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Monsoon Automotive
1170 N Pantano Rd, Tucson, AZ 85715, United States
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Monsoon Automotive
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Pr
Review β„–1

The best !!! My truck was in and out running Great and a very fair price will always use them for all my car needs!!πŸ˜ƒ

Tr
Review β„–2

Fellow women pay attention! If you need your car repaired, this is the only place to go! A locally owned Shop. And a vet. Hes honest AND trustworthy. Every woman Ive sent to him is Ecstatic. its the one place we can go... and KNOW we will not be taken advantage of

Ka
Review β„–3

I cant tell you how much I appreciate these guys!! Monsoon is HONEST and so helpful. They are ALWAYS going above and beyond for you. I would highly recommend these guys any day of the week and twice on Sundays! Thank you for everything Monsoon!

An
Review β„–4

This is the 2nd time that I have had my vehicle fixed at Monsoon. Go from the reviews when looking to buy a tool or get my vehicle fixed. These guys are affordable and very knowledgeable about all vehicle s

Mi
Review β„–5

Only mechanics i will allow to touch my vehicles. My family comes here and I highly recommend anyone and any vehicle to come here. Great price and better customer service! Thank you guys

De
Review β„–6

Going to repairs shops can be a nightmare and it usually costs an arm and a leg. We took our sons truck to Monsoon and it the best experience Ive ever had at an automotive repair shop. They were kind and professional. I recommend their service, you wont be disappointed!

Ro
Review β„–7

I will not take my company vehicles or my personal vehicles any where else. Fair prices and good people.

Br
Review β„–8

I just wanted to say Seth the manager gave me a call I wanted to fix the problem and so I appreciate that thank you sir hopefully well get the car fixed

Sa
Review β„–9

Jerry is knowledgeable, very helpful and easy to work with. As a woman I feel I can trust to be treated fairly without being taken advantage of. I use them whenever I have a car question or need auto advise or work.

Cl
Review β„–10

Monsoon is the most honest shop Ive deal with in town. Excellent!! Thanks to Cole and staff

De
Review β„–11

Went to Monsoon for service on my truck. The staff went above and beyond to make sure that work was done well, on time, and on point with the estimate they provided. Very big thank you for an honest and excellent job. Would recommend and will return if future need arises.

Pe
Review β„–12

Ive refered many people to this shop ...and every time I myself goes ....Im reminded why ....fair pricing....Clean shop ...and most importantly good ole honest work done by gentlemen who truly understand the meaning of ..... customer care ....

Fe
Review β„–13

They are really good about getting your vehicle repaired

Ra
Review β„–14

UPDATE 9/23 - Jerry has left several voicemails wondering if they can do anything to make this right. I just havent had time to really think about what Id want if anything. Which is why its important to me to have expert diagnoses if I take the time to go into a shop. So for what its worth to you, they do follow up if youre not happy.>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>Came in here back in January. Been making a lot more money the last few years so I figured I would try to find an honest good shop to do my car work for me instead of crawling under there myself. They get two stars since they actually did the work they claimed (probably a 3 to most but these days 4/5 is you did everything right in my book and 5/5 is you really wowed me). My problems, one they didnt fully resolve the problem. Brought it in for a shake on braking. They call say I need new front rotors, bearings and rear brake adjustment sounds about right and I probably needed it. Despite them being on the very high end for price, Im happy thus far it it takes away the shakes. I authorize the work, 10 minutes later they call back, I need lower ball joints, kind of suspicious since they were replaced by the dealer I bought it from about 6 months ago but I just want the shakes to be gone and Seth seemed knowledgeable and the place has great reviews. I go to pick up the van, I inquire about the ball joints out of curiosity. Seth immediately takes me out to the shop and hands me a ball joint out of the trash. I cant feel any play but whatever, I dont really care as long as the van is good and maybe I would be able to feel some if it was still in the van and I had a pry bar. My main issue is there was only about a 50% improvement and the van still shakes more than when I bought it on braking. What would make it worth paying a premium for a shop to do the work is expert diagnosis the first time. I can replace all suspect related parts myself for a fraction of the cost. In summary, these guys will likely do the work they say, but may not fully resolve the problem. I have gone back to doing work myself outside of tires and alignment for the time being.

