user
Lester Glenn Auto Group
386 NJ-37 suite a, Toms River, NJ 08753, United States
Appearance
Lester Glenn Auto Group

Comments
Al
Review №1

I brought my truck to Lester Glenn for manufacture recall work. It was a very smooth process from check in, to updates, to release. I asked them to check my high beams while I was there because they had recently stopped working. The service guy told me that, to test them, they would have to try installing at least one new high beam bulb. The bulb would cost $30 and the labor to install it would be $130, or in simpler terms, $160 to change a light bulb. I declined. Otherwise, the recall work was done at no charge and I was done and on my way in two hours.

De
Review №2

The staff at this dealership doesn’t know how to sell cars or at least make an effort to go the distance. If you have 780 credit anyone can get you approved but when they have to put in work they don’t want to be bothered. Looked at a vehicle was ready to purchase as well but couldn’t get approved. It happens to many of us. Made no second effort whatsoever to offer any other vehicles or do anything to help. Sure there is a shortage with new vehicles and the chips but when you have a lot full of cars, you move them. You do everything you can to get the customer in a car and create a long-standing relationship. This is not that dealership. Went to Nissan dealer an hour later and got a car at same price as the one I was looking at for exactly the same budget point I had here. Why? they know how to sell cars! I will never deal with Lester Glenn. If they gave me a free car, I would bring it back!

An
Review №3

Ron was super helpful, attentive and truly tried to push to get our business working the numbers within reason. We definitely made a purchase due to vehicle quality and the great customer service experienced here. Ron G. Is an asset to the Lester Glenn Auto Group.

El
Review №4

Employees not wearing masks I went in for oil change and they left grease all over the hood of my car. Over an hr for oil change. Stupid lady that I made my appointment with said tire rotation is included with oil change. IT ISNT. They dont know what they are talking about and they put their customers at risk by not wearing a MASK

Ra
Review №5

I just bought my first car with Bill and it was such a smooth process. He was very patient and he explained me everything step by step. Highly recommended!

Ke
Review №6

Low pressure sales @ LG Hyundai (Sal Sr). Answered all my questions and made sure I was satisfied. Even the finance mgr was not pushy at all. I went in expecting a battle but was pleasantly surprised. I would definitely recommend.

Ch
Review №7

5/5 experience. Phil from Lester helped me the whole way and he was great. Not pushy and very friendly and helpful. Overall Lester Glenn Auto seemed like a pretty good place to buy a car as opposed to some other less reputable dealerships. Would recommend Phil to people looking to buy a car here.

Lu
Review №8

Sal Cuomo is awesome, he is the best, he will work with U an get u the best deal. Thank U Sal. Jo & Pete V

Ni
Review №9

Jay Jackson makes car buying a breeze. He is trust worthy, honest and understanding! Lester Glenn is a dealership that I will return to many times. This is our 4th Suburu

le
Review №10

We love it

De
Review №11

Anthony wolf Grieco was absolutely incredible helping me find the perfect vehicle this week. I couldn’t appreciate someone more in my search for a beautiful car. I urge anyone that is unsure of who to go to when looking for a salesman to choose him- Anthony makes you feel secure in your deal! Recommend forever. Thank you again!

Ch
Review №12

Amazing! Ive bought several cars from them and they treat you like family. They dont try to push you into anything. Ron and Chris and Jim are amazing I highly recommend them!

Mi
Review №13

Went in for a scheduled oil change and to check my factory Navigation system on my Chevrolet. The voice on the nav suddenly stopped working.Great service as usual. Noticed some new people there and a familiar face I learned retired. Good for her.My service writer, Nilay, and tech (who I wish I could remember his name) who worked on my vehicle were great.Very professional and knowledgeable.When finished, the tech brought me out to my vehicle and showed me that I had inadvertantly muted the voice from my navigation screen. He also went through the entire menu on the information system. It was extremely helpful to me. Thanks to him, Ive got it down now.

