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CPR Cell Phone Repair Thousand Oaks
3178 Thousand Oaks Blvd, Thousand Oaks, CA 91362, United States
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CPR Cell Phone Repair Thousand Oaks
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St
Review №1

Whatever generation of iPhone or Macbook is most current, were at one-half that! So, we look for places to do battery and screen replacements of our antiquated technology, and CPR fits the bill nicely.Fast, quality work, and theyre happy to discuss whether or not a repair is worth the trouble (worn keys on the Macbook - not worth it).

Ma
Review №2

I needed a circuit board repaired, not for a cell phone, but for the AC control unit in a car. They said no problem, take it in and well have a look at it that hour. They got the 3 solder points reconnected in about 15 minutes for a very fair price. This would have cost well over $1000 at the dealership to get the whole center console control board replaced.

De
Review №3

Very quick n easy customer service, friendly, professional, and straight to the point of getting the job done. They cleaned my ps4 pro after so long of not cleaning it, it no longer over heats, dust free, and will be coming in for more repairs/fixes for my other devices in the future :)

Vi
Review №4

I bought screen protector for my Apple Watch. In less than a month it fell off. They would do nothing to replace it. The application did not last more than a week before air bubbles formed. I am very disappointed they did nothing to satisfy my problems. I wasted $29.99 for nothing!!!!! I would go elsewhere in the future.

Da
Review №5

Alex A was amazing. He offered me something from his inventory, saved me money as my son had backed over his phone with his car. He fixed it so quickly!! Amazing technician! Very customer service! I will never go anywhere else because of him.

Mi
Review №6

East, quick and less than half what Apple charge. No brainer

Re
Review №7

Helped add memory to my Mac. Got it working like new in no time! Excellent work!!

Ba
Review №8

The technician who fixed the shield on my phone was knowledgeable and very responsive and adept. My phone works perfectly again. I would go back again if needed.

Ch
Review №9

Excellent service. Courteous and professional. Reasonable cost. Highly recommend.

Ke
Review №10

Alex and Manny here are the best!!! New case and screen protector for my 12mini. Done in less than 10 minutes! If you need accessories or repairs for your cell phone - Don’t go anywhere else!

M
Review №11

Great honest service with a smile !

Ga
Review №12

CPR Phone Repair is a great, growing company. They will provide good service regardless of location. I thought my daughters iPhone XR was pretty much toast but CPR did a great job just putting on a new screen and tweaking a few things for far less a cost than a replacement phone or its insurance would be. I believe they are straight shooters and will do the best they can for your device.

Ra
Review №13

The location was conveniently located in the heart of Thousand Oaks. The staff were professional and courteous. They promptly replaced the battery for my iphone7+ for under $80. I did not purchase anything else, but they had a wide selection of accessories for sale as well.

Je
Review №14

They did a great job repairing a cracked screen. Unfortunately when I went in the first time they did not have the screen in stock. They did order the new screen which arrived fast but it was a defective screen. So I had to go a 3rd time which they were able to fix it that day. So I guess 3rd times a charm!

Ta
Review №15

Fast service. They replaced my broken iPhone Camera. Most other shops needed to order parts. CPR had the parts on hand and had my phone back to me in one hour good as new.

St
Review №16

These guys do a great job. I appreciate their prompt service.

he
Review №17

The best place for repairs. Alex is so helpful- ask for him!!

Ch
Review №18

I went to get an invisible shatter guard screen for my Samsung Galaxy. I was greeted by Alex who was so nice & knowledgeable!! He was nice enough to put the invisible screen on for me. He said they are very difficult to place on cell. I would recommend this establishment to anyone!!

Dy
Review №19

These guys are amazing! Good prices. Excellent service. They go the extra mile. Really professional service. T.O. is fortunate to have this business. Support them so they can keep up the good work here.

Ch
Review №20

Fixed a cracked screen in a iPad for me in about a hour for a good price. 5 stars

Co
Review №21

Don’t go here. I had to turn my iPhone in during the quarantine via mail to get a replacement phone and didn’t take the “warrantied” invisible shield off before sending it in. You pay an initial exorbitant fee to get the warranty but I don’t remember being told you have to bring the original shield in. There is no such thing as a shield that doesn’t crack. They get you on the front end and you still make you pay 10 dollars for the screen protector when you come back in. Everyone sells good $10.00 screen protectors. I was going to have to bring the original back in, it had cracks in it. Classic dog $&@# customer service.

Ma
Review №22

Very nice clean and organized shop theyre running. Quick and and responsive service. Would bring my device there again!

