Had excellent customer service from Cheyenne! So helpful and super knowledgeable about the inventory. Picked a couple of shirts for a special occasion and new jeans! Great job!
Love the store, Great selection if boots. Only thing no size 5 or 5 1/2. I just cant wear a 6. I did buy a few blouses and a Jacket. Store was nice and clean and employees were fantastic and really enjoyed sales people all were fantastic.
Biggest selection of boots in town
Found what we wanted. Good men’s selection, great quality
They have a very good selection of western style jeans here of varied sizes. They also have a great variety of different types of boots. It is a great place to shop for basic work boots that are durable, too. You will find that the sales employees are friendly and helpful. They are happy to help with fitting, if needed.
Love this store! The employees were so nice. I went to find a dress to get married in and the lady that helped me picked my dress and it was definitely the one I loved! Very friendly and fast no hassle at all
The service I received the two times I have ever been inside this location was bitter sweet. I called and inquired about their boot stretching. I bought some Doc Martens from a different company and needed help breaking them in. When I dropped my boots off the younger lady who helped me was so nice and really personable. She assured me my boots were in great hands and I could pick them up. The next morning when I picked them up from the Manager it wasnt as nice as a experience. I tried on my shoes and was quickly escorted out of the store. So much so that I left my phone. Im not sure if its policy to be escorted out of the store after picking up boots but I had the feeling I was not wanted there. All in all not super brown person friendly during the day, come at night to shop. Far better staff.
The only reason Im giving this 4 stars instead of 5 is because 90% of the staff up there looked like they literally hated their lives. Thankfully they had Jamie, who helped me find exactly what I was looking for. She was so personable and just made my entire shopping experience better. She literally gave me better service than the manager who was up there, who when I asked for her help, just pointed off in the distance. Give Jamie a raise, shes the only reason Im giving this place more than 1 star!
I really dont even want to give them one star!! We took our son to get a pair of boots. Apparently we look like we steal. Even though I have never stole a thing in my life. They watched us everywhere we went in the store. I finally asked one of the staff to help me with a size of boot we were looking for. She said she would be right back and next thing I knew she was helping someone else. She never came back. My husband was so upset how we were treated. So we just left. So we will never be back in that store again!!!
Had exactly what I needed
Great customer service! A gentleman named Don helped my husband find a pair of work boots and when they didnt have the size of the one he liked he called the other store and asked them to hold it for us. Will definitely come back!
The service here is great! Everyone in each department was so helpful. Great boot selection. This store is soon to become a bootbarn which is just fine, Ive gotten great service and boots there too.
Went by this morning, my sons cowboy hat was very dirty and had been loaned to someone for about a year. It was probably in a closet somewhere. The young girl working was very helpful and accommodated int, she cleaned and shaped the hat. The end result was better than I ever imagined it could look! Thank you, did not catch her name but she and I talked about her dog and she was so friendly!
Staff is very friendly. prices are decent. nice and clean store. would recommend to a friend and would go back! 😃
The only reason why Im leaving any stars at all is because the initial sales person did a great job helping out, showed all the jeans sales and he was definitely cool to work with.Where I am taking away stars is at the checkout process. They would not price match on online competitor for a $15 difference, so we decided not to buy that item. Upon checkout they give me a coupon for $15 off an item of 50 or more ( which wouldve bought the item they werent willing to price match )The manager and 4 other cashiers were just hanging out at the front counter being fairly obnoxious and I honestly didnt seem too friendly during the cash out process. This is why I usually buy things online so I dont have to deal with sub poor customer service and I usually get a better price. Case in point.
Great selection of fine quality boots and clothing.. staff is very knowledgeable and will put you in the right pair of boots... grab myself a pair of Justins on my last trip
If you are looking for jeans they have the absolute best selection and probably almost any possible size you could need. They have a great selection of western wear and boots as well, but not just a western wear store. Staff is always willing to help you with your purchase. They can even do alterations and embroidery.
I love shopping here. They didnt have the particular brand of overalls in the size I was looking for (big fellas) but were very helpful in ordering it for me and called me when it arrived. Very friendly employees. Very large selection.
Expensive! I do love this place. Just being in there is a good feeling (as weird as that might sound). The boots, the denim, the cowgirls....Not where I shop cause I dont have the money to. I buy my jeans there and boots, but rarely shirts unless theyre dress ones. Still, I do love this place....
Great selection of boots and awesome customer service. Definitely be back for all our boot and western needs
Looking for cowboy boots for our boy. Found them with the help of an employee. Was able to get him new Jeans and a shirt in no time at all. Staff friendly, and everyone very helpful.
