Staff are super helpful! Gave game recommendations based on what we were looking for AND personal experience. They gave some suggestions, and told us about upcoming games we might like based on our conversation. I definitely recommend this location over some of the others in this area.

My friend was chased out of the store, and made fun of, for her self harm scars by an employee named Michael. This is a disgusting display, and I will not be returning. I have already posted to social media about this problem, as well.

We bought a pair of Nintendo switch joy cons from this location got home open the box nothing in it but a d battery we take it to the store manger is rude and acting suspiciously tells us sorry nothing he can do!! Refuses to let us talk to his boss or provide us with a number to resolve this he says he stocked them him self pretty sure he’s the one doing it considering he refuses to let me talk to anyone above him I will be following up with corporate and be keeping this updated

They refused to sell me the $20 game on the shelf and proceeded to give me a scuffed up one marked $14.99 and still wanted to charge me $20 then they had a better case for $17.99 and then still attempting to charge me $20 I left and will buy this game elsewhere. The manager wasn’t very nice about ripping me off

The guy was very patient and pleasant but there was of controllers for a ps4 at a gaming store which was bothering.

They are well stocked on games. Since the stock market price has gone up I wanted to see what they look like in the store.

Friendly and helpful staff

Under the American Disabilities Act and the current pandemic, I should be protected with my inability to wear a mask. I should still be able to shop with your store. However today that was not the case as I was very rudely told You are not welcome here. Get out of my store by the girl with rainbow hair. You do not offer alternative methods to shop and I cannot wear a mask per my disability. I am a veteran who uses video games to help cope with my PTSD and had planned to spend money with you today. However after this experience Ill spend my money someplace else with a company that can show me some human decency and respect.Shame on you gamestop. I expected better.

Nice but no ps5!! Lol

A bigger location than most Game Stops. The selection was lacking as they have phased out all but the newest systems.

This is a good store go and buy so stuff

Good customer service, didnt treat me like the mom who didnt know anything.

Great staff, was able to find the missing marvel legends I was looking for, very customer friendly

Workers are nice but I’m very frustrated with this GameStop location. I bought a game from here and hated the game right when I started to play it so I returned it and they claimed they weren’t able to take it because their system wouldn’t allow it even to just sell like a preowned game even though I had the game for less that 24hrs. Then I buy Forza 4 for the Xbox 360 and for some reason the game is as unrecognized on my 360 even though I had no other problems with any other game. Then lastly I got Shaun White Skateboarding. I didn’t check it until about a week later only to find that they put Shaun White Snowboarding inside. It probably was an honest mistake but nevertheless it’s very out of the way because now I have to go back to figure out what they’ll do. I’ve never had problems like this with any other GameStop I’ve been to and trust me I’ve been to quite a few. I’m hoping it was just an off day but sadly can’t recommend this GameStop location.

This is a. Great store. Im glad they are sticking around at this location. Good team working there currently.

Im am truly impressed. I was blown away with the knowledge of the gaming experience of the employees. And yes I will be going back😍😍❤❤💞👏👏

Always a great experience in Game Stop‼️ 👍🏾👍🏾👍🏾👍🏾👍🏾

Clean store, great layout, and kind employees. Take advantage of the buy two used games get one free. I received good trade value for my games with the added bonus special going on.

Staff was very helpful. They have used and new games for nearly all the new systems, i wish they had more of the older systems. I loved the fact that they had used games at low prices.

Customer service was lacking... prices are high

Back open but be aware 6 ppl allowed in store at a time

My Whole family are gamers except me lol GameStop is one of my kids favorite place even if their not getting a game they still like to go in view the merchandise and place the demo games that they have set up I also like the fact that since I’m not a gamer and know nothing about games that their Very knowledgeably about their product and games and any question I have their there to help you and I’ve made my family very happy I the past and upcoming years due to the friendliness and helpfulness from this staff

Never really has anything in stock

No Xbox series X

My favorite place to go shop for me and my sons. Great games great conversation and the employees are always well informed best gaming store in the city hands down

Great, knowledgeable staff. Even though it was holiday time, they had everything in stock I wanted. I was impressed with the structure getting everyone in and out of the store.

Great selection and helpful employees

Other then thr trade in prices I love this particular game stop, the guys behind the counter are awesome. Always helpful and willing to chat forever about games. I would recommend this store over any other gamestop in town.

Awesome customer service and very clean store.

Above and beyond helpful and friendly, took care of all our needs.

Great place always has something for everyone. The people that work here are down to earth people too.

I purchased an Xbox one X certified pre owned on 10/3 and it stopped working on 12/4 and I have spend over 5000$ at this location and I will never be returning back to another GameStop in the united states. GAMESTOP PRESTIGE ON ALEXIS IS THE BIGGEST BUNCH OF CROOKS I HAVE EVER MET... DO NOT BUY ANYTHING FROM THIS STORE...IF YOU TAKE ANYTHING FROM THIS PLEASE VISIT REPLAY ON ALEXIS ROAD BECAUSE THEY HAVE MUCH BETTER CUSTOMER SERVICE AND ARE WILLING TO WORK WITH YOU.

