Linwood is the best! He went above and beyond to sell us the best product for our kitchen.

I have stopped here for about 40 years! I could not be happier. Happy, friendly sales staff who do not work on commission so you always get great, unbiased advice!! Great selection too!!

My first experience shopping at Pacific Sales was a great experience! Thanks to Linwood Foy for his professionalism and great customer service. Once I explained the appliances I was looking for and measurements, he diligently searched for the best selection. I am very pleased and thrilled we found the items in stock!

This rating might increase, I suppose, if I ever get the fridge! Delivery guys arrived yesterday and refused to take away the old fridge. The Pacific Sales rep had failed to input that part into the order. Delivery guys just drove away while I was trying to sort it out by phone. Rep apologized but now they are saying another week to deliver what they should have done yesterday. Customer service? They just don’t pick up the phone, and let the call drop after about 3 minutes. Meanwhile our food is rotting away. Calling Home Depot now to see if they can do any better.

Great service if you are in the store, but to call for any scheduling or questions? Awful.

I have had an ongoing issue with Pacific Sales which is rather unfortunate, I had to go make a special trip to the store because I had been waiting for a call back on Wednesday by Saturday when I did not receive any communication I went in to speak to the manager in regards to my stove. When I got to the store I asked for the manager (I’m not going to say his name) at that time an employee told me the manager wasn’t available and he could not be called because his phone was at the front desk and the assistant manager was unavailable as well. Only to see the manager to appear 5 minutes later on the phone so all of this is fairly odd I am not satisfied with this level of customer service it is very unprofessional.

Linwood Foy was very professional and knowledgeable. He explained to me and my husband the difference in various products. When he wasn’t there he made sure we were taken care of.

I am renovating and needed appliances. Headed to Pacific Sales to search and I got the best salesperson ever. Linwood he was very knowledgeable on the appliances I wanted. He diligently worked with me during my purchase from beginning to end. Thank you.

My wife and I just purchased our first sub-zero and we were very satisfied with Pacific Sales and our salesperson, Linwood Foy. He gave us a great overview of all our product inquiries which made our selection process much easier. I also appreciated his follow up after purchase from delivery through installation. We recommend Pacific Sales when shopping for appliances.

After 30+ years of being a devoted, satisfied Pacific Sales customer, I was appalled by my recent experience. This was my first purchase after Pacific Sales teamed up with Best Buy. Seems that maybe Pacific Sales no longer cares for it’s customers since Best Buy took over. A total lack of integrity.First, My salesperson, Ali, had acknowledged that our range qualified for a rebate. After purchasing, and going to SoCal Gas website to apply for rebate, our unit was not on the list of products qualified for rebate.Second, salesperson, Ali, did not follow-up when I experienced problems with installation. Did not answer phone calls, No returned calls after I left phone and e-mail messages.Third, Customer Service was no help either. My calls were transferred to Sales, no answer, and then put on hold and finally cut off. Total lack of concern.Fourth, Beware of unprofessional, unqualified 3rd party installers. Initial installers left installation unsafe, and incomplete. It took three visits by 3rd party installers, and 29 days before we finally got an installer who knew what he was doing, and completed the installation. Best Buy Geek Squad was non-existent. All the while, Salesperson, Ali, did not follow up, to make sure my range was installed correctly and safely. I filed a formal complaint with Best Buy and Pacific Sales. At least I received the typical cookie cutter apology from Best Buy, but absolutely not even a token sincere apology from Pacific Sales.

We just bought a new home and wanted to upgrade all our appliances. We were refer to this amazing guy, Lynwood who took care of us. Due to the pandemic the appliance arrive late but Lynwood never sleep. He was on his toe everytime checking up on our products. The most amazing thing was Lynwood took care of all the installation on our refrigerator, Range and Hood. Ill highly recommend Lynwood to Pacific Sales in Torrance ca. Great customer service 👏

Really appreciate the professionalism of Linwood Foy!! He explained every detail of the types of Refrigerators we were considering. It was very helpful in making the right choice! Our insurance company has been overwhelmed with claims and slow to respond. Mr. Foy was understanding with taking our order and assisting with an Expedia delivery! Thanks Pacific Sales of Torrance

Lynwood at Pacific Sales has outstanding customer service. He’s very knowledgeable on the products available and will steer you in the direction that’s best for your situation, not to just make a quick sale or get you to buy the most expensive product. His energy is contagious and he really makes the store. I appreciate all the help he’s provided and anytime I want to upgrade an appliance or get products for a renovation, Lynwood will be my first stop.

