Jessee and I bought a 2021 Dodge Ram Classic Tradesman from this dealership. We had the best experience ever!!! Tabatha, Tony & Michelle were great! Best customer service I’ve ever experienced buying a vehicle. All the paperwork and trade-in details were handled quickly and with a smile. I would definitely trade here again.

The only reason I haven’t given a 1 star review is because of Matthew, a salesman. Matthew made my car buying experience easy, fast and pain free from the second I walked into the door. I’ve had a few issues with my new vehicle (used), Matthew helped me out even on the weekends answering the phone to meet my consumer needs. Give this guy a promotion or something. Also, everyone has been very friendly and the service department has been great as well.

The service department was very helpful and kind to my needs. They were all sweet and inviting as well. I would be likely to return in the next 30 days if my car needs anything else.

The people were very nice, knowledgeable,and helpful the service time was vary reasonablePrice was not badThe waiting room was very good.

The service writer Trent was very polite, very helpful did every thing he could too make it less painful and I want To Thank him very much. He is a great Guy I will diffently be back if I need anything else done to my 2500 Ram diesel. Will diffently recommend this dealership to my friend and familyThank you Trent.

Amazing service. Our car broke down in the middle of a cross country trip. They took care of us quickly and efficiently and were very honest. Drove us to and from a hotel nearby and were extremely kind throughout the entire process. I would rate it 20/10 if I could. Frank went above and beyond to make sure we were taken care of and safe. Would recommend to everyone.

I was serviced by Bailey Sellars, super awesome, super kind and super reliable. Bailey did a fantastic job with my vehicle, kept me in the loop and just gave me an overall positive experience. Definitely coming back.

Anytime I have take my vehicle in for servicing the staff has always been friendly, professional and done the job right the first time. If I need additional work done on my car they discuss these issues and the cost before doing anything which is excellent customer service.

Received a postcard in the mail, stating my truck had been recalled for airbag issues .Even though I bought my truck used, I called Cass Burch, and they gave me an appointment right away...at no cost. It was stated that it might take a couple of hours, but was ready in about 45 minutes. The people there were very nice, no issues at all, and now I feel safer knowing my airbags will be dependable. Thanks, Amy

If I could give Trent at the Service Department a higher rating then A++++ I would! I came in at closing and he promptly had my car taken back and the issue fixed until I could bring it in and with a smile !The next morning I had to come back ( my fault ) and they fixed the problem and I was at work within a few and all with a smile :)Thanks to everyone there! I appreciated the smiles and great attitude toward making it right !

This is the best dealership weve ever been to, Matthew and Scott were a pleasure to do business with. They are extremely flexible with helping military members get into a car they want and making the experience all around great. These guys work very hard and they need to be recognized for outstanding customer service. Dont waste your time at other dealerships, go to Griffin CDJR and ask for matthew or scott

I had a great experience thanks to Amber over in the service department. Thanks to her I was able to get my SUV taken care of and back on the road in no time.

We absolutely love our Dodge Charger. The service is the greatest, from buying our vehicle and now oil changes as needed..yall are the best

Had warning on dash of my 2018 Ram 3500 diesel which was about to shut me down. I was 4 hrs from home and visiting Valdosta Ga. I called the dealership, and was told they were extremely busy, but I explained my situation, and they were able to get me in and on the road within a few hours. I am so greatful for their service department. Best people do deal with. Thank you!!

Great staff and great service. I live 40 miles away. Had to leave my truck there overnight because a part had to be ordered and would not be there until the next day. They took me home and came back to pick me up when my truck was ready.

Sales department is awesome, but when it comes to the mechanic thats in the service department improvement is needed. We bought my vehicle in a couple of times with transmission problems and all he did was reset it. My husband, who has training in the mechanic area told him the transmission was going out still nothing. Now that the warranty is up they telling me your going to need a transmission, weve been telling you that since day one.