Gr
Review №23

These guys replaced my iPhone screen for a very reasonable price in a half an hour. Although they have some merchandise in the store, they are not pushy salesmen like some of the phone stores that you go into. These guys fix things... quickly and with expertise.

Da
Review №24

Installed a battery into my nexus 6p which nobody wanted to touch.Works perfectly

L
Review №25

Had a problem with my IPhone and took it to CPR based upon reviews. Alex waited on me. He was very knowledgeable, professional and, in my case, provided me with alternative solutions. The repairs were quickly made and at a reasonable price. I highly recommend CPR.

Ja
Review №26

There is a running joke about business: you can have it fast, cheap or good. Pick any two.With CPR, you get all three. Their prices are very reasonable and a fraction of the cost of buying a new phone. They are fast: repairs are generally completed in 25-35 minutes. They are good, stand behind their work, and are quick to honor their warranties.Before you toss your broken phone, give these friendly guys a shot at it.

Jo
Review №27

I gave CPR a tough mission, replacing the glass on a large g1 12.9 ipad pro (as well as the battery). They ran into difficulties with the glass they used initially (bad batch of parts), but persisted and took care of me all the way through until the repair was done correctly. The iPad Pro glass replacement is not as simple as the regular iPad - I appreciate the effort they put into making me a happy customer in the end. And it cost me half what I would have paid Apple to do the same. It has been two months and my iPad continues to operate great. Recommended.

E
Review №28

Very quick, polite and knowledgeable. We only had about 30 minutes until they closed but Daniel had no problem taking in the phone and doing a quick free diagnosis. The next day he called back with a reasonable price and we got it fixed the very next day.Much better than Apple store, which would have required hours and hours to wait. Then, they want you to buy another phone.I was very impressed with CPR- and their warranty also.

Mi
Review №29

Great business with friendly service. They worked quickly to replace my cracked iPhone screen. A few weeks after the fix, my phone display blacked out and wouldn’t light back up. I wasn’t sure if it had been a faulty display or maybe I damaged it unknowingly. I went back in to see what could be done and had a chance to meet the owner. Super friendly dude. He said since I was back in such a short period of time, he was gonna replace the screen for free, no questions asked.If you have issues with your phone, CPR is the only place to go.

Li
Review №30

WOW! This was definitely the BEST experience I have ever had with a technological repair service. I called to get an estimate and spoke to Daniel who was very informative and friendly. When I arrived and my iPhone was examined he agreed with his phone estimate. It turned out better than expected. ONLY $30 and less than half an hour to correct the problem.I will refer everyone I know to CPR Cell Phone Repair.Thank you so much,Lindy Ross

To
Review №31

I had an iPhone 6s that needed a new battery. I showed up without an appointment and the work was completed in 30 minutes as promised. The price was very reasonable and the staff was helpful and courteous. I wish all customer service companies made life this easy.

le
Review №32

Work completed successfully in the estimated time frame.

Ja
Review №33

Great repair job for a fraction of a replacement by Apple. Home button works perfectly now. Thanks.

Jo
Review №34

CPR offers professional and great service. We had a cell phone cracked display and a laptop repaired. This was after Geek Squad said that the laptop was no worth repair due to a cracked motherboard and the associated cost to repair it. CPR found a cracked solder joint and repaired the laptop very cost effectively. Highly recommend CPR Thousand Oaks!!!

To
Review №35

The new smartphone touchscreen they had installed just months earlier suddenly stopped working because the cable had become disconnected. Im happy they were able to fix it again but not happy that it was necessary to do so. Hopefully this repair will last longer.

D
Review №36

CPR cell recovery was recommended to me by my AT&T store. They were very professional, polite and completed the work as estimated to me. I was very pleased with the work and entire experience. I recommend this local business !

Me
Review №37

Alex was fabulous! Highly recommend this location.

Ni
Review №38

Cracked screen repair for both iPad and iPhone. Fair pricing, helpful staff, and repairs to both done timely and well. Highly recommend.

Je
Review №39

My iPhone 7 had a broken screen and I was going to make the repair myself until it became too challenging. They fixed it in less than 30 minutes! It works perfectly! Great service!!!

Ro
Review №40

Professional staff were very helpful and even though they were already a good value tried to talk me into a lower cost solution.Ill be back.

Ev
Review №41

These guys know what they are doing. Thanks alex for fixing my phone and getting it right.

ch
Review №42

They did a great and quick job. saved me from buying a new phone

gi
Review №43

I brought my iPhone X in today because the speaker was malfunctioning. They were able to fix the problem in less than 30 minutes! Happy to say it’s working wonderfully and i will absolutely use their services again.

