My husband and I went to Scherer Kubota today and purchased a pallet fork for our skid steer. We had the absolute pleasure of working with our sales representative Andrew Perez.He had a professional and very comforting personality. He made us feel appreciated as customers and just felt that he went above and beyond to help us out today! Thank you so much Andrew!! You just earned our business for all of our future purchases
Giving 5 stars for customer service! Needed something and called in, Beth answered and she was super courteous. She answered my questions and seemed like she really cared about my dilemma! Businesses and employees like this are a rarity these days. Thank you!
Mike made buying my first tractor a breeze. Great People here.
The sales management is dishonest at this dealership. They have blatantly lied and gone against their word.We have had enough mechanical issues (28 warranty claims and counting - including full engine replacement, multiple turbos, HVAC system, main hydraulic valve, Def system, cylinders, etc) with a low hour SVL95 that we have attempted to get Kubota corporate involved for assistance. We did not purchase the machine new from Scherer Kubota. However, since we had Scherer Kubota working on a few of the warranty claims, Kubota Corporate paired us with Scherer to help find and work through a solution to the mechanical problems with our SVL. If you did not purchase new from this dealership they struggle to even give you the time of day, let alone work through difficult service/warranty issues. It should not matter who/where you purchased a machine; service related to a factory extended warranty should be honored by any dealership and customers should be treated with the same level of decency and respect. To be clear, Kubota has fixed and honored the warranty on all issues, thus far. The problem and issue remaining is continuing coverage and their efforts (or lack there of) to provide and honor a solution moving forward.The reason we gave 2 stars instead of 1 is because the service department at their Hallettsville location has been empathic and helpful.If anyone would like further details or info, prior to doing business with Scherer (or Kubota in general for that matter), I would be happy to provide more info, offline. It is not our intent to bad mouth a brand (or dealership), but rather to educate and help inform others before they make the same mistake we did by placing their trust in Scherer.
The sales people and even the owner, co-owner were great. I was very Happy with my purchase and look forward to buying there afain
They had great prices on blades for our zero turn!
Visited to purchase a tractor. Ryan, in Victoria and Chad, in Halletsville, were most fantastic! I highly recommend both locations.
Recently purchased a Z400 series zero turn from the Victoria location and am I so glad that I did. This machine surpassed all of my expectations. My yard got overgrown while I was shopping around for a replacement mower but this monster went through my 2.5 acres in under 2 hours and less than 2.5gal of gas. I would like to add that the sales rep that I dealt with, Andrew Perez, was great to deal with. He is knowledgeable, non-pushy, and had none of the usual salesman vibe. I will absolutely be a return customer and when that time comes around I hope that Andrew is there to deal with.
Answering service is horrible. You would think they would accommodate for multiple service calls by now. Past 1hr and a half only busy ring. There is no excuse
If you’re looking for an experience that would make you rather swerve into oncoming traffic, ask for Brad
I went in to get prices on shredders and some shorty named Brad rolled his eyes and passed me on to a nervous salesman i wont name. The entire experience was bizarre
Jim Johnson is a very nice and helps you understand what you are looking at it. We where undecided what to buy and he told us the pros and cons of the two tractors. We are happy with the choice we made. Thanks again Jim for your help.
Had a great experience with Clint, one of the salesman in El Campo. He kept me up to date on deals and packages, was also able to get me more than a couple discounts. Kept in contact with me regularly offering me new and better deals as they came about. Highly recommend.
We just purchased a tractor with three different implements. A big thank you to Jim Johnson our sales rep. Very professional, thorough, and personable. Quality service!
Staff was very helpful. Customer service makes a difference.
What to thank jim Johnson, was very professional didnt think I would get a mower but he made it happen highly recommend thx jim
Customer service above the bar! Always very knowledgeable and helpful in finding just whats needed! Thanks Andrew for the awesome assistance! Thanks Scherer Kubota for great equipment!
Nice customer experience. Jim Johnson was very knowledgeable about the entire process and was in and out in no time. Will be back for sure!
Jim Johnson at Scherer Kubota really knows how to take care of his customers. He gives you exactly what you need in a fast and friendly manner. I will definitely be going there for all of my tractor needs.