Ci
Review №14

Friendly service. Only went for oil change but they always find something else wrong. Always try to upsell. Most of the stuf i can do myself, like wiper blades, bulb replacement, cabin air filter. So unless its a major fix, just try to do it yourself (google it).

Ni
Review №15

Came into the dealership last Saturday and worked with Mike F. He was amazing, thorough, and honest. Left that day with the new 2021 Dodge ram. Great place if you want honest salesmen. Thanks Lester!

Ro
Review №16

Had a very laid-back no pressure experience with Mike C. sales rep when I bought my Jeep Renegade.Mike made the financing and the purchase a very easy process and I felt that I was treated with excellent customer service. Mike was cool! Not to mention I love my new Jeep!

St
Review №17

Awesome experience. Lou was great as always!! Would definitely recommend Lester Glenn Chevy in Toms River!!

An
Review №18

Augie made my first time at a dealer so stress free. I’m grateful for him and Lester Glenn for making my experience such a great one! I’m in love with my new Sonata and I can’t thank Augie enough.

Ma
Review №19

Jay has been my sales person for years + is very courteous + helpful +personal. I leased 2 cars + now purchased my 2nd vehicle. Everyone at this dealership is friendly + helpful. I recomend this dealership to everyone.

Ab
Review №20

I buy all my cars here. What more can you say.

mr
Review №21

On the ball service! Genuine and thorough concern for the satisfaction of customers.

Do
Review №22

Bought a car from Devon on Saturday. Great experience! He was such a nice guy. Brian in finance was equally as nice. Highly recommend this dealership and Subaru cars. Coming back soon with my daughter. Thanks Lester Glen!

St
Review №23

Lester Glenn is a good dealership. People are very nice and they treat you well.

Do
Review №24

Wonderful experience,fast in out bought a car in under 3hours.Very satisfied.Will buy my next car here.

Mi
Review №25

Positive experience good 4th of July sale..

De
Review №26

Jason was great !!! Thank you for working with us.... the vehicle is beautiful !!! We LOOOOVE it !!

Dr
Review №27

I’m in love Ralph over at Buick & GMC Lester Glenn has done it again, he has set my parents up now not with 1 but two leases over the past few years that they absolutely adore and now has put me in an incredible Malibu with the steal of a life time. He was so in tune to what I wanted and not only found a car but the car of my dreams. So personable to the point where he remembered my moms medical history and asked how she was doing etc, greatest sales man in the U.S. of A! Thankyou Lester Glenn and mainly thankyou Ralph!

Ro
Review №28

They treat you like family. Service Dept quick on checking you in and getting the job done.Brought 5 cars here in past 7 years for the whole family. Mike Stockhousen great salesperson.

Le
Review №29

Great experience, Body Shop had my car looking better than new, highly recommend them.

Gi
Review №30

Love my new Hyundai alantra thanks Greg for hooking me up with my car

Al
Review №31

Great service department, polite and respectful 😊

Al
Review №32

Steve Regan is the best if you need a car he’s the guy to go to if you need a car!!!

Ch
Review №33

5 work days to install a fuel pump that was told they had in stock ..had to bring back the next day as they pinched the evap hose putting tank back and was unable to put fuel in tank ...dont want to experience Lester Glenn again

ch
Review №34

Very disappointed about the financing service we received. Was told it was a done deal but next day it wasnt and took car back.

La
Review №35

Have now bought 2 Colorados from this dealership! The sales department is top notch! See Nick Fratto, he can help you with all your sales needs!!! This dealership really takes care of you!!!!

Ro
Review №36

Very good experience switching to Lester Glenn for my new Mazda lease. Angelina took my phone call and was very instrumental in getting me in to the dealer. She directed me to Tim in Sales. He was very personable and we settled quickly without the “haggle”. Highly recommended!

