Very knowledgeable very friendly staff! did AMAZING work on my Nissan got a starter new speakers a sub woofer and my windows tinted and they did an immaculate job. I Highly Recommend them and I will be going here for all my electronic and cosmetic needs for my car from now on! Also the sale guy steve was awesome to sit and talk with super cool nice and laid back guy we sat and talked about what I wanted do do with my car in the future. Also the sales guy steve is amazing we sat and talked about what I want to do in the furture with my car hes a super cool friendly laid back guy
A.C.T Audio has install 4 of our vehicles.We are very please with their services.They are professional and prompt with their work. I was comfortable in the waiting area with a huge TV, coffee and best of all. It was clean and organized.
The owner James is very professional and friendly. Unfortunately I put myself in a bad position and got a dui, I get my Intoxalock system calibrated here. Their service men are very nice too and very quick. They have also installed my car starters in the past. Highly recommend!!
Steve and the guys were a great help in getting my Leds installed and in helping me determine what was a good fit for speaker upgrades now and for future visits. I totally recommend ACT for all your electronics needs. Great place!!
Great prices, awesome attitudes! What more can you ask for? I got a great deal at ACT Audio, compared to other local audio specialist.
I just had a remote starter installed here. Everything from scheduling the appointment to having the job done went smoothly. Everyone was friendly. The starter works great. Very satisfied. Thanks guys!! Will def be back
The knowledge these people here got its incredible!!! Recommend them 100%!!
Bought 3 remotes for myself and family members worked good at beginning had problem with mine they were supposed to get me a price to replace and they never got back to me I ended out calling and finally someone helped me out only to get a new remote and now they cant pair it with my vehicle so they were supposed to order me a new antenna and again been over a month and still havent heard back I had viper remote starter in my other vehicle for 16years and no problems
Stop by for a quote seems very good with quality customer service waiting on services look forward in doing business
Had a complete sound system installed in my 2010 Street Glide within last two weeks. Process was seamless, they had a list of packages to choose from and James walked me through the parts and different options. A week later my bike was in their shop. Went from being unable to hear the radio at highway speeds with the stock speakers to hearing the vocals and beat clearly with the custom system. I’ll be going back in a few weeks to add more audio to the bike.
I went to ACT upset from Best Buy because they would not fix my remote starter that I had Best Buy install, ACT took care of me they fixed my issue within 10 mins free of charge. Great customer service and I will for sure be going there in future for all my audio and car needs.
Very fast and knowledgeable staff..A+ craftsmanship and service!!
K my car in because the stereo was not working. They said it could not be fixed. They noted the wiring was not installed correctly and said they could fix it. It had to be rerouted through the fire wall. They were also asked to check my reception. They could find the problem. I had make an appointment for the wiring. I prepaid, that day. It was 203.00. They informed me i needed a new stereo. The cost was 253.00 installed. Picked up my car. Charged 353.00, and no reception, still. When I picked my car up, they forgot to reconnect my power for the convertible. When they checked the fuses under the hood, they left the cover off and slammed the hood shut on it. I took matters into my own hands. The only problem was it needed a new a new antenna. I fixed the problem for 20.00. The old stereo they claimed didnt work, does. During all this I asked for a cost for a back up cam seeing that the stereo came with a hook up for it. They quoted me 150.00 for the cam and 130.00 installation. I bought a cam on Amazon for 30.00 and did it myself.Act Audio is the perfect name. They ACT like they know what theyre doing. Dont. Use anyone else. I guess my review was correct. They never responded.
Awesome shop awesome people. Speakers, amp and sub for less then what I budgeted. With the savings was able to get my windows tinted. A+ couldnt recommend more highly
He did an awesome job tinting my s60 and took the time to share his knowledge and wanted to make sure I was happy. Definitely one of the bests out there. Get tints done there
Will never do business there. Very difficult people to work with and always trying to upsell an expensive DSP. Not everybody wants that
I have bought couple things for my car and this guys are great, good quality.
Top shelf as always.this is my 3rd or 4th installation.
I got a remote starter installed in October 2019 for my 2017 Hyundai Elantra. I got the two way remote which has a mile of range and works great. It also lets me know if my car started up. The only thing is it sometimes get activated when my keys are in my pocket, other than that it works great.
