If your not a big name repair facility then you tend to get ignored as a cash customer walking in. But the guys at the counter seem nice enough but from what I understand its the ownerships lack of trust in employees and a big push to constantly sell that has every employee worried they might be the next to get axed. Although thats completely hearsay, I heard it from somebody. For these reasons I drive to Kansas city to the pick n pull and do it myself. Then its my fault for not getting the part in a timely manner.
Great prices on car parts . Not so much on the used cars for sell. Proces are almost double bluebook pricing.
Awesome customer service. Got one tailgate rod clip or I couldve went to the dealership & pay $$ for a bunch ofm. They won buisness & the best thing is, I can open my tailgate
Good customer service, and fast. Was in and out. Just the way I like to shop. Yam bam thank you mam.
Prices always seem high no matter where you go for used parts. But Ive found that A&A gives me a square deal on my purchase and when I have a vehicle to sell.
It was great nice people easy to work with me
The people who own or run the place are crooks they bought up the other wrecking yards and now have a monopoly try calling them and be prepared to wait in the twilight zone too cheap to hire more help
Their ability to get a part in that I needed
Cant get anything right. Took over a wk and 3 diff mess ups.
One of the best Auto parts places in Topeka and the service is extremely exceptional. Ive dealt with them for years and I appreciate their commitment. I highly recommend them.
Worth my trip from 1 hour away - they have most anything here and will provide descriptions and photos of parts before purchase. Been around since the 30s for good reason.
Asked Were There A Warranty And Told Me It Was A 90 Day Warranty But Did Not Imform There Was A Fee.
Nick answered the phone. I live in Manhattan, he took time to make sure that he had the exact model # for my part before letting me drive all that way. Great customer service. Thanks
Nice place used parts
Purchased a BMW 318 engine. Tom was very courteous and great to work with. The engine arrived clean and not hacked up (hoses were removed and harness was nicely removed as well). All in all a great experience!
Ive had bad service multiple times rude over phone and in person prompt on phone says if they dont have they will help u find guy didnt even look my part up 2 seconds after I said Larry was like no we dont have it and hung up didnt offer to help find one or wait for me to respond and when I called back was rude again and again refused to help me find part like I said b4 this was not the first time
What can I say..they delivered..
Great staff, Thank you for your hard work.
Great deals, friendly service, and I always find what Im looking for 🙂
The customer sevice was the best that I have experienced in a long time. They do what they say they can and will help you find what you need.
I cant even begin to tell you how awesome these guys are, especially Gregg. They made getting a rack and pinion for my husbands truck so easy, and didnt treat me like an idiot because Im a girl. They will always have my business and recommendations. Thank you!
They took 2 days to get a wheel barring I might as well go over and do it myself and still haven’t gotten it and I think I need a 50% discount
Always got what I need make sure you bring tools faster if you go pull it yourself
Very helpful in finding what you need
Its an ok place for used parts
They had what I needed one of the clerks made my son pay for the part and then wait 5 hours to come back to get it when the part was sitting right there saying he didnt see it. When I went back to pick up the part I showed them they hard over charged me ten dollars and within a couple mins they had ran a refund to my card
Good service & support.
They had the part I needed and the service is nice
Was given a price, when we got there they changed their mind and jacked the price up and said nothing more than Do You Want It Or Not?!
They had the parts waiting for us and they were the only ones that had the parts we needed we drove all the way from Bartlesville Okla to get them just wish that they would ship parts
Nothing is good at all !!! Will never ever come here again!!
Only junkyard within 100 miles of my town with suzuki verona!
Walked out in the mud only to find the car was not there for the part I was going to pull
Uhhh, bekfast?
They have almost every thing u need for your Automotive if they dont they will find it.
Not do what they said ( committed to.). Not go deal with ever again.!
Didnt have what I needed not there falt Im sure
Excellent service, very knowledgeable, & helpful!
Got my parts
Nice staff and quality parts
Do not like them to high price parts.
Got what I needed dirt cheap
Helpful and friendly
Had what we needed.
Great service
This guy is cheap on parts.
Thank you
They suck! Bought a 4 speed trans with only 3 gears they suck!!!!!!!!!!!!!!!!!!!!!!!!
It has good cars, the only thing that the prices are a little high