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Razelle Store
3151 Central Ave, Toledo, OH 43606, United States
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Razelle Store
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Qu
Review №1

They are the absolute best. The workers take the time to listen and are incredibly kind and competent. Twice now they have fixed my laptop in a VERY timely manner (within hours both times). You really just cannot beat this companys level of professionalism and low cost. I trust this company wholeheartedly and would 10/10 recommend.

Br
Review №2

Came in with a problem. They helped me fix it, free of charge, and gave me a replacement power cord (mine was faulty) for free as well. Very nice and capable people; highly recommend going for computer diagnostics (and whatever else they do).

Ch
Review №3

Always an excellent experience! Professional, personable, respectful and so very knowledgeable. Thank you!

Be
Review №4

I thought it was a simple battery change but with my computer brand I had to call the pros. Good customer service, too.

De
Review №5

Excellent service, prompt, and explained things so that I can understand. I highly suggest Razelle definitely five stars

an
Review №6

He did a great job helping us find the right Sony TV, mounting, and setting it up for us. We love it and would buy from Razelle again.

Lo
Review №7

Service was excellent, J worked with me and listened to me. He called promptly at 3:30 p.m. as stated. He was able to talk me through solving my problem. I am very glad that I purchased a laptop through Razelle.

Ma
Review №8

Great insight into my specific needs.Very thoughtful, quality response and friendly attitude.Price point was faur.

Me
Review №9

Exceptional service and great value, will definitely be recommending and using Tim again!

Su
Review №10

Service was prompt, timely, efficient and pleasant. I would use Razelle services again and recommend them to other.

Ka
Review №11

Tim was great! I highly recommend if you are having any WiFi issues at all. He set us up with a eero mesh network and made everything so easy!

Me
Review №12

Such amazing products and people, Timothy is so kind and willing to help. I truly appreciate the service he provides. Love this local shop!

Be
Review №13

David knew what to do to take of the issue.Great service!

Ja
Review №14

Tim is absolutely amazing. He can just about fix anything. He is kind and considerate. Please use his company for it is local, reasonably priced and efficient. Thanks Tim for all you do and wishing you great success.

Op
Review №15

Tim was fantastic! He did amazing!! As soon as he walked into the office he was able to figure out what our problems were and solve them without hesitation. As a small business owner it is appreciated that he came into our office and would recommend him to whoever I encounter that needs his expertise!

A.
Review №16

Tim was great ! Wonderful personality and did all that needed to be done to get me back online. The whole staff that I have dealt with at Razelle have been so nice and helpful. Thanks everyone.

Kr
Review №17

I have the Razelle 360 coverage. Tim and the entire Razelle team are excellent to work with.

Ar
Review №18

Tim solved numerous problems for us and was very helpful and professional.

Vi
Review №19

I spoke to Tim about my concern and within minutes he had me all set up to change how/where I get emails..no more spam! Thank you Tim.

Ma
Review №20

Davis was courteous professional and explained everything that needed to be doneThey completed the service as planned

Mi
Review №21

I have been working Razelle for a few years and Tim and his staff are amazing. Their knowledge and customer service is exemplary.Thry are absolutely the best.

Da
Review №22

Tim and his staff were extremely helpful diagnosing my Wifi issue and recommending a solution as well as helping us with home security questions regarding hardware. Extremely professional and knowledgeable. Will use again regarding any IT issues in the home. Keep up the good work!

An
Review №23

They were great through the entire process!

Li
Review №24

Tim and Razelle were very helpful in finding the appropriate product at a good price. Quick order time and personal service!

st
Review №25

Tim and his staff are amazing! They have helped us with all our computer needs from installations to any computer problems/questions big or small. They are great to work with!

Li
Review №26

Work is excellent. They dont pressure or over sell. They know what they are doing and have EXCELLENT customer service!

Do
Review №27

My experience with Tim was most rewarding. I found him to be most thorough and efficient. He took time to explain the problems my computer was presenting and the options required to correct the problem.

Am
Review №28

Just had my second awesome experience with Razelle. Considering the challenges of the pandemic and the inability to perform hands-on service, my remote session with Tim was excellent! The team is agile and adaptable, so it can address your technology needs wherever you are!Razelle provided prompt, tailored service to my needs. Each question I presented was answered promptly and in a way that I could understand. I was informed regularly of the progress of my repair, so I never had to question when my work would be complete. Ill be back!

