Still follows social distancing and masks protocols. Check out lanes are well organized.
Veronica Perez of store #475 went (beyond) and above to help us shop! She looked in your warehouse, climbed up a stair ladder three times & went online looking for our ideam. We finally decided to order it online and did not know we could do it in store!!!! She informed us and helped us order and used our coupons! She is one of the many reasons to shop at this Awesome location. Thank you Veronica Perez. (also Thank you for having a Veterans savings day) Im a Vet.
Very clean efficient. Wonderful staff. Ms. Jennifer at exchange and refund section was very helpful and nice. The staff are so friendly and helpful.
Small store but nice & organized with nice & fast cashiers thats great on Sunday and busy day.
Bed Bath & Beyond is one of my favorites. Too bad there isnt one at every corner, like some of the other places. Kidding 😂What I dont like is they always ask if I were a member, if not, do I want to join. For a discount? Not enough incentive for my extra work in applying. My thinking is...if they want to offer discounts, they should do it w/out me begging for it. For me, no coupons either. Just give me the discount automatically @checkout . 😂
Dont know if this was due to covid or not but, they had few people on the floor. Asked for help, and someone told me she would get someone... guess what... no one came... waited 10 min... saw someone and they couldnt help as it wasnt their department. All employees should be trained on all floors.
Hey its BB&B... what can I say. Well, this is a big one, two stories of all that you expect to be there. My latest bargain finds were in the food prep section... look for the RED price lable below the product hangers. I got great deals on wooden spatulas, stainless spatulas, pepper grinder, etc. I also picked up a Norelco mens cordless shaver for $10 less than the Amazon price and Pyrex is a good value too.
Great deal on a new dish rack. Pleasant staff.
Nice place. Clean, and easy to find what you need.
We found everything we needed and people in the store were helpful
Very bad customer service. They made me wait for curbside pick up 15 minutes and the associate Shelly was really rude.
The curbside pickup here is superb. Indoor line is a bit crazy depending on when you go.
Awesome after Christmas sales. Not you crowded, had plenty of cashiers do the line went quickly. Items were well organized, easy to find what you were looking for.
I came here shopping on a early rainy Monday morning for a Squatty Potty because Ive been wanting one for years ever since I first saw it on Shark Tank also, because I had a 20% off one single item coupon that expired today. I looked all over the store for the product and found it on the 2nd floor all by myself without asking anyone for help which I was really proud of. I brought my item to the register showed the woman my coupon and she scanned them both. She asked if the card I was paying with had a chip in it I said no it doesnt and eagerly swiped my card me not paying attention I didnt know how much my item cost before the discount was applied. I happily paid for it though and left the store then when I was walking back home I noticed this store overcharged me for the same exact item that was listed a tiny bit cheaper on their website. I walked all the way back to the store and told the other girl who was working the same shift as her on register because the woman who rang me up with my previous transaction was busy assisting another customer. She looked it up online price matched it with the coupon and put the difference on my card that I paid with. My shopping experience was great nevertheless could have gone much smoother and a little better. I would return to this store and do business again.
Loved this place! Wish I lived closer.
Found what we needed quickly with store help. Easy check out.
Great stuff! Employees need customer care training
Nice store! Probably the most well-stocked store of this chain in Southern California.
Everyone here is always very helpful and so nice. It’s also one of the few places that still welcomes dogs.They honor all coupons even the expired ones.Lots of fun to shop here
Terrible, lazy staff, no sense of urgency
Great got my deal a free pan n a 50 $ gift card
Great nice n clean in the store
Shelves a little empty
A negative experience and the store is not appropriately practicing social distancing guidelines. They have a snake line for checkout and customers are locked in with merchandise sloppily stacked all over the place in this crowded store. I went in and stood in the customer service line. Kristin told me to stand in the snake line. I took one look at that Covid catching line, took the item I was returning and hobbled back to my car. I called and the Manager Tim ‘s whose solution was for me to take time off work and go back on Tues or Wed from 9 to 10 AM which are for handicap people. He then hung up on me.Since one can easily catch Covid in this type of an environment, will figure out a way to return this item and never return. Seriously, 2 inconvenient times a week for the handicap. And, a complete lack of customer service.