The Young Lady that help me out was very helpful and had no problem finding my size boots i needed. And boots fit great and bought them👍
I recently bought 2 pairs of Silver jeans for my husband. Both pairs needed to be hemmed so we paid the $5 fee and were extremely impressed with how well the alterations were done! Also, the sales associate who took the work order and helped me measure the jeans was very helpful and polite.
Boot Barn bought Drysdales. By January the Drysdales name will be off the store. They have a large selection of everything but they are a bit pricey. Helpful staff
So sad that it has changed hands and soon the outside will be remodeled to reflect the Boot Barn name. I wish I had thought to take a picture of the outside when I was there yesterday, it is a landmark In Tulsa and I actually worked there part time around 25-30 years ago. Such a unique Place to shop
Don was a great guy. Help me over the phone and was awesome when I seen him in person. Thanks Don..
At the checkout lane they kept pressing the credit card sale and we kept telling her no but she kept instisting we get a card. After telling her no she finally stopped but other than that love the place.
I went today and bought a pair of boots they fit great look great and I got them 25% off.The staff was awesome and helpful I will always shop at Drysdale
Don was amazing and very helpful and also didnt pressure me into anything I wasnt looking for. Because of Dons awesome customer service my visit was outstanding and very affordable.
We do a lot of custom design work with Drysdales. They are a great company with quality people! I feel they do great embroidery work on all of our company clothing.
Big selection price a lil high but great quality. Lady was very helpful in the boot section. Will go back.
Spent $300 on boots, wore them 2 1/2 months and the soles are completely coming off. After being told they would exchange drove over an hour one way and they did absolutely nothing. I regret ever shopping here. Save your money and go some where else, especially if you want reasonable customer service. The manager was a complete pos, he looked, not asking any details and just said no, had no conversation with him nor did he even introduce himself. We had no clue who he even was until someone said he was the manager.
Not my favorite store. Helpful and nice people work here but every time I go to this store everything seems rushed and they are always busy. The isles seem cluttered with merchandise.
I bought a pair of boots from drysdales and not a cheap pair either, a good solid pair that when i talked to the associate about them and described what i would be doing in the boots cleaning stalls at a farm and working at a car dealership detailing cars he said they would be fine for that. Fast forward less than a month later and the boots are falling apart with the bottom coming apart from the top of the boot, I called costumer service said they would evaluate them. When i received the call from their boot return person she informed me that the boots could not be returned because they had been around animal acids and that the animal acids deteriorated the boots... so i bought western boots at a western store that can not be used on a farm... just fantastic
Wont be spending my money there anymore, bought a pair of boots that were messed up tried to take them back, would not return them . So now I get to buy another pair somewhere else. Nothing like being screwed out of 150 bucks.
Good Western Wear sales people very friendly and happy they are right there to wait on you you dont have to go look for them
If you werent treated like a soon to be thief every time you walked in, it wouldnt be too bad. Me and a friend went in to look at boots, and literally every employee we encountered was watching us. Seemed like far too many employees as well. Atleast 2 for every customer. Decided I needed to buy boots there instead of driving clear across town or else I would have spent my $500 elsewhere.
Drysdales is now Boot Barn. It looks a little different but has the same products. Nice and helpful staff.
Nice selection of Western Wear. Also, very good service. Often have sales. Best place in Tulsa for your Western Wear needs
Great place to shop. Knowledgeable staff. Easy in and out. Lots of free parking
Totally unorganized store, was better when it was Drysdales. Jean department is a wreck
Now that it is officially Boot Barn they have completely destroyed the customer service Drysdales used to give. Their manager Virginia is a joke and honestly doesnt need to be managing anything. Guess Ill take my hard earned dollars elsewhere.
They got really cool western things. There clearance wasnt bad and they are very helpful.
Has the biggest Carhartt and FR clothing line up in town. The staff is always very proactive in helping you out and will try their best to give you exactly what you need.
Salesman treat you like you gonna steal something because you dont need there assistance after buying and wearing same size and style and brand for many years!!! Love my boots and if found elsewhere then I probably would go there!!!
Like the store. Little expensive however excellent quality. Friendly sales people. Being African American expected to get the being watch feeling but was not and visit was enjoyable and welcoming.
The girls that work at this location are so rude, even the manager. This has not only happened once but its happened EVERY time i go. Worst customer service. The 71st and memorial location is a whole different story they are the nicest!
Great selection and high prices. Some if its worth it! The customer service is excellent.
Great selection of products/items. Feels a little cramped in some areas of the store. Staff seemed eager to help and fairly nice too.
Epic selection of blue jeans. Great prices. Very warm and helpful staff.
Their staff is kind and courteous ready to help. Large inventory and no problem finding just what I was looking for.
Amazing and try to help you out as much as possible
Prices are high, but staff are very helpful. They take the extra steps to find what you are looking for
The sales assistant did a great job helping find the 13B boot that I was looking for
I bought some boots here. Nice selection and good prices. Friendly service too. I recommend them.