Sh
Review №37

Our daughter purchased here so we came in to find out about a Tucson, lease payment seemed high and salesman kept pulling his mask down...not the experience we expected. Salesman said most valuable thing is time and why waste our time or his....Left pretty fast. No deal😔

Ro
Review №38

Wonderful salesman and manager, fair pricing.

An
Review №39

Super friendly sales people

Sc
Review №40

Excellent service, 2 warranty recalls completed and 2 oil changes. They were professional, courteous and their Techs are knowledgeable. Lester Glenn Chevy has earned my trust and recommendation.

Ri
Review №41

Joe Phillips is a outstsnding and friendly salesman. He listens to the customers needs and searches for the vehicle that you are looking for and does not push something else. Once he found my truck he went over the truck in detail and all the paper work. He made sure to give enough time for me to review the paperwork and answered all my question. Joe goes the distance to make sure that everything is understood and does not push forward until I was comfortable with everything.I would also like to comment on Devin Jensen in the Financial department, He was also a great guy to deal with. He was friendly, not push, he listened and also explained everything in detail and took the time to answer questions.I would like to thank Joe and Devin for a pleasurable Truck buying experience!

La
Review №42

Grest staff very helpful

St
Review №43

Lester Glenn has the kind of staff that keeps a company in business forever! Its nice to have them take care of my car and no youre not being overcharged or taken advantage of. I recommend Lester Glenn to all my friends and relatives.

Ri
Review №44

Car was in body shop they did a beautiful job top notch

Da
Review №45

This dealership is amazing and the sales people here are very helpful and not pushy at all. Anthony Wolf was a great help in helping me find the perfect car to fit all my needs.

Ed
Review №46

Very nice place ready ill get my car there

Tr
Review №47

Very good customer service! They work with you to get you the car you want, and service visits after that are a breeze. They also drive you home and pick you up when your car is being worked on (at least within ten miles). Definitely recommended!

Da
Review №48

I have purchased three cars from Lester Glenn Chevrolet. I dont have anything bad or negative to say about them which is more than I can say about many other dealerships I have known!I just traded my 2017 Malibu in and made another purchase from Marisa, everything went well.She was very personable and attentive to all of my questions and concerns. Its nice when you feel someone is sincerely trying to assist you. I knew after the first two minutes that I made a good choice with Marisa.

Ju
Review №49

The worst purchase I made ever nothing went right from the minute I stepped in the door

Ja
Review №50

Amazing staff! I have never felt so easy and laid back. The staff offers a warm, friendly, family-like feel coupled with trust and honestly. Kathleen has been phenomenal to work with. I will certainly be recommending LG Subaru.

Ca
Review №51

Dropped my car for service...great job!

Ri
Review №52

This is my first experience with the Lester Glenn Subaru service department. They provided precise timing for completion of the visit and full satisfaction for the work done. They care about keeping a satisfied customer and a fully serviced product. I look forward to dealing with them again in the future.

St
Review №53

So I have to say, I hate all commission based companies. They are trained to lie, cheat and steal!! Thats exactly what they tried with me!! Thankfully, I went in knowing my facts!! I did not purchase anything from them and never will. The only reason why I give a 2 star is due to the initial sales man that started working with me, he was kind.

Ca
Review №54

Lester glenn guys are great they have a corvette tech just for them alone and is very knowledgeable about the car, they treat you as a person and not a number and your car is taken care of in a timely matter this is who you go to for your needs

ir
Review №55

The people would nice and you would get a great deal here

Di
Review №56

Had a great visit today at Lester Glenn Hyundai Service! Brought my daughters car in for routine service and Lenny was very nice. We were running late to the appointment but Lenny was very understanding and got us in an out in an hour. Thank you for the pleasant experience. We also visited the sales floor. We were greeted and everyone was friendly.

Mi
Review №57

Great place to do business. Ask for Jake!

