Great dealership! No hassling or haggling. Terry Brown is a great salesman. Knows his vehicles forwards and backwards and what he doesnt know he is quick to find the answer. Mike in Finance is awesome (even though hes a Raiders fan 🤣😂). The whole crew there was awesome, easy to talk to and not pushy in any way. Thanks for the awesome experience!

I have been dealing with this issue for a very long time with different shops. I was getting very frustrated trying to get to the bottom of this intermittent problem. What made all the difference this last time was that I had Derek helping me. In the early visits he tactfully delivered negative news about the inability to diagnose the problem with a genuine desire to help. In subsequent visits he remembered the specifics of my issue. When the problem was finally caught in action he personally confirmed it then proceeded to oversee the repairs and ensure that all my concerns were meet. Throughout the entire process I always felt that he took ownership of seeing the issue through to resolution. The entire experience was pleasant, reliable, and well-managed.

Very Disappointed, bought the most expensive Nissan “GTR” from Autonation. Brought the car in for an inspection but didn’t get a loaner even though appointment was booked 7 days in advance. I had to wait in a really dingy and run down guest waiting area where even coffee machine wasn’t working. I change cars every year, my experience with other dealerships like Porsche, BMW, Mercedes even Lexus is 5 stars they are top dealerships for their excellent customer relations and beautiful relaxing guest lounges. They provide value added service Free to their customers so they are proud of their car ownerships. Not getting a loaner and sitting in a run down guest lounge working through my phone really turned me off and I regret buying an expensive GTR. I am giving three stars only because of Derek my service advisor who is a rock star and always smiling and accommodating. Thank you Derek. I hope the GM, Justin can make changes and start treating their elite customers better. Improve customer service and spruce up the guest lounge and provide loaners.

I dropped my vehicle off in the morning with the impression that my recall service would take the entirety of the day to complete. It was a pleasant surprise to get a call 3-4 hours later saying that my vehicle service was complete and ready to be picked up at my convenience. Given that I opted to have my oil and filter changed while my car was already being serviced, I was extra appreciative of how timely the service department was in competing my vehicle.

Great experience did not feel pressured at all and Theo was wonderful!! If you go ask for him! I took my family and he took care of all of us while being there and with little ones he made it an easy experience and had them entertained as well! Definitely coming back to him when I’m ready for an upgrade! Thanks Theo for everything

Like to give a shout out to Terry at Auto Nation Nissan in Chandler Az for his outstanding customer service, I was extremely impressed on how knowledgeable he was on the vehicles that I was interested in. I really appreciate his patience, it was a difficult decision, for me the inventory they have on hand is amazing. Between Bailey in finance & Terry our experience there was extraordinary. If you’re looking for a pleasurable stress free experience I would definitely recommend these guys!

I just went in for some recall work. It was done quickly and they washed and vacuumed my car for me. I also love the shuttle service. Great when you dont want to sit in the waiting room for hours.

Never thought of buying a car esp. for my 1st car from Nissan. But having these people around me, from my sales associate, Jason Faber, to its Sales Director, Mr Garrett Magedson, they have greatly helped me decide that Nissan is really the best choice for me. Have been to different car stores, and met different good sales persons but only with NIssan that I got a great customer service. I was introduced to Nissan Kicks and instantly fell in love with it as it has security features that really amazes me especially for a first time driver like me. Now, Im driving my 1st ever brand new car! Again, thank you Autonation Nissan for the wonderful experience!

I knew walking into Autonation Nissan I wasn’t going to receive anything less than great customer service. I am a 3 time returning customer to this location. Each and every time it’s been an easy process. Never felt pressured to purchase a vehicle like I would at other dealers. Cole who was my salesman was informative and let me take the time to really get a feel for the vehicle on the test drive. Finance was quick and easy and an awesome conclusion to my sale.

