user
T-Mobile
1708 W Alexis Rd, Toledo, OH 43613, United States
Appearance
T-Mobile
Comments
Da
Review №1

My Mom is 74 years old with health issues. Her brand new iPhone 12 is frequently dropping calls all day long. Took to store on Alexis who then sent her all the way out to Airport Highway location who said nothing they can do. So then took to Apple store who says is not the phone so contacted T-Mobile Sprints customer service who says it’s not the network it’s the phone. Thanks for the great service

Bo
Review №2

Very helpful, knowledgeable and friendly.

He
Review №3

Per usual, service was thorough and courteous

Mi
Review №4

Went in and with in 10min the problem was taken care of. Great Job

Sl
Review №5

Just stop in

Am
Review №6

If you need any help with anything regarding your service, I highly suggest going to see Drew! He’s a great employee and always helps me out!

Ke
Review №7

Was very curtious

Le
Review №8

1708 W Alexis Store. Went to replace a phone that was stolen. Their knowledge on contract details allowed me get a replacement phone. Very happy with experience.

Wh
Review №9

Really made a huge effort to help me with all my questions. Knowledgeable and polite!!

Ra
Review №10

Great service. Honest friendly staff

Di
Review №11

Excellent service ad West Alexis and Laskey store

Mi
Review №12

Not a fan of these guys. I am going to find a store that is more gay friendly.

st
Review №13

I have been with sprint for 8 years. I went to the sprint store on airport hwy for phone repair because i didnt know alexis rd was repair center. After horrible customer service on airport and being there for 3 hrs with still no resolve, i came to alexis store. Got me taken care of kn 15minutes. Staff was very friendly and exceptionally helpful

Mc
Review №14

The people here are super helpfull. they fixed my screen at no cost. do not go to the monroe st store. the people there suck and dont know anything.

Be
Review №15

I went to the Spring store that is off of Holland Sylvania near the Walmart. I had an iPhone with a broken screen and was running through hurdles with the Apple Store and Asurion Phone Claim service. I was helped by a man named Michael. He looked at my phone and was able to get me a new one. Great service and amazing store! Wish I would have went there in the first place.

Am
Review №16

Not to bad I guess

lu
Review №17

The young lady sales rep was awesome !!

De
Review №18

Great staff very helpful and knowable!

Ca
Review №19

Great costume service

St
Review №20

This store does not take checks as payment.

Ri
Review №21

Switch2tmobile! Couldnt take spread any longer

Ro
Review №22

Martin and Zac are good at customer service

Ja
Review №23

What they get rid of Digital Life!? Wrong!

A
Review №24

Staff is helpful, not very knowledgeable about products.

Da
Review №25

Is this is the Sprint store by Alexis and Louis I would never go back there again

Br
Review №26

You cannot use cash to pay off phones at the store

Ro
Review №27

Very helpful staff even though sprint coverage is one of the worst with all carriers.

Je
Review №28

Friendly staff & great customer service!!

Su
Review №29

Atmosphere was peaceful.

Gr
Review №30

Nice people

Ra
Review №31

I love its

Vi
Review №32

Awesome service Andrew was great!!!!

MI
Review №33

Great customer service

mi
Review №34

Very helpful, thanks

Sa
Review №35

So so.

Ke
Review №36

Slow service.

Lu
Review №37

Ok

St
Review №38

Nice people

Yo
Review №39

Very helpful

Ju
Review №40

Great place

Je
Review №41

Great

Ca
Review №42

Very friendly!!

Ch
Review №43

Riley was awesome! He helped me get my phone switched over to a new device in record time and was very polite and helpful.I would HIGHLY recommend this store and I plan to visit this location for any future needs I have with T-mobile.

Information
9 Photos
43 Comments
3.8 Rating
  • Address:1708 W Alexis Rd, Toledo, OH 43613, United States
  • Site:https://t-mobile.com/store-locator/oh/toledo/w-alexis-rd-jackman-rd?y_source=1_MTcwMTM1ODYtNzE1LWxvY2F0aW9uLndlYnNpdGU%3D
  • Phone:+1 419-725-2444
Categories
  • Electronics store
  • Electronic parts supplier
  • Cell phone store
  • Telephone company
Working hours
  • Monday:10AM–8PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:11AM–6PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Wi-Fi:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
Similar organizations