Five stars to Lori, the person that helped me. She took time and care, especially since I knew what I wanted. She stepped up when I told the front desk I needed assistance, instead of waiting for someone else to come in from the floor. I was glad the store had items on sale for the holiday.

We truly would like to thank Mr Linwood Foy for his patience and kindness and helpfulness in helping us select the items we purchased,also, answering our questions. Truly was appreciated thank you Mr. Lynwood at Pacific Sales, Torrance

We have a great experience with Lynwood. He was friendly, attentive, and followed up several times to make sure our installation (which was difficult) went well. I would highly recommend Lynwood and Pacific Sales.

I want to acknowledge Ally at the Torrance location, she has been amazing at helping us solve issues. Ally has been responsive, understanding, and dedicated to helping schedule deliveries, find missing parts, and organizing installation. Thanks for all you support Ally!

Best service I’ve ever had. Service representative Linwood was absolutely amazing helped me find the perfect refrigerator for me and my family for a great price. When there were issues with my delivery he answered my call on his off day and on a holiday!! he had my fridge delivered the next day no problem. Highly recommend his service of going to pacific sales kitchen & home.

As we embarked on renovation of our new home, we knew one thing that would be important in bringing the kitchen/great room together was going to be our appliances. As expected, my wife had some specific opinions about the aesthetic, but for the most part the kitchen is my domain for cooking and cleaning. Balancing quality with cost effective was going to be the challenge, and for me it started with whether after years of working on a Wolf range I could find something less expensive. The answer ended up being no. Linwood was our sales rep at Pacific Sales in Torrance, and his calm, confident, nurturing and honest nature made us feel we were in great hands. He steered us in all the right directions, and weve loved every appliance weve purchased. The range, to start, he shared knowledgable insight into everything from cooking quality to ease of clean-up. At the end of the day, the comparable cost of the Wolf to other options, when youre getting so many other simple benefits, it was a no-brainer. The big challenge was on things such as the vented range hood, which I know nothing about. But after sharing how our last hood had melted components, he steered us to the Zephyr with the BTU requirements we needed. From there, all the other appliances fell in line, with a Zephyr wine fridge that doesnt make a sound, to the under counter microwave drawer from sharp, which makes life easier and saves my back from leaning over constantly. A BIG THANK YOU again to Linwood for his insightful guidance, friendly nature, and constant follow-up and customer service even after things were ordered, in anticipation of installation, and a challenging juggling of installation dates. We appreciated this and its why we will continue to be customers of Pacific Sales going forward.

Skip it! We wnt there looking for a 36 inch duel fuel range and lets be honest these are not cheap so I was looking for someone to show us the difference between the manufacturers which would serve our purpose. The sales person was.so put off that I was asking questions. The customer service was horrible. They handed me the specs sheet and told me the information was on there. Then I was also informed they had been there 15 years. We went somewhere else and bought a beautiful range from someone who knew about the products they were selling.

My husband and I went into Pacific Sales to purchase a washer after the motor went out. Lynwood assisted us and he was such a great help. He was about to leave for the day but saw that we had been waiting and stayed to assist us to find the right size washer for our limited space. The washer we chose had a 2 month waiting time for delivery but Lynwood kept in touch with me to ensure that we did not have to wait the 2 months. His follow up & customer service skills were excellent. Thank you Lynwood. We appreciate everything you did for us.

Purchased a $4000 fulgor milano 36 gas range / oven.Range works good, oven does not work. Its a nightmare to get a response from Pacific Sales Manager Juan.Juan - Store Manager recommended the Range Himself & made the sales himself.If you check reviews for this range, you will see everyone has the same issue.I think what pacific sales & Juan are doing is a FRAUD. Knowingly Selling defective appliances.I believe a class action law suite is a MUST for Pacific Sales.I have emailed & called Juan more than a dozen times in last few weeks with no positive outcome.7/22/21 - Finally techs were sent to the House to Fix a Brand New $4000 Fulgar Milano Oven. Just like other Online Reviews. They were unable to Fix the Issue.I have emailed Juan & Sonya & advised them to STOP the SALES OF THIS DEFECTIVE 36” GAS RANGE.

