My experience with this store has been nothing but awful... They are very unprofessional and absolutely do not care about their customers. I spoke to the manager over the phone who then hung up on me and refused to pick up the phone again. Shop elsewhere, I absolutely would never recommend this place to anybody I know.
Darryl and marissa were so nice and helpful and really helped me find my favorite daily perfume.
Nancy was very polite and greeted my grandmother and I as soon as we entered the store. She also was very helpful and patient when providing services to us for smelling different fragrances. We will be looking forward to being assisted by her again!
Darryl definitely made my day! Most patient and attentive customer service I have experienced in ages. Thanks for everything Darryl and hope this message finds you in good spirit.
Darryl and Isaiah were excellent. Very attentive, not pushy, and they gave me and my fiancé exactly what we wanted. We will be back! Thanks guys!
Darryl was amazing with his customer service. He educated us on the fragrances and his attitude was superb!! Will definitely be back again
Went in wanting one item-walked out it and several items! This place has quite the selection-they will deliver via mail, too! Friendly and knowledgeable, too! We will be smelling great! Thank you!
Im not fan of posting review, but i think it would be good to warn people about this shop store. yesterday I bought 2 fragrances more than 2 times expensive in comparison with common online shopping site and in-person. please check prices of your demanded fragrance. before buy from this outlet. In addition, they dont do refunds just exchange. it is not cool.
Darryl and Nancy were awesome! I described a bottle as I forgot the exact name. Darryl found the exact bottle and they only had two left! Amazing! Ask for Darryl and Nancy when you come!! They made my day!
Darryl definitely made our buying experience fun and was great at explaining/demonstrating the colognes ✌🏻 Thanks Bud!
My experience with Darrel and Isaiah were awesome definitely going to come back
Went here some time last year and got a full sized perfume for $4. I was absolutely blown away. Walked out with like 6 perfumes for $40
Darryl is such a generous and enticing personality. He made our shopping so pleasant
Darryl is amazing helped my husband and i shop for our boys. Great multi tasker made sure everyone in the store new he saw them and assisted them quickly. Great store will diffently recommend. Thanx Darryl
Darryl!!!!!! Amazing customer service as if we have known eachother for years! He treated my friend and I like Royalty! I will always make my purchases with him forever! Thank you again!!!
Darrell is AMAZING AND HE MADE ME SMELL LIKE A MILLION DOLLARS
The people that helped me were both really nice and helpful. They helped me find a fragrance for my husband and sons birthday. They even had awesome deals that I couldnt pass up!
Darryl really helped us out! Thank you so much! Got 5 colognes!
The Fragrance Outlet had a pretty good sale. My new scent is 212 NYC. The store clerk could not show me many oil based scents even though I kept asking and he said that they had many.😟
Rating: 0 stars. Spent $90 dollars on something that was $20 online on various websites. There was a so called sale and I supposedly got 10 dollars off for buying the set. So I wouldve spent over $100 if it wasnt for this so called sale. When I looked at the policy at the end of my receipt its an exchange policy, not a return. Such a scam!!! Didnt make sense to try to exchange and still overspend on another perfume. Never going here again. YOU CAN’T TRUST THAT THEIR PRICES ARE REASONABLE AND WHAT BUSINESS TODAY DOESNT HAVE A RETURN POLICY?? SO LOOK UP WHAT YOURE THINKING ABOUT BUYING BEFORE PULLING OUT YOUR HARD WORKING MONEY TO GET ANYTHING HERE BECAUSE THEY WILL ROB YOU. OR JUST SAVE YOURSELF THE TROUBLE AND STAY AWAY!
Darryl!!!! You got me!! Same perfume you sold me for $79 I found online for $23 🙄Not cool 😫
I would warn people about outlet stores. Be sure to check prices before buying, especially fragrances. The Fragrence Outlet also uses a exchange policy vs. a return policy. It doesnt do you any good to be able to exchange something just to pay high prices again.
The sales associates provided excellent support and customer service.
People were very polite and attentive
Stop carrying Diesel cologne, but had my Ciara perfume that I love.
Sales associates are great great atmosphere friendly people thumbs up to the salespeople
Always pleasant
The store is a rip off. They sell you perfumes 60 dollars more than at other places. They sold me a perfume for 80.00 dollars. 86 with taxes, googled the perume later when I got home. Walmart had the same exact perfume same ounces and with the matching lotion for 27!! Which fragrance outlet tried to sell to me for 85. I do not normally write reviews but this store is a rip off and the owner is a crook. PLUS they dont do refunds just exchanges.
Hardly a price difference between them and a department store....Not worth the drive out of the way...
Service was ok. Prices are not the best, but that day they had a BOGO promo, so my mother in law was happy to buy two bottles of her perfume half price.
Great staff and great knowledge
Ok prices. Staff wasnt too pushy.
Didnt have everything i wanted
Great scents. Selections limited
Very expensive, no return policy once you find out you got screwed you cant even return it for your money back.
One guy started to help us and he went off so I did not know that he had set my two purchases by the register so I asked the lady for help and all she wanted to do is put my purchases in the register she cost the company at least another 100 to 150 in purchasing rude and pushy will never purchase everything from this store again you got me for 135 .00Merry Christmas Ho.going to check with sales practice never again.
Buy online its cheaper
Fast service
Good store
Only some cologne
Too expensive
Rude staff
Very nice a very nice dark-haired boy. And speaks excellent Spanish
Prices are 3 to 4 times higher than online. Not willing to accept the price. Too bad.
Very well
Very assorted
There you will find what you are looking for!