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Alert 360 Home Security
6111 S Sheridan Rd, Tulsa, OK 74133, United States
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Alert 360 Home Security

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Pa
Review №1

Dylan was great! He installed cameras and was very helpful when teaching me how to use my new alarm. Dylan was professional, kind efficient and knowledgeable.

Re
Review №2

The alarm system works perfectly. It is everything I need for a home security system. I would highly recommend this company to meet your home security needs.

Ke
Review №3

Joel came out and was great. He reconnected the cameras after we got a new wifi router and made sure the system was in working order. My only issue is we pay for the monthly monitoring and I feel like reconnecting the cameras should be included with that but this was an additional service charge.

Gl
Review №4

Associate was very friendly very efficient, explained all up dates. Reviewed features about the system I had forgotten. Even put a new battery in my key fob. He gets an A+ from me.

Va
Review №5

Imo, there is always room for improvement but overall Im pleased with the phone service & tech service. I wish my siren was louder but you get what you get...

Ci
Review №6

Dylan (technician) was great! Very knowledgeable and professional! Answered all questions I had. Was very pleased !Two thumbs up 👍👍😃

Di
Review №7

Very professional and did a great job. They explained their product and help me understand what I was purchasing and how to use it.

St
Review №8

The technician was very knowledgeable and efficient. He kept us informed of what he was doing and why during the whole process. It would have been five stars but I feel like Alert 360 was at fault for this failure. The system has never worked as well as it does now after replacing the motherboard that should have been installed in day one.

Gl
Review №9

We’ve always had great customer service and quick repairs when needed. Highly recommend this company.

Ma
Review №10

360 Account Manager Garner Jackson did an outstanding job in transferring our account to a new address. Garner is dependable, courteous and knowledgeable. I would not have stayed with 360 if was not for Garner Jackson. As a retired USAF officer, I know professional performance.... I’d give Garner an A+. Our technician Jake deserves recognition as well!!! Major J

Re
Review №11

Did a great job installing our camera system. They were timely, cleaned up after themselves and made sure I was satisfied with the product and knew how to use all the functions. Thanks guys! Would use them again!!

Ti
Review №12

Technician was knowledgeable, professional, and friendly. He replaced the original doorbell camera which had quit working. He didn’t waste time and was thorough in making sure things were working correctly. System is back up and running.

Ph
Review №13

Dylan did a great job and was super friendly. He answered all of my questions and appreciated the help opening and closing all of the windows and doors.

Iv
Review №14

Very professional and courteousNo complaints to be made. Wonderful service

Ma
Review №15

The technician was very polite and considerate. Very knowledgeable and efficient. Explained everything he was doing and answered all my questions.

J.
Review №16

Alert 360 is the best. They have great service, customer service and the technicians are always respectful, courteous and super helpful! They stand behind their products and services. Thank you to David and Gerald for an awesome job they did!

J
Review №17

Gerald and Shawn were very helpful in helping me understand what I was about to purchase versus my needs. Because of this it was determined that I should consult with a local Alert 360 Sales Rep to explore a better system to meet my expectations. I really appreciate the knowledge that was shared and look forward to meeting with Tony.

Wi
Review №18

Technician did a great job upgrading the communications board in my alarm panel.

Ke
Review №19

Everything was great, and they even upgraded my panel to a new one (with a new contract of course). Theyre extremely friendly and I know my house is in good hands when Im away.

Su
Review №20

Garner with 360 was extremely helpful and professional in getting my mother hooked up with a security system within 24 hours of her break-in. Very responsive to our numerous questions and provided an excellent system. Made a terrible event easier!

Ky
Review №21

We’ve used their monitoring for years but after some recently vandalism at our office, Alert 360 was able to quickly set us up with cameras to make us feel extra safe! The man that came out to help was very knowledgeable and courteous. He gave us options and worked within our budget for the additional monitoring. He was able to get them installed within just a few days. And the picture from the cameras is so clear! I’m very happy with our decision to continue working with Alert 360.

De
Review №22

Installers showed up with they said they would. Were courteous and respectful enough to ask if we preferred masks or not. Did a thorough professional job.

Ri
Review №23

Joel was excellent. Very professional and knowledgeable about his products. Great customer-conscious representative. Resolved our camera issues, consulted about best practices, and taught me how to make adjustments to fine-tune our security cameras. Job well done., Joel.