This is the worst dealership in town. We attempted to purchase a vehicle and had a deal in place. After driving the vehicle we started to notice several issues. I called the dealership the next day and everyday for 3 days to return the vehicle. I was given the run around everyday. They kept saying the service manager would call. I finally decided to bring the vehicle back and cancel the deal. I was under the 5 day /250 mile warranty. The law is actually 15 day /500 miles but they lied about that too. They assured me that my down payment would be returned with in 3-4 business days. It has been 3 weeks and nothing. I spoke with Mia the finance director and was surprised when she said she is glad I haven’t got my money back because I owe her money. The problem is they sent a check for a payoff on my truck and they weren’t supposed to. Somehow I’m the one suffering by not getting my money back. I will never do business with them again and would hope no one does. I have tried to reach the gm several times and he is never available. This place is a nightmare. Bailey is cool!

The representatives were nice each time I went in for service however the service was poorly completed.On Friday 8/27/21, I went there for a tire patch but was talked into additional services. When they gave me my vehicle back I was assured everything was completed. By the time I got to my home the same tire was running flat again. I returned the following day, Saturday 8/28/21, to have the dealership patch the tire again. Once again I was assured the issue was taken care of. On Sunday the service department was closed. On Monday, 8/30/21, the same tire was flat once again. Upon my return the manager stated it was the same patch that they had failed to seal correctly.

The service people were very friendly and informative. The car wasnt ready in the time I was told but everything I was notified right away when it was finished. The cashier could smile a little.

They were so friendly and eager to help me as soon as I pulled up. They completed the task so quickly and had me on my way the same day!

I would recommend buying parts somewhere else. They will rip you off when you try to return cores. There are some many other choices of Good Nissan dealers. Just beware.

Ever since my father suffered a stroke I had been a looking for a car that was more suitable for transporting him around to doctors visit and such. Theo was great at helping pick such a MID Size SUV. Even matched the CARMAX value of my trade in.

I purchased a car that was having issues, I was told it was going to be a 2-3 days, that turned into 2 weeks, and over a month later and still no updates on the car. No call backs from anyone, no update what so ever. You can tell this place likes the money over great quality and customer service. My mistake here was shopping at Nissan.

I have been to a lot of car dealerships especially in the last month since deciding to purchase a car and I had the best experience with automation Nissan! Theodosios made me not feel pressured, listened to what I want, and was extremely welcoming and friendly. I am so pleasantly pleased with my purchase and the customer service I received. The second I walked in the room there was great energy compared to the other dealerships I went to.

Ramon greeted me pleasantly and respectfully. He showed true professionalism and also was natural, good balance. He helped me find the right car. He was real with me and was on point all the way through and even follow up after I bought which is rare. Excellent experience all the way. Thank you.

Autonation has always been a pleasant experience! Ive been to the parts and worked with several service guys for over a year now for all my car needs. Carlos, Danny and Derek are all great!

Horrible service! Can never actually get ahold of service department seems like i have to call a million times to just have someone answer weeks later & then be told my car cant be seen for another 2 weeks unless i rush there within the hour of me calling. Feel like once i got the car they didn’t care about me or the car they were friendly with taking my money though! Workers are all cool until you drive off the lot

Best experience buying a car! Very emotional time for us, we got very lucky the day we walked on that lot and met up with Theo, sweetest man ever, Theo, the busy guy that he is, passed us over to Jack, best thing that could have happened to us, Seriously if you are looking for a car, ask for Jack, im not kidding, hell take GREAT care of you, not your typical pushy fake car salesman. He takes care of my daughter when she takes the car in, shes a student in Arizona, we live in Wisconsin 😥

Totally loved how the whole autonation nissan tempe team has helped me to get my first ever car in this foreign land..The ehole process was smooth and hassle free..Special thanks to Mark, Ken and Bailey.. Would love to recommend this place if you r thinking of purchasing a c nissan car ..

I AM STUNNED!! I contacted this dealership when I learned they had just taken in a vehicle that I have been looking for. There were no pictures yet but I had a sales person go take some images while it was being inspected in the service area. When I try to purchase the vehicle I was told that some local buyers wanted to come and look at it and if none of them buy the vehicle, they would sell it to me and ship it. Since when did living out of state become a discriminative reason to not let someone buy a vehicle, I was first to this and I am stunned at the way I have been treated, buyer beware!!