Sa
Review β„–15

I had gone to a retail mechanic because my engine was running hotter then it should be and I knew I needed a radiator flush. After leaving my car with them for only 1 hour they call stating my entire cooling system needed to be replaced (radiator, water pump and thermostat) with a very hefty price tag. They also told me they wouldnt do any less then that. After feeling defeated I was given Monsoon on recommendation, though I was weary I went anyways. They are AMAZING! They told me what needed to be done, PLUS they pointed out a major safety hazard I was driving around with and didnt even know (the other shop didnt point out). They are honest, fair, and efficient. I already started getting quotes for the other issues I know the car has that I have been too afraid of being ripped off, I will never go anywhere else again.

Ma
Review β„–16

Had my car fix there. Great place. Ask for seth. Great guy.

Ra
Review β„–17

Great locally owned shop! Was in small accident and took my car in. Jerry helped out so much, working with me and my insurance and making everything run smoothly! Definitely recommend this place if you want an honest, reliable shop, this is definitely the place to go.

Er
Review β„–18

My 2006 BMW developed a leak and I listened to my friend and took my car to Monsoon Auto. What can I say, these guys are professional and were honest on what the car really needed and what items could be changed later on. Rick (owner) and Jerry (manager) were also super friendly and knowledgeable. I was so happy with their service, I decided to drop off my 2012 Raptor for a check up as well. I recommend you visit these guys!

Am
Review β„–19

Never got a call back regarding setting up an appointment. Finally stopped in person and got in the next day at 1pm but had to leave the car over night. Hadnt heard from anyone about diagnostic outcome by the next day around 10am, so I called. Very friendly, affordable and knowledgeable. Feel they dont over charge and do quality work. Just need better communication, maybe a full time counter person so the mechanics dont have to do that and work on the cars.

Se
Review β„–20

Seth was amazing being able to get me in last minute and took great care of my car as if it was his own car. 100% will recommend to my friends that come down to tucson on the regular. Keep it up bud!!!!

Ma
Review β„–21

Everyone at monsoon is amazing!!!...would never go to any other auto repair shop.They are my superheroes hereThey Always get my car rolling and I leave feeling safe and never cheated.

as
Review β„–22

If i could give them more then 5 stars i would! Seth was very professional the wait time wasnt bad at all either! This is my main mechanic shop now i wont go anywhere else! Very honest people who work here! Thank you Seth! :)

Lo
Review β„–23

My family and I had a mechanic for more than 20 years when I lived in California. We kept that mechanic until he retired because he was HONEST! I thought I would not be able to find another honest mechanic, yet when I was referred to Monsoon Auto, it was much like the mechanic I had in California. This Auto Repair Shop in my experience has been very HONEST with me. I am on a fixed income and they not only perform my auto repairs at a good price, but they also are honest and tell me when something can wait a few months. That to me is what I look for in an honest mechanic. I also have taken 2 used cars that I wanted to check out prior to buying them to Monsoon and they were honest and told me one had about $4,000 in repairs I would have to do if I bought it - thank you so much for that, it saved me all that money - and the other, they told me was in good condition. Of course I purchased the latter. I was involved in a hit and run and thus am looking for a new -used- car and have asked them to keep an eye out for one that a customer may be selling that they feel would be inexpensive not only to buy but for repairs should they arise. I HIGHLY recommend Monsoon Auto. They are an HONEST auto repair shop which is very hard to find these days.

Na
Review β„–24

Gave me a great deal and excellent job!

Ki
Review β„–25

Ive had both minor & major work done on my vehicle over the past few years. Definitely fair prices and when I say I need my car back to pick up my daughter they get it done. Highly recommend.

De
Review β„–26

Unlike many service centers they don’t do unnecessary work. Their prices are always fair and service is great

Do
Review β„–27

Rick and his team are great people. Monsoons provides an expeditious service at a great value. They are honest Mechanics that are extremely skilled which in my experience is hard to find. I will continue to drive across town wherever I have a need for work to be done on any of my vehicles whether it be an import/domestic, car, truck, van or anything with wheels and a motor.