Very friendly and Extremely helpful
Excellent work at a very reasonable price - I wouldnt go anywhere else
Had my car detailed there yesterday by Ethan. Awesome job. Mind you this is a 2004 that hasnt even seen a good vac in over ten years. Outcome is it looks brand new again. 10 stars of I could
James and Dan are very knowledgeable,and passionate about the products they sell and install . I’ve always had awesome experiences dealing with them, I’ve been dealing solely with them for 8+years and they have installed alarms and systems in all my vehicles, always 100% satisfied with quality of work and how the systems performed, they are building one for me now which will be in my eyes a show stopper !!!
I scheduled a tinting appointment for Saturday, October 24th at 10:30am. ACT Audio called me two days before stating their tinter would not be in that morning and we needed to reschedule. Cool, no problem. We rescheduled for the 14th of November at 9am. Here I am, on the 11th of November and I get a call from ACT Audio and they tell me their tinter has quit and their new employee can no longer do Saturday appointments. I get it, employees can be rough. I say I hate to be that guy, but what can you do for me now that youve cancelled the appointment twice in a row. Their response? We cant really do anything. We dont make a lot on tinting. We do it basically a service. While this is not an emotional review on my behalf, I feel this is bad business practices and if you were considering getting your tinting done at ACT Audio, I would look elsewhere. Unless you want your appointment cancelled. Twice.
They did a great job putting my radio in my car a MVP 2003
Awesome work, did a great job with my husbands F-150, exactly what he wanted for a set up, at a reasonable price, would recommend to anyone!
Had a key less entry and remote starter installed in my brand new truck everything was fine until I hooked up my brand new snowplow and the hand controller wouldnt work. I took it back to the shop that installed the plow and they found the power wire for the controller was off could have been an accident but the wire was neatly coiled and stuffed up under the dash most likely will not use this place again
I was nervous about dropping my car to a place Ive never been before.i got my windows tinted&my boss surprised me&had them install a remote starter .the service was great. I would definitely use them again .
I had a remote starter put in my car 2winters ago bc my windshield used to freeze up at night. The car was slow warming up so I had ACT install a remote starter. It’s 100% reliable and the best purchase I’ve ever made.I would recommend them and their service is excellent. It starts up right away except when the remote battery runs out. It’s only $5 more.👍👍👍👍👍
Literally the best customer service Ive ever gotten, in a field where a lot of people take advantage of the uninformed. These guys take care of their customers. They went out of their way with advice, guidance and help on their time off, because these are good people. No one I could recommend any more than them.
Friendly and helpful, helped diagnose and repair a intermittent audio wiring issue in a vehicle I recently picked up. I had believed the issue to be a bad ground or moisture build up in the drivers side loom, but it turned out a previous owner tried to install aftermarket equipment but installed the speakers rather shoddily. ACT got them sorted out the right way, and now the audio system sounds significantly better as well as working reliably. An unexpected added plus!
Great people, awsome service..
Had a complete high end system installed in 2014 Great installationGreat sound, from Quality products.Today my head unit died, I came in to see the latest and greatest, and James and Adam HOOKED ME UP!You need sound for any vehicle or motorcycle ACT AUDIO is the place to be. Great customer service, installation, and coffee!Thanks Again!👍😎
Very reasonable prices very friendly and well educated on their products. Quick install
From the moment I walked into ACT, I knew this was the place! I had read the great reviews and they did not disappoint. Daniel knew exactly what I needed and wanted based on what I had told him. Adam did the install and as soon as he took me to my car to hear the new stereo, I couldnt stop smiling. My cheeks hurt from smiling so much! He spent nearly an hour with me to get the sound exactly as I wanted it. These men are absolute professionals and they are so passionate about what they do. That makes all the difference. Anyone looking for a new stereo or anything else they offer should absolutely go to ACT!
Had my stereo done here. It sounds great! James was very professional and the work I got done was very reasonably priced.
Great experience with these guys! Stopped in for information one week ago not knowing much about remote car starters, other than the fact that I wanted one. With awesome assistance I picked one out and set up an appointment for installation. Today was installation day, such a smooth and easy process! They have a clean and comfortable waiting area with coffee, a big screen TV and access to WiFi. I highly recommend ACT Audio!