Used the service center for a recall repair. They gave us an accurate quote on time and was professional, helpful and clear on the work to be done.

The fluid replacements are expensive, but the service associate gave me the information and options before service was approved. The time estimate for service completion was exact. And, the car was returned cleaner than when it entered the shop. Im happy with how it runs. Thank you for the attention to detail, the notes on what to get next time and for not selling me things that werent needed, eg. a new battery. Its 4 years old and in AZ thats about the expected life of a battery. Then, again, I dont drive much.

Jack made the car buying process so easy! He was great to work with. He guided me through the whole process and took his time explaining the new features on my car. Also Kenneth in finance was awesome! Easy to talk to. Would recommend this dealership and Jack to everyone who is looking to buy a car!

It was extremely excellent. The staff and sale representative Jake was amazing. He went above and beyond for us. I greatly appreciate him. Also, the service center took care of us. Had a nail in the tire and they replaced the tire. This is the second time my family and I have gotten a car here. I would definitely recommend this place.Thank you AutoNation Nissan.

I was able to take my car in early then scheduled was helped right away. I was able to wait for the shuttle which didnt take long at all.

The mechanic showed on my report that my tires had hit the yellow warning. I asked my service advisor and he confirmed. I stated the Michelin tires with a 60K warranty were installed in January of 2021 and had less than 3K miles on them. The advisor informed me that they were very soft tires and need to keep an eye on them. I left and drove over to Costco and asked them to review and if I could have a manager review for warranty replacement. He looked at everyone of them and said it seems like Daily he gets the same request to look at newer tires being suggested for replacement or bad wear. He suggested I find a dealer I can trust since I lost confidence. I just had my brakes replaced since they were down to 1mm. I am so sorry I did not have them checked at another brake retailer before going to the dealer. If my tires received a bad report I am wondering if I spent my money too early.

Top notch. I took my niece to buy a car after hers was totalled by a distracted driver. Both the sales representative and the finance representative, Kenneth, were super nice, polite, not pushy at all and just made the whole experience a great one. They were extremely professional and I would definitely recommend anyone to buy here.

Polite respectful knowledgeable he got the job done it was an awesome experience thank you Derek @ AutoNation Nissan Tempe

Myu (hope I spelled that right) was helpful and did her best to get me into a new car, but it wasn’t the right timing. When I test drove the Jeep I was interested she shared some of her story, which reminded me that we all go through our own struggle and journeys. It’s important to remember that in all of our encounters. You just might make a new friend.

Do not buy from here. Bought a vehicle on May 9. On the way home, realized the radio wasnt working. Called them immediately and let them know. I brought the car to them on day 5 with a few issues, the radio/Bluetooth not working being my main concern. They said they would take care of it and me. Told me my car needed a new audio system and they had to speak with sales. No call on Monday or Tuesday. I called Wednesday, turns out the kid helping me forgot about me. Spoke with another person, said the same thing. No call for 5 days and trying to speak with anyone in service was practically impossible as there was never an answer. Spoke with service manager finally today, and he tells me sales is willing to split the difference, I have to pay $275 out of pocket for a radio. Had I known this would be the outcome, I would have told them to keep the car before my 5 days was up. Im planning a big purchase for a new truck in another 12-18 months. This place will not be getting my business...and word of mouth goes a long way!

I bought an Armada Platinum a year and a half ago. Since that purchase I have taken the vehicle in twice for servicing. Each time was less pleasant than the next. I went in today to see if they would want to buy this vehicle back so we can buy an electric SUV. I got the let me check with my manager, then I was totally lowballed. I asked for a very simple service item completed that was not completed last time I was in, they tried to tell me, we are really busy but when I explained they did not do the work last time, they took my vehicle back, then brought it back to me. Now I find out they did not complete the work. I text the representative and no resolution was provided. Stay away. Typical old school dealer.