Ch
Review №44

Very friendly and experienced staff. Best prices and they always back their repairs . Most of all they always have your phone ready within the times they say. I would highly recommend this place to anyone that needs a repair.

Di
Review №45

These guys are always helpful and efficient. They get your cell phone fixed, covered, coated with the glass protector in record time, at a good price. I always depend on them to keep my cell phone in line.

Th
Review №46

Super fast, got my phone screen fixed in two days total with original manufacturer parts, and it looks brand new. Best shop in town.

Ch
Review №47

Great customer service.Unfortunately I have been a recurring customer of CPR. They always provide excellent service. This visit was for my IphoneX with water damage. They fixed it and it works great so far. Very happy with them.

Ma
Review №48

Such lifesavers! Our staff is very good at breaking their work phones! They are super fast and efficient to fix it. They stand behind their work, and are very well priced compared to most places. I would highly recommend this store to anyone. Additionally they give you options depending on your budget!! Jacob and crew are all amazing!

Na
Review №49

Excellent service. So great I dont have enough time to explain!! They even installed the mount device for my phone in my car. highly highly recommend!!!!!

Ra
Review №50

I called to have my mobile phone repaired because it wouldn’t accept my charging cable; and there was not much charge left on my battery. They asked me to bring it in for repair. They were very professional, knowledgeable, and customer-friendly; and, I know that, if and when I need my mobile phone repaired, I’ll be taking to CPR...also, they were reasonably priced and had excellent, quick service. Hooray for CPR.

Jo
Review №51

Great customer service... On time delivery... And best price for service in the area!

Pa
Review №52

CPR replaced a screen & battery on my wifes iPhone 7 in 30 minutes! Really smooth & easy experience. Great price & 1 year warranty on battery. Highly recommend.

Au
Review №53

DO NOT LISTEN TO THE HATER COMMENTS!!! I broke my phone a few months a ago and there was a big hole on the button right hand corner and they had it fixed during school so I didn’t really have to wait! They do such an amazing job and they also put on a new glass screen protector, for extra money though. The 3D Touch works great!

Js
Review №54

Outstanding service. Ive brought things for repairs here 7 times. Always great to do business with CPR.

Je
Review №55

Quick and reasonable cost. They were able to fix my screen in an hour with a walk in appointment and the quality is great just make sure to clarify the type of screen you are getting.

Ja
Review №56

Professional, fast and a fair price. Just completed my second repair with them and I would absolutely recommend them for a cracked screen replacement on iPhone and Ipad.

Sa
Review №57

This is an update to my initial one star review. My Samsung phone needed a screen replacement, which was done by this store. The outcome was less than perfect. However, the owners involvement eventually helped resolve the issue with a brand new screen assembly installed.Im revising my score, since the issue has ultimately been resolved to my satisfaction. If the work had been done properly the first time around, it would have been a five-star review, though. At the end of the day, these guys are worth a visit if something happens to your portable electronics.

Ti
Review №58

Staff was knowledgeable and professionalThe kept to the estimated cost and time frameI woul use them again and recommend them

Je
Review №59

Very pleased with the experience. Service was good. Dropped my phone off Sunday and received an update by Monday morning. AM unfortunately couldnt repair my phone, they also didnt charge me for checking it out. They also supplied me with an option to send the phone to for data extraction. Definitely will use AM again

Ch
Review №60

Polite, informational, gives advice, and very reasonable. GREAT recommendation

Ka
Review №61

Left my phone for a camera repair. They are super honest, prices are great and the repair was crazy fast. Staff is super friendly, too.

J.
Review №62

Very helpful and professional people that work here. I dropped my Apple Watch of and was able to pick it up in less than an hour with a great repair. Thanks guysJRW

mi
Review №63

Daughter’s iPhone 7 was broken and replaced. However, photos and videos, some contacts and notes were not transferred in set up of new phone. The fellas at AM on TO Blvd. were able to temporarily repair the broken phone to transfer the photos, vids, contacts and notes to her new phone. No hassle, did the work quickly and at a more than reasonable price. We were more than pleased!!! TWO BIG THUMBS UP! 👍🏻👍🏻

Aa
Review №64

Great experience! I called around several local cell phone repair shops and was quoted $100+ to repair/replace the charging port on my Samsung Note 8. These guys quoted a fair price 30% lower than their competitors and when I went in to drop off my phone, the representative looked at my phone - brought it to the back in withing 60 seconds, came back and told me that I did not need the repair, that there was something lodged inside the port that prevented the cable from fully connecting. ALL FIXED, NO CHARGE!!Great shop! Theyve earned my business! I have 5 phone on my plan, and if I ever need future repairs, I will definitely bring them to CPR Cell Phone Repair!!Thanks!!!