Highly recommend, great service and staff!
Fantastic business, dont even think twice about going anywhere else! Me, both my brothers, and one of my friends all got our radios and subs installed by these professionals and they still work and sounds great years later! Clearly very knowledgeable and their customer support is second to none. Recently my brother had an issue with his speakers they installed not sounding quite right after his settings got messed up and he drove down and they got it fixed for him in minutes on the spot for free! And they dont just throw them in and send you on your way - they tune it until they get it the way you want it, if thats not great customer service, then I dont know what is! I will definitely be returning for any future installs I might need, these guys are the best!
Great group of guys that are dedicated to making sure you get what you want. I came in to get a receiver installed in my car, after purchasing my own equipment. They were able to work with me and install everything. When I wanted changes made, they took the time to fix things. Come here if you want a new aftermarket receiver installed professionally!
I brought my 2012 Cruze in after a different shop did a chop job Installing Focal speakers. I brought my car in to fix the steering wheel controls, have sound deadening and fast rings added, as well as remounting the rear deck and door speakers and fixing the the radio wiring that was left with open wires and wire nuts behind the radio. In short they an amazing job fixing everything and with the tune and time alignment they did and sound deadening in the doors my sound system sounds 10x better and completely clean. They took pictures of the doors before and after and one of the technicians even sat in my car with me and went through everything I needed to know about my radio and what they did even after closing time. High class people who really care about their clients and the work they do!
They put together a great package for my truck. Did a sweet install. When I came back with a little issue (loose wire/door/window design hazard) they were able fix it on the spot without an appointment. They will be my go to place from now on for all my car audio needs.
I stopped in to purchase a replacement remote starter but the salesman thought I might simply need a repair. Surprise! There was a switch beneath the dashboard that had simply been turned off. Thank you so much !!1/11/16Now 4 years later I went to Act Audio to have batteries replaced in the remote starter fobs. The tech found one or more of the fobs required a repair. He completed the repairs and replaced the batteries while I waited.What wonderful customer service !
Excellent service, very helpful people.
Very knowledgeable and the technicians are top shelf. I would highly recommend them to anyone!
Great shop great guys go see them for all your car audio needs also if you need an interlock device go see them and ask for an ADS device
Had a alarm and car started installed, very pleased with the work done I highly recommend these guys very knowledgeable about there products and work they perform it’s nice dealing with people who have confidence in their work ethics and business, you won’t be disappointed
I went to Act audio to replace a head unit wire that was bad and that was actually covered by the manufacture. Installer and owner Adam Thomas said that it would be $25.00 to replace the wire. I left and called the manufacturer of the device. They explained to me that I was not liable to pay nothing to have this wire replaced Act audio was called back by manufacturer to replace wire. I called Act audio and rescheduled an appointment for early next morning when I arrived Adam stated he will not be able to work on my vehicle until after 3pm that day. BE AWARE this facility is unprofessional and is not honest BE AWARE!!!
I went in with little to no knowledge of what to look for/what to buy and for what reason on purchasing a sound system for my car. The staff was extremely knowledgeable and helpful when it came to info on product/installation. I would recommend these guys to anyone interested in having a sound system in their car installed professionally.
Staff is very professional and knowledgeable and can still manage to get me in and out fairly quick even on days when they are very busy.
Excellent service. They go out of their way to help get things right. Thank you.
Very helpful! Thanks Act Audio
Act Audio is beyond compare. I purchased a remote car starter for my 2008 Prius. Through the perseverance of James at ACT Audio and his repeated troubleshooting around the installation, the car starter is working perfectly keeping me warm on these cold winter mornings. Most other installers would have given up on my temperamental vehicle. ACT Audio went above and beyond. Thanks!!!
They are awesome. They went above, and beyond for me. As a woman you always go in thinking youre going to be taken for a ride. It was just the opposite they are very friendly, and I would recommend them to anyone. Thank you guys, your the best.
Have to give a shout out to Eric and James at ACT Audio for customer service as it should be everywhere! I called, and a few minutes later stopped in regarding a problem I was having with my phone connecting with the radio (which they installed). Kindly, patiently, Eric helped troubleshoot and eventually solved the problem, assuring me that thats what they are there for, and if I had any problems to stop in. A pleasure to give these guys business and encourage others to do the same.My husband and I had a new radio put in my 2003 Accord, then followed it up with a Kenwood unit and backup camera for my husbands 2006 CRV. These guys do it right!