Everyone except Mia in finance was great and easy to work with. Mia needs a new job, she had 0 customer service skills, is rude and looked down on me because of my service dog. Mia stated that nobody gets their documents shredded, after the deal is done, yet her partner in finance in the next office came out and started shredding documents an entire 8.5 x 11 box that reams of paper comes in full of documents.....took over 3 minutes to cram all of the in !!!! Humm for a person that is supposedly the finance manager you would think they would aquire some communication skills. Not to mention courtesy and basic human decency. She could not look Me in the eye without attitude, this makes me question her integrity or lack there of9/29/21 update Owner of dealership emailed me to contact his General Manager regarding this matter on 9/29/21 at about 8 am, The number I was given was the dealership main phone number, which rang for about 4 minutes. After I aquired the correct phone number for this gentleman GM I left a detailed 4 minute message on 9/25/21.I still have not received a call back, but then my deal funded and they made their money and I live 96 miles away. It is a shame that the owner has no control of his dealership, or the way customers are treated.

BEWARE..One of the worst dealer experiences Ive ever had.. Had my my Nissan Leaf in for recall work to be done Upon pick up realized realized that my brand new Samsung earbuds that I that I just bought and had for about 4 days its about 4 days spent over $350 on were stolen out of my center console. Immediately brought it up with my service advisor and was told he would check around to see if one of the guys in his wash Bay had them and he would get back to me.. After after 5 days goes by I contact them again and was met with the answer that none of his people in service or washbay have a Samsung phone they all have iphones. So basically I was left out to dry by some internal thieves they have working There. Tempe Nissan still hasnt made it right with me on reimbursing me for the stolen item. If youre having your vehicle in for any service work do not leave any personal items in the vehicle that you its in the vehicle that you dont want stolen.

Cole E. was very helpful. Answered all questions. Showed me vehicles in my price range. Very patient young man especially in 108° Arizona summer day. Definitely will refer family and friends here.

We worked with Jack in Sales, and he did an excellent job finding out what we needed and making sure our needs were met. He was not pushy, he was very informative, and he spent the time we needed to get the deal done. Extremely satisfied!

Very nice people, very professional. No hassle dealership. Worked with what I needed. Thanks

The team work was excellent. They always get the job done right. Very courteous, helpful, and keeps me updated. Thank you.

Awesome service from Jim. Part was installed sooner than expected and pricing was excellent.

My advisor was Derek, he was amazing from start to finish, I had transmission issues and needed a completely new one, I was given a rental and Derek checked on me and updated me throughout the entire process (which was about 3 weeks). I’m very pleased with the service on my vehicle and over all customer service.

Tempe AutoNissan, has lost its professionalism, the wonderful service that they once had has faded away. Yeah, they still wash ru car, but telling u of repairs thats needed has vanished. They even call my car brown, Ive been taking my eggplant colored car to Tempe Nissan for five years, its listed as eggplant. Lol

I am happy with the end result. But I am not happy that you had to break an expensive part of my car which cost an extra $750 and the part to fix was only $50 (the latch on front lid). Very disappointed that the charge was passed on to me and it cost more than $800 to fix a $50 problem. I am a single mom of 3 kids and it is not fair how you have ripped me off!

I got my vehicle service done with in the time frame and with great quality of service. Thanks to the Carlos, the service mechanic. I look forward to working with you.

Carlos was very attentive and was quick to have the work complete - even going out of his way to have an alignment done at the end of the day.

Staff is good they welcomed and treated well, handed the process, though it took more than 2 hrs and car was not great, still these guys are good, may be it was my case alone.

Purchased a new Truck, staff was super informative and friendly. Was in and out in no time. Thanks, loving the new truck!

Great work, service person was friendly, kind.He told me and hour and it was and hour. The young lady that check me out was very kind and polite. Nissan keep doing a great job.

This review is overdue, I went to Nissan Tempe for service to my 2019 Nissan Altima for the first time on Tuesday. I really didnt know what to expect have never really had good experiences at dealerships. First of all Danny was very helpful explained to me everything that was wrong with my car and what was going to be done to fix it. I thought this is going to be expensive! But no Danny told me my vehicle was still under guarantee for a part that would have cost me about $600 out of pocket. They even replaced the battery on my key! Fixed my volume button and they left my car super clean! Mike the manager made sure my experience had been a good one and they even gave me a ride to work without charge and I didnt wait for hours. Needless to say I will be coming back you have a repeat customer! Thank you Danny, Mike and staff for your help!