Wow by far the best dealership in town hands down. Did I mention the service department. Wow ! There was a young lady who is the service manager, I was certainly impress by the knowledge she had in her job at hand. I saw first hand that she was very instrumental with her team and that if I may say is a leader in my eyes. Kudos Mr. Cass Burch for hiring professionals at your place of business. If my memory is correct I believe her nam was Mrs. Amber Morris. She should receive recognition for a well done job. Mr. Rose & Family.

Cass Burch did an incredible job from start to finish! Ryan in parts was so helpful and my part was in very quickly. The technicians were quick and the issue was fixed the first time! Everyone was extremely polite. Definitely would recommend their service department to anyone!

Very good friendly People they go out of there way to help.

I will never use Cass Burch again for an oil change or tire rotation. It cost $95 for the oil change and $25 for the tire rotation. Total paid was $134.08. That is price gouging. Unbelievable!

Outstanding service! The dealership I bought my 2018 Wrangler from is a 10 minute drive from my home. However, Im willing to drive 90 minutes to Cass Burch for my servicing needs. That should speak volumes.

COURTEOUS PERSONNEL. JOB DONE IN EXPECTED TIME.

I love going to Cass Burch, they always provide friendly service.

Matthew Nelson done a superior job by creating a sale by going the extra mile. I was in my truck ready to leave, and he came out and gave me Cass final offer. We made the deal and i have the new truckP.S i appreciate Cass taking my grandson Noah Pettigrew bear hunting, he gave him a lifetime memory. Cass i have room on Sunday Morning coming Down for one of your commercials. ThanksBill Bradford

5 star experience! Thanks for putting my mind at ease!Sarah in Service Dept, you rock!!!

Excellent service with spot on appointment times. No waiting.Friendly and accommodating3/26/21 Today I had the need for service for a stuck seat latch on my Chrysler Pacifica. I had the great fortune of having Frank Balmer service my vehicle. He found the latch stuck and released it. It operated multiple times afterward as designed. He then called me and I picked up my vehicle. Frank was professional, kind, courteous, and displayed all the great qualities of an exceptional employee. I have lived in Valdosta only a short time. Class Burch has serviced my vehicle for routine oil change, tire rotation and balance, wiper blade replacements, and now a seat latch. I have been very pleased both times! Judy Stewart

After a bit of miscommunication they were able to resolve my issue in the same day. My service rep Sarah was phenomenal. They even picked me up from the car rental. Staff was very friendly and welcoming. 10/10 would do business with them again

We have bought 3 vehicles from Cass Burch and my mom and dad have bought one from them. They have always treated us right. Their service department is excellent and have always explained all maintenance that is needed. Five stars from me for sure.

Great service and timing was awesome friendly staff and very decent pricing. Definitely recommend them for any future service needs.

I bought a used Chrysler Pacifica from the dealership in Valdosta, GA, and I have never dealt with anyone there who was less than professional, friendly and accommodating. Ive gone back for service a few times and they have even sent a staff member to puck up and bring back my vehicle when the issue wasnt resolved the first time. I was astonished and appreciative of such diligence in taking care of my vehicle.There is still an unresolved problem with maybe the transmission that the service department has not been able to detect and because I have been experiencing some health problems, I havent been able to get back up to Valdosta. I will schedule an appointment when Im able to, hopefully in the next few weeks.

Worst service department ever. They never want to return calls when they say they will or update you on the status of your vehicle until youve called them because its way past the time they said it would be ready. And when you call theyre like, oh yeah, its ready for pickup 5 minutes before they close.

Had a very good experience with the service department, the advisers were honest and quick to respond to my questions. Service was performed quickly and at reasonable rates. Thanks!

Would give this place 10 stars if I could. Good people, good prices, and they are willing to work with anyone! Great service department also! Amber Morris is legitimately the best service advisor Ive ever been in contact with. Her service is on Chic-fi-la level...