Linwood was the best very helpful and patient with me thanks for everything

Linwood Foy sold us a fabulous Thermador refrigerator and a beautiful Wolf range. We couldnt be more pleased we the service and delivery. We would gladly recommend this store. Ed & Joan Holmgreen

Linwood Foy was extremely helpful with our appliance purchases and gave us honest feedback that made our decision-making process easier.

Lynwood of the Pacific Sales in Torrance is the best salesman ever. Every-time i go there to purchase an item he always greats me and is very professional and makes sure my items are delivered on time with no issues as a contractor that is gold for me.Thank you Lynwood

Pacific Sales in Torrance is has been my favorite place to buy appliances for years. Good selection. Good Prices. Good service. But my recent visit was extra special because Linwood, a sales person at the store, went out of his way to make sure I was taken care of. He efficiently helped me select the right fridge and then helped me resolve a delivery issue. Linwood provides the type of good service that has been lost from all the other retail shops. He listens to and takes care of his customers.

STAY AWAY!!!!The sales person sells you something on the floor, charges you in full and then ghosts youThe customer service never answers the phoneWhen you go there, you feel you owe them somethingErica S. Is the worst sales person and their manager Verzine is the most horrible manager I’ve ever seenThey ordered wrong accessories for fridge and wine cooler first time and then they charged me again twice more to order the “ right” parts abs here we are on 5th trial after fridge and wine cooler are installed and we still do not have right accessoriesThey need to close their doors snd join farmers market

Great selection of appliances. Lori is a great help there

Linwood Foy is the Best !!! Awesome Customer Service!!We purchased a LG Washing Machine and dryer model 4200. We were told by our contractors that the set was too large for the area I came back into the store spoke to Linwood he took the time and the patients to show me all my options including having someone to come out and measure the area let me know if what I had already purchased would work. Turns out the set just needed to be stacked and fit perfectly in that area. After the set was hooked up had additional issues with the wash machine shaking and making too much noise I called Linwood he was available immediately and walk me through removing shipping screw which now I am so happy with my LG purchase. I would definitely recommend everyone to come see Linwood to purchase appliances at Pacific sales. Again Linwood knows his stuff great sales person great personality and very patient.Thank You Linwood !

Nothing too excited. Just another fine store.

In need of a new dishwasher, I decided to go to specialists instead of a big box store, and I am so glad I did. Milton took great care of me from the start, answering all of my questions and demonstrating all of the features that differentiated the Bosch. He talked me through washers & dryers, explaining why the LGs were in a league of their own, and how the steam clean would be key for someone who washes greasy rags. Luckily, I didn’t pay extra for this great service - in fact, I got a better deal than I would’ve at Costco! I know where I’ll be going anytime I need an appliance in the future.

Always a great selection of appliances. Very knowledgeable salespeople too.

Awesome deal on an open box Kitchenade Trash Compactor from their outlet!

Linwood at Pacific Sales went the extra mile for our family from the first minute we met him. He gave us great advice, and even assisted us through the installation of our appliances months later. Youre in good hands at Pacific Sales. Ask for Linwood!

As a long time Pacific Sales and Best Buy customer, we have always had the best experience with the customer service and product knowledge here. This time around we had Linwood helping us with our appliance shopping, and he went above and beyond. Linwood took the time to source difficult items to find because of low inventory, due to covid. He had the answer to every question we had, and his friendly attitude made it a fun experience throughout the store. Thank you Linwood, and the rest of the Torrance Pacific Sales staff.

I went to get a new refrigerator and the entire experience was very smooth and easy. Linwood was an excellent sales person who was extremely knowledgeable and friendly. He helped me choose the best option for me and never tried to up sell. I would highly recommend him for any of your appliance needs.