The service assistant listen and respected my needs.

I had been looking at used pickup trucks and saw one that looked really nice and low mileage for a rather reasonable price. I called to see if it was on the lot and a couple of hours later was meeting the salesmen and began probably the best purchasing process I have had for a large purchase. Everyone was friendly, worked with me to unfreeze my credit, not pushy at all! Its not too often you can go buy a vehicle without spending hours and feel like you are in a chess game and losing. This was a really feel good experience for my wife and I and yes, I would highly recommend Auto Nation Nissan Tempe!

Jim did a great job Recommended everything that needed to be done to my car. It was going to be taking a little bit longer because of my recommended but Jim stepped it up got got me a loner

My Sales Representative Jack Chammas went above & beyond to find me the new 2021 Nissan Leaf that met the specifications I was looking for. I will recommend him to any friends & family that are looking for a vehicle. Jack also did a great job of getting all of the neccessary documents together and ready for me so that I could have a smooth & speedy purchasing process & not spend my whole day on paperwork.

Went in to buy my first car, was a great experience. I was helped out by Eduardo B. who was super nice and very helpful. The process was smooth and easy, totally will recommend coming here to buy/lease a car!

I bought a vehicle 3 yrs ago that said it was certified and started having issues with very shortly after kept bringing it back they could never find anything wrong with it. Three years and $10,000 later everything is wrong with it and would only give Me $500 towards another vehicle!! 😭

Danny and Jack were great! I just bought my car a little over a month ago. I went through a car wash and the dryers completely blew the back bumper off on one side. The car wash was no help so I called the dealership. They were able to help me right away and get my car back together again with no hassle. Love this place!

It was a great experience. Keep up the great work!

1st service of new car. Was satisfied with service. Except for the wait of 2 1/2 hours.

Excellent place i was looking for a new car and ask a salesman about a few and I meet this young man who knew alot about cars. If youre interested in purchasing a car from here check them out. Ask for Dwight

My service adviser Jim, was a gem. I wasn’t in the best of moods and probably took it out on him a bit …. But he was very patient and kind! We need more Jim’s

It was great, was out in less than 2 hours. Danny was great

Terry Thomas came up to me and asked if he can help me or answer any questions regarding any of the cars, then answered all my questions. Terry was friendly in a very professional manner and gave me plenty informative details on my Rogue than any other sales person from all the different dealerships I had visited all week without being a pushy sales person but pure information. Terry deserves a 10+

Dont go here. They steal peoples money and give you the run around when you try to ask about whats going on. They sign you up with warranties you dont even know about. Ill be calling my lawyer. Someone in there is crooked.

Fantastic service, they had to order the part for my car and side it wouldnt be ready until late the next afternoon. But they called me before noon the next day and said it was ready to be picked up. They gave me a rental car so my car could be fixed.

I was working with Mayu, who is a complete waste of time. I emailed back and forth for an entire day, and even scheduled an appointment to view an most likely purchase a car. The next day is my appointment, I look up to see if their are any more cars that strike my interest to find the car I was planning to come and see was moved to another location all together. I tried to speak with the salesman but was completely ignored, until a sales manager eventually reached out.I have two days off a week, and now my two days are over, and the car will most likely be sold to someone else. It is nearly impossible to find a car right now, and when I finally do this is how they treat their customers? No respect. Will never be back.

This was my second vehicle purchase at autonation Nissan Tempe. This recent purchase was by far the best experience I’ve had. From the experience with the GM, to my salesman Jack to the finance manager each and every step of the way they were friendly helpful and clear. They treated me with dignity and respect and answered all of my million questions.

If you need a car this is where you need to go!!!! They hooked me up with my 2020 Nissan Altima and I love it. You guys are the best and I feel like I am part of the family every time I come there!!! Thank you so much for all that you do for me.

Service tech was knowledgeable and efficient. He was also kind.

Always helpful friendly people. Clean place. Never too busy to answer my question.

Friendliest staff in the world and very fast with their servicing.

