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Dorsett Mitsubishi
74 W Springhill Dr, Terre Haute, IN 47802, United States
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Dorsett Mitsubishi

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NE
Review β„–1

Great place to shop for a new vehicle! Friendly and welcoming staff. I even left a bathroom review, it was a great bathroom. Our salesman was Derek Carroll, he made sure we got what we wanted, and coordinated the whole deal. Hes also a stud πŸ’ͺ. My recommendations are high for this place. Dorsett is dope!

Sa
Review β„–2

My husband, Justin and I came in for a new car so we can both get to work. Above and beyond, the nicest group of guys I have ever had the pleasure to work with. They worked quickly to see us in our new vehicle and will be taking care of us for the foreseeable future. Absolutely top notch. If you need a car, go to Dorsett. Ernie was amazing and gladly passed on some life knowledge to my teenage son. 10/10. Definitely coming back for our next car!!

Li
Review β„–3

They were so friendly and fixed my car. I now have air conditioning!!! Thank you Dorsett!!! They also fixed a few other things for me. Awesome service an great prices too. I will be taking my car to Dorsett from now on!!

Je
Review β„–4

I dont know the name of the man who was my service advisor when I came in but he, along with the cashier, were so friendly & competent. In todays world, they are truly a blessing. Take care of them.

Ha
Review β„–5

Great place to buy a car, and go to for services as well! I just went in for my first of 3 free oil changes after buying my car here in January, and they also rotated my tires and did a multi-point inspection too, as well as diagnosing and quickly fixing a loose exhaust shield that was rattling, all free of charge with the oil change. Im very impressed with the quality of service, and Im very grateful that they offer the free multi-point inspection with the oil change rather than charging you extra for a lookover. After this service appointment today, I feel even more happy about my decision to buy my car from here.

Iv
Review β„–6

Have owned an Outlander over 5 years, thanks to Brian Dorsett. Excellent, reliable vehicle! The added features for this Hybrid however, with an estimated 74 MPGe, is probably going to keep me loyal to this brand and model. Cant wait to see what else they bring to market. Ask for Eric Michaels when you get there. He was well informed and extremely helpful.

Li
Review β„–7

Got an oil change this morning and other services. The job was completed timely and charges were reasonable. Staff were all very helpful, courteous, and efficient.

Ma
Review β„–8

Very professional friendly people, always welcomed with a smile and eager to help sales associates.

Sa
Review β„–9

Today I purchased my fifth Mitsubishi at Dorsetts and again it was a pleasant experience. I dealt with Jarred Lucas and he listened to my needs in a new car and didnt try to push something on me I didnt want. I highly recommend him as a salesman to work with. After searching a number of models I came back to Dorsetts because they have always been willing to work with me.

Ch
Review β„–10

Very friendly and non pushy staff . This is the second vehicle I have bought here . I would recommend them to anyone.

ma
Review β„–11

I think Dorsett Mitsubishi is a good dealership,they have been polite courteous in taking care of a recall. I wish that they had more say in how Im compensated for my Outlander, I cant find another one with low mileage 155,000 for less than 3000 dollars but Mitsubishi of North America doesnt want to fix mine because when the crossmember broke and I lost all steering it damaged the half shaft too. Instead they are going to buy my vehicle but only wanted give me 500 dollars which I did get them to 750 but its not near enough to buy anything comparable,its not Dorsetts fault whatsoever,like theyve been really good and patient waiting on this to be resolved. I really wish Mitsubishi wouldve fixed the vehicle or replaced it. In my opinion anything that was damaged when crossmember broke should be part the repair or they should give me enough to buy another vehicle like it.Its hard for me to understand how its only worth 750 dollars but takes 3 to4 times that much money buy another one.Dorsett s are great its just a shame that they dont have more input on corporate Mitsubishi getting me on the road in my Outlander or something comparable. What does Mitsubishi of North America think that 750 dollars is going buy?

Ke
Review β„–12

Very fast and friendly. No complaints

Li
Review β„–13

My salesman was excellent (Eric)

Ka
Review β„–14

Customer service is outstanding from the time of purchase all the way to the service side. Have nothing but good experiences with them

Mi
Review β„–15

Was never updated about delay. Was told a few hours turned into almost 4 and very near the end of the day. I was concerned that I would not have a vehicle that next morning. An assurance call would have been nice.

An
Review β„–16

I had an oil change. I set there for 1hour and 40minutes. I think that was a little long for an oil change.