My husband and I were building a new home and worked with Linwood at Pacific Sales. He was phenomenal - I cant say enough good things about him. First, he is very knowledgeable on all of the manufacturers and helped us understand the different options. He wasnt pushy but instead made sure we had all the information we needed to make decision. Second, he was super patient with us and not at all pushy. We came back a couple of times before we made decisions and each time he was there to help. But, it didnt end there. Once we had made all of our purchases, he was available to help us arrange delivery and installation and made himself available to answer questions or just help with any issues that came up. He was incredibly responsive and responded to phone calls and emails very quickly.Great experience with Pacific Sales and in particular with Linwood. You dont meet sales/client service folks like that every day! Hes pretty terrific!

Sales person Ali Morin did an excellent job finding the best deal for us on a set of kitchen appliances, including stove, refrigerator, microwave and dishwasher. She also followed that with outstanding support to resolve delivery issues so that we ended up receiving them on the schedule we had agreed to in spite of multiple messages sent to us stating deliveries were being delayed by a week. This order was for a rental remodel where new tenants were dependent on on-schedule delivery. Hats off and many thanks to Ali.

I worked with Linwood in the appliances and Carlos in the plumbing department. My experience occurred in the midst of the pandemic and let me tell you, that did not affect their excellent service! These guys are the best out there and they will help you with all your needs. I am happy and grateful to have worked with them. Do yourself a favor and let these gentlemen take care of you!

Last month I purchased a Samsung stove from Pacific Sales in Torrance. I was fortunate enough to have appliance specialist Linwood Foy assist me in making the selection. He was quite knowledgable about the various options and helped me make the right decision for what I needed. I appreciated professionalism and friendly attitude. When I had some difficulty completing the purchase on line after I left the store, he was responsive and got the issued resolved quickly. When it is time to purchase a new refrigerator, I will be coming back to Pacific Sales and work with Mr. Foy!

My wife and I bought a Sub Zero refrigerator recently. Linwood Foy, the appliance specialist, was just terrific. Very knowledgeable and explained everything. Made my wife a very happy camper. Highly recommend him.

Took 20 mins of waiting for a sales person before I walked out. Either too slow to take my money, or I didnt look like I had any. Regardless to slow of service for me.

We ordered a sub-zero refrigerator, range hood, washer/dryer, microwave and trim kit, etc. for our new home from Pacific Sales. We worked with Linwood, who was fantastic in his knowledge about the products, follow up, as well as helping us to make the purchase and delivery easy for us. We had a very tricky delivery scenerio and he made it work. We have a few more things to purchase and we will definitely work with Linwood and Pacific Sales again.I’m adding to my review a year or so later because I continue to be impressed with my experiences at PS, particularly with Linwood. His knowledge, professionalism, and care is unmatched. He has since helped us find a new dishwasher at a significant discount, as it was in the back with the floor model sales. He checked it out and gave us the thumbs up to buy and we have been very happy. He made the delivery and install easy too. Whenever we have a question, Linwood is our trusted source. Again, very impressed with our latest experience.I am back for a third time (2021) after another stellar experience with Linwood at Pacific Sales. We needed a new stove so we visited the Torrance store and Linwood helped us to understand all of the options available. He didn’t steer us to the most expensive option but rather listened to what we wanted and showed us the pros and cons of each manufacturer. He was honest about the delay due to the pandemic so there were no surprises, and when I got the delivery notice from Pacific Sales, I called Linwood and he helped to set up a quick delivery and install. We love our new stove. Thanks again for another pleasant experience.

I have brought from them os several occasions good quality of products

Hi. My experience at Pacific Sales was wonderful. Linwood Foy is very knowledgeable in all the appliances that we inquired about and he was very helpful in trying to help us save money too. And a great personality with the customers.😊😀...

Thank you to Mr. Linwood Foy for his wonderful customer service and making sure that we were satisfied customer!! We walked out with smiles on our face!! Pacific Sales associates ROCK!! 😉😊

Linwood is the consummate professional. We needed a 48 inch range for our new remodel. He cared about us as people always looking to ensure that the range he recommended met our needs for years to come. We got exactly what we wanted and my family is very happy with the purchase. Thank you Linwood!!