Great experience! Jim and Ryan treated me and my family great. Thanks all!
Mike at Schere Kubota was awesome! Instead of trying to sell me something more than what I needed for a lot more money, he asked questions and sold me exactly what I needed!Thanks Mike!
Great dealership! Jim Johnson was so helpful and knowledgeable. I highly recommend Jim for all of your Kubota needs.
Wonderful customer service !!! Jim was able to answer all my questions about the product i was inquiring about . I highly recommend this place of business to my friends and family who are in the market ...
Awesome people and service. Got us in and out quickly and very knowledgeable. Will definitely continue business here.
Jim Johnson was very helpful! Answered all my questions quickly and got me exactly what I needed!
Folks Im telling you this is where you need to buy your next tractor. My wife and I worked with Jim Johnson to purchase our tractor and he was great! He helped us at the last minute add a trailer and man I love it. I cant say enough about how easy Jim made the process. Buy Kubota and buy from Scherer! Ask for Jim!
This is a class act operation. I couldn’t be more excited about dealing with such a fine young man as Mike Reyes. He pointed out the benefits of having a Kubota and the fabulous things it can do. I will recommend Scherer Kubota to friends, family and anyone inquiring about it. Thanks Mike for taking the time to make sure we were comfortable with investing into our purchase. Looking forward to a lasting relationship.
Clean facility, friendly staff & easy to work with.Highly recommended to go by. Ask for Jim Johnson.
Jim Johnson is the absolute Best!. He was able to show me the best fit for what I need and was wonderful to work with! Scherer Kubota is where it is at.
Jim is an excellent salesmen. He will gladly answer any questions both before and after the sell.
Just wanted to say what a nice facility and friendly staff that Scherer kubota has. Jim Johnson was a pleasure to work with and so easy to work with.Bill
Customer service at Scherer Kubota was amazing. Jim Johnson was super help with helping me find the perfect mower. I highly recommend them!
Thanks Jim for making the purchase of our new tractor fast and easy. Please go by and see Jim if your looking for a new tractor.
Ask for Jim Johnson! Wonderful, no pressure service! Very nice facility and knowledgeable staff!
Scherer Kubota has been around a long time and have done lots of business with them. Definitely best Kubota dealership. Need to purchase something? Make sure and contact Jim Johnson, he’s a good a guy that will treat you right.
Excellent service department, fixed my dads tractor a while back and just recently did the same for me on mine. Knowledgeable staff got me all the parts that I needed the first time. Definitely will continue to use these guys.....
Thank you Michael Reyes for reaching out to us here at Formosa. You represented your company well with plenty of knowledge and dedication. We look forward to dealing with you in the near future.
Thank you Jim for making the purchase of our new tractor quick and easy.
Great people and a great experience I’ve bought several pieces of equipment from them and every purchase has been great
We at NHJ Services purchased a skid steer and attachments from Jim Johnson at Scherer this week. We received excellent customer service and prices and will definitely be coming back.
I wished upon a star in the cool of early Spring for a Scherer Kubota! Still wishing, but if youre ready to take a test drive, Mike Reyes is your KabotaMan!Give him a call for a great deal on Farm & Ranch, Industrial & Land Management equipment.Mike knows Kubota!Mike Reyes | Authorized Rep.Scherer Kubota, Victoria, TX
Thank You Mike Reyes for your patience and great customer services.
If you are in the market for a Kubota go see Jim Johnson. Wonderful and friendly service is what you will receive!
Great facility with friendly staff! Jim is the best!
We needed to purchase a tractor and had a lot of questions. Jim Johnson was able to thoroughly and patiently answer our questions.
Mike Reyes is very helpful and knowledgeable about all products at Kubota.
Kudos to Michael Sean Reyes for his knowledge & patience!
Have been doing with them for over twenty years and have just bought our 4th tractor. We have had a great experience each time.
Great facility and customer service! Jim Johnson is a no pressure, knowledgeable, and friendly salesman!
Great place to buy a tractor. Huge selection and friendly staff.
Jim Johnson was so professional and great to work with
Ask for Jim Johnson!! He’s a nice guy!
Jim Johnson was great to work with!
Thanks Mike for the GREAT service
Great people, service and product.