Fast, friendly service. Staff goes above and beyond to make sure all installations are top notch. Good prices and great advice, i recommend this place to everyone for all audio and accessory needs. Props to everyone over at ACT for providing the type of service everyones looking for in a 12v shop.
Very honest, great quality of work, phenomenal customer service, very friendly staff, clean place, and scheduling was quick and easy!
Very nice people good service everything looks good they stand behind their products
I am very happy with the installation of my bluetooth audio system. I have an old VW camper, and they were able to install a system and speakers that work great for me. The customer service is super. Thanks!
Very knowledgeable staff and reasonable rates. Brought my 2012 plug-in Prius there after Best Buy installer messed up what should have been an easy install of amps, radio,speakers. Act soon figured out the problems and had time to give me good advice in order to complete my system properly. By far the best in the Hartford area and probably in CT. Do yourself a favor and get the work done right the first time by going to Act Audio.
Great customer service and quality work!
Very fast service, and super polite, definitely recommend them!
They take care of you here. Quality service.
Great audio shop for all your stereo equipment. Staff is very friendly and helpful. Its a great place.
Couldnt get a stereo installation
Great job. Good customer service
Dealership just asked if a toddler installed my smart start. The only thing that needs to be said
Professional, knowledgeable, very good pricing. ACT Audio has been handling all of my vehicles for many years. Highly recommended
I have had multiple audio systems, remote starters and back up cameras installed from act audio. Not to mention one of a kind lighting systems and custom odds and ends electronics installed. These guys know their stuff and stand by their work. I cant say enough good things about them. I highly recommend them to friends and family.
These Guys Are 10 Out of 10 Highly Recommended They Know What They Are Doing
This business is run by a very detail-oriented, competent expert. Customer satisfaction is the number one priority.
Great place to buy quality stuff at a reasonable price I just had 2 remote starts put in my vehicles
Very nice, installed car starter, worked with my OM key fob, cheapest option was simple and has always worked for me.
I had a remote start put in my Mazda cx5 I am very pleased with the work these guys did I had to bring it back for a issue they fixed it no question asked Im very satisfied with the work I highly recommend them
I had made a mistake in life and needed an IID installed and serviced in my vehicle for three years. I may not agree with how the state or provider of the IID handle numerous situations but the crew at ACT Audio were always helpful and available. Thank you for all the help fellas, your customer service was great for those three years!
I loveeee a.c.t. Auto! These guys actually know what they are talking about as well as knowing what they are doing. Great service & friendly staff. I would highly recommend this business
Good people. Friendly and experienced staff with reasonable prices. 12 sub, ported box and AMP for $200. Free Wi-Fi!
When in to buy some speaker spacers they had them in stock... Great section on car stereos.
Excellence! theyve done things for me at no charge..been loyal customers of them for years. par-excellance. fair, upfront, knowlegeable. The best.
Highly recommend looking somewhere else to have anything done. Highly unprofessional and have no idea what is going on. I went in for an installation and my car came back with a broke passenger side door, the door panel is broken and the door will now not open. No one is willing to take a phone call or provide information. Trust me STAY AWAY! DO NOT GO THERE! Matthew N. should not be allowed near a fisher price toy and Tim the sales man should not be allowed to be anywhere near cars or people.
Knowledgeable & willing to help, my go to place for car stereo & remotes.
Best customer service and more than willing to exceed your needs as a customer. Great prices for high quality equipment and installation.
Excellent service & reasonable pricing. Would request work from them again.
The guys are great. Very knowledgeable and prompt.
Great customer service, very friendly, and a great product selection. I bought a pioneer AVIC-5100NEX off the internet. I stopped by ACT Audio to look at speakers and to talk to someone about installation. I wanted to install the radio myself and they gave me all the info needed to do so, they even made me a wire harness for free before I even purchased a thing. I am use to businesses that charge you through the nose before doing anything nice for you. They are also a vendor that sells Focal Speakers and Act Audio sells them at a very competitive price.
Outstanding Service. High quality work.
