request to pull the HUGE nail out so I could keep it as a trophy. I was literally in and out in less than 30 minutes!!! I highly recommend them for any tire needs. I will definitely be back when I need to replace all 4 tires!!! Keep up the great work!!!!

Ia
Review №48

Was able to get all 4 tires replaced an hour before closing! That said I called to check and it wasnt weekend but a weekday!Great service!

Ch
Review №49

Tire pressure light was on. Only 3 cars in the line at the time- 1230pm.Friendly, young attendant, had a mask on.Needed a water bottle and since the lobby had none (due to Covid), he got me 2 from the stack in the garage.Love excellent customer service!Tip your tire attendant please.Thanks!

Gi
Review №50

Just in for air this morning, but theyve got clear signage that makes it perfectly efficient. The technician who assisted me was polite, friendly and professional. Great job!

Fr
Review №51

Quick and convenient.

Le
Review №52

Service was excellent and the staff very friendly and professional.

Li
Review №53

They were great! I had a slow leak in my tire. They got me right in, patched my tire and I was on my way.

Fr
Review №54

I love this location, never have I been here and they treated me me so awesome! Definitely will I return!

Jo
Review №55

Great service! Made an appointment for tire rotation and they were on schedule and fast! They followed all protocols for the pandemic!

Ca
Review №56

I need 4 new tires for my truck. It was going on a 2,000 mile trip. My local store didnt have the tires, but made arrangements to have then shipped from another store. Fed Ex delivered two of the tires, but left the other two in their distribution center. My local store called around and find two tires 11 miles away. I went and picked then up, they put them on for me and didnt charge me labor because I had to go pick up my tires 11 miles away. They were kind and considerate through the whole process. I guess thats why Ive been a customer since the 1970s when as a teen of take my car down there and trade out my really bald tires for less bald tires and ask I paid for was labor back then.

Mi
Review №57

I stopped by the other big name tire place and they wanted to charge $29.95 for a flat repair so I waited an hour in my car for Discount tire to open and do the same thing for free. Skyler was helpful and ready to help along with the rest of the team. Totally worth it, thanks Discount Tire!!!!

Ca
Review №58

Great service and all from my car!

Su
Review №59

They are amazing at getting your services taken care of. Great team work clean and professional.

bm
Review №60

Was in getting tires and Ryan at the front desk couldnt be more helpful and explained to me step by step what was needed. Highly recommend Ryan to get things done right. Absolutely going back for any future tires or questions.

A
Review №61

Superior customer service at this location! Great selection and warranty package.

Ri
Review №62

What a wonderful organization. Professional, prompt and efficient. And it doesnt break the bank either! Great job to the entire team!!

az
Review №63

What can I say? Great shop, awesome staff. They will take care of you: Shawn, Kyle, Justin .... great crew!

Jo
Review №64

The Manager Stan and his crew are The Best in the Industry. Quality Service with a Smile and Honesty. 10 Stars

An
Review №65

Set up an appointment the morning of a flat tire emergency they got my car in and done in 20 minutes!

AZ
Review №66

Went in yesterday for a balance on a Ram I recently purchased. Made an appointment on line which works great. Met with Richard who provided a tire check and then we talked about a tire upgrade which I have in mind for next year. I drove my truck on the ramp to ensure no smudges on the seats. They had me done in less than 20 minutes. Outstanding team as a whole. Excellent can do attitudes by all and outstanding customer service with no pressure. Thank you and keep up the great work.

Au
Review №67

Everyone who works here deserves recognition for their excellent customer service. Shout outs to Kyle, Ryan, and all the tire technicians for taking care of me and my vehicle the past few years.

Al
Review №68

Fast service on flat repair.

AZ
Review №69

These guys are always polite and professional. Helpful and as quick as they can be. It is really nice to be able to make online appointments.It is also very kind of them to help out all Arizona drivers, whether you have their tires or not, they will check air levels for free! Most locations have a dedicated line and employee ready to help you without you even having to get out of your vehicle. Just look for the signs.

Da
Review №70

Good bunch of guys here. Great team!

Zo
Review №71

Pulled up free quick tire pressure check and fill with rotate and balance so awesome.....

Ki
Review №72

I cant say enough how grateful and happy i am with my service today. I wish I wouldve thought to get both the gentlemens names that assisted me. I was a red santa fe that put off replacing 2 front tires because of my covid fears and being medically at risk until it became a tire safety issue so I went in today. The staff was completely accommodating and reassuring. the salesperson asked if i felt comfortable coming into the lobby to look at my options and when i mentioned I was really nervous due to covid, the staff immediately offered for me to drive my own car into the bay and drive it out. they came and got me in the parking lot when it was my turn and were very careful and sanitary and didnt have to touch the inside of my car. I was in and out in less than 45 minutes. and they didnt roll their eyes or make any comments. they were respectful and put me at ease. Im so thankful for the amazing AND respect I received today.

An
Review №73

Always have what you need at the best prices......🙂

S.
Review №74

Great every time I been here great help and very professional service from zack randall

Sh
Review №75

Justin and Ryan and the service team here are top notch. The work was done efficiently and they are just kind people there.