Don’t go to Best Buy definitely shop at Pacific Sales. Although, Best Buy owns Pacific sales, the experience and customer service is light years in difference. Lynwood and store manager Juan provided excellent service and sales attention. Was on the phone for more than two hours and transferred to no less than six reps with geek squad. Juan took can of the problem appreciating the value of his customers especially long term customers. Do yourself a favor and treat yourself to knowledgeable, polite and efficient service.-Robbie

Superb service! A little backstory: I ordered a refrigerator from Whirlpool at the start of April and the delivery got delayed twice leading to some highly questionable customer service from them (put off Whirlpool for life). I came to Pacific Sales and explained my situation and was first shown around the showroom by Milton and later (after doing some more shopping around) by Ali. Both Milton and Ali were exceptional in helping me find the unit I wanted and within my budget. I ended up purchasing a nicer, bigger refrigerator for $100 less than I wouldve spent on the original Whirlpool. Thank you!

Thank you, Mr. Lynwood Foy! He is super helpful when I went to Pacific Sales to choose my appliances. Then, after my purchase, he gave me his cell phone number so I can call him if I had any questions about any of the appliances I bought. When it was time for my delivery, we were working on my changing dates because of my construction on top of COVID! Mr. Foy was very responsive, patient and very helpful! Plus, he contacted 3rd party installers to ensure I was taken care of... even during the time he was quarantined. He followed up with me to make sure I was properly informed. I’m extremely grateful for meeting Mr. Foy and having him as my sales associate.

In the course of the past several months, my friend and I have been doing business with Pacific Sales in Torrance, CA for the renovation of our apartment in NYC. Overall, the entire staff have been amazingly helpful, knowledgeable, friendly, and courteous. Without question, it is the best appliance store on the West Coast. We certainly wish they would consider opening stores on the East Coast, as well.More specifically, we want to acknowledge and commend one of the Appliance Specialists, Linwood Foy! He was exceptionally patient and informative. His professionalism and expert guidance was most helpful in our decisions regarding our kitchen renovation. We highly recommend him and thank him for his outstanding customer service!

Super friendly and helpful staff. They have a really good selection and displays.

Had another great experience at Pacific Sales last month. They never disappoint and Linwood took extra special care of us AGAIN! We didnt like our kitchen sink faucet (not purchased at Pacific Sales), so we went to Pacific Sales to find something we liked. Linwood took us immediately to the right section of the store, put us in touch with the right person to help us find what we were looking for, who then connected us to our new favorite toy in our kitchen! We love our new touch sensor kitchen faucet so much and LOVE LOVE LOVE this place and their customer service reps!!!Just had the best appliance shopping experience at Pacific Sales. I received EXCELLENT customer service from all the sales reps on the floor and behind the counter, but in particular from our sales rep, Linwood. Linwood took care of us like we were his own family. His knowledge of every appliance coupled with his expert advice that was tailored to our lifestyle was beyond incredible. He’s so savvy and comforting it makes a seemingly overwhelming purchase feel like you’ve hired a personal concierge to assist you and all you have to do is point and nod and the rest of the hassle is magically taken care of. He takes the stress of thinking about making the right decision away and allows you to nestle into the fun of a purely emotional, kid in a candy store buying experience. I wanted to buy the whole store, but instead walked away with my savings account intact AND all of my kitchen appliances. Leaving a store feeling good about spending money with an establishment starts and finishes with GREAT customer service. It’s hard to come by these days, but you can definitely find it at Pacific Sales in Torrance - ask for Linwood!

Great prices, service, etc.. love our salesman Lynwood too.

Lynwood gave me a excellent customer service and very knowledgeable and gracious! Also followed through and made sure everything was delivered and installed right

My first visit to Pacific Sales in Torrance to purchase a new stove and oven. The customer service representative Linwood was very helpful and knowledgeable in helping me pick the best products for my new kitchen.I was very pleased with his customer service as he went above and beyond to answer each and every question that I had with no rush and no pressure in buying their products.Dora was also especially helpful in the process to arrange my delivery and confirm my purchase.Dora made me feel right at home and made sure that I was aware of their 18 month financing credit card as well as Rewards & free delivery.Linwood and Dora thank you so much for everything!

Lynwood has assisted me and my husband before with appliances. He has provided excellent service, he make sure we are satisfied with the purchase. He is a excellent salesman. We will recommend him to family and friends.