La
Review №65

Every single time I visit the store the service is excellent. Thats it man. Keep it up!! (Daniel rocks).Larry

St
Review №66

Nice guys, took care of my Samsung Note 9 by replacing the glass protector

La
Review №67

Fixed my cell phones broken screen. Did it fast and efficiently.

Du
Review №68

Very disappointed with AM Cell Repair. We brought my wifes phone in to get the cracked screen replaced. They ordered the glass and called us when the glass arrived to have it replaced. Stopped by the shop and they fixed it within the hour. Everything was great. She used the phone for a couple days. As she was swiping the screen to answer a call the glass came completely off the phone and broke. How is this possible. When she went back to the shop and explained what happened they wanted us to buy another glass at a discounted price! Do you not guarantee your work?? After paying $89 for a new screen, I am not going to pay again to have something fixed that wasnt properly fixed the first time. Total disappointment. Will not be going back here.

Mi
Review №69

Awesome service! Great prices! I only use these guys when I get a shattered screen! This past time they offered me a shatter resistant screen cover. Great product!

Ke
Review №70

Fantastic service! All done in less than 30 minutes

Ge
Review №71

Thought I had a cracked screen, turns out just the screen protector was cracked. Tech recod a new one and installed in minutes. Problem fixed, and phone is better than new with a lifetime warranty on the protector. Great experience.

De
Review №72

Came here to fix a shattered screen on my iPhone 6. They were one of the few places open on a Sunday. Even though the said my phone would be ready in 40 minutes, it was actually ready in about 25-30 (probably because I had nowhere to go so I hung around the shop). The price was fair (i think it was 100 out the door), especially since they did an AMAZING job with the repair. I will definitely be coming here again for future repairs

Ka
Review №73

Everyone gets frustrated and concerned when their phone doesnt work properly. My battery started draining unusually fast this week so I searched a repair store to go to. Daniel answered the phone and answered some questions I had about the process. He quoted me a new battery and said they can have it done in about an hour. The price seemed really reasonable so I brought my dying phone to them to fix.Daniel greeted me at the counter and he was nothing but kind, professional, and knowledgeable. I didnt feel any anxiety leaving my phone with him (yes, its sad that not having my phone with me invokes slight anxiety).I came back in an hour and he had my phone all ready. I purchased a new sparkly phone case and another screen protector as well. Daniel cleaned up my phone, put the new case and protector on, and made it look brand new. I was given such a great price as well as amazing customer service. Thank you sooo much and even though I dont plan on seeing you again (praying my phone stays healthy haha), if I have to Im going right back! =)

Bi
Review №74

I had been running around with a chipped glass and bad screen protector for two years.I got both handled in 15 minutes and all I paid was $10.

Ji
Review №75

The technician was very personable and knowledgeable. It appears that my problem is solved. I would recommend them to anyone.

St
Review №76

My family and I have had two extremely positive experiences-- once for repairing my tablet and once for repairing my sons phone. In each case, they offered us a realistic quote, and then looked for ways that they could even come in lower than expected. Seriously, they seem to be looking for ways to save you money on the repairs. There are a lot of repair places closer to my house and work, but I will continue to go out of my way to come to them; you never want to have to have a phone repair, but its so nice to have such a trustworthy place to take it.

Ha
Review №77

Very friendly staff-Even if they are busy they will greet you quickly!-Brought in an iPhone 5; Screen had popped out of place but thankfully it didnt shatter. The quote for the repair was originally $69.- After further inspection I was given the good news that the repair would only be $35 + they took the check-in discount!-I came in around 6:05pm and was told my phone should be ready by closing time (7pm on a Wednesday evening). I was actually out of there by 6:30pm! Thanks guys.

Ja
Review №78

Knowledgeable team. Fast service. Had my parts in stock.

Ar
Review №79

Excellent customer service, affordable prices, my phone was fixed perfectly and its like brand new again. Highly recommend!

Va
Review №80

They honored the price they gave me through yelp. They had my screen ready in 30 mins.

Ja
Review №81

Verizon sent me here for a cracked screen repair. It was a bit cheaper than going through the phone insurance. Adam and his guys did a great job. Had my phone back in a few hours, works great and looks great!