Jo
Review №76

My tire had a nail in it and Discount Tire said they could not repair it because the tire was too worn. They said I needed to replace it. Took my car to Gunnell Tire & Sevice in Mesa and they said the tire was not that bad.They estimated it had about 5k more miles of life in it. They repaired it and rotated my tires free of charge. Guess Ill be going to Gunnell from here on out.

En
Review №77

I have received the best customer service at this location time after time, they have provided my vehicles with multiple sets of tires and always given great service, as well as provided me with quality customer service.

Du
Review №78

Take the mask off.

ja
Review №79

Great service

Fi
Review №80

Was in a hurry and these guys took care of me. Great service!

Wh
Review №81

FANTASTIC Place ! Don’t go anywhere but here for tires. Kyle was so helpful, knowledgeable, & not pushy! I have purchased tires here twice already and still the best service ever. Everyone is so KIND! Thank you !!

Mi
Review №82

Man can they blow a tire!

Ri
Review №83

Always great customer service. Free pressure checks and repairs on flat or leaking tires. I had to get 4 new tires and was in and out in about 30 minutes. Ive been a customer for years and plan to remain one for future needs.

Gl
Review №84

Always great service

Jo
Review №85

A+++ service for me and my company always...fast service in and out in 30 to 40 minutes...and friendly services everytime

La
Review №86

Got my tires filled and the attendant was super nice and fast!

Ze
Review №87

Visit them today they were extremely helpful and friendly

Na
Review №88

Great job, very clean and took care of my car in a timely manner

Hu
Review №89

We have our tires warrantied through Discount and this location in particular are super helpful, courteous and eager to help. They offer an easy-to-drive-up Air Check and even in a brief interaction yesterday morning his customer Service was thoughtful and genuine (even at 8:15am).

C
Review №90

This location was amazing. I am used to going to Discount Tire because they have good prices and good service. When I went to this location however I wasnt looking for tires but I did need a simple part for my car that isnt typically in stock. The staff there were very helpful and made sure that I had everything that I . Even though the part that I ended up buying was only a couple of dollars I still got great service and attention from their staff. It isnt easy to get respect in an auto shop as a woman alone but I appreciated the way I was treated here.

De
Review №91

The guya are always so nice when i need my tires checked

Ar
Review №92

Great place to get all your tire and warranty needs. Cheaper than anyone else and with great tire brands. Thanks guys. Will always come back. 👍🏼

Ti
Review №93

Great customer service, was headed out of town so I stopped for the free air pressure check and was shown a bald tire with a crack on it on the front right side of my car. These guys replaced my two front tires and got me back on the road in just about forty minutes. Everyone was busy and the business seemed to be working like a fine oiled machine... Thanks guys. (Good price too) I checked.

Lu
Review №94

Worst customer service.

DJ
Review №95

Super profesional staff! Its always so easy coming here. Last time they patched up my tire basically for free. Also helped me decide what offroad tires I needed for my Tacoma.

Se
Review №96

Customer service is great.

El
Review №97

Super fast & friendly! Also didnt keep us outside like other locations.

Pr
Review №98

So I ordered my tires a weeks ago set an appointment in for the day they were supposed to show up. So they have me pull in my car and get started then about 45 minutes later they come to me and tell me they cant find my tires. I have been there about an hour and a half, so they tell me we will call you tomorrow when the tires get here they are a day behind in delivery. All im saying is that it would have been nice to get a call ahead of time so I wouldnt wast my time sitting in the lobby. So I ask for a little compensation for that (spent $700 in 4 tires) and they say yeah heres $10 for gas. So I spend $700 on tires and then wast my time and never did i complain in their lobby because I didnt want to create a scene and all they want to do is give me $10? I will never come to this location again!

DE
Review №99

DISCOUNT IS ALL ABOUT TIRES and WHEELS.DISCOUNT EMPLOYEES HAVE LONGEVITY AND LOYALTY.. and expertise..A solvent, well runner company u can find everywhere. They make u feel safe driving down the road. What a difference a set of new tires makes in the performance of your car. Regardless how old it is. I appreciate the it is a sound source for tires and the continual maintenance of them after purchase. I am a FEMALE BUSINESS OWNER in Phoenix, who depends on my transportation. Thank you.

Ce
Review №100

I had awesome service at this store on McClintock and Southern. I purchased four tires with them and the price and service was great. I had been to another Discount store prior and even though its the same company the customer service at the other store was terrible. I will definitely be back to this store on McClintock again!

Information
56 Photos
100 Comments
4.6 Rating
  • Address:8835 S McClintock Dr, Tempe, AZ 85284, United States
  • Site:https://discounttire.com/store/az/tempe/s/1352?y_source=1_NjI3MzI3LTcxNS1sb2NhdGlvbi53ZWJzaXRl
  • Phone:+1 480-752-0527
Categories
  • Auto body shop
  • Tire shop
  • Auto parts store
  • Auto repair shop
  • Wheel store
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–5PM
  • Wednesday:Closed
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–6PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Staff wear masks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Amenities
  • Restroom:Yes
  • Wi-Fi:Yes
Planning
  • Appointments recommended:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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