Su
Review №58

This is my 3rd Santa Fe over the last 18 years. I met a very nice salesman Dan Downey on Saturday. He was very helpful, not pushy at all. He showed me everything I asked to see. Very patient. I came back today to buy 1 of the cars I had looked at. There was no pressure from him. This was the most pleasant experience Ive ever had buying a car. Ive bought 3 vehicles from this dealer and I will go back if I need another. Thank you Dan Downey and Lester Glenn.

Pa
Review №59

Couldnt have asked for a better first car leasing experience with Augie Vivenzio over at Lester Glenn Hyundai! Thank you so much for everything! Loving my Santa Fe more and more everyday!

Sk
Review №60

What can I say, bought two cars and leased one every time felt like I was dealing with family. Sal Cuomo, Sr. was personable and made the experience great. Sal, Sr. and the team truly go the extra mile. If a friend or family member is talking about getting a new ride...I say Lester Glenn Toms River!

Ge
Review №61

Lester Glenn really does go above and beyond.

Ly
Review №62

2nd time there so far so good! Switched from pine belt. Much better experience here.

Da
Review №63

My salesman Lou C. was awesome. Even a year later he remembers me when he sees me there for oil changes. They are all so friendly there!

Ch
Review №64

Too expensive

Di
Review №65

Last service visit was impressive with outstanding service from Kathy and Kathy. If you want to buy a car...I highly recommend seeing Jay Jackson in sales because he remembered me from five years ago when I bought my Subie Legacy and assisted with my blue tooth set up. I look forward to buying my next car here and hope Jay is still there.

Pa
Review №66

Took my son to Lease his first new car. The staff at Lester Glenn was great from the beginning. Expert knowledge of the car we wanted made things very easy. Our salesman Lou Molino was great. Lou made the experience very easy. Before we left I was impressed that the sales manager actually came out to us to personally say thank you. My family and I will definitely be back to look at other cars when the time comes.

Ja
Review №67

Just got a new car from Lester Glenn, and a great deal. First time dealing with this establishment, the sales person named Frank was very nice to deal with. The financial representative named Sal was very knowledgeable. I thought they were very trust worthy. Will see how my service is in the future. I could not make a satisfactory deal with Gateway Toyota, and I was very loyal to their brand. I had purchased four Toyotas over the years. I am extremely disappointed with that dealership. So far, Im loving my new Sante Fe.

Do
Review №68

Ok

ja
Review №69

Could be better.

De
Review №70

Great service. All the guys working on the cars are courteous and always a quick turn around. This facility seems to have a great system going and all the employees were friendly.

Ja
Review №71

Our sales representatives (Mike on our first visit, Lou and the second) were very knowledgeable and helpful. We used the Costco car buying service and the process was straight forward. Everyone we encountered at the dealership was helpful. We visited the dealership twice and the follow up between visits was professional and courteous. This is the second vehicle we’ve purchased from the Lester Glenn Auto Group and I’d recommend them to anyone considering a vehicle purchase.

Ma
Review №72

Great place to buy a car. Friendly staff in a relaxed environment. I highly recommend Lester Glenn.

Ol
Review №73

My husband and I recently bought our first car and the experience was excellent. We walked in knowing what we wanted and we were really impressed with the customer service. Ralph Grande in sales made the car buying experience a pleasure. We got several quotes and Ralphs price was unbeatable! I highly recommend this place and I will surely be returning in the near future when I look to purchase my next car.

Ki
Review №74

I just bought a 2017 Hyundai Sonata. I love it. The costumer service is great. I highly recommend going to Lester Glen if you are looking for a car. I met Sal Cuomo and he helped me buy a new car.

So
Review №75

Great car dealer. No pressure always willing to listen and help. Service dept is great. All sales people are fantastic. First dealer in years that has a staff so well trained and reflects thier customer. Never any pressures. Thank you Lester Glenn

Ka
Review №76

Drove over an hour because Lester Glenn had many options of used cars for my daughter. Well worth the trip. Joe Phillips was great! Answered all our questions and the service was fantastic!