Best prices and selections. Thebstaff knows their products and can really help to choose the best alternatives

Very impressed with with the customer service at the Pacific Sales in Torrance. Go see Linwood Foy. This guy knows his stuff and will work very hard to make sure you are happy. His support during and after installation is also top notch. Highly recommend.

Linwoods customers service rocked! He helped me find a stove, microwave, dishwasher, and refrigerator....it was an overall great experience. Theres no one that I would have preferred to work with and if I need anything else, Ill be looking him up. Super knowledgeable. Provided specifications. Was available when I called and needed follow up questions answered. And he was fun!!!The store looks amazing. I hadnt been in in years and was pleasantly surprised with the remodel.And the customer service team took great care of me as well.Its a way better experience than other places.... andIll be back!

The guy was very nice Milton ask for him:)

Had a great experience at Pacific Sales Torrance. Linwood looked after us from start to finish and was even able to keep my 4yr old daughter entertained with his cartoon sketching skills as we processed our order for a full house remodel.His product knowledge was excellent

Thank you Ms. Ali! I visited Pacific Sales in Torrance initially by appointment. I entered the store and was greeted by a person at the door and was told the salesperson I was scheduled to meet with was finishing up with another customer and would be with me shortly. No problem.. however I soon was made to feel like this person was clearly not interested in meeting with me or helping me.... I roamed the store looking at all the products and after about 30 mins, I was finally approached. During this whole time I was roaming the store, this salesperson was just sitting at their computer. I even approached him and he brushed me aside, stating he would be with me when he finished what he was doing(mind you, I wasnt a walk-in - I had an appointment!!).. I allowed this situation to continue just to see where I would land with this person, and also did not want to leave without a quote for my anticipated purchases. So, at this end of this, I got my quote and I was out of this place to get another quote, a price match, or something, anything from another store far far away .. somebody, anybody but Pacific Sales in Torrance.As I was walking out, I turned around and saw another salesperson that appeared busy, but for a quick question.. I approached her. I noticed by her nametag, her name is Ali. Ali was immediately responsive and answered my question, then went over and beyond, providing me with some additional important information. I said to myself ok.. well, let me see what will happen if I continue to interrupt her. I stepped away a few times and quickly returned with some additional questions. Each time I did this, she returned to her original friendly demeanor. Also on each occasion she took the time to stop, yes...I mean she actually stopped what she was doing, smiled, and showed genuine interest in helping me. Ali researched my question and provided me with the information I needed to make an informed decision. She even received a call from another employee while she was helping me and she quickly let them know she was assisting a customer.. (me :)), and then immediately returned to answering my question!!! Ali had soon turned this entire situation around for me, saving me a lot of time, money, and energy. At the end of this, I felt I had enough information to confidently share with my wife (an attorney, who will question me on every detail of every item) and I was more than happy to introduce her to Ali the next day. As a result, my wife and I were able to quickly complete the sale for all the new kitchen appliances and more with our one visit...Thank you Ali !!! Pacific Sales of Torrance.. Ali Rocks!!!

Pacific Sales has a great showroom in Torrance with all the best appliances. Linwood worked with me over many months to make sure I was making the best choices without any sales pressure. I searched many many other places looking for a better deal and in the end, I couldnt beat the prices and Linwoods exceptional customer service.

They carry all of the brands and have a wide range of price points and a huge showroom and an outlet. The only thing is that they get too busy and can’t really provide customer service. I went in on a Saturday afternoon and nobody helped me. I had called in prior to see if the brand I needed was there in the showroom. So I checked it out and was ready to buy and nobody was around to help. So I went to another appliance store where they helped me and actually gave me a slightly better deal.

Do NOT apply for their credit card. My fico score was 800+ and came down by 30 points and they only approved me for 2k?!? There 10% rebate is just NOT worth it.Otherwise great people at the store!

Good.

SIMPLY AMAZING!!!!I wanted some appliances for a home model for my mother. I herad PacificSales in Torrance was the place to go. I met a salesman Linwood he took good care of all my needs along with a 10% back in rewards points. With the rewards points I was able to purchase a washer and dryer set. Linwood and the front counter staff made this purchase easy and hassle free. Most important my mother is happy.

