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Team Superstores Chevrolet Service
301 Auto Mall Pkwy, Vallejo, CA 94591, United States
Comments
Br
Review №1

They got everything done I needed in a timely manner but I wish there was more person to person contact. They never called me with updates, and only after I left a voicemail inquiring did they send an email asking for authorizations for the next steps.

Br
Review №2

I had a great experience at Team Chevrolet Vallejo. My service advisor was Ken and he went above and beyond to provide me great service and care. I am very greatfull for his help and will continue to service my car their.

It
Review №3

The service department here has always been first class. Every oil change is promised to be done within an hour and I have never waited longer than an hour. I usually deal with Ken and he is always completely professional and friendly. The team keeps you up-to-date and informed throughout the process. I have worked with many dealerships with my different vehicles over the years throughout Solano County and Contra Costa County. I have never dealt with a team as professional as this one. I will never take my Silverado anywhere else. I have purchased two vehicles through this dealership last year and if I buy another vehicle it will be at this dealership. Thank you Team Chevrolet Vallejo. Keep up the great work!

El
Review №4

Wonderful service, efficient, thorough work, and super friendly and very knowledgeable staff. Best experience at a dealer service ever. Thanks Ken!!

Mi
Review №5

Very poor customer service. I waited for 2 hours only to be told that the tire is not repairable. Didn’t even inform me properly that the inspection was already been done. Blaming me that i was not on the waiting room. Horrible service. Giving misleading information that my tire has a two inch gush but when i checked, it is just a small hole and i even brought it to a tire repair experts and they repaired it quickly. I am not coming back again to these cheaters.

S
Review №6

Excellent service! They checked out my car from top to bottom and set me up with a great deal. Some of the nicest guys Ive dealt with in the car business.

Ke
Review №7

Very friendly and professional service advisors with comfortable waiting areas.

Ja
Review №8

Have had all my cars serviced at Team. 90% of the time I have had excellent service. They go above and beyond for my family.

Ms
Review №9

Great car company!! Best customer service in northern Cali

Da
Review №10

My mother brought in her car at 9:30am for an alignment. Told her to come back at 2:00pm. We get here at 2:00 its now 4:00pm went to get into her car tire pressure was all wrong and she paid $150. Horrible service. Bullshit when you pay the amount she did for her car

Sa
Review №11

They cheat you very Nicely dont trust them 👎👎👎... Very bad Customer service

Information
11 Comments
3.2 Rating
  • Address:301 Auto Mall Pkwy, Vallejo, CA 94591, United States
  • Site:http://teamsuperstores.com/
  • Phone:+1 707-643-9000
Categories
  • Auto repair shop
Working hours
  • Monday:10AM–8PM
  • Tuesday:7:30AM–9PM
  • Wednesday:7:30AM–9PM
  • Thursday:7:30AM–9PM
  • Friday:7:30AM–9PM
  • Saturday:7:30AM–9PM
  • Sunday:7:30AM–9PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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