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Cell-Doc @ Franklin Park Mall
5001 Monroe St, Toledo, OH 43623, United States
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Cell-Doc @ Franklin Park Mall
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Al
Review №1

Took my iPhone 7 Plus here after the screen cracked when I dropped it before I got a case for it. Paid $65 to get the screen replaced and it was very quick as well, only about 20 minutes. Well a little bit over a week later, the touch sensors were not responding, so I took it back to get it looked at. The guy who works there (don’t know his name) remembered me from when I went there to get screen replaced. Said it was probably a defective screen he gave me and went ahead and replaced it for me again, free of charge. He also had it ready for me very quickly this time as well. This is hands down the place to go if you need any phone repairs. Great, honest work at a very fair price. 5/5 would recommend

An
Review №2

Was able to repair my daughters iPad within 40 minutes of closing at a fair price. Good service.

In
Review №3

My phone screen was cracked when I brought it there to get it fixed and it wasn’t glitching now all of the sudden when I get it fixed it’s glitching

My
Review №4

Highly recommend he’s super fast and very well priced

Br
Review №5

My phone was very very cracked. Last night I managed to drop it off a roof onto concrete. It had lines all in the screen and everything. I couldn’t even use it because it went crazy. So then I went in and he said around 20 min and so I shopped around. When I came back the screen looked brand new!! The only thing I’m noticing now is that sometimes my phone will start clicking random things. But it could just be because this phone has been through a lot 😂In conclusion, if you need an easy and fast fix come here. The price isn’t horrible either

Aa
Review №6

Farid helped my girlfriend on Christmas Eve after her phone wouldn’t turn on! The other places said they couldn’t fix it and Apple was out of reservations. GO HERE FIRST!! Was diagnosed and repaired within 20 minutes! Best cell phone repair in the city! Farids the BEST!

Ch
Review №7

Great and fast customer service! Very friendly and helpful. Also served up a couple laughs and smiles!🤗🤗

To
Review №8

I had a cracked screen for an older model phone and they were one of the only companies around who had it in stock. Service was prompt, the quality of the work done was great, and the staff were professional.

Al
Review №9

Place is awesome! When the owner couldnt help me the first time I came there which was on 6/20 after receiving a defective part from another cell phone repair place on Monroe street next to lady Janes, this man even though he didnt have all the parts necessary to complete all the repairs I needed he still tried to help me by directing me to several other cell phone repair places just so I could get serviced promptly and get my issues with my phone resolved.Now thats outstanding service when youre willing to help a customer knowing theres a strong chance you wont be servicing them.But that wasnt the case.I took his advice and tried the other 3 places. But none had my parts, so I came back to cell doc and asked him to order parts and told him Id be back on today-Tuesday.He had my phone fixed with a new battery and camera in under 30 mins! And unlike the other place on Monroe St, he never even asked for my password, email, or any other personal info! He just fixed my phone in an extremely fast and efficient manner.And, above all went above and beyond giving outstanding service. He tried to solve my problem even when it meant losing my business this time possibly. Very honorable sir. Youre broken from a different mold that almost doesnt exist any longerCaring about your fellow human being..100stars for you! ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️x10!

Jo
Review №10

Fixed what i came in for that same very day!! More then satisfied

Se
Review №11

Great service. Its was quick and easy.

Je
Review №12

Farid was very helpful in changing my sons broken screen. He was so nice to talk with. I felt confident that the phone would be fixed correctly when I returned to Cell-Doc to pick the phone up. It was don in about 10 - 15 minutes and I am very happy - so is my son too! Thanks!

KC
Review №13

Awesome place. Brought two phones in and had them both repaired the same day at way less cost than previous repairs. If you need your phone screen fixed bring it here!!!