Je
Review β„–28

Took company van in for service. Had them look over the van and felt they were very honest on what needed to be completed. Happy with service and will use again in the future.

Al
Review β„–29

Finding a great vehicle repair shop, with integrity, knowledge, and reasonable prices is a turkey shoot at best. There is no longer a need to look after my experiences with Monsoon Automotive. I have to admit that at first the appearance of the shop put me off. The organized chaos works for them. The personnel seem to have the correct tool for every situation. They know where it is and go right to it. The work is always excellent, and it shows on how well my high mileage older vehicle performs. I highly recommend Monsoon Automotive.

Cu
Review β„–30

Took my truck in here to get the brakes done. They are by the book and honest. Told me about other issues with the truck that would be good to get fixed but also werent imperative and let me decide with no pressure. Great place and nice folks!

Mi
Review β„–31

Always reasonable, honest, and professional. I patronize monsoon automotive exclusively.

Mi
Review β„–32

I went in for a power steering belt adjustment yesterday and after looking it up online it said the job should have been about half hour to an hour long with a all together total of 150$ they held my car for 2 hours and charged me those 2 hours of labor. My total came to almost 300$ Im sure thats how they make their money by screwing people over who are in desperate situations. I do not recommend this place to anyone.

Da
Review β„–33

Great service, they were able to resolve a light issue on my Tacoma and get me in the same day.

Ju
Review β„–34

Clean car wash.

Sc
Review β„–35

The joint didnt take me for a ride, and I really appreciate honest mechanics. Seth is a killer dude.

Sa
Review β„–36

I had my 2000 Mercury Cougar worked on and I have found an honest and friendly company.They get 5+ stars from me. They have my car running like it was new again. I wont take my car anywhere else but Monsoon. The time they had it was reasonable and the staff were so kind and helpful.Thank you soooo much im a very happy customer. SALLY

Sa
Review β„–37

I had an amazing experience at Monsoon Automotive they treated me with the upmost respect and did a great job on my Dodge Ram 1500 for all repairs! I had my AC, Clutch, Breaks and an Oil change all done and for a reasonable price. It’s a locally owned and operated business so, you won’t get joshed around with pricing and being pressured to fix items that have no need getting fixed. The owner Rick Becker was very accommodating, professional, honest and great to work with. Mr. Rick Becker takes pride in his business and it shows through his hard work and dedication to make the customer happy. I also, received a personal phone call from him about three days later to make sure that my vehicle was running properly and to make sure I was satisfied, and to see if I had any questions! I never received customer service from any other automotive company that I used in the past, like I did from him.I most certainly would go back for any vehicle repairs that are needed in the future and I would recommend this Automotive Company even to my own β€œmother” that’s how good it is. Anyone that wants an HONEST job done on their vehicle must go to Monsoon Automotive, it’s truly the place to go and it’s comforting to know there is a vehicle repair shop that’s actually reliable that the community can depend on.

Su
Review β„–38

We were on vacation and had some trouble with our truck, Rick fit us in to his busy schedule and took care of the problem so we could get on the to our next destination 2000 miles away... Found them to be honest, fair, friendly & affordable! We would highly recommend them!

Ma
Review β„–39

Was recommended this place by a family member.. had great quick honest service.. Id take my car there again!

Je
Review β„–40

If your looking for a good, honest place to get repairs done on your car, this is the place!

As
Review β„–41

Great shop, fixed the problem super fast and very affordable

Da
Review β„–42

Took my vehicle here for an oil leak in the morning, Rick was able to diagnose and find the leaks in minutes. The service was great. I would recommend them.