Usually great. Most of the staff are always fun, helpful, and upbeat but there is 1 grump working there. Out of 100+ visits, I can only remember 2 mistakes that went unfixed but they were very expensive. So when spending big bucks, dont be in a hurry and make sure you KNOW exactly what upgrades are in the packs you are getting. Once in a while a lax employee will make a bad guess and management wont fix the BooBoo later when you find out he was wrong.

Just called for a price on something he said he was too busy to help me. Why answer the phone. Rude

As excellent as a gamestop can be. Normal priced, but minimal buy back. Average visit lol

We have all the best game stop in toledo ohio. All the game stop i go to. Have the great workers

Im a big gamer. They have a wide array of both new and used video games as well as video consoles like the Xbox One X and the PS4 and the Nintendo Wii along with tons of accessories. They have like I said a great selection of used games and used and refurbished consoles that are very cheap. I personally bought her 2 refurbished Xbox One S consoles and Ive never had a problem. They also sell a lot of video game related items and clothes. And on top of it all off the employees are very knowledgeable. I recommend GameStop to everybody

Im a big gamer. They have a wide array of both new and used video games as well as video consoles like the Xbox One X and the PS4 and the Nintendo Wii along with tons of accessories. They have like I said a great selection of used games and used and refurbished consoles that are very cheap. I personally bought her 2 refurbished Xbox One S consoles and Ive never had a problem. They also sell a lot of video game related items and clothes. And on top of it all off the employees are very knowledgeable. I recommend GameStop to everybody

Always a pleasure. Staff is extremely helpful.

Staff is always helpful and inviting even when busy with a store full of people.

Love the store

Everyones always super nice and knowledgeable.

Decent people and prices

Great staff best gamestop in the city

My favorite game place ever they have every game you can imagine for any system and if not they will order. I know each one of them and their work ethnic and kindness to people is phenomenal.

Good service and a large selection of almost everything Game related

My go to gamestop! Staff is awesome.

Y’all a scam. if a game i bought was $60 and i try to trade it in and it’s $20 that’s a SCAM🤮

Guy helping customers on the floor tonight was very helpful and even more so Handsome 😍 they need to keep him! Lmao.

Delton is the man! let me tell you game stop this guy saved my xmas! Want to let everyone know this guy went out of his was way to help me to get my kids present from a far store to save me a trip! Employee of the year! Thanks a lot!

Overpriced. I paid full new price for a used game. Will not be going back.

They always have some special deal going on! The staff is very knowledgeable as well

Staff is so patient, knowledgeable and helpful. In a world of online shopping and opportunity, we make sure we walk into this store for all of our needs. They are the best.

I went here today (which is a saturday) at 10 a.m., i just waited in line for over 30 minutes on one customer with the inexperienced worker behind the desk. He even gave the person who was at the desk a discount when everyone else in line had kids! However long the wait was the best part as i walked up to the desk and i heard the guy whisper under gis breathe a racist comment. It was so devastating to see how horrible a man will act that way just as if he was a boy. If i could give it negative stars i would.

I love this location everytime i go i find what I need or want and get help as soon as I walk in 😊

To many nerds

People thare are nice and were able to help me with my needs😀

Great store, great deals, wonderful and helpful staff.

You can pick out what firewood you want from bins.

Good staff all games stacked neatly

Rip off artists... After paying for their pro elite membership for over 2 yrs, refused to refund a new purchase that i did not know you needed to pay a monthly fee just to play... offered me $20 to buy back the $60 game, and immediately put it up for sale for $55 or so... seems abusive.

I walk in and get immediate helpvery nice 5 stars

I wanted to sell my ps3 and because it didnt have the rubber things for your controller and its was $30 AND THEY WANTED TO GIVE ME $3

Good price on the playstation 4

Had to go back 3 times. Because a part wasnt in my package of used items

What can I say its gamestop, they have everything you need for gaming

Alexis store is garbage Everytime I call them no one answer smfh

They are very rude

The employee was very helpful

Excellent. Customers service

So much stuff amazing

Got my new game before it was released lol

A lot to choose from games, console, everything for the gamer !

Great people, hot too!!

Awesome staff!

Great deals

Selection doesnt seem to be as good at this location as the one on Monroe St but I do like the service.

Awesome customer service

Not very helpful staff.

Has everything any gamer needs

Good games

Friendly associates there...

Large game stop location

Love it

Great employees

Great staff!!

RIP off

Great store, great people, great service

Never been there

Theyre great

Another game store

My favorite GameStop

Warranties...

Not always best prices

Normal GameStop store

This the place to get video games and systems

Employees were friendly

DO NOT purchase anything online from gamestop. They will sell you items they dont have in stock and they do not know if they will ever get in stock. Im waiting 3-5 business days for my refund.