Cr
Review №82

Fantastic price. Quick service. Friendly staff. The warranty covers a mistake if they made one, not if your phone cracks again.I had a broken screen and was in and out in 20 minutes.Hopefully, I wont have to come back, but now I know where to go!

Jo
Review №83

Would be 5 stars, but they make you come in to order a battery they dont stock, so you have to visit the store one too many times. Otherwise, good service at fair prices and my new batteries seen good so far

Ch
Review №84

I couldnt be happier with their service. I took my iPhone 6 in for a battery replacement after I had made a mess of the old battery trying to take it off myself. They took the old battery off and replaced it with a new one VERY quickly. They even showed me how to take the battery off if I ever needed to in the future. Super helpful and very friendly.

Ke
Review №85

Thought my cell phone that fell in the ocean and wouldnt charge was a paper weight until I called these guys and they picked up the phone from my office (super convenient!), repaired it and viola! Like new! For only around fifty bucks not bad!

Il
Review №86

They were fast and cheap but they use extremely low quality glass. I had my iPhone6 for almost 2 years without the screen breaking (with dropping it multiple times with a case on). I then broke the screen on July 4 (completely my fault) and I got my phone fixed here. Extremely unfortunately, I dropped my phone the next morning and the screen broke (I even paid $15 extra for the additional screen protector!). I went back to see if they would replace the screen and not only would they not replace the screen, they wouldnt even give me a small discount! Additional, my charger is having trouble fitting correctly into the slot nick never happened before this experience either...All in all it was an awful experience. I have a broken phone that wont charge and the manager gave me 0 customer support. I get its a business and every time someone broke a screen they cant fix it, but it was literally the day before and I paid the extra $15 for the protector so they can be a little compassionate. So If youre looking for a low quality and quick fix I would go here. Otherwise I dont suggest it.

Ga
Review №87

5 star rating for excellent service from a very knowledgeable and efficient staff.

Th
Review №88

Great place to bring your phone for repair. Always courteous and knowledgeable.

We
Review №89

My iPhone became dead suddenly last night. I took it to this place today and walked out with it working normally in less than 10 minutes free of charge. They are trust worthy and deserve the first try if your cell phone is not working. I would give them six stars if I could.

Ch
Review №90

Great experience. Extremely professional, wonderful customer service!

Fr
Review №91

Just took my iPhone for a minor repair and AM CPR repaired it in 15 min and didnt charge me anything. What great honest guys. This is customer service at its finest.

Ci
Review №92

Amazing place! Love it! It was so quick and I love my phone :) amazing results. Come here!

Ot
Review №93

Excellent job! Friendly kind and knowledgeable. The turn around on the job was great.

Ja
Review №94

Very happy with the work done on my phone.

Ga
Review №95

I’ve always received quality repairs and in a timely manner. Great job on creating an excellent team Adam !!

Sh
Review №96

My screen on my cell phone froze and I was unable to hard reset the device. Im not from the area and 2 people highly recommended CPR Cell Phone Repair. Im so grateful these guys were able reset it for me. Thank you!

Yv
Review №97

I came in to have my Samsung tablet charging dock fixed and the guy up front told me they could Fix it they even said they had the part. They had my tablet for a few days and when i go to pick it up they tell me they didnt fix it and that there was nothing they could do. Doesnt make sense one guy telling me one thing and another telling me something different. Really disappointed. My grandma even tried asking for help to get a charger and they had her waiting for a long time.

Pe
Review №98

Awesome service!! Honest fair low priced!! open Sundays

Bi
Review №99

Everything is great about these guys! They saved 65gbs of data on my wifes iPhone that was irreplaceable. I have and will continue to send my customers here when I cant fix their issues at Verizon. Go see these amazing people with any issues you might have

Br
Review №100

If youre looking for an honest and professional repair on getting your phone fixed, AM Cell Phone Repairs is the best price and choice in town! The reason why I fist came here is because they fix Samsung Galaxy phones, but found out that they offer repairs for Apple, LG, Motorola and other various phones and tablets too. Definitely recommending them to all my friends and family the next time someone breaks their phone or tablet. You guys rock!

Information
46 Photos
100 Comments
4.7 Rating
  • Address:3178 Thousand Oaks Blvd, Thousand Oaks, CA 91362, United States
  • Site:https://cellphonerepair.com/thousand-oaks-ca/
  • Phone:+1 805-449-1177
Categories
  • Electronics repair shop
  • Cell phone store
  • Computer repair service
  • Electronics store
  • Mobile phone repair shop
  • Screen repair service
Working hours
  • Monday:Closed
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:Closed
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
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