Gi
Review №29

Tim from Razelle is awesome! I have been looking for a computer person for quite awhile and have tried other companies and was completely dissatisfied. Razelle was recommended to me by a friend and I could not be happier with the fast service and fair price! I highly recommend Tim and his company Razelle!

Ju
Review №30

Tim was amazing! Professional, educational and timely! Thank you.

Ja
Review №31

I have been impressed by Tim and his staff at every turn.Their effort in developing our new company website has far exceeded expectations and we are truly lucky to have found them.In addition to their hard work on the website, Razelle also offers IT repair services which we have used extensively.Finding such knowledge, expertise and enthusiasm in a local company is very rare. Razelle is one of Toledos Gems and I would highly recommend them to anyone seeking web design or IT repair services.

La
Review №32

Very well prepared to handle every aspect of my wireless problems.I am very pleased to give RazelleHigh marks for their service.

Da
Review №33

Razelle continues to be my go to guy when I have tech issues. Whether it is wifi connection or smart devices they are more knowledgeable than my internet provider. I would highly recommend their services to others needing local tech support at a reasonable cost.

Je
Review №34

Tim and his team are outstanding! After spending hours troubleshooting an issue with one of my devices, I reached out to Tim for help. Within minutes he was able to figure out what the problem was as well as recommend a low cost solution. I can always count on Razelle!

Pe
Review №35

Huge help everything running much better now. Five stars from the farmer!!

Be
Review №36

Tim was so helpful. And so quick installing my new Nest. Thank you guys from the bottom of my now very warm heart.

Pa
Review №37

Tim and his staff are super. They stayed at my business until 10:30 pm solving a third party issue. Hands down the best outfit in NE Ohio. Can’t say enough good about Tim and his team.

Mi
Review №38

Phone completely turned off and everything deleted. Razelle completely backed up and brought everything back. Literally would have lost my marbles if all my photos and messages completely deleted!!!

Mi
Review №39

They fixed my computer in a professional and timely manner.

Aa
Review №40

Excellent service at a great price. They were extremely helpful and professional when I took my laptop there. They have a very personalized approach towards each customer, they gave me options to choose from and made my descision easier. The best thing I liked about them is you get to track the progress of your order/issue.

Ri
Review №41

Tim and his staff have always provided five star performance. Prompt and courtious with the highest level of expertise. I am so glad that I chose Razelle for all my IT solutions.

Do
Review №42

Tim always knows how to keep my office running. We have had other IT companies, but Razelle has been the best !

Be
Review №43

Came in today for help with my PC turning off and shutting down. They were very nice and helpful with me for almost 3 hours. The issue did end up being the power supply. When I installed a new one it ran perfectly again! Even though he wasnt there it was probably Davids fault... (Sorry David)

Du
Review №44

Weve used Razelle for a number of years... Their response time to our issues is incredible and well continue to use them in the future.

Ka
Review №45

I am happy to recommend Razelle. It is an amazing business model. You will love it! Tim is fantastic. Razelle is the go-to company for me in Toledo. It should be for you too!

Dr
Review №46

This is a great store, with great I-T help. Tim was able to get new equipment and old equipment synchronized quickly and accurately, and was available when WE were available. I would highly recommend them.

Je
Review №47

Tim always resolves my computer issues and is so great to work with. He is very efficient and timely and the service is amazing. I recommend Razelle to any individual or business with ITservice needs. Thank you.

Je
Review №48

The Razelle team is always on point with assessments to my internet & security camera! Thank you!!

ra
Review №49

Awesome place, always very friendly service! Quick and efficient computer repairs for reasonable prices.

Me
Review №50

I had a very pleasant experience here. Would definitely recommend razelle over any commercial tech support store.

Ma
Review №51

Timmy is like the Tech Elf... magically all of my tech issues have disappeared! He couldnt be more helpful and friendly. Thank you, Razelle, Im so grateful that we have you right here in our neighborhood!

Mi
Review №52

Best service I’ve ever received. Greatest guy I know! Greatest. Guy. I. Know.