Te
Review №24

Awesome alarm company!… I been with them for many years, great service and the price is fair!

Ca
Review №25

Joel is the gentleman that took care of our doorbell issue. He was very courteous, knowledgeable, respectful and has a great personality. He also has respect for other peoples property. He not only completed the service at hand but also went the extra 10 yards by fixing the doorbell.He is definitely a big asset to the security company of 360.Sincerely, Camille and Tom Wellnitz

Li
Review №26

We recently moved to Oklahoma from the east coast and decided to get a home security system installed in our new house. We called Alert 360 and Stephen came out the next day to go over our quote with us after finding out exactly what our individual needs were. They tailored our system around our needs and our lifestyle. Two days later the installer (Dylan) was at our door and did an amazing job getting our system put in. Not only was he very professional but was also very friendly and knowledgeable. We now sleep much better knowing we are protected and secure! Thank you so much Alert 360!

Da
Review №27

Tech and service have been great for last 3 years.We had to use them at least once for fire.They would get 4 stars if the 360 lite app actually worked. (You have to pay more monthly to use regular app)Would recommend them. 👌

Gl
Review №28

Great service, the technician came fix my issue and went beyond to explain me al the benefit of my key pad, I really like this company they deserve 5 stars.

De
Review №29

Technicians were very professional and knowledgeable when updating our system. They took the extra time to explain new system features and even showed us how to access some features we already had but weren’t aware of.

Ba
Review №30

They were great.l dont know how they could have done a better job. If you need a company that will keep you safe use Alert 360. I trust them 100 percent.Barbara

JA
Review №31

Technician was very friendly and knowledgeable. Worked hard and diligently to get my system up and operating.

ch
Review №32

Alert 360Stands behind there products and services and makes sure the customer is satisfied.

De
Review №33

Needed to change out the batteryThe tech was friendly and efficient. He was quick and competent. Even though he wore a beard, he had on a mask, so we felt safe. Great company, friendly service, and reasonable costs. Highly Recommend!!!👍👍👍

Pa
Review №34

Alert 360 is a great company and all the tech guys are great! Keenan did work on my system today and was wonderful in exlpaining everything to me. He did a great job, very pleased with Alert 360! I recommend them.

Be
Review №35

The technician was on time and quick with the repair.

An
Review №36

Joshua did a really great and quick job updating my security system. He was courteous and respectful of our property.

Ka
Review №37

Technician was on time, friendly, answered all questions . He went above and beyond to diagnose the trouble and make all needed adjustments. It was a great service call. Thank you

Wa
Review №38

I have been using this company for home security for many years. They have always been very helpful and responsive to my needs. Their security system is very robust and easy to use.

To
Review №39

Changed out connections on doors . called on time . Showed up on time . service technicians were knowledge andfinished on time, all in working order .

Kr
Review №40

The sales person and installers are very professional and respectful. Good people make even better employees thank you for your efforts and hard work

Jo
Review №41

Shane Smith did a great job as he always has done. I am lucky to have him locally. He installed our system and knows how to make it work flawlessly.

Da
Review №42

Always great service and concern. My update and new keypad where installed quickly and throughly. At no additional cost!

Li
Review №43

Charlie W did an outstanding job fixing all the issues no other technician has fixed.

Da
Review №44

The installer was very nice and very knowledgeable. He was very thorough in explaining things. He answered all our questions. He made sure everything was working properly. I would highly recommend this company.

He
Review №45

Joel is great and helped us a lot today. The office of the CEO was very helpful in immediately dealing with any issues.

Ri
Review №46

The technician was effective, courteous, friendly, punctual, and knowledgeable. He completed his work quickly and then he helped us set up our phones to communicate with the 360 system. He did an excellent job.

Ne
Review №47

Our service with alert 360 this morning was exceptional. The service representative was friendly, competent and informative

tj
Review №48

Very nice and professional! Highly recommended!!! 6 years of service with alert 360!

He
Review №49

Charlie (I think) and his associate were extremely nice and efficient! They were funny and asked if I needed anything to call them.

Am
Review №50

Great service, quick and efficient install and explanation of app and upgrades.

