Very nice & knowledgeable staff. Ive been going to Carquest for over 20 years.If you know the year & model of your vehicle, front and or rear wheel Drive, as well as all-wheel drive & the size of the engine, They will pull up your vehicle information on their computer and tell you exactly what size and type of parts and fluids you need to keep your vehicle running smoothly. Theyll even install new wiper blades, and help you install new headlights at no additional cost. Most of the time they dont need to get on the computer.
So far always have what I need.Compared to the other places!The guy behind the counter really helpful and friendly!
Pretty knowledgeable on what you need and able to get it, in a reasonable time. But a bit annoying about calling for parts and constantly being put on hold. Then go to pick up parts and see that the store is never busy.
Customer service in this store has gone straight down the toilet. This used to be my go-to place for incidental car stuff, e.g., air filters, wiper blades, etc. No more. After today, theyve lost a customer. Went in today to get wiper blades. Not even allowed to look on my own... told to wait in line, and the guy at the counter would help me. Another customer comes in right after me. The guy who told me to get in line then helped this next guy, taking him to exactly where he needed to be, and rung him up immediately. I walked out. The guy who came in after me was already out the door, receipt in hand, before I even had my car started. This is customer service??? Selective customer service. The in-crowd gets waited on immediately, but someone like me gets shoved into a line and made to wait... same as at the Walmart Neighborhood Market. Not impressed. Store NOT recommended. One star is one too many.
Called on a Saturday at 4:45 about getting a part. I said I will be over shortly. I asked them to set the part aside and I was told sure thing. I get there at 5:04 and the doors are locked and nobody in sight.I get the fact that the hours haven’t changed, but you would think I would have been told they close in 15 minutes. Needless to say I won’t be going there for a while.
Needed an odd size belt and the gentleman behind the counter did a great job finding exactly what I needed
Knowledgeable staff got me in and out quickly with affordable parts.
Always have what i need great service
Used to be a 5 star spot, now its fallen off a bit.
Great parts great price 😀