Ca
Review №53

As always, Razelle dazzles! Their service is exceptional and more importantly, the problem is solved! I am never disappointed. Just what you want from a service company.

De
Review №54

Outstanding customer service! Tim gives excellent knowledge in an inclusive style!

Ji
Review №55

I have been very impressed from the first time meeting any personel. Since then I am even more happy and impressed with their interest, willingness to solve problems etc.. At every meeting they are concerned, and really interested in the problem at hand And, money is NOT their main interest as so many computer shops. this is the Best computer shop or business that I have encountered in years. James Hilker

To
Review №56

Tim was very knowledgeable about the options available to me, and was able to quickly provide a competitive quote for services.

Ca
Review №57

Thank you to Tim Moore and Robert for helping so much at Sunshine Services, we always receive fast and very courteous service!

St
Review №58

Tim is efficient and personable. If everyone with Razelle follows Tims lead, he or she will be successful.

Ma
Review №59

We use Razelle for our retail stores and the response time, quality of service and friendliness is TOP NOTCH!

Jo
Review №60

Tim is the BEST!

Sh
Review №61

Fantastic service and support! Razelle can you get you up to “speed” on all your wireless and computer needs!

Ja
Review №62

Prompt, knowledgable and very polite. I have already told several people about your company and my great rxperience.

To
Review №63

Razelle was prompt, professional and fixed my one concern right away. I am also signed up with Emote, do Ill never have to worry about security, backing up and all that other computer stuff. Im in experts hands now!-TS Cotter

Su
Review №64

Excellent service and knowledge! I never call anyone else!

Al
Review №65

10/10. Excellent service and knowledgable staff. Would recommend to anyone with tech needs!

Tr
Review №66

Great service. I dropped my phone off during my lunch break and they were able to deliver it back to me at work about an hour later.

Da
Review №67

Visited the store the opening day. Most informative and helpful. Also, bought one of their products. Would highly recommend.

Ne
Review №68

If there was a 6th star I would definitely give it.I cannot believe a store like this took so long to open in Toledo area. Brought a Nest Hello Door bell and I amazed at the quality. Easy to install. Looking to buy another one for another location soon. Shop here for all your computer and smart Home needs. Thx for choosing Toledo OH. Thx for friendly service. Highly recommend.

Ri
Review №69

The young employees here are wise beyond their years. Im blown away by the amazing service and unmatched level of friendliness.

Co
Review №70

Had a great experience, went to the store on opening day and was able to buy product I had wanted for awhile they had great inventory hope to be returning for all tech needs!

An
Review №71

As always Tim fixes the problem. Quick competent responses to all of my internet/programming/email issues. For home and office, Macs and PCs.

La
Review №72

Good customer service

ca
Review №73

They are very awesome and efficient...i came with a small problem and they helped me with out any problem! Thanks guys

Du
Review №74

Tim absolutely exceeded our expectations with his solutions to our problems. We would recommend Razelle for any of your business or personal needs.

El
Review №75

Robert is a pleasure to work work - patient, polite, and knowledgeable.

Ma
Review №76

Great service in a timely manner!

Te
Review №77

Great customer service!

Ta
Review №78

I was very pleased with the service, which was excellent.

Je
Review №79

Amazing service, will definitely go back and recommend it to anyone!

To
Review №80

Exceptional customer service and knowledge! Thank you!

Ni
Review №81

It was very great and the service is really outstanding

Kr
Review №82

My computer is now as good as new! Thank you Razelle!

Ha
Review №83

Great in store experience. Friendly agents!

Ma
Review №84

John was very helpful

Ja
Review №85

Experience at it fullest!!

Sc
Review №86

Terrific customer service!

Kr
Review №87

Warm and informative!

li
Review №88

Many, many times Tim has came thru for me! I have never once been disappointed in his commitment to solve whatever problem I throw at him. A Big Thank You!Linda

Information
20 Photos
88 Comments
5 Rating
  • Address:3151 Central Ave, Toledo, OH 43606, United States
  • Site:https://razelle.com/
  • Phone:+1 419-329-4671
Categories
  • Computer support and services
  • Electronics store
  • Home automation company
  • Home audio store
Working hours
  • Monday:10AM–7PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:11AM–2PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Service options
  • Online appointments:Yes
  • Onsite services:Yes
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