Made a telephone appointment for an oil change & jeep engine check. Very courteous receptionist on the other end. Arrived for appointments, oil change first day then next day for a tune up. Both times can not complain one bit. Very outstanding service on the check in service. Friendly & helpful service team Cass has working there. Answered questions with knowledgeably without going to get an answer. Service fast. While waiting I went to look outside to see whats for sale & sales rep caught up with me and showed & answered questions on different vehicles I was interested in. Unlike other car dealerships, he wasnt pushy or made his sales pitch of how great a deal I can get if I buy today attitude. Thats one reason I bought vehicles from him the last 2 times. Other reason I bought my jeep from him, is because I help build with his team at the last Habitat for Humanity houses building project. He donated back to the community with Habitat as well as many other organizations. Good man & great friendly Company.

I was treated with great respect. The purchase of my vehicle was simple and quick. All my questions and concerns were addressed. I am so happy with my new vehicle and plan to continue using Cass Burch dealership for my vehicle needs in the future. All of the staff members were friendly and polite to me. I have recommended to my family and friends that they go to this dealership when they plan to look for a vehicle. Thank you Cass Burch dealership of Valdosta.

Excellent service! Very well pleased. Spent $1,700 with the service department

Have a 2015 ram 1500 which had a EGR recall due. When I contacted parts I was told they have no parts to perform the recall and they could not order them for me. In fact he told me to just keep calling back to check if any came in (no priority system). I did some searching online and found a forum which Ram cares was part up and they were able to send parts to my local dealer and mark them for me. The experience with the service center was great they did the job in about 2 hours, which is quick compared to most post I saw on the forums and also programmed 2 key fobs in the time. Also took the time to check if I was in the military and provided a discount on the key fob programming. Overall great experience just need to improve on the parts acquisition process.

Great service department for our fleet vehicles. No experience with the sales side.

Very plzed,with Griffin,very helpful

The service here has always been great! That’s why I bring all of my vehicles here. We bring a problem and they bring the answers! Amber is great as she kept in touch With us throughout our last visit.

The most trusted place to go in North Florida and all of Georgia service and sales are awesome!!

Great experience and fast service. Friendly staff.

I had a wonderful experience with the service department team. They took care of me and my vehicle!

Omg Matthew Nelson is the best and most honest car salesman ever!! We love Im so much we have purchased six cars from him!!! Thanks Matthew, and the team at Cass Burch we will miss you guys!!!

Courteous friendly staff

Went to Cass Burch Chrysler Dodge this Saturday morning looking to upgrade to a new vehicle. Once we entered we were greeted by female at the desk. She was very friendly and helpful. She asked me if she could help. I stated I was looking for either Chad or Gage. Chad Wyatt came out and was very friendly and helpful. I told him we were interested in the burgundy Dodge charger that had the tire rims painted black that we had looked at approximately two weeks ago after the business had closed. Chad stated they sold the above vehicle this past Friday. Chad asked if we wanted to look at any other vehicles. I stated to Chad that I and my wife had our mind set on Dodge charger. Chad stated they didnt have any new ones on the lot at this time but that he should have some next week. While there Chad checked with the Quitman Cass Burch lot but they didnt have any new ones on their lot either. CHAD was very professional . Chad gave me his business card and stated he would send me photos of new vehicles by text message and talk to me by phone to make it happen and earn my business. Chad wasnt pushy like some sales people I have dealt with in the past. Chad answered all my questions about rebates and incentives. I met Cass Burch several years ago atCornerstone church in Sparks Georgia where he spoke. I was impressed and wanted to give Cass Burch Chrysler Dodge the chance to earn my business. I was truly impressed Saturday and I hope we can do business soon. God bless you all.

Spoke a couple of days about the buying used cars, told what I wanted. Still made me drive 3 hours round trip to lie to me. Was told boss wouldnt let him tell me the truth about the commercial, actually said he didnt know about the more than value offer. Very upset, dont trust the commercial, totally a lie.