Am
Review №51

Experience was great other than the products I was offered was not able to work for our home. Beside not being able to get the cameras but then the fire alarm didn’t connect with system and was offer to buy more. And where I wanted key pad they was unable to do that as well!

Mi
Review №52

Chris was extremely respectful and professional. He was efficient at finding the issue which tells me he is very knowledgeable in his field. Thank you Chris and Thank you Alert 360.

Sa
Review №53

Very quick and efficient staff! Thanks so much!

Ke
Review №54

Very simply a painless process and installation. Easy to use system and I am a totally satisfied customer that gves Alert 360 my highest recommendation.

St
Review №55

Great group of people that really care about your security

ji
Review №56

Awesome alarm system and awesome customer service.

De
Review №57

Very friendly, knowledgeable technician!

Ky
Review №58

Ask for Garner he is great! The tech, Keenan, was awesome too! Thank you guys!

Ma
Review №59

Tech upgraded my system and repaired a malfunction. Very professional. Thanks

da
Review №60

Fantastic service with a smile. Much appreciated.

De
Review №61

Tech was very professional and polite. Also very knowledgeable with the system.

Ja
Review №62

The technician was very knowledgable, efficient, and fixed the problem quickly. He was very polite and had great customer service skills.

E
Review №63

Great company with great pricing options. We are very impressed so far and highly recommend them.

El
Review №64

Garner Jackson was very professional and answered all my questions! Very patient and attentive thank you!

Mo
Review №65

We had a guy named Casey come out and he was amazing fixed everything for us!!!

Li
Review №66

Great service and awesome products!

Ha
Review №67

Keena was very polite and professional. He show me how to access the cameras from my phone everything. Thank you fir your service.

Su
Review №68

Great service!

Pa
Review №69

Keenan and Greg came to my house today to set up my system. Both very polite and professional. They know what they’re doing and took the time to be sure we understood everything about how the system works before they left. They were fast, but thorough in their process. Very impressed so far with the experience and I feel safer now that we are all set up.

Ri
Review №70

Everything was great. Professional, timely manner and tech was friendly.

Ri
Review №71

They let me know what needed to be done and fixed it promptly and throughly

Th
Review №72

Great customer sevice! And they tidy up behind themselves! FANTASTIC!

ha
Review №73

Love all the new perks. The door bell camera, the keyless door knob and garage door can all be controlled from the app.

Eu
Review №74

Great service. The te ch was outstanding

Ka
Review №75

Excellent service! Knowledgeable, polite, and friendly professionals.

Br
Review №76

The technician, Casey, was very helpful and knowledgeable about our system. He answered all my questions and gave me tips on how to change batteries on the window sensors. He also instructed me on how to use the phone app to arm & disarm the system. He gave very friendly service.

St
Review №77

Excellent service! Thanks for getting it all updated!

Mi
Review №78

Technicians show respect concern courtesy kindness determination & strong effort towards my issues as well as my needs. Was very determined to fix my problem with a positive solution. Thoroughly knowledgeable & equipped with equipment information. So far so good plus Great help. Thanks

Tr
Review №79

Mr Will Rose... Thank You!!Your willingness to listen, understand, and respond comes second to none. The efforts you gave to help me resolve my issues were truly superior customer service at it finest. From getting me in a new contract and out of the old one. Also upgrading much of my equipment. All while treating me like number one and meeting all my request.10 stars service!!

Am
Review №80

Install was awesome. Unlike other major installers, these guys showed up ON time, and did a fantastic job, asked many questions about how we would like the install completed and did exactly what was asked. They informed us of all the details with the new system and happened to be polite and courteous the entire time. We have dogs and the installers worked with them extremely well. I will recommend 5 stars all around. Due to other companies I assumed they would be the same, and by far past my expectations. And use my husbands name (Joshua Morton) and we’ll both get a credit ;)

Na
Review №81

Greg was awesome! Got our place hooked back up after a car drove through the business.

Mo
Review №82

Our tech today really knew what he was doing and solved our problems quickly.

ON
Review №83

I needed to have a keypad replaced that was left from a previous company and Alert 360s service department went above and beyond to help me. Im so impressed with how they worked to make it happen and for their awesome customer service! The service tech was great too and he did a wonderful job and was very respectful of my home. After installation, he took the time to show me how to use the new equipment and I couldnt be happier with Alert 360s service department!

