Very nice mobile expert she took the time to help with my new phone that I bought from her. Help me transfers my information, her name is Sarahy. Very pleasant. Love this store
Get u in fast and out
Cell phone says $119.00 retail and then she rings it up and it comes out to $322.00 after taxes and activation fee
Was told when I switched my service over to T- mobile that there was no charge for making payment at a store. There is actually a $3 fee. And the Lady told me today that if I didnt use Amazon Prime she could lower my bill. After I said that would be fine & she completed transaction was when she told me that I was losing 10 GB of Hotspot. They should be more thorough when doing their job and should not give customers inaccuratem information.
Do not go to the place if you have a phone problem
Love this store amazing workers. Yuli was the one who helped😁 very helpful young lady
Somebody in customer service needs to get back to me soon Ive been a customer for years and you are going to lose my business if somebody doesnt contact me
Everyone ask for yuli shes an amazing person. Very helpful and funny
Both of the girls working on this location are very helpful, great costumer service.
Yuil was very nice to me and was very helpful to me when i asked her something
Been here twice. Terrible experience, terrible customer service. Service is very un profesional. These employees talk to you as if they where not at work using curse words to express themselves. Loud music with curse words in it. Don’t get me wrong I love hip hop but it’s very uncomfortable trying to shop while hearing the “n” word coming out the speakers 20 times per minute.This place made me appreciate old cell phone customer service I migh have complained about.Just go somewhere else!
The worst attendment ever!
I will not give any stars but I it made me give at least one star so I went in to the local store the workers was very helpful but the reason I am very upset is the the cost and bill because I paid over 200 dollars just a week ago and a week later my bill is due again so I went to the same store I spent over 200 dollars at and they had a new worker there so he couldnt help us so now my phone will be turned off due to non-payment which is hard to swallow because I paid it last week what a rip off metro is
Awesome store from a layout and sponsors standpoint. No holiday hours posted on location though. Nor on the website. Nor available for non-members. Please make holiday hour changes publicly available!
Great customer service! Staff is nice & very helpful. Also have free hot dogs chips & drink today which was a plus!! Lol But yes I will highly recommend this store for whatever needs from Metro PCS!😉
I went in the other night with a phone I had gotten from the insurance company after filing an insurance claim, and a woman named Maria that was working that evening was very very helpful. She activated my phone and help answer questions I had about the device itself. Im very pleased with their service.
Great customer service. Very professional!
The guy here is high on pills. He trys to steal can you bring me cash my card machine isnt working right now...whats that you say youll go somewhere else then...oh ok my machine is working again..please dont mention to my boss or write a reveiw about this.. Dont worry buddy i wont... Yeah metro keeps deleting customer reveiw. I will keep writing the truth on here.
Great experience. Fantastic deals. Will definitely be back
They wear a great mask and lie right to your face with a smile.. everything is not the same you took my hotspot away and said that I would still have it. What a dissatisfied customer iam
The store hours on the Door says Mon - Sat 9a-8p. Im here and its 9:45a, the doors are locked and the lights are off. I call there customer service number on the door. The automated system responds and says that I have called outside of normal business hours. Then the automated system says their normal business hours is 9a to 8p Mon through Friday. It is 950a on Tuesday. Terrible customer support. Yet another reason, among many to switch to cricket and give them a try. Ive had nothing but issues with Metro PCS (piece of crappy @#$&)
They are the worst place in town toget a phone .they lie to you about tradeing your phone back in with in 7 days fora diffrent one . and they charge you for things you dont want and when you try to talk to them about it. The tell you to leave and dont come back. I had to hire a attorney to try to get them to fix what they di wrong. Never ever ever go there.
So not only were they late to open the store, when they finally did I watched the young man who unlocked the door try to push an elderly man out of the door. Im utterly disgusted by what I saw.
Friendly staff and was very well taken care of by the staff. I would recommend Metro PCS to anyone.
Was not there
This business is very clean.The staff here are great! They even gave me a free Bluetooth speaker,with my purchase.
Bad service I will be cancelling my account with them
4 customers and 1 sales person, he did the best he could. Need more help there, even if its for safety reasons only.
Tonight I was in payless store next to metro pcs and the one guy had his music so loud I could barely hear the lady that was checking me out, I had to scream to her to give her my information.-then payless lady ask the guy to turn his music down, and she said he was rude and told her oh well Im bout to close anyways.🖓🖓 horrible respect for others!
Worst place To go to look at newest technology...... Unless you have the money in your hand to give them or of the Hispanic nationality. They are very unprofessional.... No time
Had some problems when I first activated my phone but now everythings gravy
My phone carrier at the moment..so im liking the service
DO NOT COME HERE YOU WILL REGRET IT. The sales director gets high of pills and is so ghetto not to mention they say they give you a speaker for free but they ACTUALLY CHARGE look at your receipt very closely.
I like my phone provider.
Does exactly what its supposed too!
Great customer reps very helpful
Need more chairs. ..... I dont like sitting on the floor with 4 kids running around
#1 awsome place
Fast service usually everytime
Very rude and hateful . Dont go to this metro PCs.
Sale person was very helpful
Fast and friendly very helpful
Luv these guys!
Theyre not as knowledgeable as the other locations... ...
The only company I will ever use for a phone carrier.
Courteous. Friendly
Worst manager and customer service !!.. Very rude and condescending!
Helpful staff.
Very dishonest tried double charge
Over charge for service.
Prompt & courteous
Help was awesome
They are my service provider
Meh
Nice
Suzette. Gregory
Metro is awesome!
Helpful
Slow
Very bad service, they are not friendly or attend anything
Agusto and with the girl who kindly attended us lherna