Wonderful Experience buying a Dodge Ram Truck. This was our first. dodge product we have bought in over 30 years and we were very happy with their selection and prices . We picked out our truck and then we added extras to make my husbands truck look sexy He loves his new Truck, We bought a 10 year warranty or 100,000 miles. This should last us for our retirement for our second vehicle Thanks to Chad for helping us choose the truck and get us 0 percent interest and Michelle for explaining the different warranties available. And being so patient as we asked thousands of questions . It was a pleasure to buy from Cass Burch

They over charge on there parts I can imagine how much they charge for labor... Found the same part for $19.00 dollars cheaper at AutoZone...

What can I say except that’ Cass Burch has provided my family and absolutely amazing customer every time we take our car or truck in for maintenance. These guys have Toyota service beat!! That’s why I switch!!!

This is my 3rd new Dodge vehicle, brought to me by my friends and family at Cass Burch. I say brought to me because at Cass Burch’ no one has ever sold me a car or a truck. I’ve walked into Cass Burch in three different occasions, with three different vehicle needs in the last two years: and Mathew, Michelle, Sue and David have put me into a Grand Caravan, a 1500 Ram Pick-Up and just recently a 2500 Ram Truck.I say Dodge sells great cars, Chrysler Finance finances car loans. But my extended family at Cass Burch, they don’t sell cars; they offer friendship first, a helping hand second, and thirdly they welcome you to the Cass Burch family.So why would I want to buy a car from a stranger, when I can rely on family??

We were traveling the day before Thanksgiving and our new 2018 Jeep grand Cherokee started having an engine problem. We just happened to be in font of the dealership and pulled in with the whole family and dog in the jeep. They were able to evaluate my jeep immediately and had it fixed within a few hours. Best dealership service experience I have ever had!!! Very impressed with the service department and I will definitely go back as well as recommend them.Dr. K

Great customer service...even had a coupon..will go back for my next oil change..

I tried to ignore giving a review to avoid being negative, but they wont stop sending emails until I do a review. I do not intend to ever return to this dealership for service. I only went because I have a hard time getting service done with my schedule & they were open on Saturday plus they emailed me a coupon for an oil change & tire rotation for $19.95. The price was hard to pass up so I went even though I knew better. I waited almost an hour & when I was called to pick up my vehicle the paperwork did not indicate they did the tire rotation. When I asked why not since it was on the coupon they said I did not specifically ask for the rotation even though I handed them the coupon when I came in. They said I could come back another day for the rotation at no cost, but time scheduling was the problem in the first place & if an oil change takes an hour I cant imagine how long a tire rotation would take. Also there was nothing on the paperwork indicating they did any of the normal maintenance services like topping off fluids, checking tire pressure, etc. that are normally part of an oil change so I dont know if they were done or not. I know from past experience coupons are just gimmicks to get customers to come in & I have never appreciated the attitudes when I present a coupon anywhere so I really did know better. I assume I got a new filter & adequate oil, but who knows considering I wasnt assured of anything else. Buyer be ware of using offered coupons anywhere because the merchants dont like them unless they can talk you into paying for additional services. Now hopefully I will not get future emails.

Really pleased with the repair. I was told about one hour to one hour and a half, but it was finished within one hour. Service department has always been #1.

Travis is an excellent salesman. He went above and beyond in meeting all my expectations in purchasing my vehicle. He is committed and dedicated to helping his customers during and after the sale. I can always count on him if a need arises. Great team player. I highly recommend Travis if you need a vehicle. I will personally be purchasing another vehicle from him soon. Thanks Travis for all your hard work and dedication in helping me complete this process.

Had the best experience with Cass Burch Valdostas. Had a situation with my previous vehicle and everyone work so hard to get me taken care of. I was treated with the utmost respect and the management staff worked with me to purchase a New Dodge Ram. Thanks to all of them. There were to many to name but you know who you are. Definitely check then out when your looking for an honest and reliable dealership.