Love the customer service at this store especially from Linwood...he gave me personal attention, took hours to educate me and was readily accessible for any questions... even after purchase. The product options are excellent and you can always catch a good deal at Pacific Sales in Torrance.Go there and shop till you drop!

Had a great experience at Pacific Sales with Linwood Foy in appliances. Very helpful and knowledgeable. Happy with our Viking range and hood. Will come back when we are ready to upgrade our fridge.

Very fast and friendly highly recommended ✌👍👌

We went to Pacific Sales in Torrance looking for a new built in grill because we had exceptional customer service in the past from LINWOOD FOY. LINWOOD was available and he again provided the best service! He is extremely knowledgeable, patient, and customer focused. We are very satisfied with our purchase and highly recommend asking for LINWOOD when visiting the store.We went to Pacific Sales looking for a new double oven and Linwood Foy. was extremely knowledgeable in providing service and helping us to find a brand at the right price point with the right features that was best for us! He was also able to arrange for an expedited delivery.

Friendly environment salesman are very knowledgeable in their department

Pacific Sales is awesome. i managed to purchase appliances for my mom house in l.a. while living in another state! The remote assistance was impecable- Linwood the salesman is a saint! I highly recommned Pacific Sales...

Just purchased all kitchen appliances for our full house remodel and couldn’t be happier with the experience. Zero pressure to buy and always helpful and informative about the various appliances. Thanks to Linwood and the rest of the team (especially for the slice of pizza to my hungry 9 year old)!

Mr. Linwood service was excellent, he really got us everything that we needed, he took the time to listen he was never in a hurry with us. Very patient and personable, on a highly recommend him for a raise he deserve it and I will tell my friends and family to see him. We need more sales people like him

Linwood was my salesman and he was very attentive to my needs. I have been working with him over 6 months and I finally made my purchase due to his updates on appliance sales. If you want someone to take time out to explain and help you vision a kitchen design I recommend you see Linwood. If need appliances Pacific Sales in Torrance has good prices and great customer service.

Great service! Linwood was outstanding from the very beginning thru follow up after installation!

Purchasing four appliances from Pacific Sales started out wonderfully. We felt so lucky to have Erika as our salesperson. She really listened when we expressed the must have features we were looking for in our new appliances. She was so knowledgeable about all the different brands and models, that with her guidance, we happily picked out and purchased a range, refrigerator, dishwasher, and microwave.As others have mentioned, the problems began with the delivery services. However, we went back to the store, and Ericka, spent 2 1/2 hours straightening everything out for us. Throughout the process, which did take some time, she was unfailingly patient, polite, and efficient. Erika extended herself to make sure that we had the best customer service experience possible, and we ultimately did. Should we need anything else in the future, we would head right back to Erika. Our thanks to her.

Great selection of items but customer service is extremely poor. Left empty handed when we couldnt get help.

What a waste of time! I was one of four customers in the entire store, do you think I could get any of the enormous sales staff to help me? NO.When someone finally decided to come over, she didnt know anything about their stock and was annoyed I asked her to check the computer, meanwhile I stood there while she answered the phone several times. She missed out on a $10,000. Sale.I guess she didnt need the commission!

We bought a $900.00 plus dollar microwave oven and we paid cash. We caught hell getting 4 cents change because the staff promoted the use of charge card. Thats not customer friendly.

On multiple occasions Linwood Foy has provided us with exceptional customer service. He is very informative about all the various appliances throughout PS and is a joy to work with. We have purchased 4-5 appliances thru him in the past few months and will continue to do so.

We had a really great experience at this location. Lori was very patient and gave us a great deal on our new refrigerator. She arranged for someone from Peerless to come out to install a new water line the same day our new fridge was getting delivered which was very convenient. We read reviews about the importance of proper door/drawer removal for our particular fridge model and we were nervous when the delivery guys said our delivery was only the second time they had unloaded our fridge model and had never had to take the doors off. They did an AMAZING job though!! Everything works great and we LOVE our new fridge!!

Bought all of my kitchen appliances here, Linwood was great to work with

There are a few great choices in the South Bay for appliances and fixtures. In the end you want a salesperson to know their products, suggest alternative ideas and listen. Linwood is the only reason we did business with Pacific Sales. Thank you.