Ab
Review №14

On the underside of your refrigerator there is a switch. Reach under there and feel for it. Dont mind the dust clumps and the roaches. Youll know it when you feel it, its a hard metal tab sticking out of a slot in the plastic underside. I will be set on the righthand side (when youre facing the fridge). If you switch it to the left, nothing will happen. Your appliances will continue to run, the floor wont open into a swirling vortex that leads directly into the deepest circle of hell. You wont even hear a hitch in the hum of the refrigerator. You will get up and brush off and go about your business, you may move out of your apartment and leave the refrigerator behind, switch set to the left like it doesnt even matter.When you die, five years later, the fingers, toes, and eyes of an unidentified person will be found in your stomach.

An
Review №15

Dont hate this place. I have knowledge of this place. I only called for rate to replace my cell battery. Decided to replace my phone instead.

Ma
Review №16

I was told the product needed for my phone was going to be there in a week so I put my deposit down. Called a week later to check on the product and I was told 3-4 more weeks before delivery. I could have gone elsewhere and had my phone fixed sooner if I had known it would take at least 3 weeks for delivery. I understand the product may come from overseas and it may take longer...but this should have been mentioned to me so I am aware it could take longer to get the product..If youre not 100% sure how long it would take, give me a range of estimated delivery rather than telling me 1 week! 1 week is a big difference from 3-4 weeks.

Yo
Review №17

The price was excellent! It didn’t take them a long time to fix and the phone looks fantastic! Thank you so much!

Cr
Review №18

I have visited cell doc a few times and their staff is friendly and knowledgeable. Most recently I took my phone in to have a screen repaired and the service was completed promptly. I initially had a minor issue following my repair, but the employee who worked on it immediately worked to take care of the issue and made sure the work was complete to my expectations.

Wh
Review №19

I would highly recommend this place. Phone was fixed in an hour and it was cheaper than any place in town.

Ki
Review №20

Fast service with a great deal, very affordable prices and quality products. Would recommend this place to anyone looking for electronic repair.

Mi
Review №21

I called three times (they were spaced out) and the phone rang and rang every time. No answer. Very unprofessional. Wont be taking my business here.

Kr
Review №22

Took my daughters iPhone X in to have a screen repair (completely shattered) and the guy did it in less than 20 minutes and a great price! Looks amazing!

Sk
Review №23

Cracked my phone screen and went to get it fixed here. It was dead when I got it back so I came home to charge it and the screen didn’t work. Took it back the next day and when they were done with it they said that they aren’t at fault for the screen not working even though the phone worked completely fine when I took it there I just wanted the screen replaced. Also it wasn’t the first time I have taken my phone there to get the screen fixed. They normally charged me 60 dollars but this time my girlfriend took my phone in and they charged her 80 since she obviously didn’t know any better. Pretty disgusted with this company and I will be making sure that I and none of my friends ever take their phones to someone who took advantage of a female for money.

Ju
Review №24

Nice store but no cases for my Google phone.

Da
Review №25

I was looking for a new phone case and found one I really liked but I think $40 is way too much money for a plastic case. I started to walk away and the man said he could give it to me for $30, no thanks, still too much. I gave 2 stars because they did have a large selection and did have a couple that fit my phone.

Ma
Review №26

The store has a Convenient location in the mall. The staff is quick and kind and the products are good and decently priced. The repair cost for an iPhone 7 is very reasonable as well.

Ka
Review №27

Has a great selection of phone cases and they are very nice quality. Excellent customer service and answers any questions you may have. Very low prices as well.

We
Review №28

The guy working is amazing he had my phone fixed in 45 minutes.

Je
Review №29

They have the best deals, better than any one around here, very friendly and kind staff. Would recommend coming here for any repairs needed!! Also great music while waiting!

Je
Review №30

I called, no joke, 20+ places trying to find anyone who could fix my cracked screen on my Note 10 plus. Every place I called said they didnt stock those parts except here! They had it in stock and I had my phone back in 45 minutes!

Co
Review №31

These guys are awesome. They always take great care of me when ever I have a problem and they always do everything they can to fix my phones. Reasonable pricing too!