Jo
Review №84

Very happy with the service and product offered by Alert 360.

De
Review №85

I spoke w/a gentleman on the phone 2 days ago and he was wonderful. He worked w/me on a few of the non-product issues I had, and again, he couldn’t have been more pleasant, more helpful, or more accommodating. The service man came by today, on time and very efficient. I am thoroughly pleased with this company and it’s service. Thanks so much!!

Ja
Review №86

Jeremiah was great, he was so patient explaining things to us!If all your employees were 1/2 as knowledgeable as he is it would be nice.We have dealt with several of your employees that did not even recognize the equipment as being yours!!I could go on and on about the experience we have had with some of your people! You would not believe. Anyway he was knowledgeable and patient the best!!!

Cl
Review №87

Very quick response by Alert 360 and covered by our warranty. The Technician Jacob C. was great he fixed the issues and we spoke about a Co2 detectors which saves lives every year. He went and got the equipment and within 30 min it was connected. Thank you all at Alert 360 you all are great.

Da
Review №88

Jeremiah was a very professional technician

Ma
Review №89

It was very hard to get I touch with an actual service tech. When I would call they would keep me on hold for a minimum of 10 minutes just to get my information and tell me someone would get back with me to set up a time to come out. I had one guy come out to prepare our system for our move and never heard back from him. Ever since A&H Security sold to them it’s gone down hill. I feel that we are just a number now instead of a valued customer.

Me
Review №90

First I would like to say, I had a wonderful experience with 360 alert/ Central security system. And you can not find a better value package deal with the latest technology equipment, installation and excellent customer service in Tulsa, Oklahoma. I am one satisfied customer. I would recommend 360 alert to all my family and friends. Thank you.

Pa
Review №91

Called before arrival, arrived on time, worked quickly and did a great job!Had to have service work done on alarm one week after upgrade, loose wires on one zone and siren not connected. Issue was found quickly but had to take off work as it wasnt done right the first time. Real rating should be three stars due to this issue.

Za
Review №92

Both our installer and our sales rep were great. We spoke to both at length about the features and benefits of our system and accessories over other systems. They were corpus and kind and helped with everything e we needed. Excellent customer service.

Ka
Review №93

Doug, the Alert 360 technician was courteous, knowledgeable and efficient. He went over the system with us, chenged out motion sensors, cleaned out the fire alarm and was patient with our any questions. All this great service for a $ 25.00 fee. Great job Alert 360!

my
Review №94

We sold my mothers house in July but we still keep getting bills with late fees from alert 360-I have spoken to them several times about stopping her acct and James said he would send me a cancellation notice-never did. Wasted a lot of time for something very simple-not impressed with their customer service.

Na
Review №95

Alert 360 does a excellent job of monitoring our home. Any time we accidentally set off our alarm they call within seconds to make sure it’s one of us that set the alarm off. If I’ve had a question or problem with the alarm, one of the service reps has tried to walk me through the alarm system. If I cannot fix the problem they are quick to send a service rep to our home. I would recommend Alert 360 to anyone needing a security system for their home.

Ro
Review №96

Jeremiah, the Alert360 tech, just did an awesome job of fixing an issue my console as well as helping me with my Alert360 mobile app. He was very thorough in his check of the entire alert system. Thank you Jeremiah!

La
Review №97

Charlie was great fixed the problem in minutes!

Mo
Review №98

Alarm pad lost power, Had a service technician out in less than an hour!! Thanks 360!

sh
Review №99

We called in our issue and were told by the customer service agent that it would be over a week before they could come out. However, they offered to send an email to our local branch and move us up if they had any cancellations. We received a call in less than 48 hours. The agents were very responsive and came 30 minutes after the call. We had 2 issues, each agent worked on an issue and had both resolved in 30 minutes. The agents were very helpful and courteous! Very pleased!

Ka
Review №100

Jeremiah was polite, professional and explained everything. He even took time to go over all the workings of the system with me again. Thanks for great service!

Information
95 Photos
100 Comments
4.7 Rating
  • Address:6111 S Sheridan Rd, Tulsa, OK 74133, United States
  • Site:https://alert360.com/locations/home-security-systems-tulsa-ok/
  • Phone:+1 918-388-6780
Categories
  • Security system supplier
  • Burglar alarm store
  • Home automation company
  • Security system installer
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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