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Boost Mobile
27746 TX-249, Tomball, TX 77375, United States
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Boost Mobile
Comments
Ag
Review β„–1

Bought Moto G Stylus 5G 128 GB memory. Love the Stylus and fast speed of the πŸ“±πŸ˜πŸ€©

Fr
Review β„–2

I got A32 5g phone on upgrade. Really like the new coverage. Loving my new phone πŸ“±πŸ˜

wi
Review β„–3

The always give me good discounts.

Iv
Review β„–4

Fast and quick. Good deals there always

Da
Review β„–5

Bad customer service. I bought a phone two weeks ago including the crystal and phone cover. The crystal didnt last a week when it started peeling off. Right away the manager started saying I dropped it on water because it looked like a water mark. It wouldnt have looked like that of it didnt peel. I buy about three or four phones a year from this guy and he was upset about replacing a crystal. Boost mobile just lost a customer.

ma
Review β„–6

Good customer service. Switch from T mobile and got a Samsung 5G phone from free πŸ“±

Jo
Review β„–7

Very knowledgeable and quick. Always get what I want at this location. Would recommend to anyone. Especially with phone problems

Ja
Review β„–8

Good deals. Excellent customer service

Ru
Review β„–9

Great service and have always good promotions

Te
Review β„–10

Switched from Metro by T mobile. Got free phones and good discount on cases and glass protectors

Fe
Review β„–11

Excelente servicio. They have a 5g Phone for free

Fa
Review β„–12

Good service. Fast and efficient 10/10

ma
Review β„–13

Great people and great service

Au
Review β„–14

Nice people

Ph
Review β„–15

Best deal in town πŸ‘Œ

Le
Review β„–16

They have really promotion go check it out. Service 10/10

Di
Review β„–17

Good service and good promotions

Aq
Review β„–18

Fast and quick. Go check them. They have good promotions always

JA
Review β„–19

Good customer service and really help full people trust me. 100% recommended do visit them. :)

Di
Review β„–20

Execellent Service.

Al
Review β„–21

Good service. This store have really good promotions on phones. Do visit.

Os
Review β„–22

Excellent service.

Ge
Review β„–23

Good promotions always

Gu
Review β„–24

Good service. Switched from att. Excellent environment. Will bring my family here as well to switch from att

Sh
Review β„–25

Good service. Always helpful

Vi
Review β„–26

Good service. Fast service

Lu
Review β„–27

Great service. Fast and quick

Ja
Review β„–28

Mind blowing service and friendly people and good customer service and i fully recommend this store

Ja
Review β„–29

Good service. Syed guy over there knows what he is doing.

An
Review β„–30

Excellent service

Jo
Review β„–31

Excellent service. Really good environment

Ju
Review β„–32

Good service

Ro
Review β„–33

Good service. Syed knows what he is doing.

Jo
Review β„–34

Great service. Good people

co
Review β„–35

Went there to buy phones. Quick service

Lu
Review β„–36

Really helpful. Mohammad helped me file the imsurance claim.

Jo
Review β„–37

Great employees

IY
Review β„–38

Excellent experience totally recommended.

DO
Review β„–39

This place has nice employees and the customers at great to I rember my sister was buying her phone and everyone at the shop was so nice πŸ‘πŸ½

Ma
Review β„–40

Exellent servicioo

Nu
Review β„–41

Great service. :)

Co
Review β„–42

(3/21/18) Very unhelpful and plain rude. There are 2 ladies that have no knowledge of what they are doing. I asked the first employee if I could get my phone unlocked and she just stares and points towards her coworker.The second coworker stares at me and there was an awkward silence and staring until she said no. A great and smart employee would have referred to customer support and apologized for not having knowledge of it.However I had to ask if there was a way to find out she then said call customer support. If i had not asked then imagine all the people that do not know what questions to ask and have left not knowing much.Also, i went there a couple days ago or a week to look at a phone to buy and upon walking in there was a lady on her phone in the middle watching TV. There is always something to do if not then find something.I felt really uncomfortable looking at the phone models with my significant other while she just stared. A good sales associate would ask the customer what they are looking for and what is it going to be used for such as social media or just calling. I had to do her job and ask my significant other these questions while I research on google the reviews of each phone.Im really disappointed at this store and will be going to another one just so i dont have to deal with these incompetent sales associates.