The prices are wrong
I really liked this store.. Their stores have really changed they have alot more items to choose from. I havent been to any of their stores in years just simply couldnt afford to shop there or any of their location. In the past I tried to get on their mailing list to receive coupons but couldnt. Can someone please let me know how to start receiving ads & coupons?
Love this place
Great place to explore and buy anything you like for bed, bath and beyond
Maybe because of the pandemic but it is lackluster in comparison to how it used to be.
My favorite store as always. Good customer service.
Very safe..luv this store☆☆☆☆☆
So much good stuff but not enough money in my wallet for it all
Great experience. In the middle of the Christmas rush the staff was polite and patient with customers. Had all of the registers open so not a long wait to check out. And always love their coupons!
I love this place. It has all the nick nacks i need for my home. Also some of my fav travel size items
Bed bath and beyond is a cool store with all sorts of wares for the house... Cool two-level store with sections that specialize in the various rooms in the house. You can find pretty much anything you could think of for your house and several options of each. Great store!
Always a great place to find something you want or need. Even joined their 20%off club.Got 2 body pillows for $16/ea after discount. Great value.
Wide variety of household items at reasonable prices. Long wait to check out.
I love Bed Bath & Beyond, but they never seem to have enough customer service reps. That isnt a lower level problem. That means the captain of the ship (upper management) isnt doing their job to make customers their primary focus. You need to fully staff a store so that customers are always held first, and accommodated as such. Do better Bed Bath & Beyond!
One of the best locations abs biggest, best choices and values!Please, don’t shutdown this location!!!
Staff very helpful
An ok department store. Staff were limited in their knowledge of store inventory and their enthusiasm for serving the consumer.
Great staff quality products
Came in recently on a Sunday afternoon and this place was pretty busy. There was a Nespresso representative that was handing out coffee samples and great deals on their products. Place was clean and staff was helpful.
Nice store friendly workers
Excellent customer service and store pickup
I asked the Bed, Bath and Beyond customer service representative in Torrance if there was someone who could assist me with the selection of a carpet shampoo machine and related products. Jessica Lane came to my rescue. Im lost when I go to these stores without my wife LOL. Jessica was knowledgeable, personable and available to answer all my questions. Believe me, I had a lot of questions but she was not annoyed. I had done a lot research on-line, consumer report, etc. I talked through what I was trying to do with Jessica. She helped me decide without pushing any specific product. I checked Amazon and I checked with Best Buy and they could not beat the price with Bed Bath and Beyonds 20% off coupon. I bought the shampoo machine and the plant base carpet cleaner. Excellent customer service and price.
A full range of products for the home. Generally good quality and at reasonable prices, especially if you use their coupons commonly sent in the mail. The store is neatly and conveniently arranged, with an adequate selection for most products. A pleasant shopping experience.
This store never disappoints me. They always have the latest trends and so much more. I always find what Im looking for. Love it.
Very clean and neat
Excellent shopping at B B & B
It has so much here to look atStore is clean and customer service is okI always like coming here
2 floors, everything you need!
If had to be stuck inside a store during a zombie apocalypse, it would be Bed Bath & Beyond. I just love all their gadgets and gizmos. I like their coupon policy and returns policy.
What has happened to this store, down stairs I needed assistance and finally found someone to ask then a while later I again needed help and she was actually making it very difficult to get her attention rushing from one isle to another. Then I need to buy a throw rug and their supply of rugs without the rubber backing was slim and sizing limited, I neededa 2ft wide by 5/7 ft long could not find also help upstairs was slim. I was considering paying for the yearly 20% off entire purchase for 26.00 however did not because it feels like something is going on with the company?
Everything you need for a neat and clean home... plus super cool gadgets
The sales staff was great in every department i bought thing in .They were very helpful especially since i had surgery on my back .great staff in torrance ca.Even the cashier saved me money by signing me up to there acct. Plus she help me load my card .Thank you againStaff well done
Good customer service. Very competitive pricing. The coupons are of great value. Always keep a couple in your car. You never know when you will stop by.
While customer service is not the best, I still love this store. Its little cramped but so many great things. Some can be pricy, but they have pretty large clearance section where I found opened box $300 De Longi coffee machine for $69. Lots of sale too.