Li
Review β„–17

Easy, quick, and resolved my issue. Dorsett does a great job!

Jo
Review β„–18

Me and my wife went there to buy a truck, they had us come in on Saturday around 10:30/11 in the morning, we did a test drive then we did the paperwork was told we had to wait till Monday to see what the banks would say the sales rep brandon said the truck wasnt going anywhere but then sold the truck that night and this wasnt the first time he has done this to me,he straight up lied to my face and Im not happy about that. I would recommend anyone to go here, I dont like being lied to,we was honest with them they should have been with us, not tell me it looks promising then sale the truck to someone else

Ko
Review β„–19

Id like to thank Dorsett Automotive Grpup for the services they provided. The customer service was respectful. The technicians oil change, multiple point inspection were done in a decent time frame. The labor rate was fair too. Overall, a good experience and will return per the maintenance schedule provided by Mitsubishi motors.

Wi
Review β„–20

Fixed it the first time. Job done right

On
Review β„–21

Everyone was nice and very efficient.

Ch
Review β„–22

Customers service is out standing !!!

Ti
Review β„–23

Dorset Mitsubishi is the place to buy a car. The service department is kind and knowledgeable and the sales staff (Jarred Lucas) are very helpful . They can not only get you a Mitsubishi but also anything else you may need.

Ga
Review β„–24

Always treat clients right!

We
Review β„–25

Great sales team.

Da
Review β„–26

They always treat us well when we need service, and do a good job. They seem honest and trustworthy in every interaction I have with them.

Pa
Review β„–27

Dorsetts Automotive is always courteous, helpful, and friendly, especially our salesman, Jay Dorman. He is the best we have dealt with in our 40 years of auto service and sales. He goes above and beyond to make our experience a positive one!

St
Review β„–28

Awesome selection in new and used vehicles

Da
Review β„–29

Always a good experience. Service writer Sarah will get your vehicle handled as it should be. LOL. Oh sorry she does know what shes doing as I used to work with her, but dont let that stop you of messing with her.

Ca
Review β„–30

My experience with Dorsett Nissan and Mitsubishi was amazing! Jay Dorman made sure I got the vehicle I wanted. All of the employees are super friendly and will go above and beyond to make sure their customers are satisfied. I would highly recommend them to anyone in the market for a new vehicle!

Ro
Review β„–31

Great service and great people! Had to have brake repair with new rotors. They took great care of mr. Thanks Angel!

Se
Review β„–32

Warranty Service was awesome. Everything finished in the allotted time. I highly recommend Dorsett Mitsubishi!!

La
Review β„–33

My mom needed a new van and Dorsett was there to help.

Th
Review β„–34

Ive purchased 4 vehicles here now. Very satisfied!

ci
Review β„–35

People were awesome. Matt was great with us and especially the guys that got the car all nice and ready for us. All around great experience

St
Review β„–36

Excellent service!

El
Review β„–37

Very good place and very good employees

Ro
Review β„–38

Had a low tire they fixed under warranty took me in without an appointment great job

Lo
Review β„–39

I bought my jeep here a year ago and the service was so awesome that when my daughter needed a new car I took her over and she got one the same day. Now I am sending my other daughter there to buy her husband a car and my husband is planning on going back for himself a new car here real soon. This place is the BEST, and be sure to ask for Larry Taylor because he is the absolute BEST guy to help you get the best deal, and he will take care of ya like your part of his family !! Larry rocks !!

Re
Review β„–40

So kind and helpful

an
Review β„–41

Great people !Great place! Very nice vehicles! Go Dorsett Mitsubishi

Mi
Review β„–42

Storm troopers guard this place

Sa
Review β„–43

Time for oil change

Ja
Review β„–44

They do a good job of servicing my new Tuscon.

An
Review β„–45

After some recall work was done there, my car wouldnt start 3x. Look under the hood and all my caps to antifreeze, windshield washer fluid were off... glad I looked, what a mess I avoided by checking...

Do
Review β„–46

Great people to have working on your behalf!

Ju
Review β„–47

Wonderful,

Tr
Review β„–48

Top shelf service

Information
26 Photos
48 Comments
4.7 Rating
  • Address:74 W Springhill Dr, Terre Haute, IN 47802, United States
  • Site:http://dorsettmitsubishi.com/
  • Phone:+1 812-232-5500
Categories
  • Mitsubishi dealer
  • Car dealer
  • Car repair and maintenance
  • Truck dealer
  • Used car dealer
Working hours
  • Monday:Closed
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–5PM
Offerings
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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