E.
Review β„–43

Remembering when you stated that you dont care if I reviewed the RIP-OFF caper you pulled, here is just that. $700 for a iPhone 8 that was not functioning and you would not take back. If zero star was an optional choice your store would not have that.

El
Review β„–44

Great service

Ca
Review β„–45

Excellent service.

Le
Review β„–46

Excellent service

Fl
Review β„–47

The people that worked here were not knowledgeable of the products theyre trying to sell. The flooring in the store itself was a trip hazard. I honestly dont think the people here know what theyre doing or even care about their customers

Me
Review β„–48

Great service

De
Review β„–49

The lovely ladies who mind the counter rarely put their own phones down long enough to even answer a question. I have been a Boost customer for going on ten years now and when I came into the store with a problem they made absolutely no effort whatsoever to try to help me. As an example Im brought another customer from another carrier in today ready to switch for the $150 iPhone 6 promotion. Walking to the store I saw the advertisement on the counter next to the phones and when I asked about the offer she told me Dad it had expired yesterday. Well I said to her it still says right here that the offer is in effect is there anything you can do to possibly honor what youre advertising in your window and she took the offer toward up put it in the trash can and told me there was absolutely nothing she could do. Whether or not there was anything she could do her attitude and lack of professionalism are appalling I just asked her to call to let her boss know that she was not attempting to help me and then I was trying to bring customers from his competitors to his business and his employees could care less. Thats all I will bore you with the day but lets say I have had several similar experiences and this store.

Da
Review β„–50

Had the best experience there! the ladys in the front desk are so nice and there boss is funny!

Lu
Review β„–51

Friendly people and great customer Service.

Am
Review β„–52

DONT DO IT!! The service is horrible!!!! Dropped calls or no service period...Magnolia, Tomball, Spring, downtown Houston doesnt matter!!! Cant wait to switch back to Metro PCs

Ja
Review β„–53

I went in to upgrade my phone and it took about 30 minutes. They were having a meeting and another customer came in and was helped by the same salesman that was supposed to be helping me.

Mu
Review β„–54

Excellent service 10/10. They have good promotions everytime.

Ha
Review β„–55

Customer service is really good. They take care of their customers.

Jo
Review β„–56

Good customer service what i expected i got that here i can fully recommend this store

mo
Review β„–57

Nice customer service and great people to deal with ..highly recommended

al
Review β„–58

LOVE IT...NICE AND PROFESSIONAL PEOPLE...HIGHLY RECOMMENDED

Sh
Review β„–59

This location is the worst.. The staff is rude and the service is horrible, you ask questions and they are very rude and dry with the response and they will belittle you

To
Review β„–60

Very helpful and Patient

Hu
Review β„–61

T.V. only plays Spanish stations. Very irratating when the only Spanish people in the store are the employees.

Cr
Review β„–62

Closes at 7 not 8

Ma
Review β„–63

Very poor service from employees at front desk.

Ve
Review β„–64

Get new employees

Tr
Review β„–65

Rude and inconsiderate employees

Gi
Review β„–66

They should make things easier and rename this establishment the β€œI don’t know store”. If you enjoy getting frustrated, being stonewalled, receiving the same response to any multitude of questions, or banging your head against the wall for fun, this place is your personal Disneyland!

al
Review β„–67

Good service

Ma
Review β„–68

Excellent service 😊

Xa
Review β„–69

Excellent services

Je
Review β„–70

Very bad service, slow and many excuses. I dont recommend it

Information
10 Photos
70 Comments
3.9 Rating
  • Address:27746 TX-249, Tomball, TX 77375, United States
  • Site:https://boostmobilelocal.com/tx/tomball/2542/?utm_source=google&utm_medium=lastmile&utm_campaign=0013000000H1gQIAAZ
  • Phone:+1 832-772-2349
Categories
  • Cell phone store
  • Telecommunications service provider
Working hours
  • Monday:11AM–5PM
  • Tuesday:9AM–7PM
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–7:30PM
  • Sunday:9AM–7:30PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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