I placed an online order for a pair of boots. After two weeks I did not receive the boots, when I finally got a hold of some one they said that although the system indicated they were in stock they were not and the order was back ordered. I asked if there were similar boots I could order and was told they would get with the manufacturer rep and get back with me. After another 10 days there was no response. I canceled the order which hopefully they did. Matters are made worse as this was a gift. I will not order online with them and recommend that you dont either. Communication and customer service is terrible.
Awesome store,never seen a store with such beautiful stuff. Since we are visiting from Michigan. Great experience!!!
Stacy with the purple hair was very helpful with picking out my new boots. Will go back to get my next pair as long as she is working.
One of the best shopping experiences I’ve had in a while and I DO NOT like shopping for clothes at all.
Employees were great help. Wide selection of goods at fair prices.
Awesome customer service, was able to get nice boots ($130) & jeans for my odd size inseam (29)
Everything the cowboy or cowgirl could possibly want. Better win some prize monies cause this place is ridiculously expensive! Those of us on a budget may want to visit Atwoods or Tractor Supply!
People were nice and helpful. The store had so much stuff out had to get around and seemed to be all over the place with no reason where it was placed.
Good selection of items but prices are kind of on the high side
My family and I have shopped at Drysdales for as long as I can remember~ I normally love going. I went today to exchange a outfit that I received as a baby shower gift. The counter girl was very unhelpful. She hollered for a lady named Lynn to come help her and Lynn was ever more rude. If I ever go back to Drysdales it wont be at the 71st location. It was pathetic, No customer service skills at all. Thumbs down-
My boyfriend and I went here the other day when we were in the mens section we had no help at all. We havent been here in awhile but the last time we were there we had no problems the girl that was working in the mens section was so helpful she was tall and brown hair with blonde highlights I forgot here name but I think it started with a D if she was there the day we went in drysdales would have got a five stars from us. Very disappointed this trip.
Great store, but my brother had to return a pair of boots my mom bought him because his leg brace he has to wear for drop foot would not fit in them and they were rude to him about returning them.
Great Texan store for traditional clothing. Bought my cowboy hat here however staff was not very helpful. Yet got a bargain by looking on my own.
No sympathy from these people, I parked to eat my lunch for ten minutes and was asked to leave the parking space because they are tired of people taken them. They have a full front open space side and back im guessing for their employees. Explained I was just eating my lunch to get back to work, guess what. Didnt care just told me to park on side or elsewhere. What has happen to this world. No sympathy, i guess thats why your front lot is almost always empty. Thanks a lot.
This was a good place to buy clothing. The only problem i have with it was, one of the cashiers was rude to my mom and i. Other than that it was great
I just love this place! Theres so many great items in every department!
Great place for me to shop for my husband clothes, its the only store i can find clothes to fit him.
They have a lot of western clothing at reasonable prices.
They have all your western wear needs and more. Decent prices
We had a good experience buying some gifts and my husband purchased some work boots. The sales associate spent her time helping in any way possible. Short check out lines.
Excellent excellent customer service I buy my belts and my carhartt stuff there they care about customer service and it shows!!!!
Very helpful and courtest staff when needed. Very well made products as well.
Wish they had a better variety of womens steel toe boots or shoes!!
Very nice. Nice people
I dont think I have ever seen so much denim and cowboy attire, reasonable prices on the work wear too.
Great variety of clothing, boots, and hats. The employees were extremely helpful and courteous.
A cashier thought I had someone elses credit card she asked me for my ID when I asked why she replied store policy I then continued to search in my wallet for my ID and she made a ugly face as if I knew she was going to ask for it! I was going to ask for a manager but not the type of person to make a scene in public.
Really cool place, lots of items to see. Quality merchandise for good prices.
Great selection but some items are a little pricy. But, they do have really good sales!
Great place to shop for North south east an western wear
I have been coming to your store for over 20 years does that tell you that I love Drysdales.
Bought my favorite hat here ten, or more, years ago and was needing a replacement. Couldnt find one anywhere else. Found one right away here.
I always wondered what mr. Drysdale did after he left Beverly Hills, I wonder if Jane Hathaway works here too
Wonderful place to shop. Staff is always helpful.
This isnt Drysdales anymore
Lots of great customer service.huge supply of merchandise. Great quality
Great Service Better Prices Thanks again yall nailed me out of a tight spot with the work boots
Good place but a little pricey. I prefer sales at atwoods, but drysdales does more of a selection.
Staff is friendly and knowledgeable. As well as helpful
The return policy is absolutely atrocious. The staff at did not appear to be courteous nor helpful at all with the situation. I ended up leaving there with a $280 pair of boots that I dont really want nor plan to keep.
Very friendly staff and very helpful in helpping find items and with questions.