Very nice and professional facility and staff. Plenty of amenities such as cafe while waitingfor service and free ice cream.

Showed up to their service dept at 8 a.m. with a check engine light and had to jump the battery. They took me without appointment, I sat in their lounge and drank coffee. The work was done in about an hour and a half. The service manager was outstanding and the attitude of all the people there that I interacted with was positive and pleasant. Not the cheapest place in town, but the replacement battery was Mopar quality. I would rather pay for a professional service than try to save a few bucks and get substandard work and material. Good Job Mr. Balmer.Update Feb 2021: Regular routine oil, filter lube and tire rotation. Got a 1 p.m. appt. I showed earlier but they close every day from 12 to 1 so no chance of getting in early and maybe finishing early. Still took hour and a half for the scheduled service. I provided my own oil/filters. The window sticker was set for me to return for servicing in the standard time even though I provided synthetic oil/filter and they reset the electronic notice for 10k. They were a little confused when I pointed out the sticker they were putting on the window as not correct. Interaction was fine with service dept folks. Will go back. :-)

Scheduled an oil change, arrived 5 minutes early for oil change and it took 2 hours for a simple oil change. Middle of the morning so not an issue regarding lunch.

I always get excellent, friendly service at Cass Burch. Amber, one of the service reps, is especially helpful and ensures customer satisfaction.

I was taking my vehicle here for maintenance until all of the unnecessary charges. The last straw was when I asked them about a Transmission flush and I asked if their $250ish pricing was for the Aisin transmissions as well because I didnt know if the fluid was the same or a little different in price. After being put on hold for 5 to 10 minutes, the lady comes back with its gonna run me almost $500 because the techs has to manually mix the fluid. Yeah...oooook. No. This is why no one trusts Dealerships anymore because they will say and do whatever they can in order to make a little extra money. Ive now taken my business to a local diesel repair shop. I also buy my fuel filters online for half the price the dealer charges. Its right at $200 for both through the dealership, but $110 online for both. Its sad

Really did get me what I wanted. Great service and better experience than previous dealers. Highly recommend Gage as your sales person. Nice guy who didnt give me a hard time trying to get my get my car. My car was missing a spare and he quickly got one ordered for me. Thanks Cass Burch!

The service department was great to work with. Much better than my experience with their salesmen when I tried to buy a Jeep from them a few years back.

Their service is awful. I had my wife drop my Durango there for a knock in the engine. My vehicle was there for 4 days and I called to find out what was wrong with it. They said it hasn’t been in the shop yet to be looked at. I then asked to speak with a manager or GM. This guy Bobby picked up and started covering for his staff and making excuses of why my Durango didn’t get seen. This place is corrupt. I had to get a tow truck to come and get my vehicle so I can take it to a different shop. These people are rediculous !!!

The best place to get your car service! Especially Amber Morris is the service department she always go above and beyond whenever I’m having problems with my car or just for a regular service. She always have a smile on face and nice. She makes you feel right at home!

Very disappointed in the level of service. Went three times and had a negative interaction every time. Would not recommend. The service department will charge you an arm and a leg to not fix the issue.

Cass Burch has a very friendly Staff in their service department and it hasnt always been like that to my knowledge. I always ask for Amber in the service department, she always greets us with a friendly smile and makes us feel at home. She also ensures that our vehicle gets the service it deserves.

Thank you for being such a great consultant, Jerri. I am so excited, while being in the market looking for a vehicle you all made me feel so welcoming. Everyone else did not make me.feel how you guys did! They were pressuring me and very rude! I am a first time buyer with you all but I would definitely rate you all number 1!

We were on vacation when we started having car problems and of course it was a Sat. morning, but we took it to the service dept. and with only the one mechanic on duty knew he couldnt get it done till the start of the week so the dealership took us to a rental company and we got a vehicle continued on our vacation and when we got back the car was done and ready for us. I just wish they were the dealership in our town. They went out of there way to help and than fully explain what had happened to it. Many thanks for your help!