We bought an LG refrigerator prior to the New Year. We love it! Linwood made the buying experience excellent and gave us great advice on maintenance. Today once again we are thrilled with the customer service for our purchase of an LG washer/dryer pair. Erica and Linwood are awesome! This is why we stay loyal to Pacific Sales :)

Me and my dad experience was awesome! Mr. Linwood met us at the door, and greeted us. Afterwards, he showed us the full show room floor and products, and answered all our questions with great product info. And before we knew it. We where purchasing a black stainless steel refrigerator and a stove. Thanks Mr. Linwood, appreciate you making things easy.

Walked in just to look at a gas range I saw online. I like to shop around and compare prices, so didn’t think I would buy that day. Linwood (Appliance Specialist) was very knowledgeable, fun, and easygoing. We purchased a gas range that day and have no regrets. We will be back to purchase additional appliances. Thank you Linwood for the great customer service!

We worked with Lynwood to pick out appliances for a major kitchen remodel. We went with all Wolf and Subzero appliances . Lynwood is a true sales professional who is very well informed on all of the products that he deals with. We really appreciated having someone of his expertise to help guide us through the sales process and to make sure we were getting all of the appliances we needed to suit our needs and that would fit within the space we had to work with.It was also great to have the added bonus of being able to earn Best Buy reward points with the purchase of all of these expensive appliances.

The showroom is beautiful and the staff is friendly and knowledgeable. Linwood was my sales person and Ive purchased several products from him. Not only is he knowledgeable - he is very personable, thorough and knows how to assist in the selections that match the customers preferences and needs. Thank you Linwood and Pacific Sales, Nancy

I would love to give Pacific Sales negative stars, like -10. Alas, its not an option. I NEVER gave anyone less than 5 stars before, simply because I see reviews as an opportunity to express my gratitude. But in this case Im just seething! Not only did Pacific Sales delayed my delivery 4 times, but each time they lied as to the reasons why, and knowingly gave me false future delivery dates. How do I know this? Because the Best Buy rep that called to follow up told me so. Yes, those were her exact words they lied to you, sir! Now, if you think that you are going to get away with 1 star review you got another thing coming. My next step will be to file a complaint with the AG office. And when Im done with that, look forward to a class action lawsuit. Have a nice day.

They have a wide selection of kitchen appliances and I was able to find a microwave to fit the opening in my kitchen after striking out at other retailers. Linwood helped us get the best price and delivery options for the microwave that best suited our needs. Great people, great deal!

Was in the store last week and my sales rep Linwood was absolutely phenomenal. My holiday was made. The family was able to get our appliances for the holiday. If you are in need of appliances go see Linwood!! He will take excellent care of you!! Awesome!!!!

In the past month my wife and I have purchased a dishwasher and a refrigerator from Pacific Sales. We were treated pleasantly and with courtesy, got an excellent price and had the appliances delivered the very next day. The delivery staff was professional and efficient. I have been buying from Pacific Sales now for over 20 years and could not be happier with them. I highly recommend that you visit.

Weve been customers at various Pacific Sales stores for nearly 20 years. Weve been pleased with the customer service and the prices there. Mr. LINWOOD FOY followed through where other salespeople did not; that is, to watch for appliances arriving into the outlet center which suited our needs but for less $$$. He notified us more than once when something came in that wed be interested in. His product knowledge is top notch, Because he offered to watch for deep-discount items, and FOLLOWED THROUGH on his promises, weve discovered a gem in him. He does a great service to/for Pacific Sales and for his customers.

Great customer service!! Linwood in the Appliance department was always helpful and answered my many, many questions regarding kitchen appliances and explained the differences among the many different brands. He coordinated my product deliveries and made sure that there were no delays. Greg with Plumbing department also made sure all plumbing elements were included in my order and helped me select the best products for me.

Worked with Linwood and had a great experience! Ordered a Viking oven and the door was slightly off. Called and Linwood had a brand new Oven delivered and installed immediately. Also, ordered a kitchen sink with Dora and she was very helpful and made the checkout process very easy. Overall, the store is very beautiful and many different options and choices.

Linwood was so helpful! He made the effort to understand what we were looking for and the budget we were working with. He made great recommendations with expert knowledge about the different brands. We really appreciate his excellent service from the moment we walked in the door all the way through the delivery.