Good place for shopping
Staff very friendly
Excellent shopping experience for things I need
This Bed Bath & Beyond chain store is the closest to Rolling Hills. The place is not the biggest you can get and doesnt have everything you need for your home, also assistance very difficult to find but you can try online, maybe you will be luckier with shopping them online. Only the good thing about that Bed Bath & Beyond is their coupons, up to 20%off, you can always bring them later and get your discount after a purchase was made, of course, if you willing to find anything at their store that you need.
Customer service is great! Ive probably have had 6 people asked if I was doing okay if I needed help. The girl at the check out line was very sweet asked if I found everything okay as well! Love it :) definitely coming back to this one
Nice
Love this store. Customer service is always great here. If what you want to buy isnt on sale, you can always sign up to get their coupons. And if they dont have what you need, its likely theyll be able to order it for you.
They have soooo much stuff! Its a bit addicting. All this stuff you know u dont need but want it anyway. Not good. But I controlled myself and got my 2 items and left fast so I wouldnt buy mote!
Great experience with Aide. She was awesome. Helped me solve a problem quickly. She was friendly even during my agitated state from prior server encounterMore customer service retailers like Aide.
Found the Co2 replacement canisters easily and lady at the register applied a holiday coupon to my purchase and saved me some money on my purchase. Check out was quick considering the holiday crowds
I went into this location to get new sheets for my bed. It took me 15 min just to find an employee to help me with questions. It was pretty empty. I had to go to the front to the registers to get them to call someone to that department to help me. Took forever. Then when finally someone came to help. He kept helping other people that asked questions around when I was asking him questions. Very unprofessional and rude. Not coming back here again
Aight they got a key maker
OMG I love bed bath... beyond!
They have a large variety of things to choose from very nice stuff but every time I see something on the Internet and I go there to get it they tell me I have to buy it online very disappointed in that sense
I have a membership. All item is 20% D/C. Small money input big money output, so good.
Very good customer service. Lots of choices and lots of coupons to lower your total costs. Park in the back of the store, it is less crowded.
Clean store. Went for curbside pickup and had to go inside and find my stuff myself. 3 employees standing around talking.. Poor management
Real good prices and it would be even better if they had more male products
Its always nice to go to an actual store... there is tons of stuff for decorating the house
I came home and opened my bags and discovered two items I purchased never made it into my bad. 3 out of 5 items is not what I expected to find. Not shopping there again, and I cannot recommend them.
Well the place is nice and all but the staff rocks. All the staff is sweet and curtious, especially the cashier I had today, Sharon..what a lovely woman.
I love this place, i can spend all tge time there just watching and shoping!
Nice staff. Helpful to me when looking for what I needed
Great glad to have them back open
I like coming to Bed Bath, its always organized, great selection and customer service its always amazing.
This place has almost everything you need from bedroom sets to a whole entire kitchen remodel.I just cant believe this place is open on Labor Day. Awesome deals here, make sure you have your coupon.HarryIrvineCalifornia Air Conditioning Systems
Save your coupons....good products reasonable prices with coupons
EXCELLENT..THEY HAVE TYPE OF GOODIES.
Fun shopping spot lets a little goodies here and there
Oh my God, this place is huge! Lots of things to look at and buy. Love it. Friendly staff and very clean.
Staff was very friendly and helpful. The store is massive, with tons of inventory. They could use a little more variety when it comes to the bathroom sets, but other than that theyre great.
I like the store, they kind of pack everything in though so its a little hard getting around and the pillows are on the second floor. But I love bed bath & beyond!
Overpriced and smells like Hagathas basement. Im sure theres the market niche for this sorta thing and it is a one stop shop for lots of household needs. But if your migraines have an olfactory trigger dont darken the threshold.
Love this place they have everything..... be careful you may spend your whole paycheck. Lol
Needed curtain rods and drapes for our whole house. Eddie was super helpful and knew alot about drapes. there were quite a few selections, and well be sure to come back
Love this store where you can find most everything for the house, for yourself, etc. You can also use coupons which makes it a better deal.
Great customer service experience the service was wonderful great buys
Always great service
We have program for an annual fee that gives you 20% off your whole order everytime. It s good program for a small annual fee. There are a few brands excluded from the discount.