They got everything done I needed in a timely manner but I wish there was more person to person contact. They never called me with updates, and only after I left a voicemail inquiring did they send an email asking for authorizations for the next steps.
I had a great experience at Team Chevrolet Vallejo. My service advisor was Ken and he went above and beyond to provide me great service and care. I am very greatfull for his help and will continue to service my car their.
The service department here has always been first class. Every oil change is promised to be done within an hour and I have never waited longer than an hour. I usually deal with Ken and he is always completely professional and friendly. The team keeps you up-to-date and informed throughout the process. I have worked with many dealerships with my different vehicles over the years throughout Solano County and Contra Costa County. I have never dealt with a team as professional as this one. I will never take my Silverado anywhere else. I have purchased two vehicles through this dealership last year and if I buy another vehicle it will be at this dealership. Thank you Team Chevrolet Vallejo. Keep up the great work!
Wonderful service, efficient, thorough work, and super friendly and very knowledgeable staff. Best experience at a dealer service ever. Thanks Ken!!
Very poor customer service. I waited for 2 hours only to be told that the tire is not repairable. Didn’t even inform me properly that the inspection was already been done. Blaming me that i was not on the waiting room. Horrible service. Giving misleading information that my tire has a two inch gush but when i checked, it is just a small hole and i even brought it to a tire repair experts and they repaired it quickly. I am not coming back again to these cheaters.
Excellent service! They checked out my car from top to bottom and set me up with a great deal. Some of the nicest guys Ive dealt with in the car business.
Very friendly and professional service advisors with comfortable waiting areas.
Have had all my cars serviced at Team. 90% of the time I have had excellent service. They go above and beyond for my family.
Great car company!! Best customer service in northern Cali
My mother brought in her car at 9:30am for an alignment. Told her to come back at 2:00pm. We get here at 2:00 its now 4:00pm went to get into her car tire pressure was all wrong and she paid $150. Horrible service. Bullshit when you pay the amount she did for her car
They cheat you very Nicely dont trust them 👎👎👎... Very bad Customer service