I just relocated from out of state and before moving I bought my Nissan and got the warranty. I was worried I’d have problems getting my oil changed in another state. But the staff made it an easy process. They promised me a time frame to have my car done and it was. I was very pleased.

Everyone was great. Austin, Theo, Bo, and Baily did great!! Strait forward and helpful.

Had a sensor replace and was surprised that my warranty had ran out Even mthought I had 9300 miles

We are beyond happy with our purchase!! Austin and the rest of the AutoNation team were great to work with. Buying a new car, felt so easy! No hard core sales, just wanted to help me find what would work best for me. I will be returning to AutoNation for my next car! AND I highly recommend YOU go there too!!!!

No one cared about the problem I was having. My car set at the dealership all day with no call backs or updates onThe vehicle at any time durning the appointment. I called the dealership4 times no one ever called back. Upon picking up the vehicle nothing was explained. They onlyAsked for payment and kicked me out the door. Automation is a horrible authorized dealer for Nissan they over charge you and don’tCare about you at all. Please do not work with Marcus from the service team. He does not show interested in your issue onlyWants payment. I paid $153 for a diagnostics that took over 8 hours and they would not helpMe with my issue at all.

Great Sales Representative Mike Gave Us Excellent Service Very Satisfied With The Attention Given And Our Purchase

Large, clean showroom. All covid protocols followed. Not crowded. Lots of space to stay separated. Garrett was our sales person. We met with him a few weeks ago to check out some models of used cars we were interested in. I told him we were not in a hurry and gave him a list of our criteria. Garrett then contacted us by email a couple of times to let us know when cars came in that fit. No high pressure tactics. No annoying daily calls or texts. When ones that interested us came up we went to test drive. We found one we love. Mike the finance man did a great job of explaining our options. Overall, working with Garrett, Mike, and Auto Nation in general was my best car buying experience ever, and Im 70 years old and have purchased a lot of cars.

Came in to charge electric car, easy to walk around see whats new.

I could give this place 0 stars I would. I live out of state, got the necassary paperwork ready beforehand. I went to get the truck and finalze the paperwork they didnt have it ready, no communication between staff. I had to got back and didnt even get to drive it home, they gave me a choice to come back again or get a car hauler (at my expense.) I purchased a car hauler to bring it to me, then It sat in their lot for 3 weeks before I finally got tired of asking where my truck was and contacted the car hauler myself, who realized that it hadnt been picked up and delivered to me (the dealership was suppose to contact the car hauler) Now I have to back to Arizona DMV because they forgot and didnt care to add the bank to the title! All that mattered was they got there money!!! Never Never will I get a car from this place.

The sales team (Bliase Mukiza and Nik Gingrich) were very professional and knowledgeable. The finance manager (Bailey Huggins) was also very professional and knowledgeable. Overall the support I received was exceptional!! Loved the 2021 Nissan Sentra that I purchased and, with all the enhanced safety features and equipment.

Theo was amazing and the 1 true reason we bought from Nissan, After making my mom comfortable test driving a 2020 Rogue we left so she could test drive at Ford, the experience in both knowledge and customer service was night an day. We immediately went back to Nissan and explained to Theo that the 2020 just didnt fit her needs and he knew exactly what she wanted and he was right. She left in a new 2021 Rogue. Although i live in California Ill be back to Nissan Tempe when my current ford lease is over to get my next car

Helpful, professional, courteous, genuine and go above and beyond (Thats the people in the service department booths at you drive up). Hopefully the parts department will reach that standard too.

Have called on three different occasions for assistance, no one picks up the phone.

I sold my car to auto nation nissan Tempe back on 4/8/21 the sell of the car was easy I was told the vehicle would be paid off within the week well that was not the case it’s now 5/10/21 and the vehicle still has not been paid off the car payment is due in 2 days and I now have to pay for the payment even though I haven’t had the car in over a month I have contacted the dealership multiple times to figure out what is going on with the payoff and I am always told that I will get a call back and have not gotten a call back from anyone.I would not recommend this dealership to anyone

I purchased a new Nissan Leaf and got exactly what I wanted with excellent service. Garrett, Skilar and Jack Chammas provided VIP service. Thank you gents!