Me
Review №32

AVOID Super Nerds and GO HERE!Earlier today, I posted a review on Super Nerds, located as a kiosk in this same location. That review was not nice. This one is.My other half took his phone here after the fiasco at Super Nerds. $30 more, BUT for that money he did get his screen replaced, and a phone case for his new phone (he needed the screen replaced so that he could transfer his stuff to the new phone) and a piece replaced in the Note 3 that he did not know was broken, no extra charge.The staff was personable and quite helpful. In the end, it may have cost $30 more than Super Nerds, BUT it was a far more thorough and competent repair, and with the extras, he got his moneys worth.

lo
Review №33

Was good the guy fixed my phone after i cracked my screen on my lgv30 only 140 which isnt bad most places are 100 to 200 depwnding the phone but after it was fixed he said something about a scratch on the motherboard which is in the phone so i dont see how that would happen and now my fingerprint sensor doesnt work maybe it is just my phone or he just accidentaly messed it up im not sure fully

Mc
Review №34

Called around every place in Toledo and they had the best price. Walked right in and had my cracked screen replaced in 10 mins when other places told me it would take an hour! Great service!

An
Review №35

Got three different quotes in 3 days. People are crooks.

Jg
Review №36

Do not go here! Ive went to get my phone fixed two times then sold the phone to a friend. It cracked again so he went to another place to get it fixed but a processor and heat shields were missing this is not okay a brand new phone and stole my parts out of it. This can NOT be legal. Celldoc is the only place I took my phone to he fixed now it cant be fixed without the parts and also the phone is always overheating this is not okay and I am really irritated.

Ba
Review №37

Bought a phone from them last Friday and come to find out it was they wrong plan.. went in on Sunday and told them what was going on.. got my money back with no issues.. very good staff!

Mi
Review №38

Quick service at a good price.

Br
Review №39

Cell-Doc replaced my iPhone 6 screen after Apple Store refused to do so because of previous evidence of water damage (from one year ago). Not only was the repair very fast (about 20 mins) but price was very reasonable (half the price of Apple Stores screen replacement). The worker was very nice too! Read some poor reviews, but Im glad I risked it and came here :)

J
Review №40

They were closed due to the Covid-19 pandemic. But the guy came out to my car, took my phone in, and replaced in the screen in about 10 minutes. Price was a bit higher than normal, but that is to be expected considering the pandemic situation.

Pa
Review №41

Was able to fix my daughter phone screen in 15 mins, price is good compared to other places, staff is friendly

Em
Review №42

Good place for students and discounts

Gr
Review №43

Very fast and very cheap! Fixed it while I waited and were very friendly. Even fixed my speakers without me asking 10/10

Ev
Review №44

He said that he can price match guaranteed we ended up paying full price and then some I do not recommend coming here if you want a great repair place for cheap go to stay mobile

El
Review №45

I went to a school dance and a kid completly shattered my phone, smacked it out of my hands completly. My mom and i were looking for a store that was still open at 8:30 at night and l happened to find this place. They replaced my screen for about $65 and they had accidentally messed the camera up but went back in to fix it with no extra charge. They gave me a tempra glass screen cover too just because. Everyone there was very nice and got everything donw in about 30 mins.

Ar
Review №46

So glad Cell Doc was able to help me get my phone fixed!!! Fast and easy :)

Vi
Review №47

Enjoyed ourselves. We had Mr Hero Taco Bell and Subway.

le
Review №48

DONT GO HERE! The owner is super nice prices seemed cheap to me so I was like why not. I needed a new batterie installed into my phone. First he didnt have a galaxy s7 battery so he told me come back in 3 days. I came back in a week.. he forgot where he put the battery had to order it again. I came back the following week he had it. Told me to come back in 25 mins. When I came back there was alot of damage to my screen. He said he didnt notice it. I told him he broke my screen he didnt want to replace it. My battery works great now but my screens broke. He didnt care at all that he broke my screen.. DONT USE HIS SERVICES.

El
Review №49

Terrible place! Charge you to fix what they messed up!

Ro
Review №50

They have excellent customer service here! Very cooperative and are willing to work with you!