An
Review №77

Lester Glenn Chevy service is well organized. You are kept informed and all work is explained.

La
Review №78

Pressure free! Jim Bryant was helping us. This is the 2nd time we have leased vehicles with Jim. He is outstanding. He goes above and beyond, makes you feel very comfortable and at ease. Honestly, I would try to deal with Jim every time I lease or purchase a vehicle. Hes the best!

St
Review №79

Toms River, NJ location.Never again will I do business with them. While negotiating with the salesman, We agreed on $10,000 flat for a vehicle. When the paperwork was drawn up with the figures for the sale, the sale amount said $10,800. The print is small and easy to misread. THEY TRIED PASSING AN 8 FOR A 0!!! I was fuming to where the manager heard us arguing and came in. The salesman insisted that we agreed on $10,800. Thats 100% false. The manager asked me if I was really going to argue over $800, in a condescending manner. ABSOLUTELY! I was walking out when the manager tried offering me halves on the difference at $10,400. Theyre slick and will attempt to get a fast one over you. Be careful when doing business with them.

Jo
Review №80

Had a great experience at Lester Glenn. Our salesperson, Ralph Grande was excellent! He was patient, easy to talk with, and very knowledgeable. Within minutes, he knew exactly what car would fit our needs which made it easier and less stressful for us. Thank you again, definitely will be back.

Ni
Review №81

As a first time buyer, I could not be more satisfied with my experience at Lester Glenn. The associate who assisted me, Mike Marquand, was friendly, knowledgeable, and patient. Mike took the time to speak with me about what I was looking for in a car and explained all of my options. He broke down the payment options for each of the vehicles I was interested in and waited patiently for me to make my choice. He helped me through the insurance and registration processes and was available to meet after the sale to follow up with these processes. He was wonderful.Lester Glenns finance manager, Lonnie, was also extremely helpful and accommodating. He walked me through the steps and worked diligently to help me find the best finance and coverage options for me.Thank you to everyone at Lester Glenn for helping me find my new favorite car. :)

Pa
Review №82

Always helpful. From Sara my salesperson to John my service rep. My second purchase from them.

De
Review №83

Best car dealership I have ever had the pleasure of working with! From sales to service the experience has been great. Say hi to Seth our sales rep, hes excellent! 👏

St
Review №84

They really really good every time I come over there no problem 1 2 3 Im all done including today everybody is very friendly what I like about it.

El
Review №85

You cannot go wrong here. They are very accommodating, knowledgable and you get excellent service. Highly recommend them

Ro
Review №86

First time there at Lester Glen Chevrolet. Did not purchase the car there but took my new car in for service. Made an appointment, they were on time and very professional. Andrew was behind the service desk, very helpful and honest. Would go back for service and also buy a new car. Great experience !!

Ri
Review №87

Purchased a Subaru Forester Sport in November. This is the first dealership I can honestly recommend without reservation. I worked with Anthony Ferrentino. Anthony listened to everything I indicated I wanted and did not want. He was professional, understanding and never rushed me. I have purchased Toyotas, Hondas, VWs, Fords and Chevys in the past 30 years of driving. I always dreaded the dealership. I would go back to this dealership in a heartbeat. Anthony did not push, he did not try to talk me up to anything. It did not stop with Anthony. The office Manager was awesome, the financial agent was the first one I did not threaten to walk out on. The entire dealership was a pleasure to deal with, but it all started with Anthony. The most enjoyable vehicle purchase ever!!!! And the Forester Sport is amazing!!!!!! Thanks Anthony!!!!

Br
Review №88

Great people, haggle free. Ask for Frank A. Great guy! The Finance team is great Al helped us so much!