I recently reserved a used vehicle here to test drive and possibly buy. When I arrived for my appointment I was told that the vehicle was removed and sold wholesale due to issues. Keep in mind that I took an Uber from Tolleson to Tempe. Apparently they tried to call me but forgot to text or email me.After I gave the salesman my wish list for used vehicles he determined that that it would be better to buy new. This was based on their low used vehicle inventory statewide.I had high hopes to get a vehicle there but now I will go elsewhere.

5 stars isn’t enough!!! I am a 100% combat disabled veteran with PTSD. I don’t do that well with initial meetings so I asked for first contact to be through email. I was partnered up with Nikolos Gingrich. He adhered to my request to the letter! After a few emails, we moved to texting and finally I felt comfortable enough to come in. The Tempe Nissan crew was busy as always but Nikolos took the time to introduce me to another associate who happened to be an army veteran. Garrett Magedson walked us through the vehicles we were interested in. He was completely knowledgeable and accommodating with all of our questions! After we decided on our vehicle of choice, we met Mike Yarrow in financing. Mike was a ROCKSTAR as well! He, Nik and Garrett went above and beyond to ensure we were taken care of!!!If ever you need a vehicle, I STRONGLY RECOMMEND you go to Autonation Nissan Tempe! If you don’t, you won’t be getting the best, you’ll be settling for the rest!DaveUS Navy, retired

Friendly staff, reasonable and comfortable wait made it a positive experience!

Work was done quicker than expected.

Long story short: I took my car for an oil change and new brake pads. Got a call from Mike, the service manager, and was told and Im quoting here that my car took a nose dive from the lift it was on. Nissan was going to fix the repairs and make it right, I kept asking for a list with every detail of repairs my car was going to need. No communication or calls for an update over a month and 2 weeks. Once my car was done thats when I got multiple calls to pick my car up. I asked for the list of repairs and finally got it after my car was repaired. The list only mentions outer repairs, it does not mention any inner work. I have reached out to Mike and Gino about n ot feeling safe taking my car back. I did speak to Gino who is the general manager a few days ago. He told me he would feel safe driving my car with his family. At this point I feel that my safety and that of my family does not matter. Its Nissans fault that Im in this situation. Not taking my car back or what Gino recommended. Who else can I talk to that is a higher up. So done with Nissan.

Outstanding customer service at Tempe Nissan. Mr Jack Chammasis great........

Theo our salesperson is fantastic! I will purchase from this dealership again just to feel good walking out. The team is super nice, and every time we go, we feel welcomed. Theo knew the cars we were interested in as if he owned them, we learned so much from his expertise, so refreshing. We went to other dealerships, left disappointed. This is a place to visit regardless.

Mine was an easy transaction. The salesman was so polite and able to hear what I was saying. There was no pressure. I had ability to resist the purchase from beginning to end. It could not have been better, or less stressful.

I just purchased a great car from Carlos and Michael. These two gentlemen made the process very easy. Carlos was very friendly, easygoing and kept me in the loop. Michael was patient, informed and very personable. I highly recommend this location for all your vehicle purchase needs. I know the next time I need a new car, I will go back to Carlos and Michael.

Ugh! Always trying to rip me off in the shop by suggesting I need service on stuff that doesnt need to be done.Many experiences. I will limit bringing my car here anymore. Just cant be trusted.

I was on my third dealership and very unhappy when I walked in but Jack changed my entire attitude as soon as he approached me. He was very kind,, knowledgeable and easy to talk to

Initially spoke to Frank. We worked out a price on the phone. I made an appointment and upon arriving, was able to sign all my paperwork with NO surprises. The price was as I was told. I appreciated the fact that I was not jerked around like a lot of car dealers do. I then met with Garrett. He was outstanding. Sat down and explained everything to me. Got in my car and set up Google maps for me. Also explained most everything the car has to offer.

Theo has been the most attentive sales rep I have ever worked withand Nissan has never let me down. I have been a loyal customer ofTheirs for 30 years

Great friendly staff. No pressure negotiations. Made us feel respected. Absolutely recommend buying your next vehicle from AutoNation Nissan!