Jo
Review β„–43

Friendly local helpful. What more you need?

so
Review β„–44

Their prices are fair and their work is excellent

Co
Review β„–45

Woman owner has very little manners. After the work was done problems arose such as and not limited to strange noises and electronic warnings going on and off. When I took it to a licenced specialist, he was surprised that monsoon automotive had done such poor workmanship. I asked why? He responded I recommend them regularly when Im over bookedIm not looking for anything from monsoon. Sadly it was a learning experiance that I wish I could of skipped. No ill will, just telling my truth

Ay
Review β„–46

Rick at the Tanque Verde location is my savior. He helped me replace a few things to get ac up and running. And its running amazing now. Now these long days of driving are so much for bareable. These guys are super quick with what they do, and greay service!

Br
Review β„–47

My grandmother went into this place to have her car checked out. She was sure that something was wrong with the transmission. She would have believed anything they told her. They tested and drove the car and tried to duplicate the issue she had and could not. They told her there was nothing they could find wrong and didnt charge for something that she didnt need. Thank you for being honest and taking care of my grandma.

Te
Review β„–48

Fast,friendly and very competitive on their pricing. People my family and friends have trusted for years!

NH
Review β„–49

I have used these guys on several different cars and always get great service. They have repaired stuff large and small on my vehicles and have always done a great job.

An
Review β„–50

They do great job.

Bo
Review β„–51

Shopping local on your automotive needs is the way to go. You dont have big corporates China make their employs do things

Ro
Review β„–52

The guys at Monsoon Automotive are absolute geniuses. They fix my Duesenberg when nobody else could

Mi
Review β„–53

Great service. Very helpful and saved me money.

Ru
Review β„–54

Great place, nice workers.

Ru
Review β„–55

Rick knows cars, has integrity. Fair prices.

To
Review β„–56

Nice shop. Seth is knowledgeable and friendly.

Dr
Review β„–57

Im not often emotionally moved enough to review an automotive establishment - for ill or good - and anyone who reads my reviews on Yelp/Tripadvisor/Amazon, et al might be confused as to why I leave the land of food and entertainment and now venture forth to review my mechanic.Well, because my mechanic(s) at Monsoon Automotive are just THAT GOOD. And my time at Monsoon was entertaining, actually. The staff always made me feel welcome and they have a great sense of humor, two things I always look for as a repeat consumer. They understand the necessity of developing rapport, which is a dying skill in the new century. Monsoon ALSO went above and beyond for me - one day, when I wasnt feeling so hot, they gave me a lift home to let me rest while they fixed my car.In truth, I created a Google+ profile *just* to review Monsoon Automotive. Although it might sound like hyperbole, Monsoon Automotive - its stellar service, sincere staff, and affordable rates - actually made me look forward to my visits. I hope the folks at Monsoon understand they are one of the consumer HIGHLIGHTS during my time in Tucson. Ive spent many years on the planet dealing with shady auto service - and I know an honest automotive service when I find it and I know enough to be thankful for it. I just hope others in Tucson know this gem in their midst.

Ro
Review β„–58

Very good.

Wi
Review β„–59

Good guys, didnt try to upsell anything, quality work. Ill be back.

Fr
Review β„–60

I use to go to another mechanic, spent over 5000.00 there, engine replacement, oil changes,etc, called to get a oil change 2 days before a trip, they couldnt get me in, Seth at monsoon got me in no problem, they have been taking care of friend and familys cars for a few years, i now have a new mechanic, sorry aamco you blew it!

Er
Review β„–61

They do an awesome job for an affordable price

Je
Review β„–62

Professional, friendly, genuine!

Ja
Review β„–63

Pointed out exactly what I wanted them to do, the guy told me he could do it and would call me upon completion. After Monsoon called and told me the truck was ready I went down there only to find out that nothing was done at all. The mechanic told me how I could fix the problem, and then charged me $50. Jerks!

Ty
Review β„–64

Yes, this is the right place. And he knows the right guys.

Ga
Review β„–65

Honest

Information
3 Photos
65 Comments
4.7 Rating
  • Address:1170 N Pantano Rd, Tucson, AZ 85715, United States
  • Site:http://monsoonauto.com/
  • Phone:+1 520-296-1037
Categories
  • Auto repair shop
  • Cars
Working hours
  • Monday:Closed
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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