Very good service, safe and clean, friendly and helpful.

Amber in the service department is the absolute best!! Will go way above and beyond for the customer! On or off the clock she is always available and willing to help!! Needed my window replaced but had no way back to work while it was being replaced. Amber made a way for me to get back to work and back to the dealership to pick up my truck when it was ready!! I could only give 5 stars but she definitely deserves way more!!!!

I delivered my Journey to CASS BURCH of Valdosta to repair my Air Condition Control Box. The Service department was outstanding and my Journey is now in fine shape. I took it Cass Burch because the dealer I purchased the Journey from (Griffin Dodge Chrysler Jeep of Tifton GA) would not repair it. The worked on it one time but did not complete repair it. I had a lot o problems with the original dealer I had to look for someone to repair my Journey which had less than 3500 miles on it. Cass Burch came to the rescue and my experience was truly OUTSTANDING.

Great personal contact and quick service!

I recently bought a Jeep Compass and had the best car buying experience here. My sales representative Jerri, did an amazing job dealing with me and my indecisiveness. I can be a bit overwhelming when car shopping but she was very understanding and took the time to help me pick the perfect jeep for me. This was the 1st time in buying a car that I didn’t feel pressured into buying. I felt more as I had a “friend” helping me instead of a sales representative which made a HUGE different. This was by far the best car buying experience!Edit: after my great experience... I had a not so good one yesterday. My car had issues with the door so I had to take it to the service dept. Well I called the main number and the lady (Dana) who answered the phone was so rude to the point I will not call the dealership and will only go through my salesrep. If your going to have amazing sales representatives you should have amazing support staff for them.

David Green, is a professional, non pushy Sales person. A pleasure to work with!

Great service, and very little wait time. Come by and give them a try.

Good staff

Great service willing to do what ever it takes

I love this dealership!!! Candy and Shannon will get you in the exact vehicle you want at a price you can afford! After you get your new ride, go see Frankie in the service department and he will keep it running great for years!

Everyone was professional and courteous, but a little pricey. Paid about $400 labor to install a $200 part that Ive replaced on an auto before in 45 minutes.

While recently heading back home from vacation, I had to have my truck looked at. I was helped by Travis in the service department. The guy was phenomenal! He knew exactly what he was talking about and was able to get me back on the road quickly! I was a little hungry and thirsty too, so he pointed me to the cafe, which was epic! Thanks so much for the hospitality and GIVE THAT MAN A RAISE!!!

Amber in the service has great customer service. From the time you walk in the service department til you leave she keeps you in formed of your services, prices and thing that come up. She makes you feel important and more than that but like family. She makes the service department stand out. Awesome job.

Good company fast service and good prices. I just wish they would add an option to get my vehicle washed, waxed and vacuumed

Channing was a huge help in buying my first car! It is a 2019 Jeep Compass that I am loving. He was very supportive and was there to help me with anything I needed! I defiantly would suggest him when picking out cars!

Bought a vehicle at Cass Burch in Valdosta yesterday and the experience was pleasant. No haggle or hassle. Got a great truck at a good price with assistance from Channing Adams. I recommend Cass Burch.

Travis Higgins is the reason I came by the dealership while I was in town. Someone I know highly recommended to speak with him to see exactly what I need to have fixed on my vehicle. While there I was able to see first hand what a service advisor does and was very impressed with the work ethic and knowledge he has. I would highly recommend anyone to go speak with him and let him take care of your needs.