Da
Review №89

This was the easiest transaction I have ever had. My first lease and it was seemless. Mike Sandella was absolutely phenomenal. He was patient, easy to deal with and genuinely honest. He didn’t try to up sell me and gave me exactly what I wanted! Highly recommend. Ask for Mike S. You won’t be disappointed!

do
Review №90

Love my new 2018 Hyundai Tucson. Dealership was great, Blaise and Rob made the experience go smoothly. Thank you ♡ i was dreading car shopping!

Be
Review №91

My sales guy, JP Dasilva was extraordinary! He definitely was not your average salesman, he was very nice, patient, and not pushy. He helped me get the car I really wanted and loved Can not wait to spread the word about JP at Lester Glenn! Love my car and the amazing deal!

St
Review №92

Bought our 2018 Mazda 3 GT from them at night in the rain. Paid cash and 2 hours later owned the car. The next day noticed many scratches on the hood of the vehicle. Long story short their Autobody Manager took touch up paint and literally brushed on the paint to cover the scratches. He left the hood in much worse condition with overlapping paint in 3 different areas of the vehicle. Terrible terrible way to satisfy a customer since thats their Claim to fame as far as Customer Satisfaction I would never go back ever to their dealership!!!! Buyers beware...

Wi
Review №93

Helpful and supportive staff

Tr
Review №94

I bought a car from Lester Glenn a few years back, and Lou was my salesman, he was so accommodating and made my experience so amazing. I would definitely buy a car from him again.

Ro
Review №95

Sal Sr.was excellent made buying my new car a pleasurable experience.

To
Review №96

Went there for a scheduled and free oil change for my new Impreza. It was fast and painless with a friendly staff ready to help with anything.

Ba
Review №97

Yesterday my husband and I finally found a car to purchase, we were paying cash for it and needed to transfer funds from accounts and the funds would have been available Monday. The salesman Ryan stated no worries take the car home today and come back Monday when funds are available, i said we will come back Monday and leave car here, he said we do not hold cars just take it home and bring the money on Monday. The contract we were signing was to protect them in case we did not come back with the money. As we are filling out papers I come across some financial forms and asked why do you need this info if we are not financing, he said its just to protect themselves in case we dont show up with $$$...I asked several times, you are not running our credit correct??????? and his reply several times is NO, its for the contract!! After sitting for about an hour the Manager came over to sign papers, he stated that the credit was ran, my husband and I both said to RYAN and the manager why was our credit run??????? Ryan buried his head down in a chair and would not give any eye contact, and the manager (being a cocky bastard) answer was well its TOO late its been run already!! AT NO TIME DID WE AUTHORIZE LESTER GLENN TO RUN OUR CREDIT!!!!!!!! I stated several times again we asked not to have our credit run to avoid hard inquiries on our credit report. We walked out and will take our$ 21,000.00 somewhere else.

jo
Review №98

Heather McCrum was fabulous. She worked diligently with my son and me to get us a great deal at the price we wanted

Vi
Review №99

I think you’re buying a new car we’re going in for service Lester Glenn Chevy is one of the best you’ll ever deal with. Service manager Joseph Monica will take care of all your needs. For your sales needs Joe hornsfelt the general manager

La
Review №100

Every employee I met was extremely friendly, helpful and patient. Buying or leasing a car is a very stressful event for me, but not here. I was never pressured to do anything and they let me take my time making whatever decision I needed to make. Even though it took me almost 3 months to decide on the car, I was never treated anyway but great.

Information
100 Photos
100 Comments
4.3 Rating
  • Address:386 NJ-37 suite a, Toms River, NJ 08753, United States
  • Site:http://lesterglenn.com/
  • Phone:+1 888-237-0518
Categories
  • Car dealer
  • Used car dealer
Working hours
  • Monday:7AM–6PM
  • Tuesday:Closed
  • Wednesday:7AM–9PM
  • Thursday:7AM–9PM
  • Friday:7AM–9PM
  • Saturday:7AM–9PM
  • Sunday:7AM–9PM
Offerings
  • Car rental:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
Similar organizations