I have done business with these guys a few times and have never been sorry.
Great staff great products and awesome displays
Everyones very helpful and friendly.. Highly recommended
I had these guys install a sub and kicker in my car. Being almost a year later, Im noticing that they wired the whole car wrong. If I have my rear window defroster on, the radio wont come through. My front left speaker comes in and out and will only come back on when I got the unlock button for my door lock. I really want it fixed but I moved so now I have to pay someone more money to fix this
I searched locally for a place to have a new sound system installed in my truck. I am particular about having someone work on my vehicles. After visiting several shops, I could not find an installer I felt good about. I read some good reviews about ACT audio and decided to check them out. I was quickly helped by a professional who was familiar with my vehicle and what he could recommend to solve my problems. I was able to get a new touchscreen stereo, Bluetooth phone connection, XM radio,Ipod connection and a back-up camera. They were also able to connect it all to my existing steering wheel controls. The last two places I went could not. They were also able to customize some of the functionality of each button. I had my new system installed within 24 hours. They also programmed my new system to all of my previous pre-sets and set up my phone connection. I would highly recommend ACT and will use them for any of my future audio purchases. Great company. Great Service!
ACT audio of Vernon CT has it together. Had work done on a previous car back two years ago by action auto sound in Newington. Horrible Horrible Horrible - they dented my car. I spent two thousand on the audio system and felt the system itself was good. As they say you dont know your eating dog food if you never had Filet Mignone. Well ACT is Filet!! I was there recently. Have a brand new Camaro. Felt the system was great and just wanted a bass boost. They installed a amp and bass box and HOLY SH**!! I have to turn my bass on my car stereo to 0 so its not too much. I cant believe the sound change. Only cost under $400. Highly recommended. They refused to sell me things I did not need too. I have to apologize to the owner for expelling 30 feet of colon in the showroom stinking it up horribly.
I had a Viper alarm with a remote starter installedin my car in Manchester on Broad st a couple years ago well when the remote died I asked them if I bought a new you how much to program it?I was told $45.00, really? Ok so I then took the remote toA.C.T Audio in Vernon and told them I had a new remote that needed to be programed.First he took my old one and tried everything to fix it then when that wouldnt work he took the new one out side 2 minutes later and Voila its done.He hands me back my keyes and thats it. I said how much? He said nothing.OMG Really I was dumbfounded. Fantastic Company!I am buying a new car again next year and will need a new alarm and guess whos getting my business? And all Referrals ....Yep A.C.T Audio see you then.Dec 20th 2012Well as I said I returned to A.C.T Audio to get a new remote starter and alarm for my new car and as before I was treated with respect! Not like at the other place in Manchester where this same setup cost me $250.00 more! Maybe thats just what woman are charged there? Well anyway I have a great Python Alarm and remote starter now that was installed in less time than it took me to run a few errands. I will continue to do business with them and I hope everyone looking to stay warm this winter will do the same.P.S. Tell them Debbie recommended Act Audio ;)Thanks Guys
I Had a Kenwood head unit and a memphis Audio component speaker system installed in my 2004 Honda CRV per Christians (Manager) recommendations. Simply amazing sound and a superb installation. After visiting 3 Stereo shops ACT audio were the only ones to take the time to give me all my options, Make a recommendation and show me in my vehicle exactley what they would do and how it would look. They gave me a cash discount price, set up the install within 2 days and did the install in the time frame promised. They packed up my old equipment in case I ever change to a new vehicle. I explained I had had problems with stereo installs in the past and was assured of a professional install- they were right it is perfect., CHRISTIAN AND HIS INSTALLER WERE VERY FRIENDLY AND KNOWLEDGABLE AND MADE THE PROCESS FUN AND ENJOYABLE. I WILL BE BACK SOON FOR AN AMP AND A SUBWOOFER INSTALL, DONT WASTE TIME AT THE BIG BOX STORES OR OTHER RETAILERS, Act Audio offers an excellent selection of equipment, a big new showroom and employees who know their product and offer professional customer service. Thank you very much, Larry Enderle. Vernon Ct 06066
Great people, knowledgeable, professional great prices!
Any kinda sound system you want you can get
Took over five hours for a three hour appointment but they did take some money off
Great sales and service