Ka
Review №51

They said they called me to pick up a phone and my voice mail was full so they never called back. I only get a couple voicemails every 2 weeks. IT HAS NEVER BEEN FULL

Ki
Review №52

Im a college student and the pricing definitely fits in my budget. Great low price & great service !

Ma
Review №53

Fantastic. IPhone fixed right away way less than Apple repair estimate. Highly recommend.

ta
Review №54

Everyone was very nice! They were quick and the best price around ! Musab is awsome

Ke
Review №55

This is my second visit to celldoc stores esp Franklin one is very good nice customer care and proffesional service highly recomend this place toy friends Thanks CellDoc you saved my Day today

Th
Review №56

The guy really helped me out with replacing my cracked screen. They are amazing.

Co
Review №57

Promised me an oem part was not checked with the box the part came in and after I got my s10+ screen protector replace literally anything could unlock the fingerprint sensor and the entire screen had a green hue I would not recommend going to this location ever

Do
Review №58

Awesome service! They finished repairing my shattered screen within 10-15 minutes. I would recommend them to anyone!

we
Review №59

The guy fixed my phone in 30 minutes at&t wanted to charge me 300 bucks. He did It for 50

Me
Review №60

Fixed IPad 2 screen. Price was very great.

LO
Review №61

Wouldnt answer phone.

Je
Review №62

Fast, friendly and affordable

Mi
Review №63

Had to take my phone back twice to have them fix it again so it took a while longer than expected but it works now and the price was a bit cheaper than the other places I called.

La
Review №64

THEYRE AMAZING AND HAVE GREAT PRICES !! Super great employees !

Fi
Review №65

Did a great job great prices i recommend 100% satisfied!

ch
Review №66

I’ve come here twice and he was able to fix my phone perfectly both times, the first time there was a hiccup in the process, but I brought it back and it was fixed no arguments. Would definitely come again *if* I break my phone again

Me
Review №67

Amazing work friendly staff and great price!!!

GR
Review №68

Really fast and really great service! $10 discount for any college student!

Jo
Review №69

Nice guys, fixed my busted up screen quickly, and at a fair price. Спасибо!

Em
Review №70

Very friendly, and fixed my phone screen fast!!! Best price in town!!!

Ka
Review №71

Cheap price, good fast service

Cr
Review №72

Great, quick service! Would recommend!

ej
Review №73

This was a great place he tried to fix my phone but my phone was broke he told me about everything that happened and it was true!

Eu
Review №74

Awesome service, my issue was resolved in a timely manner.

Ma
Review №75

Great service and gave me a screen protector for free!!

Ra
Review №76

10/10 experience! Fixed my phone in 15 minutes and let me watch the entire process. Will come back here for all of my tech repairs!

De
Review №77

Great fast affordable

Th
Review №78

Fast, reasonable price, great job

Ma
Review №79

Quick and easy.

Le
Review №80

Great store better than the Apple store!

Ke
Review №81

It was amazing, he was super nice and efficient

ji
Review №82

Great pricing and very friendly!

ei
Review №83

I love it

De
Review №84

Excellent repair of my Nexus 6 broken screen.

Cl
Review №85

Very friendly, fast service!

Bl
Review №86

Good help

Ka
Review №87

Great service

Ab
Review №88

Good

Ry
Review №89

Amazing service!!!

Sh
Review №90

Cell Phones Excerpts

Information
41 Photos
90 Comments
4.3 Rating
  • Address:5001 Monroe St, Toledo, OH 43623, United States
  • Site:http://cell-doc.com/locations/cellphone-repair-toledo-oh/
  • Phone:+1 419-720-2965
Categories
  • Phone repair service
  • Cell phone accessory store
  • Cell phone store
  • Computer repair service
  • Electronics repair shop
  • Mobile phone repair shop
  • Repair service
  • Screen repair service
Working hours
  • Monday:11AM–6PM
  • Tuesday:10AM–9PM
  • Wednesday:10AM–9PM
  • Thursday:10AM–9PM
  • Friday:10AM–9PM
  • Saturday:10AM–9PM
  • Sunday:10AM–9PM
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