Just recently purchased a 2018 RAM 2500 4X4 Mega Cab from Cass Burch Chrysler Dodge Jeep Ram Valdosta and I have to say it was one of the most outstanding purchase experiences I have ever had buying a car. I worked with Chad remotely on the purchase and the trade of my 2017 RAM 2500 4X4 Crew Cab, sent pictures of my trade with mileage and got average trade for my Truck and a great price on the new 2018 RAM 2500 4X4 Mega Cab. Did the transaction completely remote and he delivered the car and paperwork to agreed location and we completed the transaction. Part of the deal included a BakFlip cover for the new truck and I drove to Valdosta to have it installed. When I got home had problems with the cover. Chad had a driver come get the truck and they worked with the manufacturer to replace it and then delivered my truck back to St Marys . Again a truly outstanding experience and Chad did an amazing job making sure that the Customer was completely satisfied with the complete transaction. Would highly recommend them, a truly trust worthy Car Dealer.

I highly recommend Cass Burch when it comes to looking for and buying a vehicle. I had the pleasure in purchasing my very own Jeep Compass from here. Mrs. Amber Morris did her absolute best in showing me and explaining in depth the Jeep. Amber knew what I was in search for, which was the best decision Ive made when it comes to a vehicle that I fell in love with when I saw it. Thanks, Amber and the Cass Burch Dealership!!!

If you need a new vehicle be sure to see Shannon Wilson she will help you find the perfect one. The service department has always taken great care of my vehicle. Frank or Amber will take great care of you.

Dont do business with these people. They will lie to you on the phone to get you on the lot and waste 4 or 5 hours of your time. And if you ask them what they just didnt tell you the truth on the phone they say that the boss wouldnt like that.

I wish I could give Cass Burch 10 stars ! Coming home from our family vacation at the beach on Friday, my 2011 Dodge Journeys Transmission went out. Stuck on the side of the road with 2 young children, my husband called AAA, but due to COVID-19 no passengers can ride in the truck with the driver. My husband looked up the closest Dodge Dealership & we were about 16 miles from Cass Burch. The receptionist was so friendly, & sent one of their Salesmen - David to pick us up! This was after 4:00 on a Friday. David was beyond helpful & kind to us & since we couldnt get a tech to look at my car until Saturday he helped us find a hotel for the night & then drove us to the hotel! he also gave us area information so we could order dinner & then sent the lot manager - Brian over to the hotel Sat morning toot pick us up & bring us back to the dealership. They tried to help us locate a rental care so we could make it home to North Georgia . Once we find out if we can or cant fix my car this week, then I will be giving Cass Burch my business to purchase another vehicle ! All of the employees here treated us like family, & you can tell this is a very special place.

I recently bought a Jeep Grand Cherokee. David Green found exactly what I was looking for. Purchasing from Cass Burch was the most hassle free purchase I’ve ever made. David also made sure I knew all the features as well as called after a couple of days to make sure everything was going great!

Took my car to get a full service, oil change, tires rotated, fluids were to be topped off. I paid for everything to find out two days later that the fluids werent at all touched. My lights came on I had to go to the store and buy them and fill it myself. Now why am I paying for something that was suppose to be done. Not satisfied at all.

We had a great experience buying our new Jeep Cherokee! The selection was decent, they offered great discounts. JERRI DUTTON is the consultant to ask for!! She was extremely knowledgeable, patient and answered all our questions. Jerri went above and beyond our expectations by working to get us the deal we wanted, and threw in a flat screen tv to boot! She was easy to work with and took the time to get to know what we wanted and needed. She was a joy to work with! I would highly recommend her and Cass Burch to anyone in the market for a vehicle!

I received very good service and any questions that I had was answered, very friendly staff also.

Great service as always from Frank and Amber in the service department!!

Scheduled service, last minute I received recall and called the day before service and they were able to perform recall at same time. Saved me an extra visit. VERY PLEASED, they accommodated my needs so quickly.

Jerri was a fantastic sales representative!!! She went over and beyond to make sure that my family was accommodated from my first initial phone conversation till siging paperwork.This was first experience purchasing a new vehicle and I can gladly say I drove it like I stole it!!!!!I would recommend Jerri to all of my friends and family!!!!Thank you for showing a real interest in what you were putting children and I in.

I could not have been treated better or got better service. I highly recommend this dealership to anyone. Shannon Wilson was a great salesperson.